SlideShare a Scribd company logo

Four steps to delivering exceptional

•Download as PPT, PDF•
•
Robert White
Robert White

customer service

Education
1 of 12
Four Steps to Delivering Exceptional Customer Service ,[object Object],[object Object],[object Object],[object Object]
Value your Customers ,[object Object],[object Object],[object Object]
The Five Keys to Great Customers Service “RATER” ,[object Object],[object Object],[object Object],[object Object],[object Object]
What is RATER? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The 10 Deadly Sins of Customer Service ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Promises Set Expectations Avoid Breaking Promises ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
When You Have to Say No-The Best Way to Deliver Bad News Without Upsetting the Customer ,[object Object],[object Object],[object Object],[object Object],[object Object]
How to insure Customers Come Back? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Nine Times You Should Thank Your Customers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Face-to-Face Service Personality ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Face-to-Face Service Personality ,[object Object],[object Object],[object Object]
THE MOST IMPORTANT THING! ,[object Object],[object Object],[object Object],[object Object]

Recommended

Customer Service Skills
Customer Service SkillsCustomer Service Skills
Customer Service SkillsTourism Northern Ontario
 
Customer centricite
Customer centriciteCustomer centricite
Customer centricitenet ambit
 
15 tips
15 tips15 tips
15 tipsVirginia Tran, M.S.
 
Customer Service
Customer Service Customer Service
Customer Service Sandi Hanna
 
Customer service
Customer serviceCustomer service
Customer serviceIGilmore
 
Customer service
Customer serviceCustomer service
Customer serviceFaizan Khan
 
Customer Relationship
Customer RelationshipCustomer Relationship
Customer Relationshiprose4samad
 
C1 Customer service
C1 Customer serviceC1 Customer service
C1 Customer serviceAskMe Murni AJ
 

Recommended

Customer Service Skills
Customer Service SkillsCustomer Service Skills
Customer Service SkillsTourism Northern Ontario
 
Customer centricite
Customer centriciteCustomer centricite
Customer centricitenet ambit
 
15 tips
15 tips15 tips
15 tipsVirginia Tran, M.S.
 
Customer Service
Customer Service Customer Service
Customer Service Sandi Hanna
 
Customer service
Customer serviceCustomer service
Customer serviceIGilmore
 
Customer service
Customer serviceCustomer service
Customer serviceFaizan Khan
 
Customer Relationship
Customer RelationshipCustomer Relationship
Customer Relationshiprose4samad
 
C1 Customer service
C1 Customer serviceC1 Customer service
C1 Customer serviceAskMe Murni AJ
 
Chapter 1 customer service
Chapter 1 customer serviceChapter 1 customer service
Chapter 1 customer serviceNurul Nuha Harun
 
Personal development
Personal developmentPersonal development
Personal developmentNotty Butt
 
Customer Service using 5 Ethical Approaches
Customer Service using 5 Ethical ApproachesCustomer Service using 5 Ethical Approaches
Customer Service using 5 Ethical ApproachesVirginia Tran, M.S.
 
Ppt on customer service module 2
Ppt on customer service module 2Ppt on customer service module 2
Ppt on customer service module 2shailey15
 
Excellence in service
Excellence in serviceExcellence in service
Excellence in serviceDiana Rangaves, PharmD, CEO
 
CUSTOMER SERVICE TRAINING
CUSTOMER SERVICE TRAINING CUSTOMER SERVICE TRAINING
CUSTOMER SERVICE TRAINING Charles Mwakio
 
Developing excellent customer service
Developing excellent customer serviceDeveloping excellent customer service
Developing excellent customer serviceSheryll Ico
 
Importance of customer
Importance of customerImportance of customer
Importance of customerKate Sevilla
 
Good customer service made simple
Good customer service made simpleGood customer service made simple
Good customer service made simpleMelissa Deleen
 
What is customer service
What is customer serviceWhat is customer service
What is customer serviceOlhen Rence Duque
 
