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HOW AGENCIES
GET NEW BUSINESS
AGENCY PERSPECTIVE VS. MARKETERS’ PERSPECTIVE
59% OF AGENCIES SAY THAT REFERRALS
ARE THE MOST EFFECTIVE WAY AT
GENERATING NEW BUSINESS, FOLLOWED
BY NETWORKING AND BUSINESS FROM
EXISTING CLIENTS
76% OF AGENCIES STATED THAT DIGITAL
OPPORTUNITIES WERE PRESENTED
MOST FREQUENTLY
53% OF AGENCIES STATED THAT SOCIAL
MEDIA OPPORTUNITIES WERE 2ND
MOST FREQUENT
62% OF ALL AGENCY PRINCIPALS IN THIS
SURVEY EXPECT TO SEE SIGNIFICANT
INCREASES IN THE NUMBERS OF
OPPORTUNITIES OPENING UP TO THEM
IN 2013
60% OF AGENCIES HAVE NOT HIRED A
NEW BUSINESS HUNTER/ DIRECTOR
/MANAGER TO PROSPECT LEADS IN THE
PAST 3 YEARS
50% OF AGENCIES SAY THAT
OPERATIONAL CONSIDERATIONS ARE AN
INCREASING FOCUS
31% OF AGENCIES SAY THAT MARKETERS
ARE PLACING TOO MUCH EMPHASIS ON
THINGS NOT RELATED TO CREATIVE
86% OF AGENCIES FEEL THEY’RE ASKED
TO DO MORE WITH LESS
HALF OF ALL MARKETERS SAY THAT
CREATIVE IS ALWAYS PART OF THE PITCH
PROCESS
73% OF MARKETERS SAY THAT
OPERATIONAL CONSIDERATIONS ARE
GROWING IN IMPORTANCE
58% OF MARKETERS LEARN ABOUT NEW
AGENCIES VIA EMAILS RECIEVED FROM
AGENCIES
73% OF MARKETERS SAY THAT AGENCIES
TALK MAINLY ABOUT THEMSELVES FIRST,
BUT WOULD LIKE THEM TO BE MORE
INTERESTED IN ME FIRST
58% OF MARKETERS WANT AGENCIES TO
ASK SMART QUESTIONS ABOUT THEIR
BUSINESS
12% OF MARKETERS SAY THAT AGENCIES
"ALWAYS" COME TO THE TABLE PREPARED
IN A WAY THAT ISN'T ABOUT THE AGENCY
35% OF MARKETERS SURVEYED FEEL
LIKE AGENCIES TAKE TOO AGGRESSIVE A
STAND WHEN FOLLOWING UP AFTER AN
INITIAL MEETING
60% OF MARKETERS WOULD LIKE THE
AGENCY’S ENTIRE TEAM TO PRESENT,
EVEN IF THEY’RE NOT GOOD PRESENTERS
&
Designed By: Information From:

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How Agencies Get New Business: RSW/US & the Agency san diego Infographic

  • 1. HOW AGENCIES GET NEW BUSINESS AGENCY PERSPECTIVE VS. MARKETERS’ PERSPECTIVE 59% OF AGENCIES SAY THAT REFERRALS ARE THE MOST EFFECTIVE WAY AT GENERATING NEW BUSINESS, FOLLOWED BY NETWORKING AND BUSINESS FROM EXISTING CLIENTS 76% OF AGENCIES STATED THAT DIGITAL OPPORTUNITIES WERE PRESENTED MOST FREQUENTLY 53% OF AGENCIES STATED THAT SOCIAL MEDIA OPPORTUNITIES WERE 2ND MOST FREQUENT 62% OF ALL AGENCY PRINCIPALS IN THIS SURVEY EXPECT TO SEE SIGNIFICANT INCREASES IN THE NUMBERS OF OPPORTUNITIES OPENING UP TO THEM IN 2013 60% OF AGENCIES HAVE NOT HIRED A NEW BUSINESS HUNTER/ DIRECTOR /MANAGER TO PROSPECT LEADS IN THE PAST 3 YEARS 50% OF AGENCIES SAY THAT OPERATIONAL CONSIDERATIONS ARE AN INCREASING FOCUS 31% OF AGENCIES SAY THAT MARKETERS ARE PLACING TOO MUCH EMPHASIS ON THINGS NOT RELATED TO CREATIVE 86% OF AGENCIES FEEL THEY’RE ASKED TO DO MORE WITH LESS HALF OF ALL MARKETERS SAY THAT CREATIVE IS ALWAYS PART OF THE PITCH PROCESS 73% OF MARKETERS SAY THAT OPERATIONAL CONSIDERATIONS ARE GROWING IN IMPORTANCE 58% OF MARKETERS LEARN ABOUT NEW AGENCIES VIA EMAILS RECIEVED FROM AGENCIES 73% OF MARKETERS SAY THAT AGENCIES TALK MAINLY ABOUT THEMSELVES FIRST, BUT WOULD LIKE THEM TO BE MORE INTERESTED IN ME FIRST 58% OF MARKETERS WANT AGENCIES TO ASK SMART QUESTIONS ABOUT THEIR BUSINESS 12% OF MARKETERS SAY THAT AGENCIES "ALWAYS" COME TO THE TABLE PREPARED IN A WAY THAT ISN'T ABOUT THE AGENCY 35% OF MARKETERS SURVEYED FEEL LIKE AGENCIES TAKE TOO AGGRESSIVE A STAND WHEN FOLLOWING UP AFTER AN INITIAL MEETING 60% OF MARKETERS WOULD LIKE THE AGENCY’S ENTIRE TEAM TO PRESENT, EVEN IF THEY’RE NOT GOOD PRESENTERS & Designed By: Information From: