1. The North American Travel Intermediaries Market
Report Details:
Published:December 2012
No. of Pages: 148
Price: Single User License – US$1950
Synopsis
The report provides top-level market analysis, information and insights, including:
• Historic and forecast tourist volumes covering the entire North American travel and tourism
sector
• The total, direct and indirect tourism output generated by each sector within the North America
travel and tourism sector
• Detailed historic and forecasted analysis of the North American Travel Intermediaries market
covering market size, growth drivers and key performance Indicators
• The competitive landscape, covering leading competitors and competitive strategy for the North
American travel intermediaries market
Summary
The North American travel intermediaries industry began to recover in 2010 after a major
downturn in 2009, when industry revenue declined by 6.3% and traditional agencies lost sales to
online channels. The economic recession and rise in unemployment forced people to restrict their
spending on discretionary purchases such as travel, and as demand weakened, companies
reduced margins and commissions to retain business and maintain cash flow.
With the slow economic recovery during 2010 and 2011, consumer spending increased marginally
as more leisure and business customers booked travel. However, traditional agencies registered
continued declines in their revenues as they were increasingly replaced by online services.
Traditional agencies are also being threatened by disintermediation. Suppliers such as airlines and
hotels are taking several measures to cap or reduce the commissions paid to intermediaries, in
order to reduce their distribution costs. Suppliers are encouraging customers to contact them
directly for travel bookings by creating their own websites and by introducing a variety of price
policies and loyalty programs. However, traditional channels continue to play vital role in
developing customized travel packages.
Scope
This report provides an extensive analysis related to the tourism demands and flows in North
America:

2. • It details historical values for North American tourism sector for 2007–2011, along with forecast
figures for 2012–2016.
• It provides comprehensive analysis of the travel and tourism demand factors with values for both
the 2007–2011 review period and the 2012–2016 forecast period.
• The report makes a detailed analysis and projection of domestic, inbound and outbound tourist
flows in North America.
• It provides comprehensive analysis of the Travel Intermediaries market with values for both the
2007–2011 review period and the 2012–2016 forecast period.
•The report makes a detailed analysis and projection of the North American Travel Intermediaries
market covering Market Size, Growth Drivers and Key Performance Indicators.
• Competitive Landscape covering Leading Competitors and Competitive Strategy for the North
American Travel Intermediaries market.
Reasons To Buy
• Take strategic business decisions using top-level historic and forecast market data related to
North American travel and tourism sector.
• Understand the demand-side dynamics within the North American travel and tourism sector,
along with key market trends and growth opportunities.
• The report helps to understand the market size, growth opportunities, leading competitors and
competitive strategy for the North American travel intermediaries market.
Key Highlights
• The North American travel intermediaries industry began to recover in 2010 after a major
downturn in 2009, when industry revenue declined by 6.3% and traditional agencies lost sales to
online channels. The economic recession and rise in unemployment forced people to restrict their
spending on discretionary purchases such as travel, and as demand weakened, companies
reduced margins and commissions to retain business and maintain cash flow.
• The travel intermediaries industry is expected to grow at a CAGR of 3.95% over the forecast
period, driven by a recovery in the employment rate, increased tourism, economic stability and,
most significantly, government support through various campaigns. Within the industry, online
travel agencies are expected to lead the growth, with a forecast-period CAGR of 4.86%.
• According to the United Nations World Tourism Organization (UNWTO), the North America
region accounted for the largest number of inbound tourist arrivals in the Americas in 2011. The
region accounted for a 10.3% share of the world’s international visitor arrivals, and 64.9% of total
inbound tourists to the Americas, yet registered nominal growth during the review period, from
107.8 million in 2007 to 116.9 million in 2011.
• Over the past decade, growth in online channels and shift in customer behavior have
transformed the travel intermediaries industry. The customer shift to online channels had a
negative impact on traditional agent revenues, although in-store bookings still account for 72.2%
of travel bookings in North America, with US$153 billion in travel sales in 2011.
• The US accounted for the highest share of inbound tourist with 28.5 million tourists in 2011,
representing a share of 79.2%, followed by Canada and Mexico representing shares of 12.2% and

3. 8.6% respectively. The US will continue to account for the highest share with a share of 81.5% of
total inbound tourists to North America.