Taking Care of Your Campus Customers - An Inclusive Approach to Customer Service
Taking Care of Your Campus Customers - An Inclusive Approach to Customer ServiceTaking Care of Your Campus Customers - An Inclusive Approach to Customer Service
Taking Care of Your Campus Customers - An Inclusive Approach to Customer Servicemichellebaker
 
Customer Service
Customer ServiceCustomer Service
Customer Serviceprincessminu
 
About Good Customer Service
About Good Customer ServiceAbout Good Customer Service
About Good Customer ServiceNicholas Mustelin
 
Customer Service
Customer ServiceCustomer Service
Customer ServiceJennifer Coker
 
Exceptional customer service training
Exceptional customer service trainingExceptional customer service training
Exceptional customer service trainingMichael Adeleye
 
CRM PPT Frankfinn
CRM PPT FrankfinnCRM PPT Frankfinn
CRM PPT FrankfinnHarsh Soni
 
Customer service
Customer serviceCustomer service
Customer serviceSkillMaker
 
Customer service trarining
Customer service trarining Customer service trarining
Customer service trarining Md. Majharul Islam
 
Customer Care Excellence
Customer Care ExcellenceCustomer Care Excellence
Customer Care ExcellenceMaxwell Ranasinghe
 
Effective customer service training
Effective customer service training Effective customer service training
Effective customer service training Maged Elsakka
 
Create a wonderful healthcare telephone experience!
Create a wonderful healthcare telephone experience! Create a wonderful healthcare telephone experience!
Create a wonderful healthcare telephone experience! Mark Ackley
 
Innovatively disrputing the patient experience
Innovatively disrputing the patient experienceInnovatively disrputing the patient experience
Innovatively disrputing the patient experienceIBM Global Healthcare Consumerism Leader
 

More Related Content

What's hot

Chapter 1 customer service
Chapter 1 customer serviceChapter 1 customer service
Chapter 1 customer serviceNurul Nuha Harun
 
Personal development
Personal developmentPersonal development
Personal developmentNotty Butt
 
Customer Service using 5 Ethical Approaches
Customer Service using 5 Ethical ApproachesCustomer Service using 5 Ethical Approaches
Customer Service using 5 Ethical ApproachesVirginia Tran, M.S.
 
Ppt on customer service module 2
Ppt on customer service module 2Ppt on customer service module 2
Ppt on customer service module 2shailey15
 
CUSTOMER SERVICE TRAINING
CUSTOMER SERVICE TRAINING CUSTOMER SERVICE TRAINING
CUSTOMER SERVICE TRAINING Charles Mwakio
 
Developing excellent customer service
Developing excellent customer serviceDeveloping excellent customer service
Developing excellent customer serviceSheryll Ico
 
Importance of customer
Importance of customerImportance of customer
Importance of customerKate Sevilla
 
Good customer service made simple
Good customer service made simpleGood customer service made simple
Good customer service made simpleMelissa Deleen
 
Taking Care of Your Campus Customers - An Inclusive Approach to Customer Service
Taking Care of Your Campus Customers - An Inclusive Approach to Customer ServiceTaking Care of Your Campus Customers - An Inclusive Approach to Customer Service
Taking Care of Your Campus Customers - An Inclusive Approach to Customer Servicemichellebaker
 
Exceptional customer service training
Exceptional customer service trainingExceptional customer service training
Exceptional customer service trainingMichael Adeleye
 
CRM PPT Frankfinn
CRM PPT FrankfinnCRM PPT Frankfinn
CRM PPT FrankfinnHarsh Soni
 
Customer service
Customer serviceCustomer service
Customer serviceSkillMaker
 
Effective customer service training
Effective customer service training Effective customer service training
Effective customer service training Maged Elsakka
 

What's hot (20)

Chapter 1 customer service
Chapter 1 customer serviceChapter 1 customer service
Chapter 1 customer service
 
Personal development
Personal developmentPersonal development
Personal development
 
