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Pricing, Commercial Policies + Monetization
                         of Virtual and Hybrid Events
©TNOC | 2012 | Ruud Janssen | www.tnoc.ch   #ACIE12
TNOC
                                            Basel, Switzerland
                                             @ruudwjanssen
                                                 www.tnoc.ch


                                                                 digital strategist

                                                                 MPI accredited trainer & facilitator

                                                                 past MPI int’l board of directors

                                                                 co-creator Event Camp Europe

                                                                 TEDx curator

                                                                 project meeting architecture

                                                                 researcher virtual & hybrid events

                                                                 slowfood enthusiast


                        Ruud Janssen, CMM

©TNOC | 2012 | Ruud Janssen | www.tnoc.ch            #ACIE12
objectives
    Discover mechanism and impact of pricing your
    hybrid and virtual event components


    See 3 case studies of applications of commercial
    strategies & policies


    Consider which ingredients will help you monetize
    your Virtual and Hybrid Events



©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
where to start?




©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
where are your (potential) members
looking for answers?

©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
who uses what and how?




©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
http://bit.ly/tnocbook
                http://www.eventcampeu.wordpress.com




                         and when?



©TNOC | 2012 | Ruud Janssen | www.tnoc.ch   #ACIE12
pricing & profit

                                            price




                   €                         margin




                                            cost




©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
hypotheses



                                            $125
       The average fee for a 90- minute Webinar that offers CE credit


       source = Association Learning + Technology: The State of the Sector report - tagoras.com - Jeff Cobb




©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
calculation
       Average price per e-learning content hour in the
       association sector—based on a survey of 375
       organizations—is $57.82.

       Per credit hour the average is $83.44.

       As an example, based on these figures, the average
       fee for a 90- minute Webinar that offers CE credit
       would be around $125.

       source = Association Learning + Technology: The State of the Sector report - tagoras.com - Jeff Cobb




©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
evolution of monetizing content




©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
Case study 1



                                            #ECR12




©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
Case study 1




©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
75% entertainment


                  25% content




©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
#ECR12




©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
#ECR12




©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
Case study 2                           #SAE12




©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
#SAE
                                                                                                                               Today, efficiency is the new formula for success essential to propel the next
                                                                                                                               generation of automobiles.
                                                                                                                               As we strive to achieve efficiency, the resulting significant and exciting
                                                                                                                               challenges are once again positioning the automobile industry as the industry of
                                                                                                                               choice for the world’s best and brightest engineering minds. Vast opportunities
                                                                                                                               await those companies and individuals that dare to be creative and dream big.

                       ACHIEVING                                                                                               Now more than ever, the entire industry must work together to collect and
                                                                                                                               elevate this talent in order to realize responsible mobility and reward those within

                       EFFICIENCY                                                         OL
                                                                                            OG
                                                                                                 Y   EV
                                                                                                        E   NT                 the engineering community that are good stewards of our natural resources.


                                                                                         N
                                                                                  CH                                Who should attend the                                   A year in review, SAE 2012 World Congress,
                                                                             TE
                                                                        TIVE                                        SAE 2013 World Congress?                                by the numbers:
                                                                M   O
                                                             TO                                                            Engineers
                                                       L   AU                                                              Engineering Management
                                                   TIA                                                                                                                          America, with significant representation
                                                EN                                                                         Industry Executives
                                              SS                                                                                                                                from Korea, Germany, Japan, China, United
                                           EE                                                                              Academics
                                         TH                                                                                Government/Military Officials
                                                                                                                           Consultants




                         SAVE THE DATES!
                         April 16-18, 2013                                                                          Why attend the SAE 2013 World Congress?
                         Cobo Center                                                                                There are four major elements that form the foundation of SAE World Congress and benefit the attendee:
                         Detroit, Michigan, USA                                                                            Technical Knowledge: Learn from a large collection of expert engineers through a technical
                                                                                                                           program that is relevant and stimulating—enhancing your skills and creativity.
               www.sae.org/congress                                                                                        Peer-to-Peer Networking: Discuss challenges and ideas during designated networking
                                                                                                                           opportunities as well as between sessions and leave with invaluable improvements and
                                                                                                                           solutions.
                                                             Host Company
                                                                                                                           Management Program: Listen to industry leaders to learn about automotive technology
                                                                                                                           trends and gain insight into the big picture.
                                                                                                                           Innovators Only Exhibition: Discover new companies and innovative technologies from
                                                                                                                           OEM, top-tier suppliers, and other industry-related companies worldwide.
                                                             Tier 1 Strategic Supplier

                                                                                                                                                            Join the conversation:


                                                                                                                                                   Learn more at www.sae.org/congress.
                                                                                                                 P121194




©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
#SAE




©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
#SAE

                                                                                           digitallibrary.sae.org




                                            Your authoritative
                                            source for mobility
                                            engineering
                                            information.
                                            The SAE Digital Library gives you instant access
                                            to more than 150,000 technical papers, standards,
                                            and related publications.




