Understanding Social Media and eSafety - Moray College UHI
1. Using Social Media with Learners and
Understanding e-Safety
Joan Walker
Advisor: Curriculum & Deputy Manager
Shelaine Douglas
Advisor: Curriculum Support
#smMoray
@RSCScotland @shelained @joanwalker65
04/06/2014
2. Using Social Media with Learners
Using the
Cloud
Shelaine Douglas
JISC RSC Scotland
support@rsc-sw-scotland.ac.uk
3. Which Social MediaTools do you use ?
Social Media 3
Using the CollaborateText tool : Double click on the âAâ and
you can select a colour too
SD SD
4. What is Social Media?
»Changed the way we use the internet
âș We were passive consumers
âș Now able to contribute / comment without specialist web skills
âș Knowledge and data sharing
âș Publish in real-time
»Assumes people are always online
âș PC/laptop/handheld devices
»Web-based / Browser reliant
»Easy to use
Social Media 4
http://www.jiscinfonet.ac.uk/infokits/social-software/index_html
5. Snapshot of current uses
»Academic Staff Responses
âș Most - Social Media enhances the quality of the Learning
Experience and agree students are at ease using it
âș Some â Consider Social Media to be a distraction
»Most popular tool âYouTube
âș Confident to use to sign post learners to subject
specific content
Social Media 5
ETNA 2012 Key Findings Report
Social Space
Academic
Environment
6. Snapshot of current uses
»Lagging behind âFacebook; Blogs;Wikis;Twitter
âș Facebook â divided opinions
âș e-Safety
Social Media 6
ETNA 2012 Key Findings Report
Learners actively use it.
Good to use popular tool for
learning Uneasiness around using
personal/non-college tools
with learners
7. Which Social MediaTools do you use with your learners?
Social Media 7
Using the CollaborateText tool : Double click on the âAâ and
you can select a colour too
8. How are you using Social MediaTools?
Social Media 8
Please share your current uses of Social Media in Learning andTeaching
www.padlet.com/wall/social_media1
9. Pedagogical Considerations?
Social Media 9
Modernising Learning
»Complementing existing pedagogy
âș Social Constructivism âVygotsky
»Evolving Pedagogy
âș Connectivisim â Siemens
»Meeting learners expectations
âș People expect to be able to work & learn wherever and
whenever they want
âș Use own technologies along with institutional tool
11. Title of presentation 00/00/2013 11
Blogs
âą Online journal - chronological posts - searchable
âą Commenting facility
âą Media can be easily incorporated (e.g. video or images)
âą Excellent tool to encourage reflection
âą Records distance travelled
âą A good tool for building up evidence
http://tinyurl.com/rsc-sm-blog
12. Social Media 12
Microblogs
âą Post small pieces of digital content (max no. of
characters)
âą Posts followed (by friends, colleagues, students)
âą Instant publication with few restrictions
âą Portable tool which feels organic and spontaneous
âą Good collaboration and information sharing tool
âą Can encourage reflection, peer review with the
potential to enrich learning experiences
13. Title of presentation 00/00/2013 13
WIKIs
âą Website which can be edited collaboratively
âą A range of media can be incorporated (text, video, images,
hyperlinks)
âą All editing is recorded and easy to revert to the previous
version of the wiki
âą Good for group activities as changes can be documented
and thought processes recorded
14. Title of presentation 00/00/2013 14
Social Bookmarking / Digital Curation
âą Enables storing, organising & sharing favourite websites
âą Meaningful keywords added so collections are searchable
âą Bookmarks can be shared with students or colleagues
âą Sets of resources can be presented in visually stimulating
ways
Images from www.scoopit.com
http://tinyurl.com/video-scoopit
15. Title of presentation 00/00/2013 15
Social Networking
âą Users create a profile and make it available to âfriendsâ
âą A network of contacts is built-up
âą Tools include blog, photo & video upload, IM & chat
âą Now being used more than email
16. Social Media 16
FACEBOOK
Social network
Make connections
Share information/interests
Strengthen student teacher relationships
Useful for collaboration
Group tools
Notification
Discussion
Polling
File sharing
101Ways you should be using Facebook in the classroom
http://tinyurl.com/facebook-100classroom/
http://tinyurl.com/facebook-update-guide
Always updated guide to Facebook privacy
http://www.rsc-scotland.org/?p=2163
17. Social Media 17
Benefits
Social Media applications are easy to use and and can be easily accessed
online using a browser
Modernises the curriculum with many already being used by young people -
Can communicate with students outside class time
Increases choice and the scope for personalisation & learner autonomy
Improves possibilities for deeper & reflective learning
Supports collaboration & communication (tutor to student & student to
student)