Customer Service using 5 Ethical Approaches
Customer Service using 5 Ethical ApproachesCustomer Service using 5 Ethical Approaches
Customer Service using 5 Ethical Approaches
 
Ppt on customer service module 2
Ppt on customer service module 2Ppt on customer service module 2
Ppt on customer service module 2
 
Excellence in service
Excellence in serviceExcellence in service
Excellence in service
 
CUSTOMER SERVICE TRAINING
CUSTOMER SERVICE TRAINING CUSTOMER SERVICE TRAINING
CUSTOMER SERVICE TRAINING
 
Developing excellent customer service
Developing excellent customer serviceDeveloping excellent customer service
Developing excellent customer service
 
Importance of customer
Importance of customerImportance of customer
Importance of customer
 
Good customer service made simple
Good customer service made simpleGood customer service made simple
Good customer service made simple
 
What is customer service
What is customer serviceWhat is customer service
What is customer service
 
Taking Care of Your Campus Customers - An Inclusive Approach to Customer Service
Taking Care of Your Campus Customers - An Inclusive Approach to Customer ServiceTaking Care of Your Campus Customers - An Inclusive Approach to Customer Service
Taking Care of Your Campus Customers - An Inclusive Approach to Customer Service
 
Customer Service
Customer ServiceCustomer Service
Customer Service
 
About Good Customer Service
About Good Customer ServiceAbout Good Customer Service
About Good Customer Service
 
Customer Service
Customer ServiceCustomer Service
Customer Service
 
Exceptional customer service training
Exceptional customer service trainingExceptional customer service training
Exceptional customer service training
 
CRM PPT Frankfinn
CRM PPT FrankfinnCRM PPT Frankfinn
CRM PPT Frankfinn
 
Customer service
Customer serviceCustomer service
Customer service
 
Customer service trarining
Customer service trarining Customer service trarining
Customer service trarining
 
Customer Care Excellence
Customer Care ExcellenceCustomer Care Excellence
Customer Care Excellence
 
Effective customer service training
Effective customer service training Effective customer service training
Effective customer service training
 

Viewers also liked

Create a wonderful healthcare telephone experience!
Create a wonderful healthcare telephone experience! Create a wonderful healthcare telephone experience!
Create a wonderful healthcare telephone experience! Mark Ackley
 
Telephone customer service training
Telephone customer service trainingTelephone customer service training
Telephone customer service trainingJanardan Mishra
 
Customer Success in the Healthcare Industry
Customer Success in the Healthcare IndustryCustomer Success in the Healthcare Industry
Customer Success in the Healthcare IndustryGainsight
 
Delivering exceptional telephone customer service
Delivering exceptional telephone customer serviceDelivering exceptional telephone customer service
Delivering exceptional telephone customer serviceWillie Johnson
 
Customer Service Struggle
Customer Service StruggleCustomer Service Struggle
Customer Service Struggleianrowley
 
Providing Exceptional Customer Service
Providing Exceptional Customer ServiceProviding Exceptional Customer Service
Providing Exceptional Customer ServicePeter Stinson
 
Telephone Doctor_Customer Service Training_Certificates
Telephone Doctor_Customer Service Training_CertificatesTelephone Doctor_Customer Service Training_Certificates
Telephone Doctor_Customer Service Training_CertificatesScarlett Cameron
 
Four tips for ensuring a great customer experience in the healthcare industry
Four tips for ensuring a great customer experience in the healthcare industryFour tips for ensuring a great customer experience in the healthcare industry
Four tips for ensuring a great customer experience in the healthcare industryBrandworkz
 
Telephone Etiquette
Telephone EtiquetteTelephone Etiquette
Telephone EtiquetteVansight
 
Email Etiquette Workshop
Email Etiquette WorkshopEmail Etiquette Workshop
Email Etiquette Workshopsusan_denny
 
Telephone techniques to give customers a positive experience
Telephone techniques to give customers a positive experienceTelephone techniques to give customers a positive experience
Telephone techniques to give customers a positive experienceSweet TLC Ltd
 