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Major points covered in Table of Contents of this report include
Table of Contents
1 Introduction
2 Executive Summary
3 Travel Intermediaries SWOT
4 Domestic Tourism in North America
5 Inbound Tourism to North America
5.2.1 International arrivals by region of origin – Africa
5.2.2 International arrivals by region of origin – Asia-Pacific
5.2.3 International arrivals by region of origin – Europe
5.2.4 International arrivals by region of origin – Middle East
5.2.5 International arrivals by region of origin – South and Central America
6 Outbound Tourism from North America
6.2.1 International departures to Africa
6.2.2 International departures to Asia-Pacific
6.2.3 International departures to Europe
6.2.4 International departures to the Middle East
6.2.5 International departures to South and Central America
7 Travel Intermediaries in North America
8 Porter’s Five Forces Analysis
9 Travel Intermediaries in the US
9.1.1 Key trends
9.1.2 Market size and forecast
9.1.3 Growth drivers
9.2.1 Market value by product type
9.2.2 Online revenues by type of intermediary or provider
9.2.3 Online revenues by type of tourist
9.2.4 In-store revenues by type of intermediary
9.2.5 In-store revenues by type of tourist
9.2.6 Travel agent revenues from domestic tourism by sales channel
9.2.7 Travel agents’ revenues from international tourism by sales channel
9.2.8 Tour operator revenues from domestic tourism by sales channel
9.2.9 Tour operator revenues from international tourism by sales channel
9.2.10 Other intermediaries revenues from domestic tourism by sales channel
9.2.11 Other intermediaries revenues from international tourism by sales channel
9.3.1 Leading operators
9.3.2 Competitive strategy

4. 10 Travel Intermediaries in Canada
10.1.1 Key trends
10.1.2 Market size and forecast
10.1.3 Growth drivers
10.2.1 Market value by product type
10.2.2 Online revenues by type of intermediary or provider
10.2.3 Online revenues by type of tourist
10.2.4 In-store revenues by type of intermediary
10.2.5 In-store revenues by type of tourist
10.2.6 Travel agent revenues from domestic tourism by sales channel
10.2.7 Travel agents’ revenues from international tourism by sales channel
10.2.8 Tour operator revenues from domestic tourism by sales channel
10.2.9 Tour operator revenues from international tourism by sales channel
10.2.10 Other intermediaries revenues from domestic tourism by sales channel
10.2.11 Other intermediaries revenues from international tourism by sales channel
10.3.1 Leading operators
10.3.2 Competitive strategy
11 Travel Intermediaries in Mexico
11.1.1 Key trends
11.1.2 Market size and forecast
11.1.3 Growth drivers
11.2.1 Market value by product type
11.2.2 Online revenues by type of intermediary or provider
11.2.3 Online revenues by type of tourist
11.2.4 In-store revenues by type of intermediary
11.2.5 In-store revenues by type of tourist
11.2.6 Travel agent revenues from domestic tourism, by sales channel
11.2.7 Travel agent revenues from international tourism, by sales channel
11.2.8 Tour operator revenues from domestic tourism, by sales channel
11.2.9 Tour operator revenues from international tourism, by sales channel
11.2.10 Other intermediaries revenues from domestic tourism, by sales channel
11.2.11 Other intermediaries revenues from international tourism, by sales channel
11.3.1 Leading operators
11.3.2 Competitive strategy
12 Company Profile
12.1.1 Expedia, Inc. – company overview
12.1.2 Expedia, Inc. – business description
12.1.3 Expedia, Inc. – main services and brands
12.1.4 Expedia, Inc. – history
12.1.5 Expedia, Inc. – SWOT analysis
12.1.6 Expedia, Inc. – strengths
12.1.7 Expedia, Inc. – weaknesses

5. 12.1.8 Expedia, Inc. – opportunities
12.1.9 Expedia, Inc. – threats
12.1.10 Expedia, Inc. – main competitors
12.1.11 Expedia, Inc. – key employees
12.2.1 Carlson Wagonlit Travel – company overview
12.2.2 Carlson Wagonlit Travel – main services and brands
12.2.3 Carlson Wagonlit Travel – key competitors
