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1. Company overview
ITservices24 GmbH
service is our business

2. The Corporation Family
mdm GmbH ITservices24 GmbH ITsolutions24 GmbH
• active & passive cabling • Server, Clients & Storage • Design and
• USV • configuration & Operation Implementation of
• climatisation • Desktop LifeCycle complex and high
Management availiable IT-Solutions
• Data center-relocation • Virtualisation (Server,
Client, SAN, Storage)
• Client Roll-Outs
• Datenbases (Oracle)
• Managed Services
• Sharepoint, AD,
Exchange
• Unified Communications
• IT-Strategy Consulting
• Process Consulting
ITservices24 GmbH
service is our business

3. Who we are?
founded 2001
Headquarters Alzenau - Unterfranken
Logistics Operator for big IT Projects
More as 80 employees on Internal- and field staff
Vendor independent Systemintegrator
Vendor independent Supply Partner
HP Preferred Gold Partner (Enterprise Storage, Computing
Systems, Personal Computing, ServiceONE Expert)
Partner of IBM, Lexmark, Toshiba and Fujitsu Siemens
ITservices24 GmbH
service is our business

4. Organization
Sales-Team
ITservices24
GmbH
Onsite- System house Projekt-
Serviceteam Management
Logisticcentrum
Alzenau
Managed
Services
ITservices24 GmbH
service is our business

5. Service is our business
as as reliable
Systemintegrator Projektpartner
on Managed
on Onsiteservice
Services
Business
Projects
ITservices24 GmbH
service is our business

6. Systemintegrator
• Fosterage of your shopping baskets
• Delivery of Hard- and Software suitable to your shopping basket
• Warehousing of your Standard components to optimise and reduce Delivery times,
ennoblement of Systems, according your Delivery requierements
• Adoption of client-specific Special functions
• Automated processing of provisioning
• Implementation and realization of Quality assurance procedures
• Process-Standardization / customizing
ITservices24 GmbH
service is our business

7. Reliable Projectpartner
Implementation Design of your
Roll Out Implementation
of Software System
Projects of new Systems
applications landscape
Certified staff Expert
Support of
as baseline for knowledge on Best Practice
individual
your succesful multiple IT Approach
Applications
Project Projects
ITservices24 GmbH
service is our business

8. Onsiteservices
• Expert-Leasing and • User Help Desk • Systemadministration • Systemadministration
Consulting • First Level Support • Server and Storage • Unix Server
• Second Level
Support
• Systemadministration • Support of Networks • General Application
• Citrix and development and -
• Microsoft Telecommunication Support
• VMware
ITservices24 GmbH
service is our business

9. Managed Services
Asset Management
Desktop Services System Management
(Hardware / Software)
Implementation of Optimized
Procesautomation based
Standardized Operation Servicemanagement
on ITIL
Environments Processes
Hard- and Support on Optimizitaion
Cost reduction and
Softwareservices assures of your IT
Standardisation in one
the permanent availibility Serviceorganization and -
Step
of IT workplaces processes
Consulting and
Virtualization-,
Implementation of
Migrations- and
neccersary and eligible
consolidation Solutions
Security Solutions
ITservices24 GmbH
service is our business

10. IT-cost reduction is main
focus of our activities
5 Measurements to decrease your IT-Costs:
Cost transparency
Automation
Standardization
Centralization
Simplyfication
ITservices24 GmbH
service is our business

11. Differentiation strategy
Independent reselling partner of various leading brands
Huge IT-expiriencs at banking, financial Services, Industry Chemistry,
Pharmaceutical and trading sectors
Proofed competency on Management of complex IT-Serviceprocesses
Resolution of complex customer issues at classical IT operations
Environment
Motivated and highly qualified employees and Teams, justified on long
term customer satsfaction
Short and fast decission structurs due flat hirachys
Rapid procurement paths trough direct Distribution access
ITservices24 GmbH
service is our business

12. Some of our References
ITservices24 GmbH
service is our business

13. Any further questions?
ITservices24 GmbH
service is our business

14. Contact: ITservices24 GmbH
Headquarter:
Max-Planck-Str.2a
D-63755 Alzenau
Tel +49-6023-9471-0
Fax +49-6023-9471-25
New Location of Headquarter Q3/2013:
Frankenstr. 1b
D-63791 Karlstein
Tel +49-6188-
Fax +49-6188-
E-Mail info@itservices24.de
http://www.itservices24.de
ITservices24 GmbH
service is our business