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What We Do
                                            STAGES OF INNOVATION helps companies manage
                                                                                                   STInnovation
                                                                                                   Stimulating Innovative Thinking
                                            the product lifecycle. Our suite of services ensures
                                            your product portfolio stays abreast of the market,
                                            ahead of competitors and instep with customers.
                                            Our expertise is in providing the right mix of
                                            innovation, process, intelligence and research to      FUTURE CAST
                                                                                                    Representing the future, today
                                            make better product decisions today and in the
                                            future.
                                            We integrate deep specialized expertise in market
                                            research, competitive intelligence, customer-           ActionIntell
                                            centric product development, and innovation to          Market Intelligence Services

                                            help you achieve differentiation, relevance, and
LEADING… MENTORING…                         breakthrough strategies for your product.
       DOING…
                                            Our history of enabling sustainable growth for our
                                            clients is based on over 25 years of experience
We support our clients at every stage of    working with startups to some of the largest and
            their growth                    best-known companies. We help our clients:

 We are leaders helping our clients            Accelerate revenue and profit
                                                Increase customer retention                                 Stages of Innovation
  implement the necessary processes.            Grow market share
 We are mentors, working with our              Uncover new products and identify new
                                                                                                                   THE
                                                                                                                 FREEDOM
  clients and their staffs to develop the        markets                                                         TO GROW
  strategies and plans for sustainable          Manage a profitable growth portfolio
  growth.                                       Monitor the competition                                 Marshaling your resources to grow
 We are doers, making sure the work
  gets done right and on time.              SOI’s approach is to collaborate with your people
                                            ensuring growth is imbedded into the culture and in
                                            everything, they do. We help companies find where
                                            to make their money, make more of it faster, and
                                            sustain its growth longer.                                                Infrastructure




                                                                                                        OP             T KS
        866-614-9761 main
   info@stagesofinnovation.com
   www.stagesofinnovation.com                             STAGES OF INNOVATION LLC
                                                          …it starts with an idea

          Stages of Innovation through our diverse professional team and strategic partnerships provides an end-to-
                                         end solution for all your new product needs.
STInnovation
                                                                            Stimulating Innovative Thinking
                                                                   STInnovation is a structured way of using innovation to
                                                                                        solve problems

                                                                   We believe that in today’s complex environment there
                                                                   are multiple inputs and variables and past results
                                                                   affecting your business. Dealing with them individually
                                                                   only partially alleviates the problem.

                                                                   We are concerned with how these things interact.
“Success is more likely to result from the systematic pursuit of   Contrary to common beliefs that we need to isolate and
          opportunities than from a flash of genius…”              dive deeper, we expand the view to take into account
                        Peter F. Drucker                           larger numbers of interactions as an issue to be studied.
            The Discipline of Innovation, HBR 1985
                                                                   The answer is STInnovation; a new framework for
                                                                   innovative thinking.

                                                                                   Complex Problems
                                                                                   Recurring Problems
                                                                                   Problems     with   many      external                    or
                                                                                    environmental variables
                                                                                   Problems that are non-obvious

                                                                                    Customer Facing             Internal Stakeholders & Ops



                                                                                             360° - Every Opinion Counts


                                                                    Competitors                       STInnovation                       Vendors




                                                                                      Customers                         Consumers
A modern business has                       FUTURE CAST
                                             Representing the future, today
many roads that it can take
to achieve sustainable
growth. The more paths              The future depends on what you do today
that are chosen the more                               Mahatma Gandhi
resources are spread thin;
the more chance of failure.
                                                   • Level setting (The State of the
In 4 sessions, Stages of       Pre-Session           Business)
Innovation’s Future Cast
methodology enables                                • Developing Big Messages and
                                Session 1            the Strategy Narrative
senior leaders to envision a
future worth driving
forward that stays abreast      Session 2          • Telling your Story
of external trends, ahead
of competitors, and
anticipates customer            Session 3          • Designing the Road Map
needs.
                                Session 4          • Developing the Action Plan
ActionIntell
                                                                      Market Intelligence Services


                                                     Competitive      Market          Customer        Growth          Scenario
                                                     Intelligence     Advisory       Intelligence     Planning        Planning



