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Ten Principles of the Blitz Approach
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blitz Guiding Principles Of the Blitz Approach The Driving Thoughts Behind Blitz the Ladder By J. Todd Rhoad Continued blog.blitztheladder.com blitztheladder.com Copyright © 2007 Todd Rhoad. All Rights Reserved 1
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blitz INTRODUCTION The Ten Guiding Principles: A Supplemental Kit to the Blitz Approach You know the feeling. You’re in a meeting, or a company, or even a profession, and suddenly it hits you … uh-oh, this has gone on way too long. Things were humming along just great. You were gaining skills, degrees, certifications, and experience. You’re working your butt off more than ever. But at some point the energy in your career mobility just sort of faded away. Now, it’s quiet. Too quiet. Uncomfortably quiet. Your career goes nowhere. So what does it take? It takes more effort than one person can muster. It takes a team. A team that will develop, promote and support an all-inclusive career strategy. That’s the Blitz Approach, as defined in the book, Blitz the Ladder: An Innovative Team-Based Approach to Getting Ahead in Business. This kit defines the ten principles instrumental to the successful application of the Blitz Approach. Each principle plays a critical role in steering your team through the obstacles and games of the corporate maze. blog.blitztheladder.com blitztheladder.com Copyright © 2007 Todd Rhoad. All Rights Reserved 2
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blitz As you read through this information, certain principles may force a salvo in your head. You may think you can put all of these in your workplace. Just a word of caution, they might not all fit. So, just stick with your team for now. You may want to print these principles out and post them as a reminder. Maybe you can make a quick reference card for team meetings, turn it into a pledge of team allegiance, or a snappy little song. Whatever you choose, make sure you keep these in mind as your Blitz team develops. These are crucial factors for keeping your team synergy at its peak. Forget one of these and it could all be over. Your career mobility could fall deep into an abyss….just like before. The principles defined here came out of the development of the Blitz Approach, which was done in a corporate setting (not purely academic ideas). The Blitz Approach, and it’s principles, are not your traditional career guide. As you may already know, traditional methods don’t work to promote you. However, they do a good job of keeping you in the same job for a long time. These principles are an integral part of the Blitz Approach. If you don’t know about this approach, you can find out more by clicking here. Disclaimer The information contained herein is designed for those taking charge of their careers. It is not intended for use by: Whiners Wimps Slackers blog.blitztheladder.com blitztheladder.com Copyright © 2007 Todd Rhoad. All Rights Reserved 3
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PRINCIPLE 01 Career Self-Reliance. It’s an imperative. If you look in the dictionary, self-reliance is defined as The capacity to manage one's own affairs, make one's own judgments, and provide for oneself. Can you manage your own career? Since you’re reading this, you’re getting one step closer. As the great Ralph Waldo Emerson formulated in his 1821 essay, Self Reliance, “A foolish consistency is the hobgoblin of little minds.” You must trust in your own thoughts and impressions rather than those of other people, or of even your past self. The major barriers to self-reliance consists of the 3 C’s: conformity, consistency and complacency. This is to say that you should not give in to absolute complacency and passive acceptance with regards to how your company would outline your possible career progression. blog.blitztheladder.com blitztheladder.com Copyright © 2007 Todd Rhoad. All Rights Reserved 4
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PRINCIPLE 01 Barriers to Self-Reliance Conformity. Organizations can’t develop and grow everyone’s career in a manner that pushes everyone to the top. It doesn’t make any sense to do it. Therefore, the advice they give must support this thought. Consistency. As for consistency, or a dependence upon your past efforts, they should speak for themselves. If hard work, education and great accomplishment hasn’t gotten you there yet, continuance of such feats are futile. Complacency. A small amount of this stuff can easily give birth to the demise of excitement, compassion and energy. Great achievements will require great sacrifice. Anything less will only produce something less. Create your own genius. Use your Blitz team to find a new path to success. Don’t give in or give up. You’ll never stand out doing the same thing everyone else is doing. It is sufficient to know what you want and enter an organization to obtain it. However, it will be your blood, sweat and tears that will be sacrificed. Self-Reliance is the pre-condition for a true team; a team dedicated to your success. blog.blitztheladder.com blitztheladder.com Copyright © 2007 Todd Rhoad. All Rights Reserved 5
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PRINCIPLE 02 Shared Responsibility. What? I gotta share? Just as an athletic team performs better when all players work together as a team rather than as individual stars and benchwarmers, so will your career strategy when all your Blitz team members recognize a shared responsibility for each other’s success. That’s right. No more whining, blaming others, pointing fingers, crying over failures and so on when your career doesn’t go anywhere. You’re in the big leagues now and your career is just that….yours. Shared responsibility leadership results when a team of individuals is committed to a tangible vision, the members are open to mutual influence (i.e. all team members including the “boss” can freely propose and debate ideas as well as offer one another feedback), and they all share responsibility for the pursuit of that tangible vision. In other words, it isn’t just the “leader” in authority who is responsible for making change happen, it is the entire team. Responsibility trumps accountability. It doesn't matter what you are supposed to be accountable for; what matters is what you feel a sense of ownership for. If an person's sense of responsibility is smaller than his or her accountabilities, the accountabilities will suffer. If you don’t feel responsible for your success, don’t expect to get a lot of it. blog.blitztheladder.com blitztheladder.com Copyright © 2007 Todd Rhoad. All Rights Reserved 6
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PRINCIPLE 02 Every team member’s actions and successes are explicitly linked to the wider strategic agenda of the blitz team. Born in a belief in the strength of collective efforts, individual responsibility for your career has matured into a team purpose where every person take a personal stake in the outcome. Development of shared responsibility allows your team to define what each owes to the other with regards to Performance, accountability and relationship. With such an understanding, your team will have the makings of a clear and complete agreement of their purpose. When you share responsibility, the team communicates, cooperates and holds each other accountable. Sharing responsibility isn’t the only piece of the puzzle you have to create. You must also share leadership, successes, failures and time. Sharing responsibility lifts the weight of working alone and expedites your ability to put all the pieces of your career together. Achieving success is all about meeting responsibilities. The more you meet, the more you make. blog.blitztheladder.com blitztheladder.com Copyright © 2007 Todd Rhoad. All Rights Reserved 7
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PRINCIPLE 03 Perception Management. Knowledge For Enlightenment. The Chinese philosopher Lao Tzu once said, “Knowing others is wisdom, knowing yourself is enlightenment.” The most difficult concept for many ladder climbers is to grasp the concept that how we see ourselves is not how others see us. Achieving long-term success requires more than just learning about those around you. This type of success lives and breathes inside of ourselves. Careers are no longer managed by organizations, but by individuals themselves. You will be judged not only on what you do, but on how you do it—so other people’s perceptions and evaluations of you play an important role in your career. People with the skills to influence others’ perceptions have a far better chance of controlling their own destiny. Within seconds of meeting someone, you will make an impression on that person. First impressions are lasting impressions; therefore, if you have made a negative first impression, you will have a hard time changing it. Doing so requires a consistent flow of new positive messages. That means learning to be aware of—and ready to evaluate—your behavior at all times. It will take time and energy. First you must understand both that person’s existing perception and the new one you wish to make. You then need to create a bridge between the two and find opportunities to convey your positive messages. Your Blitz team is just that. blog.blitztheladder.com blitztheladder.com Copyright © 2007 Todd Rhoad. All Rights Reserved 8
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PRINCIPLE 03 The Blitz Quick Guide to Perception Management 1 Increase your own awareness; learn what you show and what you need to show. 2 Be aware of the effect you have on others. Use your team to probe the audience. 3 Learn to interpret other people’s verbal and non-verbal signals. 4 Know the effect that stress has on you and how this looks to others. 5 Be visible at strategic moments. 6 Encourage feedback from people you value, without making unreasonable demands. 7 Allow others to make their own choices. 8 Give yourself adequate time and make perception management part of your personal development. 9 Be consistent, patient, and forgiving. blog.blitztheladder.com blitztheladder.com Copyright © 2007 Todd Rhoad. All Rights Reserved 9
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PRINCIPLE 04 Shared Success. Yep. You gotta share. Just as an athletic team performs better when all players work together as a team rather than as individual stars and benchwarmers, so will your career strategy when all your Blitz team members recognize a shared responsibility for each other’s success. I know this part can be tough, especially if you haven’t found much success for many years. When you finally get some, we ask you to share it with someone else. However, this is a two way street. The advantage to doing this is that you also share in someone else’s successes. Imagine that…someone on your team is rewarded for good performance and then he turns right around and does something to help your career. Organizations today don’t give us many opportunities. Engaging in hand-to-hand combat with the competition only decreases your odds of winning. It’s like a big game of ‘Musical Chairs’ where there are hundreds of players and only one chair. Getting a seat is much easier when you have a team of players working together to make sure one of you gets the benefit of sitting down. Once your team has the chair, then all of you have the chair. You can’t all sit at once but You sure can share the seat. As the team gets more successful, you’ll eventually get your own chair. Meanwhile, everyone else will still be fighting each other over that one little chair. You and your Blitz team will have already had your time in it and have moved on to bigger and better chairs. blog.blitztheladder.com blitztheladder.com Copyright © 2007 Todd Rhoad. All Rights Reserved 10
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PRINCIPLE 04 More More Knowledge Teamwork Shared Success Cycle Sharing your career successes can have numerous benefits that will only serve to make you more More More successful than you could ever be alone. The Innovation Motivation Shared Success Cycle is shown to right and Blitz The Ladder identifies the many benefits that make this cycle self-sustaining. Shared Success Cycle By working as a team, you’ll be smarter about your strategy and develop better workaround plans when it changes. The smarter your team gets, the More more likely you are to develop more innovative Less Risk Profit and create techniques for achieving your goals. Using better techniques reduces the risk of failure, which in turn, creates more success. Accomplishing more of your More position and financial goals means that you’re getting more Success money. If that’s not enough to increase your motivation, you need more than just this strategy. After you feel how powerful the Blitz Technique is, you’ll be more than happy to continue to drive this approach to your final destination. Lastly, the more you work with your team, the better you will get at determining what it takes to make it to the top. blog.blitztheladder.com blitztheladder.com Copyright © 2007 Todd Rhoad. All Rights Reserved 11
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PRINCIPLE 05 Shared Vision. FOCUS on Direction, Purpose and Value. “When you don’t know where you are going, then any road will take you there,” uttered the Cheshire Cat in Alice in Wonderland. If you are one of those people who go about doing your job day in and day out to the best of your ability and wonder why your career isn’t taking off, you’ve obviously failed to create the vision that maps out the end of the road. Driving a career without a vision is reckless. Without a clear vision, your team members will become self-serving. When you were tackling your career alone and felt that you had accomplished everything required for the next level but didn’t get the promotion, your energy became inner focused. Your frustration turned into anger and discontent. When others were rewarded you began to question the reward system completely and started asking “Why not me?” You began to lose focus on your goals that your boss defined for you to accomplish to support the company’s goals. They weren’t important anymore. Faith was lost. Trust was gone. Dedication to the cause was no more. A team vision must be created to ensure the development of its meaning. This meaning positions each member at the center of the team’s purpose. It drives them to action and established a template for decision-making. blog.blitztheladder.com blitztheladder.com Copyright © 2007 Todd Rhoad. All Rights Reserved 12