5 Keys to Better than Best Customer Service - Telephone Skills and Etiquette
5 Keys to Better than Best Customer Service - Telephone Skills and Etiquette5 Keys to Better than Best Customer Service - Telephone Skills and Etiquette
5 Keys to Better than Best Customer Service - Telephone Skills and EtiquetteAndre Hannemann Harris
 
Customer service healthcare
Customer service healthcareCustomer service healthcare
Customer service healthcarePhil Bartnney
 
Molina Healthcare Customer Presentation
Molina Healthcare Customer PresentationMolina Healthcare Customer Presentation
Molina Healthcare Customer PresentationSplunk
 
Telephone techniques
Telephone techniquesTelephone techniques
Telephone techniquesRoy_mathew
 

Viewers also liked (19)

Create a wonderful healthcare telephone experience!
Create a wonderful healthcare telephone experience! Create a wonderful healthcare telephone experience!
Create a wonderful healthcare telephone experience!
 
Innovatively disrputing the patient experience
Innovatively disrputing the patient experienceInnovatively disrputing the patient experience
Innovatively disrputing the patient experience
 
Telephone customer service training
Telephone customer service trainingTelephone customer service training
Telephone customer service training
 
Resume
ResumeResume
Resume
 
Customer Success in the Healthcare Industry
Customer Success in the Healthcare IndustryCustomer Success in the Healthcare Industry
Customer Success in the Healthcare Industry
 
Chapter 4 & 5
Chapter 4 & 5 Chapter 4 & 5
Chapter 4 & 5
 
Delivering exceptional telephone customer service
Delivering exceptional telephone customer serviceDelivering exceptional telephone customer service
Delivering exceptional telephone customer service
 
Customer Service Struggle
Customer Service StruggleCustomer Service Struggle
Customer Service Struggle
 
Providing Exceptional Customer Service
Providing Exceptional Customer ServiceProviding Exceptional Customer Service
Providing Exceptional Customer Service
 
Telephone Doctor_Customer Service Training_Certificates
Telephone Doctor_Customer Service Training_CertificatesTelephone Doctor_Customer Service Training_Certificates
Telephone Doctor_Customer Service Training_Certificates
 
Four tips for ensuring a great customer experience in the healthcare industry
Four tips for ensuring a great customer experience in the healthcare industryFour tips for ensuring a great customer experience in the healthcare industry
Four tips for ensuring a great customer experience in the healthcare industry
 
Telephone Etiquette
Telephone EtiquetteTelephone Etiquette
Telephone Etiquette
 
Email Etiquette Workshop
Email Etiquette WorkshopEmail Etiquette Workshop
Email Etiquette Workshop
 
Telephone techniques to give customers a positive experience
Telephone techniques to give customers a positive experienceTelephone techniques to give customers a positive experience
Telephone techniques to give customers a positive experience
 
5 Keys to Better than Best Customer Service - Telephone Skills and Etiquette
5 Keys to Better than Best Customer Service - Telephone Skills and Etiquette5 Keys to Better than Best Customer Service - Telephone Skills and Etiquette
5 Keys to Better than Best Customer Service - Telephone Skills and Etiquette
 
Customer service healthcare
Customer service healthcareCustomer service healthcare
Customer service healthcare
 
Important Telephone Etiquette Tips
Important Telephone Etiquette TipsImportant Telephone Etiquette Tips
Important Telephone Etiquette Tips
 
Molina Healthcare Customer Presentation
Molina Healthcare Customer PresentationMolina Healthcare Customer Presentation
Molina Healthcare Customer Presentation
 
Telephone techniques
Telephone techniquesTelephone techniques
Telephone techniques
 

Similar to Four steps to delivering exceptional

Customer Service
Customer ServiceCustomer Service
Customer ServiceRajiv Bajaj
 
Customer service for fire depts
Customer service for fire deptsCustomer service for fire depts
Customer service for fire deptsmemad2020
 