                                                     ActionIntell provides strategic insights on any company, any customer,
                                                     and any industry in a structured timely manner. The list of our services
                                                     include:

                                                     Competitive Intelligence & Monitoring
ActionIntell is the intelligence & market research    Achieving a strategic advantage by gaining foreknowledge of your
practice of Stages of Innovation LLC. Since 1996,       competitor’s plans is the key to successful strategy development. Our
our clients have relied on us to help them              primary intelligence and monitoring services transforms raw data into
understand the changing landscape of the markets        actionable strategies.
they operate in. We analyze the market factors        Market Research & Advisory
that influence the way the market develops. Our       We provide market analysis to assist with operational and strategic
comprehensive set of services can provide new           decision making. We provide pre- and post- commercial due diligence
insights into your current industry or help you         research.
identify opportunities in new markets.                Customer Intelligence
                                                      Having the right intelligence at the right time helps managers be more
Our commercial due diligence practice helps you         responsive to identify opportunities, develop winning market entry
get the valuation right and validate the target’s       strategies or grow an account through Win / Loss analysis.
business model.                                      Growth Planning & Strategy
                                                      Our proprietary processes reduce uncertainty, accelerate the decision
Our leadership team and research partners set us        making process and give your organization the freedom to grow.
apart and make us who we are. We bring a wealth       Scenario Planning & War Gaming
of industry specific and functional knowledge to      At its best data is two dimensional. War games and scenario planning
every assignment to provide actionable results.          brings the data to life to help you play through and anticipate
                                                         competitor moves and industry changes.
SOI’s tools provide a thorough review
    of the product at every stage.



Market Feasibility - We identify a need
or a problem in the marketplace that we
believe you can provide a solution for.
We navigate complex market structures
in a way that you can deliver a strong
value proposition.

Business Feasibility - Our financial
analysis helps determines where you will
make money, how you are going to make
money, and what it will take to build and
launch any product.       We thoroughly        We help our clients develop and execute growth strategies that are driven by
identify the risks associated with the                        a superior understanding of profitable demand
product and provide contingencies.

Technology Feasibility - The SOI PD                              Our approach is to understand the marketplace and the unmet needs first. Once
process builds on the principles of speed                        assessed, we can create the proper business model. At this stage, our model
and quality to determine the WHAT, the         Define            takes into account the needed product requirements, target markets, and
HOW, and the HOW MUCH. We write the                              necessary positioning in order to fulfill against the unmet need and maximize a
                                                                 products’ value proposition.
product specs for your development
group to build.
                                                                To properly address the opportunity, the right blueprint needs to be created. Here
                                                                we put our vast experience to work. This begins with establishing the products
Messaging     /  Positioning   -   Once
positioning is established, the solution
                                               Design           attributes. This stage includes concept development (for new products) or the
                                                                integration of attributes and features that deliver best positioning with
needs to be communicated with                                   leverageable market benefits.
maximum impact. In this stage, SOI will
lead the creation of all collateral /
support material, sales training and                            Once positioning is established, the solution needs to be communicated with
channel development elements.                Communicate        maximum impact. In this stage, SOI will lead the creation of all collateral / support
                                                                material, sales training and channel development elements.
Go-to-Market - Whether you roll out in a
limited trial or full scale we provide the                      At SOI, we make it happen. When launching a new or repositioned product, be it
blueprint for success.       The SOI NPD                        in a pilot / beta stage, we provide the blueprint for success. Our expertise extends
process reduces uncertainty by ensuring                         through manufacturing integration through all levels of operations (order to cash,
that the proper resources can be               Launch           customer acquisition, sell through). This is where the “rubber hits the road”. We’ve
dedicated.                                                      been there and know what it takes. SOI helps navigate these roads successfully
                                                                to meet the unmet market needs and drive profitable growth.
Stages of Innovation

                                                                                         THE
                                                                                       FREEDOM
                                                                                       TO GROW


                                                                             Marshaling your resources to grow



                                                                 •Uncertain about the structure of your industry, latest trends
        Marshaling your                      Market Strategy      that impact your growth or which markets to pursue?