Largely free or very inexpensive & inherently scalable
18. Things to Consider
Older people are not familiar with social software services to the same extent
& lack web2.0 skills and attitudes
Learners & staff may not find mixing social and academic spaces desirable
Start with one tool and add others later âThink quality not quantity
Awarding Bodies require to have confidence in systems - Rubrics for assessing
work that use social software tools require to be developed
Use tools to collaborate and communicate with colleagues
Social Media
20. Your future use of Social MediaTools?
Social Media 20
Please share your thoughts on how you will use Social Media in future
Learning andTeaching
www.padlet.com/wall/social_media2
22. Session Outline
» A general overview of eSafety &
eSafeguarding issues
» Dealing with the practical
» Processes and procedures
» Working with FaceBook
» Finding out more
e-Safety & e-Safeguarding 22
Todayâs objectives
25. e-Safety & e-Safeguarding 25
A. Escalate to the service provider and/or the authorities
[phone company, ISP, CEOP, Police]
B. Encourage safe Support the person; they should stop the
activity, or take no further action.
C. No or little danger. The activity is one that can continue
with proper training.
You have been shown how to right click and save
pictures for use in your teaching materials.
26. e-Safety & e-Safeguarding 26
Jane is doing some research for her travel & tourism
project onThailand in the learning resources center. By
accident she comes across some images that make her
feel uncomfortable and embarrassed.
A. Escalate to the service provider and/or the authorities
[phone company, ISP, CEOP, Police]
B. Encourage safe Support the person; they should stop the
activity, or take no further action.
C. No or little danger. The activity is one that can continue
with proper training.
27. Contact
e-Safety & e-Safeguarding 27
Click Clever, Click Safe
Keep your
personal stuff
private and think
about what you
say and do online.
Block people who
send nasty
messages and
don't open
unknown links and
attachments
Flag up with
someone you trust
if anything upsets
you or if someone
asks to meet you
offline.
28. e-Safety & e-Safeguarding 28
Alex is using the internet in the open learning area, he is
thinking about signing up to a new site where he can
post pictures and talk to others.To sign up he has to
enter his personal information for his profile but is
unsure about doing this.
A. Escalate to the service provider and/or the authorities
[phone company, ISP, CEOP, Police]
B. Encourage safe Support the person; they should stop the
activity, or take no further action.
C. No or little danger. The activity is one that can continue
with proper training.
29. e-Safety & e-Safeguarding 29
A student in her early twenties mentions that they have
been talking with someone online and they are getting
on really well and have loads in common.They have
sent a photo and a meeting has been suggested.
A. Escalate to the service provider and/or the authorities
[phone company, ISP, CEOP, Police]
B. Encourage safe Support the person; they should stop the
activity, or take no further action.
C. No or little danger. The activity is one that can continue
with proper training.
31. Conduct
»Inappropriate posting
of personal data
»Cyberbullying
»Incitement to racial
hatred / Radicalisation
e-Safety & e-Safeguarding 31
Deliberate Accidental
»Breaches of commercial
confidentiality
»Libelous materials
»Bringing the organisation
into disrepute
32. e-Safety & e-Safeguarding 32
Kirsten a mature student with barriers to learning has
been sent a text message to her mobile. It saysâŠ. âWe
h8 u.We r going 2 gt u l8râ
A. Escalate to the service provider and/or the authorities
[phone company, ISP, CEOP, Police]
B. Encourage safe Support the person; they should stop the
activity, or take no further action.
C. No or little danger. The activity is one that can continue
with proper training.
33. e-Safety & e-Safeguarding 33
A student has posted some unpleasant things about a
member of staff on their college Blog. Other students
are now talking about it.
A. Escalate to the service provider and/or the authorities
[phone company, ISP, CEOP, Police]
B. Encourage safe Support the person; they should stop the
activity, or take no further action.
C. No or little danger. The activity is one that can continue
with proper training.
36. e-Safety & e-Safeguarding 36
Student Georgia has a new bank account; she has a visa
electron card and can use cash points. She receives an
email from her bank asking her to go to a website to
confirm her personal details and pin number.
A. Escalate to the service provider and/or the authorities
[phone company, ISP, CEOP, Police]
B. Encourage safe Support the person; they should stop the
activity, or take no further action.
C. No or little danger. The activity is one that can continue
with proper training.
