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What gets measured gets done
Love Statistics?
Why bother?
• Because measurement is important.
Why bother?
Do you?
• Run websites / E-Commerce / Portals / Digital
Marketing campaigns?
– - Is Email marketing helping?
– - Is my SEO keyword strategy paying off?
– - We tried that Linkedin advertising thing, did it
generate any ROI?
– - Did my Diwali discount coupon work well?
Google Analytics
What are the different choices in web analytics?
Other analytics packages:
1. eLogic
2. Shiny Stat
3. Site Meter
4. Stat Counter
5. W3 Counter
More……….
Getting Started
• Set up Google analytics
• Install code in your site
• Don‟t get scared with all the options
Google Analytics – Setting up an account
1. Setting up a Google Account – search “Google Account”
2. Navigate to Google.com/analytics
Google Analytics – Setting up an account (continued…)
- Enter general website information
Google Analytics – Setting up an account (continued…)
- Enter website profile information
Google Analytics – Setting up an account (continued…)
- Copy and Install Tracking Codes:
Google Analytics – Setting up an account (continued…)
- Ecommerce (Where applicable):
Please visit
http://code.google.com/apis/analytics/docs/tracking/gaTrackingEco
mmerce.html
for eCommerce integration
Getting Familiar
• Diving Deep (Most important areas)
– Sources of traffic
– What do they do on your site?
– Content optimization
– Its all about relativity
– SEO
Google Analytics
Google Analytics – Understanding the User Interface (UI)
Google Analytics – Home Tab
- Real-Time offers a unique look of what‟s currently occurring on the
website
- Locations shows the location of the current users on the website
- Traffic Source shows where these users came from
- Content shows which pages these users are interacting on
Google Analytics – Understanding the User Interface (UI)
Audience: data includes Demographics
(location, language, etc.), New vs. Returning,
Technology (Browser information,
Windows/Mac), Mobile (type of mobile device,
etc.)
Advertising: Link to Adwords
Traffic Sources: Sources of traffic, separation
between paid and unpaid traffic
Content: Overview page usage, site speed,
entrance and exit pages, bounce pages.
Conversion: Goal information, funnels,
financial (revenues), product performance,
multi-channel
Funnels, etc.
Help Center
Google Analytics – Traffic Sources
Google Analytics – Traffic Sources
• Search Traffic Report
• Direct Traffic Report
• Referral Traffic Report
Google Analytics – Introduction to Filters
Predefined filters:
Exclude/Include only traffic from the domains
Exclude/Include only traffic from the IP addresses
Exclude/Include only traffic to the (such as
www.example.com/motorcycles).
Google Analytics – Filters (continued…)
Google Analytics – Content Walkthrough
Content Overview provides an at-a-glance overview of the key
pageview metrics for your site
Google Analytics – Landing Pages
Google Analytics – Navigational Summary
Google Analytics – Advanced Segmentation
Google Analytics – Advanced Segmentation
Google Analytics – Create a Custom Advanced Segmentation
Advanced Segments can be
created using any analytics
variable permutations:
Examples:
1- Traffic with Conversions
2- Paid Traffic with
Conversions
3. Traffic from a keyword
that converted or achieved
a goal
Google Analytics – Filters (continued…)
Walk through an Advanced Segmentation
Entry
Google Analytics – Understanding Goals, Funnels, and Events
Google Analytics – Understanding Goals, Funnels, and Events
Google Analytics – Understanding Goals, Funnels, and Events
To create a goal and
funnel, go to setup
and click on Profiles
 Goals  URL
Destination
Google Tools for Webmasters
Google Webmaster Tools
• Your Google webmaster account
• Google webmaster central and help center
– Dashboard to Google webmaster tools
– An FAQ and archive of helpful tips and tools
• Google analytics
• XML sitemaps
• Urchin tracking code
• Google AdWords™ / campaign management
Google Webmaster Account
• http://www.google.com/support/webmasters/
– Add it to your Google search account
• You‟ll use this account to do many tasks
– Creates a „view‟ to one or more websites
– Link an XML sitemap to the Google index
– View website traffic and referrer statistics
– See where page links are broken / orphaned
– Help manage your „linking strategy‟
– Maximize AdWords™ campaigns
Website Traffic Analysis
• You need to know six key website statistics
1. How many unique website visitors?
2. Where do they come from? (refer link)
3. What search terms did they use? (refer link)
4. How many pages did they view?
5. What was their navigation pattern?
6. Operating system and browser info
XML Sitemaps
• http://www.sitemaps.org/
• Sitemaps are an easy way for webmasters to
inform search engines about pages on their sites
that are available for crawling. In its simplest
form, a Sitemap is an XML file that lists URLs
for a site along with additional metadata about
each URL (when it was last updated, how often
it usually changes, and how important it is,
relative to other URLs in the site) so that search
engines can more intelligently crawl the site.