      resources to grow                        Competitive       •Uncertain about the moves your competitors are making?
                                               Distinction
Businesses thrive in uncertainty and
need to be able to make the right
                                            Sales Optimization   •Uncertain about where your next sale is going to come from?
decisions quickly. A decision is right if
it yields a success rate far greater than
                                                                 •Uncertain how to create efficiencies with key sales,
chance. To keep pace with the velocity      Process Alignment     marketing, and strategy processes?
of change and to increase the
probability of success, Stages of           Product Portfolio    •Uncertain about which products will win and which ones to
Innovation has developed a process to         Management          sunset or stop?

reduce uncertainty, accelerate decision
                                                                 •Uncertain how to pull it all togetyher and drive innovation to
making and give your organization the       Growth Planning       find solutions for growth?
freedom to grow.
LOCAL MARKET INSIGHTS
Increase your customer
base and profits by
                              Investment in your
leveraging local
                             local market insights
market customer
                                 discovery is an
insights
                              investment in your
• Local Market Insights
                               revenue increase!
  – Target Market Analysis
  – Competitive Analysis
• Product Insights
  – Product Positioning      • Market Insights to identify growth areas

• Customer Insights          • Measurement system of product/service offerings
                             • Positioning of product offerings that deliver against market needs
  – Customer Profiling
                             • Establishment/reinforcement of [local market] leadership position via increased
  – Prospect Development
                                share of market
                             • Increased customer share of “wallet”
                             • Improved overall customer satisfaction (demonstrated by repurchase intention,
                                up-sell and referrals)
                             • Improved marketing and sales programs that stimulate customer purchase
Infrastructure




OPTKS, pronounced optics, provides
the core ingredients to change the
behavior and allow your company to
focus on successfully bringing new
                                                  OP           T KS
                                                    The Right Behavior For Success
products and services to market.

SOI works with your team to
establish the three key ingredients
required for success:


                                       Oversight    • New product development projects require the discipline
                                                      and the oversight to move a project through the process.


MANAGEMENT – A structure must be                    • Companies need to establish and follow a methodical
established to provide the basis for
Oversight and the right set of
                                       Processes      approach in order to bring a new products to market faster
                                                      and at less cost.
Processes to be followed.
                                                    • The methods used need to be easily understood and
INFRASTRUCTURE – A strong
foundation needs to be built that
                                       Techniques     repeatable. Expectations and key deliverables need to be
                                                      well defined and must add value to the overall project.
supports the ideals and culture of
the company.

PEOPLE – You need more than smart      Knowledge    • Making sure you have the right people working on the
                                                      project ensures success.
people. They must have the
experiences and wisdom to know
how to apply it.
                                         Skills     • When it is all said and done the people need to have the
                                                      skills to execute. Poor execution is the biggest idea killer.
Our industry expertise spans across many diverse verticals
ActionIntell
                                                                                                               SOI is a customer-centric market research
                                                                                                               based, innovation and new products
                                                                                                               management consulting firm.

                                                                                                               We believe that:
  Market Intelligence Services                                                                                  Customers will tell you what they
                                                                                                                 need, how to satisfy those needs and
                                                                                                                 if they are willing to pay to satisfy
                                                                                                                 them.
                                                                                                                No matter how large you may think
                                                                                                                 the market is it is rarely all available
                                                                                                                 and accessible due to many other
                                                                                                                 factors that may not be in your
                                                                                                                 control.



     THE SOI DIFFERENCE
                                                                                                                The key to a successful launch is how
                                                                                                                 you segment the market.
                                                                                                                Not every product feature needs to be
                                                                                                                 developed and launched in the first

     DIFFERNCEDIFFERENCE.                                                                                        release.   Road maps need to be
                                                                                                                 developed and maintained.
                                                                                                                Costs may be prohibitive in the early
        STAGES OF INNOVATION HAS A PROVEN RECORD OF                                                              stages but uncertainty can be reduced
                                                                                                                 with proper segmentation, a defined
        HELPING BUSINESSES LAUNCH NEW PRODUCTS                                                                   go to market strategy, and a
                                                                                                                 developed channel strategy.
“SOI was a valuable resource who helped the               “We have asked SOI to conduct a number of
Catalyst360 leadership team identify new business         investigations and analyses. While all have been
                                                                                                                Getting the channel right can be more
development opportunities. Their innovation process       in the field of education, they have been diverse      important than getting the feature set
and creative thinking helped drive our initiatives        in both the topics and methods. SOI have               perfect.
forward. I recommend SOI for this type of work.”          developed creative, real-world solutions to tricky    Customers find you in many different
Robert Wentling, VP, Strategic Business                   business intelligence problems. They are frank
                                                                                                                 ways and a multi-channel message and
Development at The Hartford                               about what can and can't be accomplished, and
                                                          will push us when they think our thinking is too
                                                                                                                 strategy needs to be developed.
“SOI did a significant amount of market research for us   limited. Good business practices, willing to
and helped develop the foundation for our strategic       provide good value for a fair price and adapt to
plan. SOI has extensive marketing experience, expertise   changing priorities.”
and insight. They are extremely hard working and very     Sam Kingsley, Executive Director, Customer           SOI helps and supports companies who do
dedicated to their clients. I highly recommend SOI for    and Market Intelligence at The College Board         not have the skills or resources available
anyone looking for detailed market analysis and support                                                        in-house to bring new products to market.
in strategic plan development”
Steven Graves, VP, Sales & Marketing at Acumentrics

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Stages of Innovation - Helping companies grow

