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Management Conference June 28, 2009 Raj Chintapalli Rajesh VasanthBarre ManojBhave
Emotional Intelligence“The Essence of a Leader”
Emotions State of Mind Conscious mental reaction  Physiological and cognitive interpretation Natural human trait Contagions Must for survival
Amygdala is deep within the most elemental parts of the brain. The main purpose of the innermost part of the brain is survival.
Latin word: intellegere ,[object Object]
analytic reasoning
verbal skills
memory
judgmentIntelligence “We should take care not to make the intellect our god. It has, of course,     powerful muscles, but no personality.  It cannot lead, it can only serve.” - Einstein
Emotional Intelligence Ability to perceive emotions Ability to regulate emotions Ability to perceive gut feeling (intuition) Ability to understand emotions to build relationships       - Family       - Business        - Teams
Cognizant Intelligence Contributes  20% career success  Stops growing after teens Emotional Intelligence  Contributes 80% to career success and life fulfillment It is learnt and can be Mastered  Emotional & Cognizant Intelligence
Easily irritated Quick strong reactions Easily distracted Strong emotions  Lack of Empathy Chronically distressed Lack of Emotional Intelligence
Constituents of Emotional Intelligence Self Awareness Emotional Intelligence Managing Emotions Motivation Empathy SocialSkills
Self assessment   Knowing one’s worth and capabilities Reading one’s emotions  Recognizing the impact of emotions Self awareness
Controlling  disruptive emotions Acclimatization  Optimism Readiness to act  Smoke Alarm Managing Emotions
Optimistic about goals Drive to improve performance Readiness to act and seize opportunities Motivation
Empathy Sensing others emotions Taking active interest in others concerns Developing greater interpersonal sensitivity
Relationship management Organizational awareness Service Influence Others Building Bonds Collaboration Social Skills
Emotional Intelligence Good Leader Social Skill Self Awareness Empathy Managing Emotions Motivation
Awful Boss Low team Morale  Intimidating team members Risks to goals Zero innovation  Greater attrition Leader without EI?
Leadership   "Leadership is ultimately about creating a way for people to contribute to making something extraordinary happen“  - Alan Keith (Genentech)  Leader ,[object Object]
 Inspires a Shared Vision
 Challenges the Process
 Enables Others to Act
 Encourages,[object Object]
Is Leadership = EI? Congruency of personal values and ethical behavior Self-awareness, self-management and motivation Awareness of others and social environment Building relationships and working well with others
Peter Drucker and Daniel Goleman  “Your foremost job as a leader… is to take charge of your own energy and then help orchestrate the energy of those around you” “In any human group the leader has maximal power to sway everyone’s emotions…The effects of primal leadership extend beyond ensuring that a job is well done. Followers also look to a leader for supportive emotional connection – for empathy.”

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Emotional Intelligence Presentation Wharton School Wpwp

  • 1. Management Conference June 28, 2009 Raj Chintapalli Rajesh VasanthBarre ManojBhave
  • 3. Emotions State of Mind Conscious mental reaction Physiological and cognitive interpretation Natural human trait Contagions Must for survival
  • 4. Amygdala is deep within the most elemental parts of the brain. The main purpose of the innermost part of the brain is survival.
  • 5.
  • 9. judgmentIntelligence “We should take care not to make the intellect our god. It has, of course, powerful muscles, but no personality. It cannot lead, it can only serve.” - Einstein
  • 10. Emotional Intelligence Ability to perceive emotions Ability to regulate emotions Ability to perceive gut feeling (intuition) Ability to understand emotions to build relationships - Family - Business - Teams
  • 11. Cognizant Intelligence Contributes 20% career success Stops growing after teens Emotional Intelligence Contributes 80% to career success and life fulfillment It is learnt and can be Mastered Emotional & Cognizant Intelligence
  • 12. Easily irritated Quick strong reactions Easily distracted Strong emotions Lack of Empathy Chronically distressed Lack of Emotional Intelligence
  • 13. Constituents of Emotional Intelligence Self Awareness Emotional Intelligence Managing Emotions Motivation Empathy SocialSkills
  • 14. Self assessment Knowing one’s worth and capabilities Reading one’s emotions Recognizing the impact of emotions Self awareness
  • 15. Controlling disruptive emotions Acclimatization Optimism Readiness to act Smoke Alarm Managing Emotions
  • 16. Optimistic about goals Drive to improve performance Readiness to act and seize opportunities Motivation
  • 17. Empathy Sensing others emotions Taking active interest in others concerns Developing greater interpersonal sensitivity
  • 18. Relationship management Organizational awareness Service Influence Others Building Bonds Collaboration Social Skills
  • 19. Emotional Intelligence Good Leader Social Skill Self Awareness Empathy Managing Emotions Motivation
  • 20. Awful Boss Low team Morale Intimidating team members Risks to goals Zero innovation Greater attrition Leader without EI?
  • 21.
  • 22. Inspires a Shared Vision
  • 25.
  • 26. Is Leadership = EI? Congruency of personal values and ethical behavior Self-awareness, self-management and motivation Awareness of others and social environment Building relationships and working well with others
  • 27. Peter Drucker and Daniel Goleman “Your foremost job as a leader… is to take charge of your own energy and then help orchestrate the energy of those around you” “In any human group the leader has maximal power to sway everyone’s emotions…The effects of primal leadership extend beyond ensuring that a job is well done. Followers also look to a leader for supportive emotional connection – for empathy.”
  • 28.
  • 31.
  • 32. Networking and EI… Cultivation of productive relationships Relationships are with people Needs to have Social skills , a trait of EI
  • 33. Conflicts and EI… Antagonistic state or action (as of divergent ideas, interests, or persons) Opportunities to show your stand by what is right Needs Self awareness, a trait of EI
  • 34. Experience … Todd Ramey, Executive Director, Midwest ISO. “Learning what not to do is as good and as important as what to do” Ed Kelleher, founder Kelleher associates Listen, Ask, Tell and Sell” “Own your emotions” Anil Kumar, CEO, R Square, Inc “A must for healthy relationships and building effective teams”
  • 35. EI is DR-DEAR EI is DR-DEAR Diagnose – Regulate Diagnose-Empathize Appropriately-Respond

