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Social By Design
Rick Mans
Rick Mans
Capgemini

@rickmans
slideshare.net/rickmans
dontmindrick.com
Ten Year Computing Cycles
10X more users with each cycle


                                                                       2010 s
                                                                       Social
                                                       2000 s Mobile
                                                                     Revolution
                                             1990 s       Cloud
                               1980 s       Desktop     Computing
                           Client/Server     Cloud
             1970 s Mini    Computing      Computing
   1960 s
             Computing
 Mainframe
 Computing




   Data       Business       Process          Web          Mobile    Social
Management   Logic Apps     Automation        Apps         Apps      Apps
   Apps                        Apps
Through 2015, 80% of enterprises will lack a coherent approach to
          dealing with information from social media
                                                         Source: Gartner 2011
The Social Divide: Customers and Companies
A story on what you can do
Meet Kita
Fan: Keremcem
The launch of gadgets
Creating a dream
Experiencing a dream
After 6 months: KOTEX Young
Offline en Online Kita became brandface
Results:
34% marketshare
        Growth of 20%


23% of all Kotex sales
         Target was 10%



81% positive buy sentiment

64% Brand awareness
Like slide from scot CFA



More than just a like button
Social Design Thinking
Participation on Scale
Relevance
Trust
Sharing
Your contact:
Rick Mans
Phone:      +31 6 51 21 01 44
E-Mail:     rick.mans@capgemini.com
Twitter:    http://twitter.com/rickmans
LinkedIn:   http://nl.linkedin.com/in/rickmans

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Social by Design - Slides for Guest Lecture Erasmus University Rotterdam