1. Management What do managers actually do???

3. Planning Planning is… Setting objectives and how to achieve them

4. Organising is… arranging resources to achieve the businesses goal Organising

5. Leading is… influencing people to work towards achieving set objectives Leading

6. Controlling is… evaluating and modifying tasks to ensure set objectives are being achieved Controlling

7. Managers as planners Planning Planning is the preparation of actions in response to stimulus. Planning is carried out at all levels, the type of planning will depend on the responsibilities of the manager. Planning is the process of deciding where a team, department or whole organisation should be heading and how it intends to get there.

8. Planning Planning can exist at three levels

9. Five stages of planning Refer to text book Planning

10. Managers as organisers Organising is putting actions and resources to work to achieve set goals established at the planning stage. Determining the flow of actions (work) Determining the human resources required Allocating human and capital resources Delegating roles and responsibilities and co-ordinating the resources of the firm Allocating or researching capital requirements Organising

11. Managers as leaders Leading, motivating and directing employees is the most obvious of roles. Yet the most open to interpretation. How do we lead? This touches on ‘Styles of management” as well as theories. From Henri Fayol with Four clear roles to Mintzberg with his interpersonal, informational and decision making roles. “Management is a difficult and demanding job, the hours are long, interruptions frequent and many conflicting interests have to be dealt with each day.” Leading

12. Managers as controllers Controlling is more a monitoring role, where performance and estimates are matched up and new plans set. Performance estimate are set (goals) Measures are put in place to determine effectiveness (tests checks) Roles and activities are reviewed to ensure goals can be met Controlling