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Amplify The Impact Of Your People Business Productivity Infrastructure Built On 2007 Office System
1. The World is Flat!
―The world got flat when all 10 of these
flatteners converged around the year 2000.
This created a global, Web-enabled
playing field that allows for multiple
forms of collaboration on
research and work in real time, without
regard to geography, distance or, in the
near future, even language.‖
-- Thomas Friedman, “It's a Flat World, After All”
nyTimes.com, April 3, 2005
Thomas Friedman, referring to ten (10) technological, political, and social shifts (e.g. fall of the Berlin Wall, the dotcom boom, common software
platforms, outsourcing, offshoring, supply chaining, insourcing,…), converging around the year 2000, that have “leveled” the playing field:
2. Business Productivity Infrastructure
''It is the creation of this
platform, with these unique
attributes, that is the truly important
sustainable breakthrough that made
what you call the flattening of the world
possible.'‗
-- Thomas Friedman quoting
Craig Mundie, Chief Technology Officer (CTO)
Microsoft Corporation
3. The New World Of Work
Workplace Role of
Trends Software
One world Simplify
of business working together
Find info and
Always on, improve
always connected business insight
Transparent Secure and
organization manage content
5. Ayala Land Inc
Unified
Business Enterprise Content
Communications
Intelligence Management
And Collaboration
Website
Business Open And
Data Extensible XML File
Workflow Search UI Security
Catalog Formats Framework
Secured, Well-Managed Infrastructure
6. Business Productivity Infrastructure
Unified
Business Enterprise Content
Communications
Intelligence Management
And Collaboration
Website
Business Open And
Data Extensible XML File
Workflow Search UI Security
Catalog Formats Framework
Secured, Well-Managed Infrastructure
10. Enterprise Search :
People and Information Profile &
Expertise
Relevant Search
Results from People
Unstructured and
Structured Data Social
Network
Enterprise Information
Desktop Websites Collaboration Enterprise Line of
Files & Email (WorkSpaces, Content Mgt Business
File Shares Applications
Blogs, Wikis)
(ERP, CRM)
12. Enterprise Search :
User Experience Integrated into the
Applications you use
everyday
Search as a Service
13. Microsoft Search Solutions
Integrated User Experience
Unlock Data and Expertise Company Network
Built for the Enterprise
Company Network
Company Network
15. Search in Microsoft Office
SharePoint Server 2007 (MOSS2007)
Simple, clean and
powerful interface
16. Search in MOSS2007
User Interface
Advanced options
Tabbed user interface
Search scopes
17. Search in MOSS2007
User Interface
Alternate views of
search results
Query correction
Hit highlighting ―Did you mean…?‖
18. Search in MOSS2007
User Interface
Narrow search
results with advanced
queries like ―filetype‖
Create search alerts
to let you know when
new results are found
20. Search in MOSS2007
People and Expertise
View by relevance or
social distance
Refine results using Integration with
various properties real time
communications
21. Search in MOSS2007
People and Expertise
Find external
contacts and contact
colleagues who know
them
Locate and contact
people and experts Enhanced internal
using social and external people
networking search using
Knowledge Network
23. Search in MOSS2007
Unlock Line-of-Business Application Data
Integrate with
Update customer Customer satisfaction
Internet services like
information history
location mapping
Integrate with and
launch CRM
business processes
Customer details
Customer
support history
Key contacts
24. Windows Live Search
Simple Precise Search for the Internet
Tabbed search
results
Easily search within
a site from the results
list Unlimited scroll – all
results on one page
Slider to customize
level of detail
25. Windows Live Search
Optimized Image Search Experience
Slider to
Mouse-over reveals
customize size of
image details
images displayed
29. Forms-driven Business Processes
2007 Microsoft Office system form scenarios
Forms as documents Forms managing
in a library document meta data
Document Repository
Sales Employment Claims
Forms driving a Forms as front end
workflow Contracts Asia Pacific Region to business process
Example: Patient Treatment Form Example: Expense Report
30. Business Process Collaboration
Current and Upcoming Capabilities
Firewall
Users we will reach tomorrow
# of deployed forms solutions
Users we reach today
Forms Services
Browser-based Forms
Managed desktop Un-managed desktop
Organizations Customers, Partners, Suppliers, Citizens
# of users filling out and submitting forms
32. Forms-driven Business Processes
Microsoft Technology Roadmap
Reach more users with better forms
Browser enabled InfoPath forms
New controls, Better printing
Design & Compatibility Checker
Intranet, Extranet, Internet
33. Reach more users with better forms
…via Browser enabled InfoPath Forms
Internet Explorer
Other Browsers
Designed once!
