Taxi driver training,taxi nvq course, NVQ Level 2 Road Passenger Vehicle Driving (Taxi & Private Hire) Who is the qualification for? All people working in road passenger transport operations including drivers and those in passenger support roles. The aim of the course is to enable drivers/taxi drivers to develop their skills & knowledge and demonstrate best practice to the customer & the public in general, What are the entry requirements? On acceptance to the course, candidates must hold full driving license, current road tax and insurance. Before becoming a fully operational taxi driver, either a Hackney Carriage License or Private Hire License will need to be obtained. Driving and having a road worthy vehicle are essential components of the assessment process. How is the course assessed? The qualification is competence based. This means that it is linked to the candidate's ability to competently perform a range of tasks connected with their work. Candidates plan a program of development and assessment with their tutor and compile a portfolio of evidence to prove they are competent and knowledgeable in their work role. The learner will be assessed in their work place through naturally occurring work activity, observations, personal statements, reflective logs, witness testimony and a demonstration of underpinning knowledge and understanding of the principle concepts. How does this qualification improve my career prospects? There is evidence from industry and licensing authorities that this qualification is respected and that training programs have been welcomed throughout the UK. Allowing companies to remain competitive by increased efficiency, improvements to customer & public perception as well as reduced running costs. How will this qualification benefit me? It will provide evidence that you are competent in the transportation of others. Have a thorough understanding of current transportation and health & safety legislation and the principles of customer service good practices. What will I study on the course? Candidates are required to take nine units: seven mandatory plus two optional units (to be agreed with tutor / employer) Mandatory Units Ensure health & safety in your work environment in the Road Passenger Transport industry. Drive Community Transport, Chauffeured, Taxi or Private Hire Vehicles safely and efficiently. Provide professional Customer Service. Deal effectively with difficult passengers. Deal with emergencies and Incidents during a journey. Provide a transport service for passengers who require assistance. Transportation of children & young persons. How long will it take? The qualification usually takes between 4 to 6 months to complete. This will be agreed by you with your assessor, to meet your individual requirements.

1. Health & Safety Presentation for
Taxi & Private Hire Drivers

2. Welcome
 Trainer
 Introductions
 Housekeeping:
 Rules
 Fire
 Toilets
 Parking
 Breaks/Refreshments

3. • To understand the legal framework.
• To understand Health & Safety in the workplace.
• To understand own responsibilities & that of the
employer.
• To know how to promote good practice.
• To know how to demonstrate a positive attitude
towards Health & Safety.
Aims & Objectives

4. Regulatory Framework
 Equality Act (2010).
 Smoke-Free Regulations (2007).
 Safeguarding Groups Act (2006).
 Seat Belt Regulations (1993 & 2006).
 Control of Substances Hazardous to Health
‘COSHH’ (2002).
 Road Traffic Act (1988).
 Health & Safety at Work Act (1974).

5. The Equality Act (2010)
 A single Act which replaces
previous Anti-discrimination
Laws.
 Covers: Age, disability, maternity,
gender reassignment, maternity,
marriage & civil partnership,
religion, sex & sexual
orientation.
 It bans the unfair treatment of
people at work & wider society.

6.  The Act insures managers
or owners of public
vehicles comply with
no-smoking regulations.
 At least one No-Smoking
sign or symbol is displayed
clearly in a prominent part
of their vehicle.
Smoke Free
Regulations (2007)

7. Safeguarding Groups
Act (2006)
 The protection of Children &
Vulnerable Adults.
 Independent Safeguarding
Authority.
 All people working with Children &
Vulnerable Adults register &
undergo an advanced vetting
process.

8. Seat Belt Regulations
(1993 & 2006)
 Part of the Road Traffic Act.
 A child under 3 years may travel
unrestrained in rear of a Taxi.
 3-14 years in the rear must wear
an adult seat belt.
 12+, if sat in front, must wear a
seatbelt.

9. COSHH:
Control of Substances
Hazardous to Health
 Any substance that is
hazardous to health
 Any substance that is
toxic corrosive or irritant
 Cleaning Materials
 Acids
 Disinfectants
 Bleaches
 Blood
 Fumes

10. Road Traffic Act (1988)
 Covers all legislation for
road users.
 Found abbreviated in
the Highway Code.

11. Health and Safety at
Work Act 1974
EMPLOYERS RESPONSIBILITIES
 Ensure the Health, Safety &
Welfare of all employees.
 Provide training, supervision &
instruction.
 Provide safe systems of work.

12. Health and Safety at
Work Act 1974
EMPLOYEES RESPONSIBILITIES
 To be responsible for their own
health and safety AND that of
others who may be affected by
their acts or failure to act.
 To co-operate with their employer
as far as necessary to ensure
compliance of his/her duties
under HASAWA.

13. You have a:
“DUTY OF CARE”
To ensure no unreasonable loss or harm
to Yourself, Passengers & Road Users.

14. Manual Handling
Regulations (1992)
&Moving & Handling
Feet: Flat & Apart: One foot pointing
in the direction of the move.
Knees: Bent-Flexible-Relaxed
Back: Do not stoop!
Waist: Never twist while moving &
handling

15. Moving & Handling
DO NOT TAKE RISKS.
 Know your own strength & ability.
 Make room to move.
 Keep the load close to your body.
 Do not move loads over long distances.

16. RISK ASSESSMENTS
 What is a Hazard?
 What is Risk?
 What is a Risk Assessment?

17. Accident Reporting
Why report an accident?
Where to report an accident?
Who to report an accident to?
The different types of accident?

18. Conclusion
Now you should be able to:
Recognise responsibilities under
Health & Safety Laws to yourself,
passengers & others.
Identify a HAZARD and RISK
within your area of work.
Make a simple RISK ASSESSMENT.

19. Any Questions?

20. Thank you for
Listening & Attending