• http://www.sitemaps.org/protocol.php
Sample XML Sitemap
<?xml version="1.0" encoding="UTF-8"?>
<urlset
xmlns="http://www.sitemaps.org/schemas/sit
emap/0.9">
<url>
<loc>http://www.example.com/</loc>
<lastmod>2005-01-01</lastmod>
<changefreq>monthly</changefreq>
<priority>0.8</priority>
</url>
</urlset>
http://www.sitemaps.org/protocol.php
Urchin Tracking Code Example
<script
src="http://www.google-
analytics.com/urchin.js"
type="text/javascript"> </script>
<script type="text/javascript">
_uacct = "UA-UserCode-ProfileCode";
urchinTracker();
</script>
http://gpxfiles.googlepages.com/googleanalytics
Urchin Linking Code
• The Urchin Campaign Tracking Module
(beginning with version 5.6 and UTM-4) allows
you to tag your links using master tracking
codes (a utm_id) instead of individual variables.
You simply use utm_id in your links, and define
the meaning of each utm_id in a table. (this
keeps your individual campaigns straight,
which is critical to tracking)
• http://www.hostsite.com/?utm_id=1
• http://en.wikipedia.org/wiki/Google_Analytics
How Link Tracking Works
website
email
RSS
feed
http://www.hostsite.com/landing.htm?utm_id=1
http://www.hostsite.com/landing.htm?utm_id=2
http://www.hostsite.com/landing.htm?utm_id=3
target
page
Each link has a tracking code embedded after the ? mark which is counted by the
analytics
Where and How to Start?
1. Get your website on a real hosting service
2. Create a Google webmaster account
3. Create (run) an XML sitemap (sitemap.xml)
4. Upload the sitemap.xml file, notify Google
5. Upload the Google unique code (xyz.htm)
6. Check to make sure your sitemap is indexed
7. Come back and read the web analytics report
Summary of Google Tools
• Website analysis tools
– Users, refers, navigation
• XML sitemap generation
– Ensures complete indexing
• Urchin tracking code (track / refer)
– Critical for ad / email campaign management
• AdWords™ tools for advertisers
– Get the most out of your ad dollars!
Q&A
pareen@redcom.in
www.linkedin.com/in/pareen

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Measure What Matters with Google Analytics

  • 1. What gets measured gets done
  • 3. Why bother? • Because measurement is important.
  • 5. Do you? • Run websites / E-Commerce / Portals / Digital Marketing campaigns? – - Is Email marketing helping? – - Is my SEO keyword strategy paying off? – - We tried that Linkedin advertising thing, did it generate any ROI? – - Did my Diwali discount coupon work well?
  • 6. Google Analytics What are the different choices in web analytics? Other analytics packages: 1. eLogic 2. Shiny Stat 3. Site Meter 4. Stat Counter 5. W3 Counter More……….
  • 7. Getting Started • Set up Google analytics • Install code in your site • Don‟t get scared with all the options
  • 8. Google Analytics – Setting up an account 1. Setting up a Google Account – search “Google Account” 2. Navigate to Google.com/analytics
  • 9. Google Analytics – Setting up an account (continued…) - Enter general website information
  • 10. Google Analytics – Setting up an account (continued…) - Enter website profile information
  • 11. Google Analytics – Setting up an account (continued…) - Copy and Install Tracking Codes:
  • 12. Google Analytics – Setting up an account (continued…) - Ecommerce (Where applicable): Please visit http://code.google.com/apis/analytics/docs/tracking/gaTrackingEco mmerce.html for eCommerce integration
  • 13. Getting Familiar • Diving Deep (Most important areas) – Sources of traffic – What do they do on your site? – Content optimization – Its all about relativity – SEO
  • 14. Google Analytics Google Analytics – Understanding the User Interface (UI)
  • 15. Google Analytics – Home Tab - Real-Time offers a unique look of what‟s currently occurring on the website - Locations shows the location of the current users on the website - Traffic Source shows where these users came from - Content shows which pages these users are interacting on
  • 16. Google Analytics – Understanding the User Interface (UI) Audience: data includes Demographics (location, language, etc.), New vs. Returning, Technology (Browser information, Windows/Mac), Mobile (type of mobile device, etc.) Advertising: Link to Adwords Traffic Sources: Sources of traffic, separation between paid and unpaid traffic Content: Overview page usage, site speed, entrance and exit pages, bounce pages. Conversion: Goal information, funnels, financial (revenues), product performance, multi-channel Funnels, etc. Help Center
  • 17. Google Analytics – Traffic Sources
  • 18. Google Analytics – Traffic Sources • Search Traffic Report • Direct Traffic Report • Referral Traffic Report
  • 19. Google Analytics – Introduction to Filters Predefined filters: Exclude/Include only traffic from the domains Exclude/Include only traffic from the IP addresses Exclude/Include only traffic to the (such as www.example.com/motorcycles).