Same experience in
Internet Explorer,
Firefox,
Safari,
Netscape
and the
InfoPath rich client
34. Forms-driven Business Processes
Microsoft Technology Roadmap
Automate form-driven business
processes
Forms in Outlook, including Property Promotion
Workflow, Archiving, Information Rights
Management
Integration with Property Panel & Workflow
Tasks
Template Parts, Data Connection Library,
Programmability Pane, Add-Ins
35. Automate form-driven business processes
…through Property Panel, Workflow and Outlook integration
View InfoPath
forms inside
Outlook
Edit and submit
InfoPath forms
inside message
36. Forms-driven Business Processes
Microsoft Technology Roadmap
Rapidly develop and deploy form
solutions in the enterprise
Common development platform (OM, data
connectivity)
ActiveX, Windows Form and ASPX control
Visual Studio Tools for Office, Tools for
Applications
Importer/Exporter Framework
37. Rapidly develop scalable form solutions
…using Visual Studio Integration
View all
InfoPath views at once!
Managed code
InfoPath
design tasks
Solution files and
resources
InfoPath Designer
InfoPath
data source
38. Document
Management Protect Information Assets
Document Repository Role based
Security on
individual items
Sales Employment Claims
Contracts Asia Pacific
Region
Auditing policies Server
to side IRM
log usage
Recycle
bin
39. Document
Management Structured Document
Collaboration
Role based
security
Approve from
Author
within Office
client Document Repository
Sales Employment Claims
Author
Contracts Asia Pacific
Reviewer Region
Office Open Start workflow
XML based within Office
document client
templates
Central IT
42. Document
Management Automate Business Processes
Document Repository
Sales Employment Claims Content/
Process
integration thru
repository
Forms
Contracts Asia Pacific
Region
Office SharePoint
Designer
Workflow engine
and tools
49. Records
Management Capture And Categorize
Business Records
Records
Transfers Repository
document template
context
DM/E-mail SOAP/SMTP
Systems Interface Records Repository
Contracts Financials Mortgage
Asia Pacific
Region
Configure
repository as per
Physical Assets file plan
Records Manager
53. Records
Management Policy Based Records Retention
Expiration action
Records Repository
Contracts Expired Financials Mortgages Archive
Asia Pacific Expired
Region
Retention policy
defined by
regulations or
business policies Dispose
Records Manager
55. Records
Management Manage The Legal Discovery
Process
Litware Inc. Records Repository HOLD
Sales Employment Claims
11/8/08
Controls
Override
Sr. Attorney Asia Pacific Expiration
Region Policy
Search for
records to Hold
Attorney
58. The Web Content
Management Challenge
consumer
authors developers designers
outbound
syndication
editors
Web Web
Server(s) Server(s)
approvers
Deployment
inbound
syndication Manage complex interactions
among contributors
Development / Enforce business rules
Staging Content re-use
Branding
Simple to find and retrieve content
60. Page Rendering
A typical page render
http://foo.com/bar/pages/welcome.aspx
1. Welcome.aspx page
is requested
MasterPage.master
2. Page layout associated
with page is retrieved
Title
PageLayout.aspx Date 3. Master page associated
Field Control
Field Control Field Control
ByLine
with site is retrieved
Image
Field
Body 4. Controls in page layout
Control render content from page‘s
Field Control
fields into the page
Field Control
Inherited from Microsoft
Windows SharePoint Services
Versioning Workflow
Check-in 2 Stage
and out Undelete
FileName PageLayout Title Body Image Content types Link Fix-up
Welcome.aspx PageLayout.aspx Welcome To News Lorem ipsum dolor sit ... /Images/Chair.jpg Access control etc.
