This document provides guidance on cleaning and maintaining washrooms. It outlines the importance of hygiene in the workplace and proper use of personal protective equipment. The document then describes best practices for cleaning different areas of washrooms, including toilets, sinks, and replenishing supplies, with a focus on cleaning from clean to dirty areas to prevent the spread of bacteria. Proper hand hygiene and waste disposal are also covered.
Unit 102 Workplace Hygiene in the Facilities Industry and Washroom Hygiene
1. Facilities and Site Supervision Programme
Workplace Hygiene
Clean and Maintain Washrooms
2. Outcomes...
Know why its important to keep clean and hygienic in the
workplace
Know the use of Personal Protective Equipment (PPE)
within the industry
Know how to prevent and control contamination and
cross-infection
Link these standards to washroom cleaning
Demonstrate the correct methods for cleaning and
maintaining washrooms
2
3. Presentation, clothing and hygiene
Appropriate and clean
clothing
Personal hygiene
Appropriate PPE for the
role or task
Presentation
Accessories and Jewellery
3
4. Cleaning Operative
Appropriate
PPE?
Tabard
Gloves
Apron
Full toe shoe
Goggles
Uniform
Dust mask
Standard of
PPE always worn
appearance/hygiene? Minimal jewellery
Clean
Hair tied back
Tidy appearance
4
5. Waste operative
Standard of
appearance/hygiene?
Clean
Tidy appearance
PPE always worn
Minimal jewellery
Hair tied back
Appropriate PPE?
Uniform
Protective clothing
Hi-visibility items
Safety boots
Gloves
Eye protection
Waterproofs
Sun block?
5
6. Kitchen staff
Standard of
appearance/hygiene
Clean hands and nails
Minimal jewellery
Minimal make up
Hair tied back
Appropriate PPE?
Gloves
Full toe shoe
Uniform
Apron
6
8. Hand hygiene
How clean are your hands?
Correct techniques
Prior to starting tasks
before wearing PPE
Changing tasks
Before eating
After using bathroom
8
10. Clean and maintain washrooms
The toilets and washrooms in your workplace are an
area where you will encounter a high level of
bacteria. The warm, moist conditions found here are
ideal for bacteria to multiply.
Campylobacter
Salmonella
E-Coli
Clostridium
perfringens
Clostridium difficile
MRSA
Pseudomonas
10
11. Bacterial Growth
After six hours in a warm moist environment it is possible
for one single bacterium to multiply to become 26,214
bacteria. Each single bacterium will also continue to grow
at this rate!
11
12. Preparation
Before attempting to clean a sanitary area you must
prepare the area using:
Warning signs / Barriers
Verbal warnings
Special Procedures for entering/leaving the area
Protective clothing
Ventilation of the area
Use colour coded equipment
12
13. Cleaning washroom areas
Another important part of cleaning in these areas is
the order in which you clean sanitary items.
Remember we usually clean from “Clean to Dirty”
This can help cut down on the transmission of
harmful germs from one surface to another.
13
14. Clean to dirty?
Look at the picture below and decide what the best order to clean
this area is.
1
14
15. Clean to dirty?
Look at the picture below and decide what the
best order to clean this area is.
1
15
16. Toilet cleaning
You will need the following equipment –
1 toilet brush
Colour coded cloths (designated for toilet and urinal
cleaning only)
Toilet cleaning agent and neutral detergent
16
17. Toilet Cleaning
Method:
Ventilate area
Close toilet lid and flush
Use toilet brush to push back water and reveal normal water line
Apply toilet cleaner to bowl making sure you get right under the rim, agitate with
toilet brush and leave the brush in the bowl
Leave to stand for a few minutes
Proceed to damp wipe the outside surface of WC (Remember clean to dirty!)
Scrub inside the WC bowl with toilet brush paying attention to water line and under
rim, remove all stains
Flush toilet again, this time allowing flush water to rinse brush, Clean toilet brush
holder (Yes! It really does need cleaning!) replace brush in holder
Dry and buff other surfaces with disposable towels, close lid.
17
18. Cleaning washbasins
You will need the following equipment
Colour coded cloths
(Colour coded bucket)
Nylon pad/toothbrush/bottlebrush
Neutral detergent solution or
Hard surface cleaner/solution
Warning signs
18
19. Cleaning Washbasins
Method
Ventilate area
Rinse bath/basin to remove loose dust, hair and debris
Damp wipe basin, surrounds, fixtures and fittings using colour-coded cloth,
wrung out in neutral detergent solution or directly with hard surface
cleaner (remember clean to dirty!)
Pay special attention to tide mark area (use nylon pad if necessary)
Remove soil from plughole/overflow
Pay attention to overflow and tap area, use nylon pad/toothbrush if
necessary
Rinse
Dry and buff taps
19
20. Replenishing supplies
Filling soap dispensers to manufacturer’s instructions
Filling paper towel dispensers
Empty litter bins
Providing new bin liners
Replace toilet rolls (leaving sufficient to cover the day)
Replace sanitary bags
As always follow manufacturer’s instructions when
replenishing consumable items, especially soaps.
20
21. Waste Disposal
Remember – all waste must be removed and disposed of
properly. Special or hazardous waste much be dealt with
according to instructions. If in doubt, ask!
21
22. Personal hygiene
Clean and store your cleaning equipment and materials
safely and appropriately
Clean and store your PPE or dispose of it
Wash your hands thoroughly using soap and water
22
23. Toilet facts!
50% of men and 25% of women still
don’t wash their hands after using
the toilet!
Salmonella,
One third of all infectious diseases
could be eliminated by proper
hand washing
After 6 hours in the right
conditions 1 bacterium can
multiply to become 26212
bacteria!
E-Coli and Campylobacter
can survive in toilets for
up to eight days
Washing your hands after
using the toilet can reduce
the bacteria on them by up
to 80%
The average tea towel or
dishcloth holds more
bacteria than the toilet in
your home
23