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Designing for the Ubicomp Era: Services, Objects and Mental Models
1.
Designing for the
Ubicomp era B-Ware IoT Week - October 5th, 2011, Brest, France Pierrick Thébault Bell Labs Applications Domain 1 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
2.
ABOUT ME HELLO
Bell Labs France Application Studio Pierrick Thébault Designer PhD candidate at Arts et Métiers Paristech I do research in service design, interactions techniques and user experience for smart objects and environments. COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
3.
AGENDA 1. The Ubiquitous
Computing era 2. Designing objects/services 3. Bell Labs approach 4. Perspectives and papers 3 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
4.
1. UBIQUITOUS COMPUTING
4 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
5.
UBICOMP ABOUT “We
are trying to conceive a new way of thinking about computers in the world, one that takes into account the natural human environment and allows the computers themselves to vanish into the background.” Weiser, M., 1995. The computer for the 21st century. Scientific American, 272(3), 78–89. 5 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
6.
UBICOMP ABOUT
Photo http://www.flickr.com/photos/ikkoskinen/322532360/sizes/o/in/photostream/ Does the concept of applications apply to objects? 6 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
7.
UBICOMP ABOUT
Does the concept of applications apply to objects? 7 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
8.
UBICOMP RESEARCH
Ambient Intelligence Smart environments Pervasive Computing Anything, anywhere, anytime Situated computing Context-aware systems Physical computing Tangible interfaces Internet of Things Smart objects Wearable computing Sentient computers Augmented senses A shared perception of the world 8 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
9.
UBICOMP FEW EXEMPLES
Sifteo Oasis project Olinda Radio Wimm 6th sense Nabaztag NoDesign Mediacup 9 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
10.
2. DESIGNING OBJECTS/SERVICES
10 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
11.
DESIGNING OBJECTS/SERVICES QUOTE
“Information no longer needs to be the purpose of an object, but one of many qualities that enables it to be useful and desirable in ways that are more directly related to people’s wants and needs.” Kuniavsky, M. 2010. Smart things: ubiquitous computing user experience design. Morgan Kaufmann Publisher. 11 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
12.
DESIGNING OBJECTS/SERVICES A SMALL
DIFFERENCE • Process information • Do not process information Devices • Direct connection Things • Indirect connection id shortcuts Web labels history 12 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
13.
DESIGNING OBJECTS/SERVICES VISION
13 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
14.
DESIGNING OBJECTS/SERVICES RESEARCH QUESTIONS 1
What objects should be augmented? ? What type of feature or capabilities should be 2 added to objects? What human-object interactions 3 should be designed? 14 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
15.
DESIGNING OBJECTS/SERVICES A STUDY
OF SERVICES’ IMPACT To avoid potential confusion and poor Shape Interactions acceptance, it is needed to carefully anticipate, evaluate and avoid potential conflicts, tensions and ambiguity brought about by the Services Relations services that are likely to augment our everyday objects. 15 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
16.
3. APPROACH
16 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
17.
USERS’ NEEDS APPROACH
How to identify users’s needs? 17 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
18.
USERS’ NEEDS CONTEXTUAL INVESTIGATION
18 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
19.
USERS’ NEEDS PARTICIPATORY DESIGN
19 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
20.
SERVICE DEFINITION APPROACH
What type of services can be designed? 20 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
21.
SERVICE DEFINITION CAPABILITIES
www www Web resources! Deliver Share Trigger! Objects! 21 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
22.
SERVICE DEFINITION TYPOLOGY
DESKTOP-BASED TO MONITOR OBJECTS APPLICATIONS OBJECT-BASED TO AUGMENT OBJECTS ENV-BASED TO ORCHESTRATE OBJECTS 22 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
23.
MENTAL MODELS APPROACH
How to capture mental models of an objects’ ecosystem? 23 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
24.
MENTAL MODELS PROTOCOL
24 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
25.
MENTAL MODELS FINDINGS
THE NETWORK MAP THE PERSONAL TIMELINE THE COMPUTER BRAIN THE INTERNET BUBBLE 25 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
26.
OBJECT APPROACH
How to redesign existing objects? 26 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
27.
OBJECT ALARM-CLOCK
27 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
28.
OBJECT HACKING
28 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
29.
OBJECT REDESIGN
29 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
30.
OBJECT REDESIGN
30 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
31.
OBJECT MODULES
31 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
32.
OBJECT MODULES
32 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
33.
OBJECT APPROACHES
Augmented object Materialization Explosion of functions App USER INTERFACE App USER INTERFACE ACTIONS USER INTERFACE Apps + ACTIONS ACTIONS SHAPE PRIMARY FUNCTIONS PRIMARY FUNCTIONS App 33 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
34.
4. PERSPECTIVES & PAPERS
34 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
35.
PERSPECTIVES OTHER CHALLENGES To
collaborate To ensure adoption To go further Methodologies User-defined Scale(s) of & tools infrastructures experience 35 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
36.
REFERENCES PAPERS « Navigating the
Web of Things: visualizing and interacting with Web-enabled objects » Mathieu Boussard, Pierrick Thébault International Symposium On Leveraging Applications of Formal Methods, Verification and Validation Heraklion, Crete, October 2010. « EnvB: An Environment-based Mobile Browser for the Web of Things » Pierrick Thébault, Mathieu Boussard, Monique Lu, Cédric Mivielle, Simon Richir Interacting with Smart Objects Workshop, Intelligent User Interfaces (IUI) Stanford University, USA, February 2011. « Towards the Design of Intelligible Object-based applications for the Web of Things » Pierrick Thébault, Dominique Decotter, Simon Richir 2nd international workshop on the Web of Things (WoT 2011), Pervasive San Francisco, USA, June 2011. 36 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
37.
THANKS ! pierrick.thebault@alcatel-lucent.com
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