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PRINCIPLE 05 Team purpose: What are you trying to do? Purpose is your team’s reason for existence. It answers the question “Why?” rather than just explaining what you do. It clarifies—from your end goal’s viewpoint—what goals you are trying to achieve…… Great teams have a deep sense of purpose—a significant purpose—that inspires excitement and commitment. When work is meaningful and connected to what we truly desire, we are able to unleash a productive and creative power we never imagined. Future Portrait: What will the future look like if you are living according to your purpose? A picture of the end result should not be vague. It should be something you can actually see…… Your picture should be definable and written down. If you can’t define it, you won’t achieve it. Team values: How does the team behave when they are working on the strategy maps and on towards team goals? Values provide guidelines on how members will proceed as the team completes activities in each map. They answer the questions, “What do I want to live by?” and “How?” They need to be clearly described so the team knows exactly what behaviors demonstrate the values important to the team. They need to be consistently acted on or they are only good intentions……. Good values constantly communicate the value of each member to them. Once this is lost, the value in being on the team is lost. Research shows that people can’t focus on more than three or four values at once. Any more than this is pointless. If possible, rank these values. This provides the team members direction when faced with a value conflict. blog.blitztheladder.com blitztheladder.com Copyright © 2007 Todd Rhoad. All Rights Reserved 13
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PRINCIPLE 06 Trust. It’s Blitz team superglue! When you are putting your career goals in the hands of others, you’re transferring a great deal of trust. Sharing your career goals and desires with your team is just like putting money in the bank. Once it’s there, you don’t worry about losing it. You’re biggest worry is how much will it grow. But what if the bank personnel were working for you trying to make the value of your account grow bigger and bigger. Just as you, without question, entrust your banker with your money, you’ll place your faith in the members of your team. Trust in the Beginning As your team starts up, your trust will go through two big phases of development. Depending on the dynamics of your team, they may not occur in any particular order but will be developing at the same time, to some degree. The two phases are: knowledge-based and identification-based trust. knowledge- identification- blog.blitztheladder.com blitztheladder.com Copyright © 2007 Todd Rhoad. All Rights Reserved 14
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PRINCIPLE 06 Knowledge-based trust comes as each team member learns more about each other, enough that they can predict Knowledge- their behavior. Identification-based trust is built as members become empathetic and subscribes to shared values. Then, each Identification- member can put themselves in the shoes of the other members. Once the Blitz team moves beyond this initial stage, a deeper trust forms and acts as fuel for the building the team’s effectiveness. Here are a few things you’ll begin to notice: • Team meetings take on a more social setting as members become more interested in each other. • The role of each member becomes more clearly defined. When task are assigned, it becomes obvious who each task should be assigned. • Each member will begin to demonstrate enthusiasm and a proactive attitude toward the team and its goals. This isn’t enough though. You must continually strive to maintain a high level of trust among your team. It isn’t as hard as you might think. Focus on putting effort into helping your team and recognizing their contributions. Lastly, celebrate your team’s successes. After all, it’s what you’re working for. “Trust men and they will be true to you; treat them greatly and they will show themselves great.” ~ Ralph Waldo Emerson blog.blitztheladder.com blitztheladder.com Copyright © 2007 Todd Rhoad. All Rights Reserved 15
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PRINCIPLE 07 Communication. Keep the decibel level low. The hardest thing about communication is the listening. Everyone can talk but few listen. Listening will be the most important part of communication when using the Blitz Approach. You’ll have to focus your listening to your team members to ensure the team operates effectively and efficiently. You’ll also need to gain knowledge and direction for the team by listening to those outside the team. The technique used with each group is considerably different. Internal communication is that occurs among the members of the Blitz team only. External communication occurs outside of your Blitz team. Establishing the team standard for each type of communication will be vital to the success of the team and should be one of your team’s first objectives. The guidelines you establish for your team’s communication will not be the same as what you’ve experienced being on other organizational teams. Your focus for communication will depend on the specific tasks found in each team member’s strategy map. blog.blitztheladder.com blitztheladder.com Copyright © 2007 Todd Rhoad. All Rights Reserved 16