©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
#SAE




©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
#SAE




©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
#SAE




©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
#SAE




©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
#SAE




©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
Case study 3



                                            #TEDlive




©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
#TEDlive




 ©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
#TEDlive




 ©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
#TEDlive




 ©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
©TNOC | 2012 | Ruud Janssen | www.tnoc.ch   #ACIE12
#SAE




©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
©TNOC | 2012 | Ruud Janssen | www.tnoc.ch   #ACIE12
©TNOC | 2012 | Ruud Janssen | www.tnoc.ch   #ACIE12
pricing & profit

                                            price




                   €                         margin




                                            cost




©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
pricing
         “There are only a few really vital aspects of
         pricing:

         The perceived value of your offering,
         the price point, the margin of profit,
         and the volume of sales.

         You can materially affect all of them unilaterally.”
                                            Alan Weiss, author of Million Dollar Consulting:
                                             The Professional’s Guide to Growing a Practice




©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
what 1% does to operating profits


                                            0%          4%                    8%                      12%
                           Price
          Variable cost
                       Volume
                 Fixed cost


                                                 McKinsey study cited in Todd Sattersten’s book Fixed to Flexible




©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
pricing & profit

         “a 1% increase in price translates
         into an 11% increase in profits.”
         On the other hand, increasing volume by the same amount
         resulted in only a 3.3% increase. Cutting variable costs by
         1% resulted in a 7.8% increase and cutting fixed costs – only
         a 2.3% increase.




                                            McKinsey study cited in Todd Sattersten’s book Fixed to Flexible



©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
Conclusion
       Average price per e-learning content hour in the




                                                  ?
       association sector—based on a survey of 375
       organizations—is $57.82

       Per credit hour the average is $83.44

       As an example, based on these figures, the average
       fee for a 90- minute Webinar that offers CE credit
       would be around $125.

       source = Association Learning + Technology: The State of the Sector report - tagoras.com - Jeff Cobb




©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
4 pricing questions to ask

       1) At what price do you think the content expensive?

       2) At what price do you think the content is cheap?

       3) At what price do you think the content is too expensive?

       4) At what price do you think the content is too cheap?




©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
pricing



                   €                        price




©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
time s up


                                            would you like more?


                                            formulate your pannel
                                            question

©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
TNOC
                                            Basel, Switzerland
                                             @ruudwjanssen
                                                 www.tnoc.ch


                                                                 digital strategist

                                                                 MPI accredited trainer & facilitator

                                                                 past MPI int’l board of directors

                                                                 co-creator Event Camp Europe

                                                                 TEDx curator

                                                                 project meeting architecture

                                                                 researcher virtual & hybrid events

                                                                 slowfood enthusiast


                        Ruud Janssen, CMM

©TNOC | 2012 | Ruud Janssen | www.tnoc.ch            #ACIE12

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20120715 tnoc pricing comercial policies + monetization of virtual & hybrid events