61. Branding and Chrome
Web Pages in Microsoft Office SharePoint Server
ASP.NET 2.0 master pages are used to control look
and feel of the Web site
There are different types of pages in a portal site
Content pages
Customer application pages
SharePoint Application Pages
Forms pages
_layouts pages
Can apply different master page for each type
Alternate CSS setting allows for CSS overrides
independent of master page used
62. What Goes in a Master Page?
Navigation <link rel=“stylesheet” …> <SharePoint:SiteActions …>
Logos <IMG …>
<asp:LoginStatus …>
Search box <SharePoint:HighlightMenu …>
<PublishingNavigation:
<SPSWC:
RightBodySectionSearchBox …>
PortalSiteMapDataSource …>
Login control
Editing controls
CSS references
Any server
control or
markup
63. Page Layouts
Page layouts provide the template for rendering
Reference a master page for global navigation
and chrome
Define what can be authored in the page
Field controls
Web parts
Web part zones
Define how much control the author has over page
content‘s look and feel
Turning on restrictions on field controls
Wrapping controls in CSS classes
Can have many layouts per content type
64. Web content
Management
Author Web Content
Library
Functions, Polici
es, Search
In-context
editing
Web Content Repository
PR
Manager
Authoring Capabilities
Reusable HTML
WYSIWYG Web Office Word fragments
editor
68. Web content
Management Publish Web Content
Separation of Built in Site
content and review/approval variations
presentation workflow
Template
PR
Director
PR
Manager
Press
Release
Internet Site
Production
Server
Content
69. Web content
Management Deploy And Manage
Content
Deployment
System
Page
Scheduling Press Internet Server
System Release
Press Staging ServerBreaking
Release news
Active on: March 31st 2006
Expires On: April 31st 2006
Quick Deploy Intranet Server
PR
Manager
70. Web content
Management Present Content To Web Users
High
performance
and scalability General users
Anonymous
Users
Personalization
Gold
Internet Server Members Members
Forms based
authentication
Fast and
relevant search Silver
Members
71. Business Productivity Infrastructure
Mobile VoIP
Unified
Communications
PBX telephony
And Collaboration
Project Management
Unified Messaging
Offline Collaboration
Integration b/w
SharePoint & Outlook
72. ―50% of large
enterprises have
deployed wireless e-
E-mail mail devices…‖1
―IM is anticipated to
Enterprise Instant become as popular
Messaging as
e-mail‖2
Web Conferencing ―Enterprise Web
conferencing use
will increase 175%
in 2008‖3
1Pew Research Center, 2Gartner, 3Frost & Sullivan
73. Business Productivity Infrastructure
Mobile VoIP
Unified
Communications
PBX telephony integration
And Collaboration
Project Management
Unified Messaging
Offline Collaboration
Integration b/w
SharePoint & Outlook
74. Mobile VOIP Calls & Instant Messaging (IM) via
Microsoft‘s Live Communication Server (LCS)
Application can be re-
branded or re-skinned
Buddy list provides in
presence information of any manner
LCS contacts allowing
OFW’s to choose the most
appropriate form of
communications for their Users can choose to roam
friends and family their voice and messaging
services to WiFi or GSM
with a simple user click
Menu actions allow context
sensitive actions to be
performed against buddies
including IM, Call, etc. Will
include Digital Money
features
76. Business Productivity Infrastructure
Mobile VoIP
Unified LCS telephony integration
Communications into PBX
And Collaboration
Project Management
Unified Messaging
Offline Collaboration
Integration b/w SharePoint &
Outlook
78. Call Controls & Call Deflection
Call Controls - place
a phone call, put a
call on hold, transfer
a call, add multiple
parties to the call
(conference calling),
and hang-up.
Call Deflection –
deflect calls to a
telephony device of
choice, e.g. home
phone, mobile phone,
hotel DID phone, etc.
79. LCS-PBX Integration Capabilities
Missed Call Notification via Email – By default, LCS will
send an email message to Outlook whenever a phone call
is missed.
Setup and Status on Forwarded Calls – LCS users are
able to control the forwarding settings of their PBX
desktop phones using Communicator‘s user interface.
Set Do Not Disturb (DND) – Communicator‘s DND
functionality integrates with the PBX‘s own DND settings.
User Tagging – Communicator allows users to set a
notification option so that when a contact the user needs
to communicate with becomes available, the user is
automatically notified.
