Company Presentation

1. UnifiData Ltd
Background
UnifiData are a leading provider of communication solutions to the SME & Enterprise market
place. Our portfolio encompasses voice, data, mobile and complete systems solutions. The
directors here have a passion for service excellence and have over 15 years’ experience in the
industry. UnifiData provide cutting edge solutions leveraged by the leading Next Generation
Network providers in the UK. All our partners benefit from the economies of scale you expect
from large organisations coupled with hands on account management. Our vision is to become
the logical alternative to BT by helping our customers drive efficiencies through the optimisation
of their networks and communications infrastructure.
Industry experience:
UnifiData was formed by two former Corporate Account Managers of TalkTalk Business. After a
series of discussions with the leadership team the company evolved to take shape. Our vision is
to continue to provide the best Next Generation Network Solutions in the UK and to put our own
unique service layer over the top. We have an in depth understanding of fixed, mobile, data and
systems solutions which help us add real value for our clients. The real added value for our
partners is that we still provide all our original solutions, but compliment this by adding mobile
solutions from all four network providers, giving our partners more options and a true best in
breed solution. Furthermore we appreciate that some people do not feel entirely comfortable
dealing with a really large company as they feel that they will not get the personal touch but at
UnifiData our partners get the best of both worlds as they have support from both the network
and us as their advocate at all times. We provide access to all our management portals to help
our partners self-serve. Our customer centric approach is proven to help reduce the amount of
time spent on service calls whilst ensuring that our partners are kept up-to-date at all times.
What do we sell?
Business mobile phones and data products, including:
 The coverage of all networks
 Tariff and network design for businesses
 Making the right selection on equipment
 Ability to keep existing numbers for customer continuity
 Blended fixed and voice solutions including mobility
Telephone and Communication systems
 Telephone systems/analogue/digital/VoIP
 Professional DECT
 Call recording
 Software integration
 Multi office networking including enablement of home workers
 Cabling, installation and training
 Lines and calls
 Business Broadband
Why customers choose to work with UnifiData
We offer the best of both worlds by leveraging the largest and wholly IP Next Generation
Network in the UK and providing a secondary support layer to ensure we are on hand to take
ownership of any escalated issues and channel these through to management, Heads of
Departments and Director level. We have a broad understanding of communications across
0844 847 0883 rs@unifidata. com www.unifdata.com

2. various platforms and services and are industry experts in their integration, understanding the
complexities of how they all work together and translating that into quality service for you.. We
always consider this when engaging with our partners to tailor their new solutions. Any solution
provided by UnifiData is future proof and takes into account the short, medium and long term
objectives of your business.
Who are our customers?
Our customers range from small businesses with 20 employees to large enterprises and public
sector companies with 1000’s of employees.
Our customers are loyal, a high percentage of these customers have been personally serviced
by the same account manager for the last 6 to 7 years and provide high quality referrals
because of their level of trust and relationship with UnifiData.
Marketing and sales strategy
We are masters at customer segmentation and marketing. Our values are, Integrity, Customer
Focus & Delivery.
Other key factors that are built into our weekly customer attraction activity are targeted walk-
ins to generate awareness, participating in networking events, building warm relationships on
Linkedin, and strategic alliances. Using Salesforce CRM package is fundamental for the success
of UnifiData. Contact is made with all customers on a quarterly basis with a 3 month customer
view and monthly updates to introduce and cross sell new products, targeted to the customer
profile.
In addition we ensure that there is regular sales training and continued development, supported
by ongoing management.
Conclusion
UnifiData is a dynamic, sales and customer focussed, professional communications consultancy,
with an excellent reputation amongst our clients and geographical market. We sincerely hope
that this document provides an outline of UnifiData for your review. If you require any more
information or have any questions, please do not hesitate to contact us.
Give us a Call:
0844 847 0883
rs@unifidata.com
www.unifidata.com
0844 847 0883 rs@unifidata. com www.unifdata.com