  • 1. Pricing, Commercial Policies + Monetization of Virtual and Hybrid Events ©TNOC | 2012 | Ruud Janssen | www.tnoc.ch #ACIE12
  • 2. TNOC Basel, Switzerland @ruudwjanssen www.tnoc.ch digital strategist MPI accredited trainer & facilitator past MPI int’l board of directors co-creator Event Camp Europe TEDx curator project meeting architecture researcher virtual & hybrid events slowfood enthusiast Ruud Janssen, CMM ©TNOC | 2012 | Ruud Janssen | www.tnoc.ch #ACIE12
  • 3. objectives Discover mechanism and impact of pricing your hybrid and virtual event components See 3 case studies of applications of commercial strategies & policies Consider which ingredients will help you monetize your Virtual and Hybrid Events ©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
  • 4. where to start? ©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
  • 5. where are your (potential) members looking for answers? ©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
  • 6. who uses what and how? ©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
  • 7. http://bit.ly/tnocbook http://www.eventcampeu.wordpress.com and when? ©TNOC | 2012 | Ruud Janssen | www.tnoc.ch #ACIE12
  • 8. pricing & profit price € margin cost ©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
  • 9. hypotheses $125 The average fee for a 90- minute Webinar that offers CE credit source = Association Learning + Technology: The State of the Sector report - tagoras.com - Jeff Cobb ©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
  • 10. calculation Average price per e-learning content hour in the association sector—based on a survey of 375 organizations—is $57.82. Per credit hour the average is $83.44. As an example, based on these figures, the average fee for a 90- minute Webinar that offers CE credit would be around $125. source = Association Learning + Technology: The State of the Sector report - tagoras.com - Jeff Cobb ©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
  • 11. evolution of monetizing content ©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
  • 12. Case study 1 #ECR12 ©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
  • 13. Case study 1 ©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
  • 14. 75% entertainment 25% content ©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
  • 15. #ECR12 ©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
  • 16. #ECR12 ©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
  • 17. Case study 2 #SAE12 ©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
  • 18. #SAE Today, efficiency is the new formula for success essential to propel the next generation of automobiles. As we strive to achieve efficiency, the resulting significant and exciting challenges are once again positioning the automobile industry as the industry of choice for the world’s best and brightest engineering minds. Vast opportunities await those companies and individuals that dare to be creative and dream big. ACHIEVING Now more than ever, the entire industry must work together to collect and elevate this talent in order to realize responsible mobility and reward those within EFFICIENCY OL OG Y EV E NT the engineering community that are good stewards of our natural resources. N CH Who should attend the A year in review, SAE 2012 World Congress, TE TIVE SAE 2013 World Congress? by the numbers: M O TO Engineers L AU Engineering Management TIA America, with significant representation EN Industry Executives SS from Korea, Germany, Japan, China, United EE Academics TH Government/Military Officials Consultants SAVE THE DATES! April 16-18, 2013 Why attend the SAE 2013 World Congress? Cobo Center There are four major elements that form the foundation of SAE World Congress and benefit the attendee: Detroit, Michigan, USA Technical Knowledge: Learn from a large collection of expert engineers through a technical program that is relevant and stimulating—enhancing your skills and creativity. www.sae.org/congress Peer-to-Peer Networking: Discuss challenges and ideas during designated networking opportunities as well as between sessions and leave with invaluable improvements and solutions. Host Company Management Program: Listen to industry leaders to learn about automotive technology trends and gain insight into the big picture. Innovators Only Exhibition: Discover new companies and innovative technologies from OEM, top-tier suppliers, and other industry-related companies worldwide. Tier 1 Strategic Supplier Join the conversation: Learn more at www.sae.org/congress. P121194 ©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
  • 19. #SAE ©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
  • 20. #SAE digitallibrary.sae.org Your authoritative source for mobility engineering information. The SAE Digital Library gives you instant access to more than 150,000 technical papers, standards, and related publications. ©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
  • 21. #SAE ©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
  • 22. #SAE ©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
  • 23. #SAE ©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
  • 24. #SAE ©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
  • 25. #SAE ©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
  • 26. Case study 3 #TEDlive ©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
  • 27. #TEDlive ©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
  • 28. #TEDlive ©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
  • 29. #TEDlive ©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
  • 30. ©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
  • 31. ©TNOC | 2012 | Ruud Janssen | www.tnoc.ch #ACIE12
  • 32. #SAE ©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
  • 33. ©TNOC | 2012 | Ruud Janssen | www.tnoc.ch #ACIE12
  • 34. ©TNOC | 2012 | Ruud Janssen | www.tnoc.ch #ACIE12
  • 35. pricing & profit price € margin cost ©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
  • 36. pricing “There are only a few really vital aspects of pricing: The perceived value of your offering, the price point, the margin of profit, and the volume of sales. You can materially affect all of them unilaterally.” Alan Weiss, author of Million Dollar Consulting: The Professional’s Guide to Growing a Practice ©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
  • 37. what 1% does to operating profits 0% 4% 8% 12% Price Variable cost Volume Fixed cost McKinsey study cited in Todd Sattersten’s book Fixed to Flexible ©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
  • 38. pricing & profit “a 1% increase in price translates into an 11% increase in profits.” On the other hand, increasing volume by the same amount resulted in only a 3.3% increase. Cutting variable costs by 1% resulted in a 7.8% increase and cutting fixed costs – only a 2.3% increase. McKinsey study cited in Todd Sattersten’s book Fixed to Flexible ©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
  • 39. Conclusion Average price per e-learning content hour in the ? association sector—based on a survey of 375 organizations—is $57.82 Per credit hour the average is $83.44 As an example, based on these figures, the average fee for a 90- minute Webinar that offers CE credit would be around $125. source = Association Learning + Technology: The State of the Sector report - tagoras.com - Jeff Cobb ©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
  • 40. 4 pricing questions to ask 1) At what price do you think the content expensive? 2) At what price do you think the content is cheap? 3) At what price do you think the content is too expensive? 4) At what price do you think the content is too cheap? ©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
  • 41. pricing € price ©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
  • 42. time s up would you like more? formulate your pannel question ©TNOC | 2012 | Ruud Janssen | www.tnoc.ch
  • 43. TNOC Basel, Switzerland @ruudwjanssen www.tnoc.ch digital strategist MPI accredited trainer & facilitator past MPI int’l board of directors co-creator Event Camp Europe TEDx curator project meeting architecture researcher virtual & hybrid events slowfood enthusiast Ruud Janssen, CMM ©TNOC | 2012 | Ruud Janssen | www.tnoc.ch #ACIE12