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Chapter 1 Foundations of Information Systems in Business James A. O'Brien, and George Marakas Management Information Systems, 9 th ed. Boston, MA: McGraw-Hill, Inc., 2009. ISBN: 13 9780073376769 McGraw-Hill/Irwin Copyright © 2009 by The McGraw-Hill Companies, Inc. All rights reserved.

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Learning Objectives 1-

Learning Objectives (cont’d) ,[object Object],[object Object],[object Object],[object Object]

Case 1: Sew What? Inc. ,[object Object],[object Object],[object Object],[object Object],1-

Case Study Questions ,[object Object],[object Object],[object Object],1-

Foundation Concepts ,[object Object],[object Object],[object Object],[object Object],[object Object],1-

What is an Information System? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1-

Information Technologies ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1-

What Should Business Professionals Know? 1-

Fundamental Roles of IS in Business 1-

Trends in Information Systems 1-

What is E-Business? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1-

How E-Business is Being Used 1-

E-Business Use ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1-

Types of Information Systems ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1-

Purposes of Information Systems 1-

Operations Support Systems ,[object Object],[object Object],[object Object],[object Object],[object Object],1-

Types of Operations Support Systems ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1-

Two Ways to Process Transactions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1-

Management Support Systems ,[object Object],[object Object],[object Object],[object Object],[object Object],1-

Types of Management Support Systems ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1-

Other Information Systems ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1-

IT Challenges and Opportunities 1-

Measuring IT Success ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1-

Challenges and Ethics of IT ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1-

Ethical Responsibilities ,[object Object],[object Object],[object Object],1-

IT Careers ,[object Object],[object Object],[object Object],[object Object],[object Object],1-

IT Careers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1-

The IS Function ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1-

System Concepts: A Foundation ,[object Object],[object Object],[object Object],[object Object],[object Object],1-

Real World Case: JetBlue and the Veterans Administration ,[object Object],[object Object],[object Object],[object Object],1-

What is a System? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1-

Basic Functions of a System ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1-

Cybernetic System ,[object Object],[object Object],[object Object],[object Object],1-

Other System Characteristics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1-

Information System Resources ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1-

Information System Resources ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1-

Data Versus Information ,[object Object],[object Object],[object Object],[object Object],[object Object],1-

IS Activities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1-

Recognizing Information Systems ,[object Object],[object Object],[object Object],[object Object],1-

Case 3: Heidelberg, Honeywell, and Eaton ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1-

Case 4: Lufthansa ,[object Object],[object Object],[object Object],[object Object],1-

Case Questions ,[object Object],[object Object],[object Object],1-

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Editor's Notes