  • 20. Google Analytics – Filters (continued…)
  • 21.
  • 22. Google Analytics – Content Walkthrough Content Overview provides an at-a-glance overview of the key pageview metrics for your site
  • 23. Google Analytics – Landing Pages
  • 24. Google Analytics – Navigational Summary
  • 25. Google Analytics – Advanced Segmentation
  • 26. Google Analytics – Advanced Segmentation
  • 27. Google Analytics – Create a Custom Advanced Segmentation Advanced Segments can be created using any analytics variable permutations: Examples: 1- Traffic with Conversions 2- Paid Traffic with Conversions 3. Traffic from a keyword that converted or achieved a goal
  • 28. Google Analytics – Filters (continued…) Walk through an Advanced Segmentation Entry
  • 29. Google Analytics – Understanding Goals, Funnels, and Events
  • 30. Google Analytics – Understanding Goals, Funnels, and Events
  • 31. Google Analytics – Understanding Goals, Funnels, and Events To create a goal and funnel, go to setup and click on Profiles  Goals  URL Destination
  • 32. Google Tools for Webmasters
  • 33. Google Webmaster Tools • Your Google webmaster account • Google webmaster central and help center – Dashboard to Google webmaster tools – An FAQ and archive of helpful tips and tools • Google analytics • XML sitemaps • Urchin tracking code • Google AdWords™ / campaign management
  • 34. Google Webmaster Account • http://www.google.com/support/webmasters/ – Add it to your Google search account • You‟ll use this account to do many tasks – Creates a „view‟ to one or more websites – Link an XML sitemap to the Google index – View website traffic and referrer statistics – See where page links are broken / orphaned – Help manage your „linking strategy‟ – Maximize AdWords™ campaigns
  • 35. Website Traffic Analysis • You need to know six key website statistics 1. How many unique website visitors? 2. Where do they come from? (refer link) 3. What search terms did they use? (refer link) 4. How many pages did they view? 5. What was their navigation pattern? 6. Operating system and browser info
  • 36. XML Sitemaps • http://www.sitemaps.org/ • Sitemaps are an easy way for webmasters to inform search engines about pages on their sites that are available for crawling. In its simplest form, a Sitemap is an XML file that lists URLs for a site along with additional metadata about each URL (when it was last updated, how often it usually changes, and how important it is, relative to other URLs in the site) so that search engines can more intelligently crawl the site. • http://www.sitemaps.org/protocol.php
  • 37. Sample XML Sitemap <?xml version="1.0" encoding="UTF-8"?> <urlset xmlns="http://www.sitemaps.org/schemas/sit emap/0.9"> <url> <loc>http://www.example.com/</loc> <lastmod>2005-01-01</lastmod> <changefreq>monthly</changefreq> <priority>0.8</priority> </url> </urlset> http://www.sitemaps.org/protocol.php
  • 38. Urchin Tracking Code Example <script src="http://www.google- analytics.com/urchin.js" type="text/javascript"> </script> <script type="text/javascript"> _uacct = "UA-UserCode-ProfileCode"; urchinTracker(); </script> http://gpxfiles.googlepages.com/googleanalytics
  • 39. Urchin Linking Code • The Urchin Campaign Tracking Module (beginning with version 5.6 and UTM-4) allows you to tag your links using master tracking codes (a utm_id) instead of individual variables. You simply use utm_id in your links, and define the meaning of each utm_id in a table. (this keeps your individual campaigns straight, which is critical to tracking) • http://www.hostsite.com/?utm_id=1 • http://en.wikipedia.org/wiki/Google_Analytics
  • 40. How Link Tracking Works website email RSS feed http://www.hostsite.com/landing.htm?utm_id=1 http://www.hostsite.com/landing.htm?utm_id=2 http://www.hostsite.com/landing.htm?utm_id=3 target page Each link has a tracking code embedded after the ? mark which is counted by the analytics
  • 41. Where and How to Start? 1. Get your website on a real hosting service 2. Create a Google webmaster account 3. Create (run) an XML sitemap (sitemap.xml) 4. Upload the sitemap.xml file, notify Google 5. Upload the Google unique code (xyz.htm) 6. Check to make sure your sitemap is indexed 7. Come back and read the web analytics report
  • 42. Summary of Google Tools • Website analysis tools – Users, refers, navigation • XML sitemap generation – Ensures complete indexing • Urchin tracking code (track / refer) – Critical for ad / email campaign management • AdWords™ tools for advertisers – Get the most out of your ad dollars!