PCO: On Management, Leadership and Strategic Thinking

What I learned from
MBA school
Ruben Canlas Jr.
PCO Conference
Nov 26, 2011

Saturday, November 26, 11 1

Agenda

• Leadership vs Management
• Self-awareness & Self-mastery
• Becoming a strategic thinker


Why I took MBA


Most of what we call
management consists of making
it difﬁcult for people to get
their jobs done.
-- Peter Drucker

4

Leadership & Management

Group work
• What are the main differences between
leaders and managers?
• Roles, responsibilities, expected
behavior, mindset, etc.
• Discuss with your group and pick the top 3
answers.
• Write one answer per card.

MANAGER LEADER

Administers Innovates

Maintains Develops

Focus on systems &
Focus on People
structure

-- Bennis and Townsend


MANAGER LEADER

Relies on control Inﬂuence, built on trust

Short-term view Long-term view

Eye on the bottom line Eye on the horizon

-- Bennis and Townsend


In short...
MANAGER LEADER

Preserve Change
status quo status quo


We manage
property...

http://www.360tech.com

http://www.cs.rochester.edu


We manage We lead
property... people.

http://www.360tech.com

http://www.cs.rochester.edu


A story
about
innovation


What kind of skills,
character traits should
a leader/manager have?


Self-Awareness
& Self-Mastery

http://www.postgazette.com/healthscience/20010730antshealth2p2.asp


Group Art
1. Pick one theme for your group:
• Food • Work
• Study • Vacation
• Red • Community
• Sky • Any simple
theme


Important: after
choosing your theme...

• NO TALKING
• NO GIVING OF DIRECTIONS


Group Art
2. Everyone take a pen, crayon or pencil.
3. Draw a group picture about your chosen
theme.
• Everyone starts at the same time.
• NO stopping.
• NO talking; NO coordinating.
• NO giving of directions.


How do ants (and humans)
collaborate?

http://www.cs.uml.edu


How
would you
deﬁne
good team
work?


Good leadership

• The ability to lead self (self-leadership).
• Self-leading starts from self-awareness.
• Self-awareness leads to empathy.
• Empathy brings social skill: ability to
work well with others.


Emotional Intelligence

• Walter Mischel, Daniel
Goleman
• Mastery of emotions is as
important as intelligence
• Importance of EI or EQ


The Marshmallow Test
http://youtu.be/6EjJsPylEOY


Those who grabbed...
• Suffered low
self-esteem
• Stubborn,
prone to
envy, easily
frustrated


Those who waited...

• Better adjusted
• More dependable
• Scored higher on
SATs (210 pts higher)


IQ is not everything
• EQ is better predictor of
success than IQ
• In a study of corporate
leadership:
• Managers with high EQ
got better ratings at
staff evaluation


Being a strategic thinker
http://www.strategysolutions.nl


The T-Shaped Businessperson


The T-Shaped Businessperson
Macro perspective:
sensing/visioning

Detail-
oriented:
executing

Technical
skills


Aravind Eye Hospital

• With innovative business sense, an eye
clinic hurdles major obstacles to set up a
successful operation.

What lessons can we
learn from Aravind?


Self-awareness Activity



• You are 85 years old and people have
gathered to celebrate your life.



• You are 85 years old and people have
gathered to celebrate your life.
• What are they saying about your life? Your
legacy and achievements?



• What do I like about myself?



• What do people tell me are my gifts and
talents?



talents?
• What achievements am I proud of?



talents?
• What achievements am I proud of?
• What do I want to improve about myself?


• What is happening around my environment
that affects me deeply, that matters to me?


• Family


• Family
• Community


• Family
• Community
• Industry/Society


• Family
• Community
• Industry/Society
• The world


• Given the previous questions, create an
action plan for yourself



• Long-term (next 10 years)



• Mid-term (3-5 years)



• Mid-term (3-5 years)
• Very short-term (starting tomorrow)


Sharing

• Pair up.
• Share with your partner.


Strategic thinking is ultimately about
doing the right thing and making hard
decisions based on evidence.


But you won’t always have complete
and right evidence.


The trick is to develop the ability to
make decisions, to act, to tolerate
failure, and to learn continuously.


• twitter.com/cryptonomikon
• rcanlas@alumni.cmu.edu
• http://rubencanlas.com


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