12.2.4 Carlson Wagonlit Travel – key employees
12.3.1 Sunwing Travel Group Inc. – company overview
12.3.2 Sunwing Travel Group Inc – main services
12.3.3 Sunwing Travel Group Inc. – key competitors
12.3.4 Sunwing Travel Group Inc. – key employees
12.4.1 Flight Network – company overview
12.4.2 Flight Network – key competitors
12.4.3 Flight Network – key employees
12.5.1 Red Tag Vacations – company overview
12.5.2 Red Tag Vacations – key competitors
12.5.3 Red Tag Vacations – key employees
12.6.1 Voyages à Rabais – company overview
12.6.2 Voyages à Rabais – key competitors
12.6.3 Voyages à Rabais – key employees
12.7.1 American Express Company (México), SA de CV – Company Overview
12.7.2 American Express Company (México), SA de CV – key competitors
12.7.3 American Express Company (México), SA de CV – key employees
12.8.1 La Casa del Viaje, SA de CV – Company Overview
12.8.2 La Casa del Viaje, SA de CV – key competitors
12.9.1 Anfitriones Nacionales – Company Overview
12.9.2 Anfitriones Nacionales – key competitors
12.9.3 Anfitriones Nacionales – key employees
12.10.1 Viajes Felgueres SA de CV – company overview
12.10.2 Viajes Felgueres SA de CV – main services
12.10.3 Viajes Felgueres SA de CV – key competitors
12.10.4 Viajes Felgueres SA de CV – key employees
13 Appendix
13.1 Contact Us
13.2 About Timetric
13.3 Disclaimer
List of Tables
Table 1: Travel and Tourism Sector Definitions
Table 2: North America – Domestic Tourism Markets (Million), 2007–2011
Table 3: North America – Domestic Tourism Markets (Million), 2011–2016

6. Table 4: North America – International Arrivals from Africa (Thousand), 2007–2011
Table 5: North America – International Arrivals from Africa (Thousand), 2011–2016
Table 6: North America – International Arrivals from Asia-Pacific (Thousand), 2007–2011
Table 7: North America – International Arrivals from Asia-Pacific (Thousand), 2011–2016
Table 8: North America – International Arrivals from Europe (Thousand), 2007–2011
Table 9: North America – International Arrivals from Europe (Thousand), 2011–2016
Table 10: North America – International Arrivals from the Middle East (Thousand), 2007–2011
Table 11: North America – International Arrivals from the Middle East (Thousand), 2011–2016
Table 12: North America – International Arrivals from South and Central America (Thousand),
2007–2011
Table 13: North America – International Arrivals from South and Central America (Thousand),
2011–2016
Table 14: North America – Total Inbound Arrivals (Million), 2007–2011
Table 15: North America – Total Inbound Arrivals (Million), 2011–2016
Table 16: North America – Tourists Departing to Africa (Thousand), 2007–2011
Table 17: North America – Tourists Departing to Africa (Thousand), 2011–2016
Table 18: North America – Tourists Departing to Asia-Pacific (Thousand), 2007–2011
Table 19: North America – Tourists Departing to Asia-Pacific (Thousand), 2011–2016
Table 20: North America – Tourists Departing to Europe (Thousand), 2007–2011
Table 21: North America – Tourists Departing to Europe (Thousand), 2011–2016
Table 22: North America – Tourists Departing to the Middle East (Thousand), 2007–2011
Table 23: North America – Tourists Departing to the Middle East (Thousand), 2011–2016
Table 24: North America – Tourists Departing to South and Central America (Thousand),
2007–2011
Table 25: North America – Tourists Departing to South and Central America (Thousand),
2011–2016
Table 26: North America – International Departures (Thousand), 2007–2011
Table 27: North America – International Departures (Thousand), 2007–2011
Table 28: North America – Travel Intermediaries Industry Value by Product Type (US$ Billion),
2007–2011
Table 29: North America – Travel Intermediaries Industry Value by Product Type (US$ Billion),
2011–2016
Table 30: North America – Travel Intermediaries’ Online Revenues by Provider (US$ Billion),
2007–2011
Table 31: North America – Travel Intermediaries’ Online Revenues by Provider (US$ Billion),
2011–2016
