The document discusses characteristics of an effective control system for managers, identifying 10 key qualities including being accurate, timely, objective, focused on strategic points, economically realistic, and accepted by organization members. It then provides a brief explanation for each of the 10 characteristics. The document concludes with references used in developing the list of characteristics.

1. Department of Educational Administration
Division of Educational Leadership and Professional Services
College of Education
University of the Philippines-Diliman
EDAD 311
Professor Joel C. Javiniar
Faculty Member
BY:
REYNALDO F. DINAMPO
EDAD Ph.D Student
1st SEM A.Y. 2012-2013

2. Though I
employ the
best of the
best of skills
of the finest
manager and
have not
loved, I am
only a clever
speaker and a
charming
entertainer;

3. and though I
understand all
techniques and try
many methods, and
although I have
much training, so
that I feel
competent but have
no understanding
of the way my
constituents think
and feel, it is not
enough.

4. And if I spend many hours in planning and
become tense and nervous with the strain, but
have no love and understanding of the personal
problems of my followers, it still is not enough.

5. The loving
manager is very
patient, very
kind; is not
shocked when
people bring him
or her their
confidences;
does not gossip;
is not easily
discouraged;
does not behave
in ways that are
unworthy,

6. but is at all
times a
living
example to
his or her
constituents
of the good
way of life of
which he or
she speaks.
Love never
fails!

7. But whether there will be materials, they will become
obsolete; whether there will be methods, they will become
outmoded; whether there will be techniques, they can be
abandoned; for we know only a little and pass on to our
contituents a little.

8. But when we have love then all our efforts will
become creative and our influence will live
forever in the lives of our constituents…
And now abide with skills, methods, love,
these three, but the greatest of these is LOVE.
AMEN…

9. Division of Educational Leadership and Professional Services
College of Education
University of the Philippines-Diliman
Effective Control System tend to have certain
qualities in common, though importance of
these characteristics varies from situation to
situation, but they are checklist that can guide
managers/supervisors in designing units
control system.

10. Division of Educational Leadership and Professional Services
College of Education
University of the Philippines-Diliman
1. Accurate
2. Timely
3. Objective and Comprehensible
4. Focused on Strategic Control Points
5. Economically Realistic
6. Organizationally Realistic
7. Coordinated with the Organization's Work Flow
8. Flexible
9. Prescriptive and Operational
10. Accepted by Organization Members

11. Division of Educational Leadership and Professional Services
College of Education
University of the Philippines-Diliman
Accurate
Information on performance must be
accurate. Evaluating the accuracy of the
information they receive is one of the
most important control tasks that
managers face.

12. Division of Educational Leadership and Professional Services
College of Education
University of the Philippines-Diliman
Timely
Information must be collected, routed,
and evaluated quickly if action is to be
taken in time to produce improvements.

13. Division of Educational Leadership and Professional Services
College of Education
University of the Philippines-Diliman
Objective and Comprehensible
The information in a control system should be
understandable and be seen as objective by
the individuals who use it.

14. Division of Educational Leadership and Professional Services
College of Education
University of the Philippines-Diliman
Focused on Strategic Control Points
The control system should be focused on those
areas where deviations from the standards are
most likely to take place or where deviations
would lead to the greatest harm.

15. Division of Educational Leadership and Professional Services
College of Education
University of the Philippines-Diliman
Economically Realistic
The cost of implementing a control system
should be less than, or at most equal to, the
benefits derived from the control system.

16. Division of Educational Leadership and Professional Services
College of Education
University of the Philippines-Diliman
Organizationally Realistic
The control system has to be compatible with
organizational realities and all standards for
performance must be realistic.

17. Division of Educational Leadership and Professional Services
College of Education
University of the Philippines-Diliman
Coordinated with the Organization's Work Flow
Control information needs to be coordinated with the
flow of work through the organization for two reasons:
(1)each step in the work process may affect the success
or failure of the entire operation, (2) the control
information must get to all the people who need to
receive it

18. Division of Educational Leadership and Professional Services
College of Education
University of the Philippines-Diliman
Flexible
Controls must have flexibility built into them
so that the organizations can react quickly to
overcome adverse changes or to take
advantage of new opportunities.

19. Division of Educational Leadership and Professional Services
College of Education
University of the Philippines-Diliman
Prescriptive and Operational
Control systems ought to indicate, upon
the detection of the deviation
from standards, what corrective action
should be taken.

20. Division of Educational Leadership and Professional Services
College of Education
University of the Philippines-Diliman
Accepted by Organization
Members
These characteristics can be applied to
controls at all levels of the organization.

21. Division of Educational Leadership and Professional Services
College of Education
University of the Philippines-Diliman
References:
De Cenzo, David & Robins, Stephen (2002). Supervision Today: The Ultimate
Guide to Frontline Management. Prentice-Hall. New Jersey.
Mosley, Donald et al…(2008) Supervisory Management: The Art of Inspiring,
Empowering, and Developing People. Thompson South Western. U.S.A.
Rue, Leslie & Bryars, Lloyd (1990) Supervision: Key Link to Productivity.
Richard & Irwin, Inc. Boston, MA.
<http://www.cliffsnotes.com/study_guide/topicArticleId-
8944,articleId-8927.html>.
http://www.strategic-control.24xls.com/en234