  • 1. What We Do STAGES OF INNOVATION helps companies manage STInnovation Stimulating Innovative Thinking the product lifecycle. Our suite of services ensures your product portfolio stays abreast of the market, ahead of competitors and instep with customers. Our expertise is in providing the right mix of innovation, process, intelligence and research to FUTURE CAST Representing the future, today make better product decisions today and in the future. We integrate deep specialized expertise in market research, competitive intelligence, customer- ActionIntell centric product development, and innovation to Market Intelligence Services help you achieve differentiation, relevance, and LEADING… MENTORING… breakthrough strategies for your product. DOING… Our history of enabling sustainable growth for our clients is based on over 25 years of experience We support our clients at every stage of working with startups to some of the largest and their growth best-known companies. We help our clients:  We are leaders helping our clients  Accelerate revenue and profit  Increase customer retention Stages of Innovation implement the necessary processes.  Grow market share  We are mentors, working with our  Uncover new products and identify new THE FREEDOM clients and their staffs to develop the markets TO GROW strategies and plans for sustainable  Manage a profitable growth portfolio growth.  Monitor the competition Marshaling your resources to grow  We are doers, making sure the work gets done right and on time. SOI’s approach is to collaborate with your people ensuring growth is imbedded into the culture and in everything, they do. We help companies find where to make their money, make more of it faster, and sustain its growth longer. Infrastructure OP T KS 866-614-9761 main info@stagesofinnovation.com www.stagesofinnovation.com STAGES OF INNOVATION LLC …it starts with an idea Stages of Innovation through our diverse professional team and strategic partnerships provides an end-to- end solution for all your new product needs.
  • 2. STInnovation Stimulating Innovative Thinking STInnovation is a structured way of using innovation to solve problems We believe that in today’s complex environment there are multiple inputs and variables and past results affecting your business. Dealing with them individually only partially alleviates the problem. We are concerned with how these things interact. “Success is more likely to result from the systematic pursuit of Contrary to common beliefs that we need to isolate and opportunities than from a flash of genius…” dive deeper, we expand the view to take into account Peter F. Drucker larger numbers of interactions as an issue to be studied. The Discipline of Innovation, HBR 1985 The answer is STInnovation; a new framework for innovative thinking.  Complex Problems  Recurring Problems  Problems with many external or environmental variables  Problems that are non-obvious Customer Facing Internal Stakeholders & Ops 360° - Every Opinion Counts Competitors STInnovation Vendors Customers Consumers
  • 3. A modern business has FUTURE CAST Representing the future, today many roads that it can take to achieve sustainable growth. The more paths The future depends on what you do today that are chosen the more Mahatma Gandhi resources are spread thin; the more chance of failure. • Level setting (The State of the In 4 sessions, Stages of Pre-Session Business) Innovation’s Future Cast methodology enables • Developing Big Messages and Session 1 the Strategy Narrative senior leaders to envision a future worth driving forward that stays abreast Session 2 • Telling your Story of external trends, ahead of competitors, and anticipates customer Session 3 • Designing the Road Map needs. Session 4 • Developing the Action Plan
  • 4. ActionIntell Market Intelligence Services Competitive Market Customer Growth Scenario Intelligence Advisory Intelligence Planning Planning ActionIntell provides strategic insights on any company, any customer, and any industry in a structured timely manner. The list of our services include: Competitive Intelligence & Monitoring ActionIntell is the intelligence & market research  Achieving a strategic advantage by gaining foreknowledge of your practice of Stages of Innovation LLC. Since 1996, competitor’s plans is the key to successful strategy development. Our our clients have relied on us to help them primary intelligence and monitoring services transforms raw data into understand the changing landscape of the markets actionable strategies. they operate in. We analyze the market factors Market Research & Advisory that influence the way the market develops. Our  We provide market analysis to assist with operational and strategic comprehensive set of services can provide new decision making. We provide pre- and post- commercial due diligence insights into your current industry or help you research. identify opportunities in new markets. Customer Intelligence  Having the right intelligence at the right time helps managers be more Our commercial due diligence practice helps you responsive to identify opportunities, develop winning market entry get the valuation right and validate the target’s strategies or grow an account through Win / Loss analysis. business model. Growth Planning & Strategy  Our proprietary processes reduce uncertainty, accelerate the decision Our leadership team and research partners set us making process and give your organization the freedom to grow. apart and make us who we are. We bring a wealth Scenario Planning & War Gaming of industry specific and functional knowledge to  At its best data is two dimensional. War games and scenario planning every assignment to provide actionable results. brings the data to life to help you play through and anticipate competitor moves and industry changes.
  • 5. SOI’s tools provide a thorough review of the product at every stage. Market Feasibility - We identify a need or a problem in the marketplace that we believe you can provide a solution for. We navigate complex market structures in a way that you can deliver a strong value proposition. Business Feasibility - Our financial analysis helps determines where you will make money, how you are going to make money, and what it will take to build and launch any product. We thoroughly We help our clients develop and execute growth strategies that are driven by identify the risks associated with the a superior understanding of profitable demand product and provide contingencies. Technology Feasibility - The SOI PD Our approach is to understand the marketplace and the unmet needs first. Once process builds on the principles of speed assessed, we can create the proper business model. At this stage, our model and quality to determine the WHAT, the Define takes into account the needed product requirements, target markets, and HOW, and the HOW MUCH. We write the necessary positioning in order to fulfill against the unmet need and maximize a products’ value proposition. product specs for your development group to build. To properly address the opportunity, the right blueprint needs to be created. Here we put our vast experience to work. This begins with establishing the products Messaging / Positioning - Once positioning is established, the solution Design attributes. This stage includes concept development (for new products) or the integration of attributes and features that deliver best positioning with needs to be communicated with leverageable market benefits. maximum impact. In this stage, SOI will lead the creation of all collateral / support material, sales training and Once positioning is established, the solution needs to be communicated with channel development elements. Communicate maximum impact. In this stage, SOI will lead the creation of all collateral / support material, sales training and channel development elements. Go-to-Market - Whether you roll out in a limited trial or full scale we provide the At SOI, we make it happen. When launching a new or repositioned product, be it blueprint for success. The SOI NPD in a pilot / beta stage, we provide the blueprint for success. Our expertise extends process reduces uncertainty by ensuring through manufacturing integration through all levels of operations (order to cash, that the proper resources can be Launch customer acquisition, sell through). This is where the “rubber hits the road”. We’ve dedicated. been there and know what it takes. SOI helps navigate these roads successfully to meet the unmet market needs and drive profitable growth.
  • 6. Stages of Innovation THE FREEDOM TO GROW Marshaling your resources to grow •Uncertain about the structure of your industry, latest trends Marshaling your Market Strategy that impact your growth or which markets to pursue? resources to grow Competitive •Uncertain about the moves your competitors are making? Distinction Businesses thrive in uncertainty and need to be able to make the right Sales Optimization •Uncertain about where your next sale is going to come from? decisions quickly. A decision is right if it yields a success rate far greater than •Uncertain how to create efficiencies with key sales, chance. To keep pace with the velocity Process Alignment marketing, and strategy processes? of change and to increase the probability of success, Stages of Product Portfolio •Uncertain about which products will win and which ones to Innovation has developed a process to Management sunset or stop? reduce uncertainty, accelerate decision •Uncertain how to pull it all togetyher and drive innovation to making and give your organization the Growth Planning find solutions for growth? freedom to grow.
  • 7. LOCAL MARKET INSIGHTS Increase your customer base and profits by Investment in your leveraging local local market insights market customer discovery is an insights investment in your • Local Market Insights revenue increase! – Target Market Analysis – Competitive Analysis • Product Insights – Product Positioning • Market Insights to identify growth areas • Customer Insights • Measurement system of product/service offerings • Positioning of product offerings that deliver against market needs – Customer Profiling • Establishment/reinforcement of [local market] leadership position via increased – Prospect Development share of market • Increased customer share of “wallet” • Improved overall customer satisfaction (demonstrated by repurchase intention, up-sell and referrals) • Improved marketing and sales programs that stimulate customer purchase
  • 8. Infrastructure OPTKS, pronounced optics, provides the core ingredients to change the behavior and allow your company to focus on successfully bringing new OP T KS The Right Behavior For Success products and services to market. SOI works with your team to establish the three key ingredients required for success: Oversight • New product development projects require the discipline and the oversight to move a project through the process. MANAGEMENT – A structure must be • Companies need to establish and follow a methodical established to provide the basis for Oversight and the right set of Processes approach in order to bring a new products to market faster and at less cost. Processes to be followed. • The methods used need to be easily understood and INFRASTRUCTURE – A strong foundation needs to be built that Techniques repeatable. Expectations and key deliverables need to be well defined and must add value to the overall project. supports the ideals and culture of the company. PEOPLE – You need more than smart Knowledge • Making sure you have the right people working on the project ensures success. people. They must have the experiences and wisdom to know how to apply it. Skills • When it is all said and done the people need to have the skills to execute. Poor execution is the biggest idea killer.
  • 9. Our industry expertise spans across many diverse verticals
  • 10. ActionIntell SOI is a customer-centric market research based, innovation and new products management consulting firm. We believe that: Market Intelligence Services  Customers will tell you what they need, how to satisfy those needs and if they are willing to pay to satisfy them.  No matter how large you may think the market is it is rarely all available and accessible due to many other factors that may not be in your control. THE SOI DIFFERENCE  The key to a successful launch is how you segment the market.  Not every product feature needs to be developed and launched in the first DIFFERNCEDIFFERENCE. release. Road maps need to be developed and maintained.  Costs may be prohibitive in the early STAGES OF INNOVATION HAS A PROVEN RECORD OF stages but uncertainty can be reduced with proper segmentation, a defined HELPING BUSINESSES LAUNCH NEW PRODUCTS go to market strategy, and a developed channel strategy. “SOI was a valuable resource who helped the “We have asked SOI to conduct a number of Catalyst360 leadership team identify new business investigations and analyses. While all have been  Getting the channel right can be more development opportunities. Their innovation process in the field of education, they have been diverse important than getting the feature set and creative thinking helped drive our initiatives in both the topics and methods. SOI have perfect. forward. I recommend SOI for this type of work.” developed creative, real-world solutions to tricky  Customers find you in many different Robert Wentling, VP, Strategic Business business intelligence problems. They are frank ways and a multi-channel message and Development at The Hartford about what can and can't be accomplished, and will push us when they think our thinking is too strategy needs to be developed. “SOI did a significant amount of market research for us limited. Good business practices, willing to and helped develop the foundation for our strategic provide good value for a fair price and adapt to plan. SOI has extensive marketing experience, expertise changing priorities.” and insight. They are extremely hard working and very Sam Kingsley, Executive Director, Customer SOI helps and supports companies who do dedicated to their clients. I highly recommend SOI for and Market Intelligence at The College Board not have the skills or resources available anyone looking for detailed market analysis and support in-house to bring new products to market. in strategic plan development” Steven Graves, VP, Sales & Marketing at Acumentrics