Table 32: North America – Travel Intermediaries’ Online Revenues by Type of Tourist (US$
Billion), 2007–2011
Table 33: North America – Travel Intermediaries’ Online Revenues by Type of Tourist (US$
Billion), 2011–2016
Table 34: North America – Travel Intermediaries’ In-Store Revenues by Provider (US$ Billion),
2007–2011

7. Table 35: North America – Travel Intermediaries’ In-Store Revenues by Provider (US$ Billion),
2011–2016
Table 36: North America – Travel Intermediaries’ In-Store Revenues by Type of Tourist (US$
Billion), 2007–2011
Table 37: North America – Travel Intermediaries’ In-Store Revenues by Type of Tourist (US$
Billion), 2011–2016
Table 38: North America – Travel Agent Revenues from Domestic Tourism by Sales Channel
(US$ Billion), 2007–2011
Table 39: North America – Travel Agent Revenues from Domestic Tourism by Sales Channel
(US$ Billion), 2011–2016
Table 40: North America – Travel Agent Revenues from International Tourism by Sales Channel
(US$ Billion), 2007–2011
Table 41: North America – Travel Agent Revenues from International Tourism by Sales Channel
(US$ Billion), 2011–2016
Table 42: North America – Tour Operator Revenues from Domestic Tourism by Sales Channel
(US$ Billion), 2007–2011
Table 43: North America – Tour Operator Revenues from Domestic Tourism by Sales Channel
(US$ Billion), 2011–2016
Table 44: North America – Tour Operator Revenues from International Tourism by Sales Channel
(US$ Billion), 2007–2011
Table 45: North America – Tour Operator Revenues from International Tourism by Sales Channel
(US$ Billion), 2011–2016
Table 46: North America – Other Intermediaries Revenues from Domestic Tourism by Sales
Channel (US$ Billion), 2007–2011
Table 47: North America – Other Intermediaries Revenues from Domestic Tourism by Sales
Channel (US$ Billion), 2011–2016
Table 48: North America – Other Intermediaries Revenues from International Tourism by Sales
Channel (US$ Million), 2007–2011
Table 49: North America – Other Intermediaries Revenues from International Tourism by Sales
Channel (US$ Million), 2011–2016
Table 50: US – Travel Intermediaries Industry Value by Product Type (US$ Billion), 2007–2011
Table 51: US – Travel Intermediaries Industry Value by Product Type (US$ Billion), 2011–2016
Table 52: US – Travel Intermediaries Online Revenues by Provider (US$ Billion), 2007–2011
Table 53: US – Travel Intermediaries Online Revenues by Provider (US$ Billion), 2011–2016
Table 54: US – Travel Intermediaries Online Revenues by Type of Tourist (US$ Billion),
2007–2011
Table 55: US – Travel Intermediaries Online Revenues by Type of Tourist (US$ Billion),
2011–2016
Table 56: US – Travel Intermediaries In-Store Revenues by Provider (US$ Billion), 2007–2011
Table 57: US – Travel Intermediaries In-Store Revenues by Provider (US$ Billion), 2011–2016
Table 58: US – Travel Intermediaries In-Store Revenues by Type of Tourist (US$ Billion),
2007–2011

8. Table 59: US – Travel Intermediaries In-Store Revenues by Type of Tourist (US$ Billion),
2011–2016
Table 60: US – Travel Agent Revenues from Domestic Tourism by Sales Channel (US$ Billion),
2007–2011
Table 61: US – Travel Agent Revenues from Domestic Tourism by Sales Channel (US$ Billion),
2011–2016
Table 62: US – Travel Agent Revenues from International Tourism by Sales Channel (US$ Billion),
2007–2011
Table 63: US – Travel Agent Revenues from International Tourism by Sales Channel (US$ Billion),
2011–2016
Table 64: US – Tour Operator Revenues from Domestic Tourism by Sales Channel (US$ Billion),
2007–2011
Table 65: US – Tour Operator Revenues from Domestic Tourism by Sales Channel (US$ Billion),
2011–2016
Table 66: US – Tour Operator Revenues from International Tourism by Sales Channel (US$
Billion), 2007–2011
Table 67: US – Tour Operator Revenues from International Tourism by Sales Channel (US$
Billion), 2011–2016
Table 68: US – Other Intermediaries Revenues from Domestic Tourism by Sales Channel (US$
Billion), 2007–2011
Table 69: US – Other Intermediaries Revenues from Domestic Tourism by Sales Channel (US$
Billion), 2011–2016