81. Business Productivity Infrastructure
Mobile VoIP
Unified
Communications
PBX telephony integration
And Collaboration
Project Management
Unified Messaging
Offline Collaboration
Integration b/w SharePoint
& Outlook
82. Project Management ―Lite‖ Collaboration
Easy Gantt
Charting
Project Task List in
SharePoint sites
for ad-hoc projects
Simple List of
Tasks and
Dependencies
Promote to Project
Professional
85. Microsoft Enterprise Project Management Solution
Easily Create Enterprise
Project Plans
Centrally Store
Projects, Resources &
Reporting
86
86. Enabling Team Participation
Easily Create Enterprise
Team Participation Project Plans
Centrally Store
Projects, Resources &
Reporting
87
87. Deliverables & Projects Stay Together
Easily Create Enterprise
Team Participation Project Plans
Centrally Store Project
Projects, Resources & Documents, Issues/Risks &
Reporting Tasks
88
88. Better Project Productivity
More Productive
Projects
Easily Create Enterprise
Team Participation Project Plans
Centrally Store Project
Projects, Resources & Documents, Issues/Risks &
Reporting Tasks
89
89. Putting IT Investments to Work
Connecting to LOB Applications
More Productive
Projects
Easily Create Enterprise
Team Participation Project Plans
Line of
Business
Systems
Get more from your Centrally Store Project
IT Investments Projects, Resources & Documents, Issues/Risks &
Reporting Tasks
90
92. Business Productivity Infrastructure
Mobile VoIP
Unified
Communications
PBX telephony integration
And Collaboration
Project Management
Unified Messaging
Offline Collaboration
Integration b/w
SharePoint & Outlook
93. Business Productivity Infrastructure
Mobile VoIP
Unified
Communications
PBX telephony integration
And Collaboration
Project Management
Unified Messaging
Offline Collaboration
Integration b/w
SharePoint & Outlook
94. Groove 2007
Collaboration software
Work together dynamically and effectively
Groove workspaces bring the team, tools, and information
together
in one place
Create and customize workspaces without worrying about
server
space or security
Easily include partners, suppliers, and customers
Stay productive anywhere
Workspaces are stored on team members‘ computers
Update team information anywhere, online or offline
Automatic synchronization saves time and keeps the team
updated
Streamline content creation
Keep track of team activity and updates to content
Use integrated communication tools for impromptu discussions
One-click document publishing for workflow, storage and
retrieval
95. About Office Groove 2007
Office Groove 2007 is:
Part of Microsoft Office
Enterprise 2007 suite
A team workspace
application that integrates
with other Microsoft
programs
A rich client that uses
services to bridge work
boundaries and optimize
communications
An extensible platform
that supports a broad
range of team
requirements
96. Collaborative Workspaces
Dynamic Teamwork Information Sharing
and Workflow
Rich client designed from Scalable solution simplifies
the ground up for working sharing information
online, offline, and across throughout and across
network boundaries organizations
Teams and data stay in Foundation for Web-based
sync automatically and applications
effortlessly Extend document life cycle
SharePoint® integration and applications to Groove
connects informal projects workspaces
with structured workflows
and applications
99. Scenario 1: Dispersed Teams
Before Groove 2007 With Groove 2007
Collaboration is difficult
when team members are
geographically and
organizationally separated
Productivity suffers when teams
are forced to rely on
multiple, disconnected tools to
work together
Collaboration tools often Groove 2007 helps teams work
require IT support to extend to together regardless of location or
third parties organization
Duplicate infrastructures hosted Groove 2007 provides a single
outside corporate firewalls workspace, with all team
increase IT costs members, tools, and information
in one place
No application servers or VPNs
required—it just works
100. Scenario 2: Remote or Offline Team Members
Before Groove 2007 With Groove 2007
Productivity suffers and
projects are delayed when
team members cannot connect
to project information when they
are working offline or offsite
Time is wasted when team
members must download files
before they disconnect and