About good customer_service_170
About good customer_service_170About good customer_service_170
About good customer_service_170RajThilak
 
9 Coping With Challenging Customers
9 Coping With Challenging Customers9 Coping With Challenging Customers
9 Coping With Challenging Customerscavendish college
 
Customerservice new 199
Customerservice new 199Customerservice new 199
Customerservice new 199RajThilak
 
Customerservice new ppm
Customerservice new ppmCustomerservice new ppm
Customerservice new ppmkhalosman
 
Customer Service introduction
Customer Service introduction Customer Service introduction
Customer Service introduction skillcraft
 
CUSTOMER_SERVICE_-OUR_PRIORITY by UKAUMUNE CHARLES
CUSTOMER_SERVICE_-OUR_PRIORITY by UKAUMUNE CHARLESCUSTOMER_SERVICE_-OUR_PRIORITY by UKAUMUNE CHARLES
CUSTOMER_SERVICE_-OUR_PRIORITY by UKAUMUNE CHARLEScharles ukaumune
 
Customer service.ok health connect
Customer service.ok health connectCustomer service.ok health connect
Customer service.ok health connectSarah Dunn
 
COMPLAINT AS A GIFT IN CUSTOMER SERVICE by Morolake Akin-Alabi
COMPLAINT AS A GIFT IN CUSTOMER SERVICE by Morolake Akin-AlabiCOMPLAINT AS A GIFT IN CUSTOMER SERVICE by Morolake Akin-Alabi
COMPLAINT AS A GIFT IN CUSTOMER SERVICE by Morolake Akin-AlabiMorolake Ojuola
 
Customer Service
Customer ServiceCustomer Service
Customer Servicelfh0521
 
Customer_Delight_PPT_V1.03
Customer_Delight_PPT_V1.03Customer_Delight_PPT_V1.03
Customer_Delight_PPT_V1.03Sneha Nirgude
 

Similar to Four steps to delivering exceptional (20)

Customer Service
Customer ServiceCustomer Service
Customer Service
 
Customer Service
Customer ServiceCustomer Service
Customer Service
 
Customer Service
Customer ServiceCustomer Service
Customer Service
 
Customer delight
Customer delightCustomer delight
Customer delight
 
Customer service for fire depts
Customer service for fire deptsCustomer service for fire depts
Customer service for fire depts
 
About good customer_service_170
About good customer_service_170About good customer_service_170
About good customer_service_170
 
9 Coping With Challenging Customers
9 Coping With Challenging Customers9 Coping With Challenging Customers
9 Coping With Challenging Customers
 
Customer retention strategies
Customer retention strategiesCustomer retention strategies
Customer retention strategies
 
Customerserivce
CustomerserivceCustomerserivce
Customerserivce
 
Customerservice new 199
Customerservice new 199Customerservice new 199
Customerservice new 199
 
Customerservice new ppm
Customerservice new ppmCustomerservice new ppm
Customerservice new ppm
 
Customer Service introduction
Customer Service introduction Customer Service introduction
Customer Service introduction
 
CUSTOMER_SERVICE_-OUR_PRIORITY by UKAUMUNE CHARLES
CUSTOMER_SERVICE_-OUR_PRIORITY by UKAUMUNE CHARLESCUSTOMER_SERVICE_-OUR_PRIORITY by UKAUMUNE CHARLES
CUSTOMER_SERVICE_-OUR_PRIORITY by UKAUMUNE CHARLES
 
Customer service.ok health connect
Customer service.ok health connectCustomer service.ok health connect
Customer service.ok health connect
 
COMPLAINT AS A GIFT IN CUSTOMER SERVICE by Morolake Akin-Alabi
COMPLAINT AS A GIFT IN CUSTOMER SERVICE by Morolake Akin-AlabiCOMPLAINT AS A GIFT IN CUSTOMER SERVICE by Morolake Akin-Alabi
COMPLAINT AS A GIFT IN CUSTOMER SERVICE by Morolake Akin-Alabi
 