Table 70: US – Other Intermediaries Revenues from International Tourism by Sales Channel (US$
Million), 2007–2011
Table 71: US – Other Intermediaries Revenues from International Tourism by Sales Channel (US$
Million), 2011–2016
Table 72: Canada – Travel Intermediaries Industry Value by Product Type (CAD Million),
2007–2011
Table 73: Canada – Travel Intermediaries Industry Value by Product Type (CAD Million),
2011–2016
Table 74: Canada – Travel Intermediaries Online Revenues by Provider (CAD Million), 2007–2011
Table 75: Canada – Travel Intermediaries Online Revenues by Provider (CAD Million), 2011–2016
Table 76: Canada – Travel Intermediaries Online Revenues by Type of Tourist (CAD Million),
2007–2011
Table 77: Canada – Travel Intermediaries Online Revenues by Type of Tourist (CAD Million),
2011–2016
Table 78: Canada – Travel Intermediaries In-Store Revenues by Provider (CAD Million),
2007–2011
Table 79: Canada – Travel Intermediaries In-Store Revenues by Provider (CAD Million),
2011–2016
Table 80: Canada – Travel Intermediaries In-Store Revenues by Type of Tourist (CAD Million),
2007–2011

9. Table 81: Canada – Travel Intermediaries In-Store Revenues by Type of Tourist (CAD Million),
2011–2016
Table 82: Canada – Travel Agent Revenues from Domestic Tourism by Sales Channel (CAD
Million), 2007–2011
Table 83: Canada – Travel Agent Revenues from Domestic Tourism by Sales Channel (CAD
Million), 2011–2016
Table 84: Canada – Travel Agent Revenues from International Tourism by Sales Channel (CAD
Billion), 2007–2011
Table 85: Canada – Travel Agent Revenues from International Tourism by Sales Channel (CAD
Billion), 2011–2016
Table 86: Canada – Tour Operator Revenues from Domestic Tourism by Sales Channel (CAD
Million), 2007–2011
Table 87: Canada – Tour Operator Revenues from Domestic Tourism by Sales Channel (CAD
Million), 2011–2016
Table 88: Canada – Tour Operator Revenues from International Tourism by Sales Channel (CAD
Million), 2007–2011
Table 89: Canada – Tour Operator Revenues from International Tourism by Sales Channel (CAD
Million), 2011–2016
Table 90: Canada – Other Intermediaries Revenues from Domestic Tourism by Sales Channel
(CAD Million), 2007–2011
Table 91: Canada – Other Intermediaries Revenues from Domestic Tourism by Sales Channel
(CAD Million), 2011–2016
Table 92: Canada – Other Intermediaries Revenues from International Tourism by Sales Channel
(CAD Million), 2007–2011
Table 93: Canada – Other Intermediaries Revenues from International Tourism by Sales Channel
(CAD Million), 2011–2016
Table 94: Mexico – Travel Intermediaries Market Value (MXN Million), by Product Type, 2007-
2011
Table 95: Mexico – Travel Intermediaries Market Value (MXN Million), by Product Type,
2011–2016
Table 96: Mexico – Travel Intermediaries Online Revenues (MXN Million), by Provider, 2007-2011
Table 97: Mexico – Travel Intermediaries Online Revenues (MXN Million), by Provider, 2011–2016
Table 98: Mexico – Travel Intermediaries Online Revenues (MXN Million), by Type of Tourist,
2007-2011
Table 99: Mexico – Travel Intermediaries Online Revenues (MXN Million), by Type of Tourist,
2011–2016
Table 100: Mexico – Travel Intermediaries In-Store Revenues (MXN Million), by Provider, 2007-
2011
Table 101: Mexico – Travel Intermediaries In-Store Revenues (MXN Million), by Provider,
2011–2016
Table 102: Mexico – Travel Intermediaries In-Store Revenues (MXN Billion), by Type of Tourist,
2007–2011

10. Table 103: Mexico – Travel Intermediaries In-Store Revenues (MXN Billion), by Type of Tourist,
2011–2016
Table 104: Mexico – Travel Agent Revenues from Domestic Tourism (MXN Million), by Sales
Channel, 2007–2011
Table 105: Mexico – Travel Agent Revenues from Domestic Tourism (MXN Million), by Sales
Channel, 2011–2016
Table 106: Mexico – Travel Agent Revenues from International Tourism (MXN Million), by Sales
Channel, 2007-2011
Table 107: Mexico Travel Agent Revenues from International Tourism (MXN Million), by Sales
Channel, 2011–2016