upload changes when they
reconnect Groove 2007 provides teams full
access to workspace files and
Enterprise security can be information, whether connected
breached when mobile users are or disconnected
forced to share files via e-mail
Team members stay productive
anywhere they need to work
Always-on encryption on desktop
and on any network
101. How Groove 2007 Works Office Groove
A hybrid architecture Server 2007 Relay
Firewall
Partner
Business applications
Databases
Disconnected
employee
Office Groove
Server 2007
Data Bridge
Portals
Employee
Office Groove Server
2007 Manager
103. Business Productivity Infrastructure
Mobile VoIP
Unified
Communications
PBX telephony integration
And Collaboration
Project Management
Unified Messaging
Offline Collaboration
Integration b/w
SharePoint & Outlook
105. Business Productivity Infrastructure
Performance Reporting &
Management Business Analysis
Intelligence
Scorecards Spreadsheet
& KPIs publishing
(Excel
Services)
Report
Center
106. Microsoft Business Intelligence
Improving organizations
by providing business
insights to all employees
leading to
better, faster, more
relevant decisions
Drive pervasive business performance
Implement a complete and integrated
business intelligence solution
Deliver widespread intelligence through
Microsoft Office
Meet enterprise needs with affordable
economics
107. Complete Offering
Performance Management
Applications
End-user Tools
BI Platform
108. Microsoft Business Intelligence
An end-to-end integrated offering
Business
Scorecards, Analytics Advanced
Performance Scorecarding
, Planning Analytics
(Business
Management (PerformancePoint (ProClarity 6.2)
Scorecard
Applications Server 2007)
Manager 2005)
Collaboration and Content
(Office SharePoint Server 2007)
End-user Analysis
(Excel 2007)
Integration Analysis Reporting
Integration Services Analysis Services Reporting Services
BI
Platform
SQL Server 2005
RDBMS
109. Business Productivity Infrastructure
Performance Reporting &
Management Business Analysis
Intelligence
Scorecards Spreadsheet
& KPIs publishing
(Excel
Services)
Report
Center
110. Business Scorecard Manager 2005
Align strategy from the top down
Articulate goals Analyze issues
Centralized Contextualized
authoring analysis of
and access scorecards, KPIs, re
right ports and
management unstructured data
of scorecards
and KPIs
Collaborate Manage your
and act business
Strong Data-driven e-mail
integration with notifications for
Portal and scorecard and KPIs
Office system
111 Microsoft Confidential.
111. ProClarity 6.1
Advanced analytics for every decision maker
Simple Powerful
ProClarity ProClarity provides
simplifies how organizations with
decision makers the tools they need
receive to conduct powerful
information and analytic modeling
gain insight into
their business
Adaptable Built for the
ProClarity Microsoft BI
works with a Platform
company‘s Fully integrated
existing with SQL
business and Server, Business
technical Scorecard
infrastructure Manager, SharePoi
and adapts to nt and Office
ongoing needs applications
and changes.
112 Microsoft Confidential.
112. Product Roadmap
ProClarity, BSM, and ―Biz #‖ become one
113 Microsoft Confidential.
113. PerformancePoint Server 2007
Deliver performance management in the Office tools people know
Align Strategy Accelerate Enable Broad Improve
& Execution Decision Performance Business
Making Management Performance
Microsoft Office PerformancePoint Server empowers organizations with
Advanced scorecarding
Powerful analytics and reporting
Synchronized planning and budgeting
Workflow driven forecasting
Robust financial consolidation
Microsoft Office PerformancePoint Server
Reaches all business users with familiar Office environment
Empowers business users to define and own business rules
Handles real-world complexity with model driven approach
Takes advantage of Microsoft SQL Server
115. Business Productivity Infrastructure
Performance Reporting &
Management Business Analysis
Intelligence
Scorecards Spreadsheet
& KPIs publishing
(Excel
Services)
Report
Center
116. Reporting and Analysis
Broad reach tools for insight
Analyze information with powerful and familiar tools
New Office Excel Pivot Tables for analyzing information using business terms
Tight integration between Office Excel and Microsoft SQL Server Analysis Services