Customer Service handbook
Customer Service handbookCustomer Service handbook
Customer Service handbook
 
Customer First
Customer FirstCustomer First
Customer First
 
customer service
customer servicecustomer service
customer service
 
Customer Service
Customer ServiceCustomer Service
Customer Service
 
Customer_Delight_PPT_V1.03
Customer_Delight_PPT_V1.03Customer_Delight_PPT_V1.03
Customer_Delight_PPT_V1.03
 

Recently uploaded

Earth Day Presentation wow hello nice great
Earth Day Presentation wow hello nice greatEarth Day Presentation wow hello nice great
Earth Day Presentation wow hello nice greatYousafMalik24
 
GRADE 4 - SUMMATIVE TEST QUARTER 4 ALL SUBJECTS
GRADE 4 - SUMMATIVE TEST QUARTER 4 ALL SUBJECTSGRADE 4 - SUMMATIVE TEST QUARTER 4 ALL SUBJECTS
GRADE 4 - SUMMATIVE TEST QUARTER 4 ALL SUBJECTSJoshuaGantuangco2
 
Q4-PPT-Music9_Lesson-1-Romantic-Opera.pptx
Q4-PPT-Music9_Lesson-1-Romantic-Opera.pptxQ4-PPT-Music9_Lesson-1-Romantic-Opera.pptx
Q4-PPT-Music9_Lesson-1-Romantic-Opera.pptxlancelewisportillo
 
HỌC TỐT TIẾNG ANH 11 THEO CHƯƠNG TRÌNH GLOBAL SUCCESS ĐÁP ÁN CHI TIẾT - CẢ NĂ...
HỌC TỐT TIẾNG ANH 11 THEO CHƯƠNG TRÌNH GLOBAL SUCCESS ĐÁP ÁN CHI TIẾT - CẢ NĂ...HỌC TỐT TIẾNG ANH 11 THEO CHƯƠNG TRÌNH GLOBAL SUCCESS ĐÁP ÁN CHI TIẾT - CẢ NĂ...
HỌC TỐT TIẾNG ANH 11 THEO CHƯƠNG TRÌNH GLOBAL SUCCESS ĐÁP ÁN CHI TIẾT - CẢ NĂ...Nguyen Thanh Tu Collection
 
Transaction Management in Database Management System
Transaction Management in Database Management SystemTransaction Management in Database Management System
Transaction Management in Database Management SystemChristalin Nelson
 
INTRODUCTION TO CATHOLIC CHRISTOLOGY.pptx
INTRODUCTION TO CATHOLIC CHRISTOLOGY.pptxINTRODUCTION TO CATHOLIC CHRISTOLOGY.pptx
INTRODUCTION TO CATHOLIC CHRISTOLOGY.pptxHumphrey A Beña
 
Daily Lesson Plan in Mathematics Quarter 4
Daily Lesson Plan in Mathematics Quarter 4Daily Lesson Plan in Mathematics Quarter 4
Daily Lesson Plan in Mathematics Quarter 4JOYLYNSAMANIEGO
 
Difference Between Search & Browse Methods in Odoo 17
Difference Between Search & Browse Methods in Odoo 17Difference Between Search & Browse Methods in Odoo 17
Difference Between Search & Browse Methods in Odoo 17Celine George
 
USPS® Forced Meter Migration - How to Know if Your Postage Meter Will Soon be...
USPS® Forced Meter Migration - How to Know if Your Postage Meter Will Soon be...USPS® Forced Meter Migration - How to Know if Your Postage Meter Will Soon be...
USPS® Forced Meter Migration - How to Know if Your Postage Meter Will Soon be...Postal Advocate Inc.
 