Table 108: Mexico – Tour Operator Revenues from Domestic Tourism (MXN Million), by Sales
Channel, 2007–2011
Table 109: Mexico – Tour Operator Revenues from Domestic Tourism (MXN Million), by Sales
Channel, 2011–2016
Table 110: Mexico – Tour Operator Revenues from International Tourism (MXN Million), by Sales
Channel, 2007-2011
Table 111: Mexico – Tour Operator Revenues from International Tourism (MXN Million), by Sales
Channel, 2011–2016
Table 112: Mexico – Other Intermediaries Revenues from Domestic Tourism (MXN Million), by
Sales Channel, 2007-2011
Table 113: Mexico – Other Intermediaries Revenues from Domestic Tourism (MXN Million), by
Sales Channel, 2011–2016
Table 114: Mexico – Other Intermediaries Revenues from International Tourism (MXN Million), by
Sales Channel, 2007-2011
Table 115: Mexico – Other Intermediaries Revenues from International Tourism (MXN Million), by
Sales Channel, 2011–2016
Table 116: Expedia, Inc., Key Facts
Table 117: Expedia, Inc., Main Services and Brands
Table 118: Expedia, Inc., History
Table 119: Expedia, Inc., Key Employees
Table 120: Carlson Wagonlit Travel, Key Facts
Table 121: Carlson Wagonlit Travel, Main Services and Brands
Table 122: Carlson Wagonlit Travel, Key Employees
Table 123: Sunwing Travel Group Inc, Key Facts
Table 124: Sunwing Travel Group Inc, Main Services
Table 125: Sunwing Travel Group Inc, Key Employees
Table 126: Flight Network, Key Facts
Table 127: Flight Network, Key Employees
Table 128: Red Tag Vacations, Key Facts
Table 129: Red Tag Vacations, Key Employees
Table 130: Voyages à Rabais, Key Facts
Table 131: Voyages à Rabais, Key Employees

11. Table 132: American Express Company (México), SA de CV, Key Facts
Table 133: American Express Company (México), SA de CV, Key Employees
Table 134: La Casa del Viaje, SA de CV, Key Facts
Table 135: Anfitriones Nacionales, Key Facts
Table 136: Anfitriones Nacionales, Key Employees
Table 137: Viajes Felgueres SA de CV, Key Facts
Table 138: Viajes Felgueres SA de CV, Main Services
Table 139: Viajes Felgueres SA de CV, Key Employees
List of Figures
Figure 1: SWOT Analysis of the North America Travel Intermediaries Market
Figure 2: North America –Top Domestic Tourism Markets (Million), 2007–2016
Figure 3: North America – International Arrivals from Africa (Thousand), 2007–2016
Figure 4: North America – International Arrivals from Asia-Pacific (Thousand), 2007–2016
Figure 5: North America – International Arrivals from Europe (Thousand), 2007–2016
Figure 6: North America – International Arrivals from the Middle East (Thousand), 2007–2016
Figure 7: North America – International Arrivals from South and Central America (Thousand),
2007–2016
Figure 8: North America – Receiving International Arrivals (Million), 2007–2016
Figure 9: North America – Tourists Departing to Africa (Thousand), 2007–2016
Figure 10: North America – Tourists Departing to Asia-Pacific (Thousand), 2007–2016
Figure 11: North America – Tourists Departing to Europe (Thousand), 2007–2016
Figure 12: North America – Tourists Departing to the Middle East (Thousand), 2007–2016
Figure 13: North America – Tourists Departing to South and Central America (Thousand),
2007–2016
Figure 14: North America – International Departures (Thousand), 2007–2016
Figure 15: North America – Travel Intermediaries Industry Value by Product Type (%), 2011
Figure 16: North America – Travel Intermediaries’ Online Revenues by Provider (US$ Billion),
2007, 2011 and 2016
Figure 17: North America – Travel Intermediaries’ Online Revenues by Type of Tourist (US$
Billion), 2007, 2011 and 2016
Figure 18: North America – Travel Intermediaries’ In-Store Revenues by Provider (US$ Billion),
2007, 2011 and 2016
Figure 19: North America – Travel Intermediaries’ In-Store Revenues by Type of Tourist (US$
Billion), 2007, 2011 and 2016
Figure 20: North America – Travel Agent Revenues from Domestic Tourism by Sales Channel (%),
2007 and 2011
Figure 21: North America – Travel Agent Revenues from International Tourism by Sales Channel
(%), 2007 and 2011