39. Facebook - why use it?
» It is fast becoming the preferred method
of communication
» It is accessible from any internet enabled device
» It is easy to use
» Learners are familiar with the interface and
functionality
» Supports collaborative & creative work practices
» Supports the development of digital literacy skills
» A vehicle for advocating safe and responsible use of
internet technologies
39
Image form Flickr by owenbrown licensed through CC
40. Drawbacks
» Learners / staff could be subject to inappropriate
behaviours
» Blurring private / personal both for learners & staff
» Potential for personal information to be
compromised
» Additional learning platform to support
» Steeper learning curve for staff
» Perception of high eSafety risk
» Facebook changes to privacy settings / defaults
40
42. Reviewing your privacy settings
42
Case studies & briefings
http://www.rsc-scotland.org/?tag=facebook
43. 43
eSafety & Facebook
Carry out a risk assessment for Facebook usage
Establish an AUP for Facebook usage
Establish a clear take down policy
Data Protection & Facebook
Ensure staff know about fair and lawful use of personal data
Make learners aware of DP using Facebook
Ensure learners know how to protect their privacy
Offer learnerâs alternatives to using Facebook
Copyright & Facebook
Establish a clear policy on copyright ownership at the outset
Raise awareness with staff & learners on the risks of copyright
infringement
Accessibility & Facebook
Make reasonable adjustments for learners with additional needs
Make staff aware of their accessibility obligations
Promote and aid accessibility throughout your institution
44. e-Safety & e-Safeguarding 44
Debbieâs friend has set up a page on Facebook but is
unaware of the options for changing privacy settings.
Debbie sees that there are some photos of her on the
site.
A. Escalate to the service provider and/or the authorities
[phone company, ISP, CEOP, Police]
B. Encourage safe Support the person; they should stop the
activity, or take no further action.
C. No or little danger. The activity is one that can continue
with proper training.
45. People
»Have a nominated e-safety coordinator
»Raise awareness by holding workshops and events
»Include in student / staff induction
»Include as part of taught programme
Systems
»Ensure a safe and secure technology infrastructure
»Use a filtering/monitoring product
»Classroom management software
Procedures
»Have appropriate and robust acceptable use policies & appropriate sanctions for
breaches
»Review associated policies e.g. anti-bullying policy
»Review e-safety measures regularly
»Record and monitor e-safety incidents
e-Safety & e-Safeguarding 45
Institutional Responses
46. Jisc RSC Scotland Support
»Briefing presentation/ webinar
»Face to Face workshop
»Online Moodle module
»Local Case studies
»Online resource collection
e-Safety & e-Safeguarding 46
How we support you
48. 04/06/2014 e-Safety & e-Safeguarding
Joan Walker
JISC RSC Scotland
support@rsc-sw-scotland.ac.uk
Please take a couple of minutes to complete our evaluation
https://www.surveymonkey.com/s/CC33R85
Hinweis der Redaktion
popular social media tool is YouTube (used by 62% of academic staff),
Red â red because it is a breach of copyright law. Raising awareness of copyright law and the licenses that are in place would be a reasonable response as well as providing training on how and where to find good copyright free or copyright cleared images.
Category - Amber â Although contravening the AUP this is not deliberate and it would seem harsh to suspend network use as it happened in the course of legitimate course work. Jane may need reassured that she has not contravened the AUP on purpose. It may be wise to see if there are sites that can be easily blocked for certain keywords although itâs difficult to anticipate all possibilities. Institutional response may vary depending on Janeâs age.
Green - Providing he is aware of the importance of understanding, review and setting his privacy options this is OK. There should be advice available on the risks of using social networking sites in the LRC. Links to âStaying safe onlineâ or âclick clever, click safe campaignâ might be a way of doing that.
Green â Providing he is aware of the risks and tells someone she trusts at least what arrangements have been made â perhaps suggesting someone accompanies him in the first instance would be sensible.
This would become amber or even red if the person involved is under 18
Red - There should be anti-bullying (or similar) and child protection policies in place. The Further and Higher Education Act 1992/2005 provides legislation covering vulnerable adults and education institutions have a duty to protect vulnerable adults from all forms of abuse, harm & exploitation. There should be robust procedures in place to deal and investigate an incident of this type and a designated individual with responsibilities for this in place. If not dealt with properly this could escalate with authorities becoming involved.
Red â contravening the AUP / posting should be taken down / use of network suspended. There maybe different response if done on a personal blog and might possibly result in a civil law suit depending on the content
Red â this could be considered a criminal offence - Authorities e.g. police or service provider should be alerted. No Financial institution in the UK will ever ask for this kind of information by email. Raise awareness of bogus websites that appear to represent reputable company
Green â Debbie should ask her friend to remove the pictures or ensure in future she asks permission. She should tell her friend about the importance of understanding, review and setting privacy options. There should be advice available on the risks of using social networking sites around the institution. Links to âStaying safe onlineâ or âclick clever, click safe campaignâ might be a way of doing that.