Draft of slides for upcoming presentation to Society for Technical Communication

1. Jan 21, 2009 What’s a wiki? http://flickr.com/photos/caseywest/351408975/

2. A wiki is: n. a web page anyone can edit v. to collaborate transparently

3. n. a web page anyone can edit Common Craft Video

4. n. a web page anyone can edit Edit Save Link Discuss Watch History Revert Widgets

5. Discuss Our Wiki Page Is that what we want to say? Let’s talk about it Customers should refer to the lunch menu.

6. Watch Our Wiki Page email or RSS I’ll make an erudite contribution I see John has added to the wiki Customers should refer to the help menu.

7. History Our Wiki Page page edit page edit page edit page edit Edits by Jane Edits by John Jane has done a lot of work! John has done a lot of work!

8. Revert Customers should get a life. Our Wiki Page Customers should ride a bike . Customers should take a hike. Customers should have live support Customers should refer to the help menu Customers should refer to the lunch menu 1 2 3 4 5 What went wrong? We can go back!

9. Widgets Our Wiki Page Let’s bring them into the wiki! We have resources other places.

10. v. to collaborate transparently http://www.flickr.com/photos/giantginkgo/69237905/sizes/l/ http://flickr.com/photos/oddwick/1039909856/

12. Case Studies: Pfizerpedia over 2500 contributors creating over 5000 content pages . More than 3000 pages have received at least 1000 hits each. There have been over 11 million page views and approximately 100,000 page edits (as of 11/08). Source: http://www.slideshare.net/bengardner135/meet-jessica?type=powerpoint

13. Wiki while you work Meeting Agendas & Minutes: Foster Care Council of Canada Conference Wiki: Ohio Learning Network Document Development: Training Best Practices Wikibook Engage Your Critics: Larry Lessig wiki Knowledge Base/Planning Space (Internal): ITDL Knowledge Base (Org. & Stakeholders): CSCC Training page Organization Web Site Portfolio What Else?

14. Which wiki do I pick(i)?

16. Collaborating transparently can be a scary thing

19. Wikis: tools of a transparent organization http://flickr.com/photos/kevlar/1152595430 /

21. Wikis: tools of a transparent organization Source: “Using Wikis in a Corporation: Overview and Best Practices” http://www.elearningguild.com/showFile.cfm?id=3059

22. Questions? http://www.slideshare.net/rjames01