Figure 22: North America – Tour Operator Revenues from Domestic Tourism by Sales Channel
(%), 2007 and 2011
Figure 23: North America – Tour Operator Revenues from International Tourism by Sales Channel

12. (%), 2007 and 2011
Figure 24: North America – Other Intermediaries Revenues from Domestic Tourism by Sales
Channel (%), 2007 and 2011
Figure 25: North America – Other Intermediaries Revenues from International Tourism by Sales
Channel (%), 2007 and 2011
Figure 26: North American Travel Intermediaries Industry – Porter’s Five Forces Analysis
Figure 27: US – Travel Intermediaries Industry Value by Product Type (%), 2011
Figure 28: US – Travel Intermediaries Online Revenues by Provider (US$ Billion), 2007, 2011 and
2016
Figure 29: US – Travel Intermediaries Online Revenues by Type of Tourist (US$ Billion), 2007,
2011 and 2016
Figure 30: US – Travel Intermediaries In-Store Revenues by Provider (US$ Billion), 2007, 2011
and 2016
Figure 31: US – Travel Intermediaries In-Store Revenues by Type of Tourist (US$ Billion), 2007,
2011 and 2016
Figure 32: US – Travel Agent Revenues from Domestic Tourism by Sales Channel (%), 2007 and
2011
Figure 33: US – Travel Agent Revenues from International Tourism by Sales Channel (%), 2007
and 2011
Figure 34: US – Tour Operator Revenues from Domestic Tourism by Sales Channel (%), 2007
and 2011
Figure 35: US – Tour Operator Revenues from International Tourism by Sales Channel (%), 2007
and 2011
Figure 36: US – Other Intermediaries Revenues from Domestic Tourism by Sales Channel (%),
2007 and 2011
Figure 37: US – Other Intermediaries Revenues from International Tourism by Sales Channel (%),
2007 and 2011
Figure 38: Canada – Travel Intermediaries Industry Value by Product Type (%), 2011
Figure 39: Canada – Travel Intermediaries Online Revenues by Provider (CAD Million), 2007,
2011 and 2016
Figure 40: Canada – Travel Intermediaries Online Revenues by Type of Tourist (CAD Million),
2007, 2011 and 2016
Figure 41: Canada – Travel Intermediaries In-Store Revenues by Provider (CAD Million), 2007,
2011 and 2016
Figure 42: Canada – Travel Intermediaries In-Store Revenues by Type of Tourist (CAD Million),
2007, 2011 and 2016
Figure 43: Canada – Travel Agent Revenues from Domestic Tourism by Sales Channel (%), 2007
and 2011
Figure 44: Canada – Travel Agent Revenues from International Tourism by Sales Channel (%),
2007 and 2011
Figure 45: Canada – Tour Operator Revenues from Domestic Tourism by Sales Channel (%),
2007 and 2011

13. Figure 46: Canada – Tour Operator Revenues from International Tourism by Sales Channel (CAD
Million), 2007 and 2011
Figure 47: Canada – Other Intermediaries Revenues from Domestic Tourism by Sales Channel
(%), 2007 and 2011
Figure 48: Canada – Other Intermediaries Revenues from International Tourism by Sales Channel
(%), 2007 and 2011
Figure 49: Mexico – Travel Intermediaries Market Value (%), by Product Type, 2011
Figure 50: Mexico – Travel Intermediaries Online Revenues (MXN Million), by Provider, 2007,
2011 and 2016
Figure 51: Mexico – Travel Intermediaries Online Revenues (MXN Million) by Type of Tourist,
2007, 2011 and 2016
Figure 52: Mexico – Travel Intermediaries In-Store Revenues (MXN Million) by Provider, 2007,
2011 and 2016
Figure 53: Mexico – Travel Intermediaries In-Store Revenues (MXN Billion), by Type of Tourist,
2007, 2011 and 2016
Figure 54: Mexico – Travel Agent Revenues from Domestic Tourism (%) by Sales Channel, 2007
and 2011
Figure 55: Mexico – Travel Agent Revenues from International Tourism (%) by Sales Channel,
2007 and 2011
Figure 56: Mexico – Tour Operator Revenues from Domestic Tourism (%) by Sales Channel, 2007
and 2011
Figure 57: Mexico – Tour Operator Revenues from International Tourism (MXN Million), by Sales
Channel, 2007 and 2011
Figure 58: Mexico – Other Intermediaries Revenues from Domestic Tourism (%) by Sales
Channel, 2007 and 2011
Figure 59: Mexico – Other Intermediaries Revenues from International Tourism (%), by Sales
Channel, 2007 and 2011
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