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PRINCIPLE 07 Sample Communication Standard External Communication Guide Internal Communication Guide Meetings Notify team members of Mute Don’t share team strategy any meeting with outsiders with anyone outside the that could affect the team team. (i.e. name, position, minutes) B Voice Mail Do not utilize voice mail to Contacts Any new contact is shared influence outsiders. Use with all team members face-to-face communication. Email Major task updates are to be Influence Influence managers only in emailed to all members a one-on-one situation unless previously approved by the Promotion Promote each team member team to their identified managers but not in their presence Each team communication standard should address all forms of communication (e.g. email, phone, one-on-one verbal, group verbal, voice mail, etc). It should also consider situational and cultural factors since these factors can influence how the message is received. blog.blitztheladder.com blitztheladder.com Copyright © 2007 Todd Rhoad. All Rights Reserved 17
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PRINCIPLE 08 Commitment. Just like the pig. The success of your Blitz team is a direct result of the commitment of each team member. This is your career. Your actions also impact the careers of your teammates. Commitment has a completely different meaning on a Blitz team. Here’s how: 1. Naturally, people avoid commitment because it forces a restructuring of priorities – This isn’t anything to worry about. If you’re on a Blitz team, you’re committed (or need to be committed!). 2. You can’t have 100% commitment – This is true but your team will (and must have) a high commitment level from each team member to be successful. The difference between 'involvement' and 'commitment' is like an eggs and ham breakfast: the chicken was 'involved' - the pig was 'committed'. 3. Focus determines actions – No doubt about it. You must focus your team on the strategy, the actions needed to achieve the goals and who is responsible for completing each action. blog.blitztheladder.com blitztheladder.com Copyright © 2007 Todd Rhoad. All Rights Reserved 18
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PRINCIPLE 08 4. Commitment is built by trust – Your team members will constantly evaluate your motives. Initially, they’ll constantly assess your devotion to, not only your career, but theirs. The more you do as you say you will, the more trust you build. The more trust you build, the more committed they will be to you and the team. 5. Commitment needs common ground – No question here. You and your team are dedicated to the success of each other. 6. Commitment builds communication - As team commitment grows, communication will increase. Team members will quickly share more and more as you demonstrate your commitment to their career. Team commitment grows in a Blitz team. As each member begins to achieve success from the team’s efforts, their Attitude towards being on the team improves. This improvement in attitude will lead to a perceived improvement In effectiveness. Once your team becomes more effective at the Blitz Approach, you’ll certainly become more Motivated to continue and satisfied with the team’s performance. A little bit of success will go a long way. Your commitment begins with the decision to improve your career and to be part of a Blitz team. It is driven by your teams values, beliefs and principles. blog.blitztheladder.com blitztheladder.com Copyright © 2007 Todd Rhoad. All Rights Reserved 19
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PRINCIPLE 09 Contribution. This ain’t your 401k. Most people secure their future through small contributions to their nest egg in hopes that it will be sufficient by the time they retire. Many employees only stash away about 6-10% of their resources; the rest is spent on daily needs. Now what if you could save 15-25% without investing anymore than you normally do. Well, this is what the Blitz team does. Your team members contribute to your success by giving you their energy, knowledge, and time. A good Blitz team can greatly improve the rate at which you achieve your career goals. An old Navy Seal saying brings this concept into a clearer understanding. It goes something like this “Individuals play the game but teams beat the odds.” This is exactly how you will need to perform. Every team member must contribute to the each member’s goals, as well as their own. The team’s success will be its measure of every individual team member’s contribution. This is not a typical company work group or team. No one will be asking each member of the team how much contribution each other member has made. Your efforts will be evident to the team. The more you contribute to the team, the more you shall receive from the team. blog.blitztheladder.com blitztheladder.com Copyright © 2007 Todd Rhoad. All Rights Reserved 20