Field Attribute Index Feature in Odoo 17
Field Attribute Index Feature in Odoo 17Field Attribute Index Feature in Odoo 17
Field Attribute Index Feature in Odoo 17Celine George
 
Global Lehigh Strategic Initiatives (without descriptions)
Global Lehigh Strategic Initiatives (without descriptions)Global Lehigh Strategic Initiatives (without descriptions)
Global Lehigh Strategic Initiatives (without descriptions)cama23
 
Food processing presentation for bsc agriculture hons
Food processing presentation for bsc agriculture honsFood processing presentation for bsc agriculture hons
Food processing presentation for bsc agriculture honsManeerUddin
 
THEORIES OF ORGANIZATION-PUBLIC ADMINISTRATION
THEORIES OF ORGANIZATION-PUBLIC ADMINISTRATIONTHEORIES OF ORGANIZATION-PUBLIC ADMINISTRATION
THEORIES OF ORGANIZATION-PUBLIC ADMINISTRATIONHumphrey A Beña
 
Active Learning Strategies (in short ALS).pdf
Active Learning Strategies (in short ALS).pdfActive Learning Strategies (in short ALS).pdf
Active Learning Strategies (in short ALS).pdfPatidar M
 
ISYU TUNGKOL SA SEKSWLADIDA (ISSUE ABOUT SEXUALITY
ISYU TUNGKOL SA SEKSWLADIDA (ISSUE ABOUT SEXUALITYISYU TUNGKOL SA SEKSWLADIDA (ISSUE ABOUT SEXUALITY
ISYU TUNGKOL SA SEKSWLADIDA (ISSUE ABOUT SEXUALITYKayeClaireEstoconing
 
4.18.24 Movement Legacies, Reflection, and Review.pptx
4.18.24 Movement Legacies, Reflection, and Review.pptx4.18.24 Movement Legacies, Reflection, and Review.pptx
4.18.24 Movement Legacies, Reflection, and Review.pptxmary850239
 

Recently uploaded (20)

Earth Day Presentation wow hello nice great
Earth Day Presentation wow hello nice greatEarth Day Presentation wow hello nice great
Earth Day Presentation wow hello nice great
 
YOUVE GOT EMAIL_FINALS_EL_DORADO_2024.pptx
YOUVE GOT EMAIL_FINALS_EL_DORADO_2024.pptxYOUVE GOT EMAIL_FINALS_EL_DORADO_2024.pptx
YOUVE GOT EMAIL_FINALS_EL_DORADO_2024.pptx
 
GRADE 4 - SUMMATIVE TEST QUARTER 4 ALL SUBJECTS
GRADE 4 - SUMMATIVE TEST QUARTER 4 ALL SUBJECTSGRADE 4 - SUMMATIVE TEST QUARTER 4 ALL SUBJECTS
GRADE 4 - SUMMATIVE TEST QUARTER 4 ALL SUBJECTS
 
Q4-PPT-Music9_Lesson-1-Romantic-Opera.pptx
Q4-PPT-Music9_Lesson-1-Romantic-Opera.pptxQ4-PPT-Music9_Lesson-1-Romantic-Opera.pptx
Q4-PPT-Music9_Lesson-1-Romantic-Opera.pptx
 
HỌC TỐT TIẾNG ANH 11 THEO CHƯƠNG TRÌNH GLOBAL SUCCESS ĐÁP ÁN CHI TIẾT - CẢ NĂ...
HỌC TỐT TIẾNG ANH 11 THEO CHƯƠNG TRÌNH GLOBAL SUCCESS ĐÁP ÁN CHI TIẾT - CẢ NĂ...HỌC TỐT TIẾNG ANH 11 THEO CHƯƠNG TRÌNH GLOBAL SUCCESS ĐÁP ÁN CHI TIẾT - CẢ NĂ...
HỌC TỐT TIẾNG ANH 11 THEO CHƯƠNG TRÌNH GLOBAL SUCCESS ĐÁP ÁN CHI TIẾT - CẢ NĂ...
 
