The document outlines best practices for developing a wayfinding system, including establishing guidelines for landmarks and destinations, gaining stakeholder consensus, developing signage design consistency, and planning for long-term maintenance and flexibility to adapt over time. Key recommendations are to involve stakeholders from the beginning, fund the system through various sources, and budget 10-15% of construction costs for annual maintenance.

1. WAYFINDINGI believe, way
finding is not an
exercise in
isola=on !
archihaus | ReD Studio

2. WAY FINDING BEST PRACTICES
Philosophy
Communica0on
Travel Mode
Accesible
Naviga0on
Users
Arrival
Connec0ons
Life Span
Repair
Modifica0ons
Responsibility
Vandalism
15CAP-OPEX
Approvals
Inclusions
Funding
Phasing
Consensus
Policy
Partnership
Strategy
Consistency
Placement
Iden0ty
Elements
Legibility
Adaptable
Sustainable
Condi0ons
MANAGEMENT WAYFINDING
MAINTENANCEDESIGN
archihaus | ReD Studio

3. • Involve approving agencies, commiMees and stakeholders from the
very beginning.
• Establish clear guidelines for landmark/des0na0on inclusion.
• Funding may come from a variety of sources - we will be prepared
with a Phasing Plan.
• Build consensus through stakeholder’s mee0ngs and outreach.
• Prepare City Policies and Procedures related to the Way finding
system.
• Take advantage of Stakeholder partnerships.
MANAGEMENT
WAY FINDING BEST PRACTICES
archihaus | ReD Studio

4. WAY FINDING
• Develop an overall way finding philosophy and reinforce it through
various elements.
• Iden0fy all forms of way finding communica=on, not just signs.
• Consider all modes of travel.
• The system shall be accessible and inclusive.
• The system is designed for a first 0me user, while keeping in mind the
needs of frequent visitors.
• The best route may not be the shortest or the quickest.
• Iden0fy all points of arrival (auto, pedestrian, public transit, etc.)
• Parking: Direct, Iden0fy and Inform.
• Incorporate technology(QR Codes, Google Maps, GIS).
• Establish “connec=ons” between landmarks/des0na0ons and travel
modes.
WAYFINDING
WAY FINDING BEST PRACTICES
archihaus | ReD Studio

5. •When maintained, signage life-span is 15 – 20 years (individual parts
will vary).
•Maintenance is a long-term issue - solve it now, not later.
•Establish internal staff responsibili=es, roles and protocols for
maintenance.
•Allow for flexibility, expansion and modifica=ons.
•Signs shall be made with vandal resistant hardware and coa0ngs.
•Iden0fy a source for annual maintenance costs (adver0sement etc).
•Budget 10% – 15% of the construc0on cost for annual maintenance of
the system.
MAINTENANCE
WAY FINDING BEST PRACTICES
archihaus | ReD Studio

6. • Consistency will build TRUST in the way finding system.
• The design shall be of its place.
• Gateways should consider public art, landscaping and ligh0ng.
• Messages shall be kept simple, clear and short.
• Design a single over-riding theme that can be adapted to a variety of
neighbourhood aesthe0cs.
• Design shall be sustainable.
• Understand the different physical condi=ons present
DESIGN
WAY FINDING BEST PRACTICES
archihaus | ReD Studio

7. WAY FINDING METHODOLOGY
BRANDING GUIDELINES
DESIGN BRIEF STAKEHOLDER INPUT
Council outlines the objec/ves
design team gathers and analyse
info, develop masterplan brief
Council analyse and reviews the brief, provides recommenda/ons
SCHEMATICS DESIGN
design team develops the schema/c
design and elements programme
Council analyse and reviews the schema/cs, provides recommenda/ons
PRELIMINARY MASTERPLAN
design team develops the
preliminary masterplan and
elements design
STAKEHOLDER INPUT
STAKEHOLDER INPUT
Council analyse and reviews the prelim-masterplan , provides recommenda/ons
FINAL WAY FINDING MASTERPLAN
design team develops the final way
finding masterplan, elements design
and specifica/ons
City council , Branding team,
Urban Design team
City council , Branding team,
Urban Design, landscape,
transporta/on team
City council , Branding team,
Urban Design, urban arts, landscape,
transporta/on team
PHASE 1
(0.5M)
PHASE 2
(2.5M)
Council analyse, reviews and approves the masterplan with necessary recommenda6ons
PHASE 3
(3.0M)
PHASE 4
(4.0M)
archihaus | ReD Studio