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PRINCIPLE 09 The Blitz team is a unique team. The challenges you will face and the solutions you will use to overcome them will not be similar to things you would normally encounter during your normal day at work. Your team members will look to you for not only what you have done in the past but what you are capable of doing. Both are evaluated by the team to help assess your career plan and their ability to help you get there. The big key to making the Blitz team extremely success to GIVE. Don’t wait to be asked to assist your team members. Put your efforts into making the team and others a success. There are many successful, financially independent people in the world, like Oprah Winfrey and Wayne Dyer, who have succeeded by putting themselves in the service of others. This is what you must do for the team. “How wonderful it is that nobody needs to wait a single moment before starting to improve the world” ~ Anne Frank Success is much easier when you seek it with others. Moving up a career ladder is difficult, stressful and requires a lot of energy. On average, it takes a person 23 years to move to a position of CEO. Why waste all of your energy and time getting there, when you can have others help you. The best part in all of this is that failure or impossible ceases to be a reason for your inability to accomplish great things. You have a team that will back you up during the good times and the bad. In defining the energy you will put into your team, consider the energy you would like the team to put into helping you achieve your career goals. blog.blitztheladder.com blitztheladder.com Copyright © 2007 Todd Rhoad. All Rights Reserved 21
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PRINCIPLE 10 Teamwork. Never Climb Alone. As we look at the last principle, it may seem a little odd talking about TEAMWORK with respect to the Blitz Approach, an innovative team-based approach to getting ahead in business. You may be thinking that teamwork is an obvious part of the process. This is true. However, the difficulty with teamwork in a Blitz team comes with how the team handles success. And it will come. Matt Twyman, avid mountain climber (seen in the photo above), feels that overcoming a huge challenge by yourself is quite comforting to your ego. The thing we seem to forget when we climb is that we risk a great deal when we do climb alone. One simple misstep or wrong move could mean the end of your pursuit of your goal. In the corporate world, this is regarded as a political faux-pas. Commit one of these and it is just like falling of the side of the mountain. It’s the death of your career or you’re left with enough damage that takes many years to heal (or many years for managers to forget). Climbing the corporate ladder alone today is extremely difficult. The competition is fierce, the playing field changes constantly, and the rules are always being redefined. blog.blitztheladder.com blitztheladder.com Copyright © 2007 Todd Rhoad. All Rights Reserved 22
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PRINCIPLE 10 "I would rather have 1% of the efforts of 100 people than 100% of my own efforts.“ ~ J. Paul Getty Your team members are an invaluable resource and vital to achieving success fast. Having a team on your side provides numerous benefits that you can’t get climbing the corporate ladder alone. Goal Individual Team Manage Conflict You could be left as the enemy Use it as productive energy and understanding Decision Making One point of view to find solutions Several points of view – best alternative Objectives Build a good career strategy Build a more viable career strategy Planning Figure out the skills you need Your team helps you build your skills Change You may not see it coming The team identifies change and the need for it Motivation It’s too easy to get discouraged Constant support and inspiration Energy Exhaustion Creativity, commitment and synergy blog.blitztheladder.com blitztheladder.com Copyright © 2007 Todd Rhoad. All Rights Reserved 23
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info ABOUT THE AUTHOR Todd Rhoad is the founder of the BLITZ APPROACH for career development and author of “Blitz The Ladder.” He is also the managing director of Bt Consulting, a small Austin-based consulting company. Todd’s expertise stems from twenty years of working in corporate America learning and studying how organizations are changing and what it takes to be successful in them. As a consultant, Todd assists others in finding their next level of desired success, whether it’s inside or outside their current organization. His coaching includes teaching the Blitz Approach, writing resumes and letters, and performing your job search. As a public speaker, he enjoys the opportunity to talk with colleges and associations who are looking to learn how organizations really function and how they can do it better. Todd holds a MBA and MSEE. You can learn more from Todd on the web. Here are some of the sites you’ll find his work: www.back2college.com www.careernewz.com www.careercenter.tv www.jobdig.com workbloom.com www.projectsatwork.com www.success.bz blog.blitztheladder.com blitztheladder.com Copyright © 2007 Todd Rhoad. All Rights Reserved 24
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