Transaction Management in Database Management System
Transaction Management in Database Management SystemTransaction Management in Database Management System
Transaction Management in Database Management System
 
INTRODUCTION TO CATHOLIC CHRISTOLOGY.pptx
INTRODUCTION TO CATHOLIC CHRISTOLOGY.pptxINTRODUCTION TO CATHOLIC CHRISTOLOGY.pptx
INTRODUCTION TO CATHOLIC CHRISTOLOGY.pptx
 
Daily Lesson Plan in Mathematics Quarter 4
Daily Lesson Plan in Mathematics Quarter 4Daily Lesson Plan in Mathematics Quarter 4
Daily Lesson Plan in Mathematics Quarter 4
 
Difference Between Search & Browse Methods in Odoo 17
Difference Between Search & Browse Methods in Odoo 17Difference Between Search & Browse Methods in Odoo 17
Difference Between Search & Browse Methods in Odoo 17
 
FINALS_OF_LEFT_ON_C'N_EL_DORADO_2024.pptx
FINALS_OF_LEFT_ON_C'N_EL_DORADO_2024.pptxFINALS_OF_LEFT_ON_C'N_EL_DORADO_2024.pptx
FINALS_OF_LEFT_ON_C'N_EL_DORADO_2024.pptx
 
USPS® Forced Meter Migration - How to Know if Your Postage Meter Will Soon be...
USPS® Forced Meter Migration - How to Know if Your Postage Meter Will Soon be...USPS® Forced Meter Migration - How to Know if Your Postage Meter Will Soon be...
USPS® Forced Meter Migration - How to Know if Your Postage Meter Will Soon be...
 
LEFT_ON_C'N_ PRELIMS_EL_DORADO_2024.pptx
LEFT_ON_C'N_ PRELIMS_EL_DORADO_2024.pptxLEFT_ON_C'N_ PRELIMS_EL_DORADO_2024.pptx
LEFT_ON_C'N_ PRELIMS_EL_DORADO_2024.pptx
 
Field Attribute Index Feature in Odoo 17
Field Attribute Index Feature in Odoo 17Field Attribute Index Feature in Odoo 17
Field Attribute Index Feature in Odoo 17
 
Global Lehigh Strategic Initiatives (without descriptions)
Global Lehigh Strategic Initiatives (without descriptions)Global Lehigh Strategic Initiatives (without descriptions)
Global Lehigh Strategic Initiatives (without descriptions)
 
Food processing presentation for bsc agriculture hons
Food processing presentation for bsc agriculture honsFood processing presentation for bsc agriculture hons
Food processing presentation for bsc agriculture hons
 
THEORIES OF ORGANIZATION-PUBLIC ADMINISTRATION
THEORIES OF ORGANIZATION-PUBLIC ADMINISTRATIONTHEORIES OF ORGANIZATION-PUBLIC ADMINISTRATION
THEORIES OF ORGANIZATION-PUBLIC ADMINISTRATION
 
Active Learning Strategies (in short ALS).pdf
Active Learning Strategies (in short ALS).pdfActive Learning Strategies (in short ALS).pdf
Active Learning Strategies (in short ALS).pdf
 
ISYU TUNGKOL SA SEKSWLADIDA (ISSUE ABOUT SEXUALITY
ISYU TUNGKOL SA SEKSWLADIDA (ISSUE ABOUT SEXUALITYISYU TUNGKOL SA SEKSWLADIDA (ISSUE ABOUT SEXUALITY
ISYU TUNGKOL SA SEKSWLADIDA (ISSUE ABOUT SEXUALITY
 
4.18.24 Movement Legacies, Reflection, and Review.pptx
4.18.24 Movement Legacies, Reflection, and Review.pptx4.18.24 Movement Legacies, Reflection, and Review.pptx
4.18.24 Movement Legacies, Reflection, and Review.pptx
 
Raw materials used in Herbal Cosmetics.pptx
Raw materials used in Herbal Cosmetics.pptxRaw materials used in Herbal Cosmetics.pptx
Raw materials used in Herbal Cosmetics.pptx
 

Four steps to delivering exceptional

  • 1.
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.