ProClarity for additional advanced analysis and visualization capabilities
Enabling end-users with ad hoc reporting capabilities
Report Builder for ad hoc reporting of relational or OLAP data
Microsoft SQL Server Reporting Services for personalized
views of management data
ProClarity for personalization of reports and briefing books
Share reports and analysis over the web
Excel Services for web based viewing of analysis
Scorecards and dashboards for quickly
disseminating information
Report Center for centralized report management
and repository
117. Office Excel 2007
New powerful analysis tools for up to 1M rows of data
Conditional Data Connection
Formatting Library
Spot trends and Quickly access
exceptions in the most
your data to common data
better inform sources in your
your decisions enterprise for
data analysis
Publish Pivot Table
The Server 2007 Against SQL
Server Analysis
Enhanced Services
Sorting and
Filtering Analyze data
with new
Sort by cell color PivotTable tools
or filter data by and enhanced
quarter to work support for SQL
with only the Server Analysis
data you need Services
118 Microsoft Confidential.
118. Office SharePoint Server 2007
A single entry point for all your information
Publish from Excel Excel Services
The Excel Services Create fully
menu enables interactive
you to specify which web based
items to display and data-bound
how users can work worksheets, inclu
with the work-sheet. ding
Then save directly charts, tables, an
to SharePoint d PivotTable
Server 2007 views without
any custom
coding
Secure Sharing Dashboards
Safeguard Create
sensitive rich, interactive
information by dashboards that
controlling access assemble and
to worksheets. display business
With Excel information from
Services Web- disparate
enabled sources, using
access, you can built in web parts
limit what users such as dynamic
can (KPI) and Office
view, protecting Excel 2007
the underlying spreadsheets
data and models
119 Microsoft Confidential.
120. BI Platform
Data acquisition from Data Data presentation
source systems and enrichment, with and distribution
integration business Data access for
Data transformation logic, hierarchical the masses
and synthesis views
Data discovery via
data mining
121 Microsoft Confidential.
121. Data Warehousing
Centrally managed, integrated, single version of the truth
Integrate information from disparate sources
Access corporate data in a heterogeneous environment
Cleanse and transform data with high performance
Ensure high quality data
Store and manage vast amounts of detail data
Maintain high performance for multiple users with
varying workloads
Tap multiple terabytes of atomic data for analysis
Access granular and aggregate data for reporting
Analyze information with an integrated view of your business
Proactive Caching for real time analysis
A centrally managed KPI engine for usage across the business
Data mining for predictive analytics to determine what ―will‖ happen
122. Secure, Well-Managed Infrastructure
Increase IT effectiveness
Increase security and control
Common security services and user roles
Digital signatures on e-mail and documents
Secure cross-firewall workspaces
Simplify deployment and management
MOM 2005 server monitoring
Automated desktop deployment and patch management
Migration tools and planning resources
Reduce end-user support costs
Self-service creation of workspaces, form, workflows and reports
Delegated administration
Accelerated adoption with Office integration
123. Business Productivity Infrastructure Optimization
Model
Building infrastructure to fuel your business
Unified Communications & Collaboration
From: Basic e-mail & phone, with ad-hoc teaming
To: Secure unified business communications & collaboration beyond firewall
Enterprise Content Management
From: Content on files shares & poor discoverability
To: Federated documents & records mgmt with integrated search
capabilities
Business Intelligence
From: Data silos & manual analysis
To: Real-time, strategy-driven closed loop analysis
Basic Standardized Rationalized Dynamic
124. Business Productivity Infrastructure Optimization
Model
The journey to enhance IT‘s value to the business
Cost More Efficient Business Strategic
Center Cost Center Enabler Asset
Content chaos; Standardized Fully managed People-ready
manual content and and provisioned infrastructure with
processes; communication infrastructure predictable
uncoordinated infrastructure with service levels
infrastructure. limited
management and
provisioning
Basic Standardized Rationalized Dynamic
125. SharePoint Feature Areas
Server-based Excel Docs/tasks/calendars, blogs, wi
spreadsheets and data kis, e-mail integration, project
visualization, Report management ―lite‖, Outlook
Center, BI Web integration,
Parts, KPIs/Dashboards offline docs/lists
Business
Intelligence Collaboration
Rich and Web forms Platform Enterprise Portal
based front- Services template, Site
ends, LOB Business Workspaces, Mgmt, Directory, My
actions, pluggable Forms Security, Storage,
Portal Sites, social
SSO Topology, Site Model networking, privacy
control
Content Search
Management
Integrated document Enterprise scalability,
management, records contextual relevance, rich
management, and Web people and business data search
content management with
policies and workflow
126. 2007 Office Momentum
―eWEEK Labs finds that changes in Office 2007 Beta 2, including new
collaboration features, make an upgrade worthwhile.‖
-eWEEK
Over 500,000 downloads of Beta 2 in first few days – more than all of
beta 2 in Office 2003
Already more than 900 early adopter partners investing compared to ~75
partner solutions at the time of the Office 2003 launch
127. Business Productivity Infrastructure Optimization
Model
Building infrastructure to fuel your business
Unified Communications & Collaboration
Collaborative Workspace & Portals * Messaging * IM/ Voice * Web Conferencing
Enterprise Content Management
Documents & Records Mgmt * Web Content Mgmt * Forms Mgmt * Search
Business Intelligence
Performance Mgmt * Reporting & Analysis * Data Warehousing
Basic Standardized Rationalized Dynamic
Outsourcing phenomenon… customers and suppliers connecting regardless of geographyInternet, e-mail, IM, web conferencing, mobile devices, voice mail, fax…. Unified communications