Hinweis der Redaktion

  1. Transparent light effect(Basic)To reproduce one of the shapes on this slide, do the following:On the Home tab, in the Slides group, click Layout and then click Blank. On the Home tab, in the Drawing group, click Shapes, and then under Basic Shapes click Oval (first row, second option from the left). Press and hold SHIFT to constrain the shape to a circle, and then drag to draw a circle on the slide. On the Home tab, in the bottom right corner of the Drawing group, click the Format Shape dialog box launcher. In the Format Shape dialog box, click Line Color in the left pane, and then select No line in the Line Color pane. Also in the Format Shape dialog box, click Fill in the left pane, select Gradient fill in the Fill pane, and then do the following:In the Type list, select Radial.Click the button next to Direction, and then click From Center (third option from the left).Under Gradient stops, click Add or Remove until three stops appear in the drop-down list.Also under Gradient stops, customize the gradient stops that you added as follows:Select Stop 1 from the list, and then do the following:In the Stop position box, enter 0%.Click the button next to Color, and then under Theme Colors click Dark Blue, Text 2, Lighter 60% (third row, fourth option from the left).In the Transparency box, enter 80%.Select Stop 2 from the list, and then do the following: In the Stop position box, enter 50%.Click the button next to Color, and then under Dark Blue, Text 2, Lighter 40% (fourth row, fourth option from the left).In the Transparency box, enter 70%.Select Stop 3 from the list, and then do the following: In the Stop position box, enter 100%.Click the button next to Color, and then under Theme Colors click Dark Blue, Text 2, Lighter 40% (fourth row, fourth option from the left). In the Transparency box, enter 100%.On the Home tab, in the Drawing group, click Shape Effects, point to Soft Edges, and then click 10 Point. To reproduce the other shapes on this slide, do the following:Select the circle on the slide. On the Home tab, in the Clipboard group, click the arrow under Paste, and then click Duplicate. Repeat this process to create a total of 10 circles. On the slide, drag the circles to position them at random intervals. For each circle, press and hold SHIFT and then drag the adjustment handles to resize as needed.To reproduce the different color and transparency effects in each of the shapes, do the following:Select the shape. On the Home tab, in the bottom right corner of the Drawing group, click the Format Shape dialog box launcher. In the Format Shape dialog box, click Fill in the left pane, and then select Gradient fill in the Fill pane. Under Gradient stops, click Add or Remove until three stops appear in the drop-down list, and then do the following:For the first and third (small circle below larger circle) circles from the left:Select Stop 1 from the list, and then do the following:In the Stop position box, enter 0%.Click the button next to Color, and then under Theme Colors click Dark Blue, Text 2, Lighter 60% (third row, fourth option from the left).In the Transparency box, enter 90%.Select Stop 2 from the list, and then do the following: In the Stop position box, enter 50%.Click the button next to Color, and then under Dark Blue, Text 2, Lighter 40% (fourth row, fourth option from the left).In the Transparency box, enter 85%.Select Stop 3 from the list, and then do the following: In the Stop position box, enter 100%.Click the button next to Color, and then under Theme Colors click Dark Blue, Text 2, Lighter 40% (fourth row, fourth option from the left). In the Transparency box, enter 100%.For the second circle from the left, do not change the Gradient stops settings in the Format Shape dialog box. For the fourth circle from the left (large circle above third circle):Select Stop 1 from the list, and then do the following:In the Stop position box, enter 0%.Click the button next to Color, and then under Theme Colors click Dark Blue, Text 2, Lighter 60% (third row, fourth option from the left).In the Transparency box, enter 80%.Select Stop 2 from the list, and then do the following: In the Stop position box, enter 50%.Click the button next to Color, and then under Dark Blue, Text 2, Lighter 40% (fourth row, fourth option from the left).In the Transparency box, enter 70%.Select Stop 3 from the list, and then do the following: In the Stop position box, enter 100%.Click the button next to Color, and then under Theme Colors click Dark Blue, Text 2, Lighter 60% (third row, fourth option from the left). In the Transparency box, enter 100%.For the fifth circle from the left:Select Stop 1 from the list, and then do the following:In the Stop position box, enter 0%.Click the button next to Color, and then under Theme Colors click Dark Blue, Text 2, Lighter 40% (fourth row, fourth option from the left).In the Transparency box, enter 88%.Select Stop 2 from the list, and then do the following: In the Stop position box, enter 50%.Click the button next to Color, and then under Dark Blue, Text 2, Lighter 40% (fourth row, fourth option from the left).In the Transparency box, enter 71%.Select Stop 3 from the list, and then do the following: In the Stop position box, enter 100%.Click the button next to Color, and then under Theme Colors click Dark Blue, Text 2, Lighter 40% (fourth row, fourth option from the left). In the Transparency box, enter 100%.For the sixth circle from the left:Select Stop 1 from the list, and then do the following:In the Stop position box, enter 0%.Click the button next to Color, click More Colors, and then in the Colors dialog box, on the Custom tab, enter values for Red: 227, Green: 209, Blue: 143.In the Transparency box, enter 84%.Select Stop 2 from the list, and then do the following: In the Stop position box, enter 50%.Click the button next to Color, click More Colors, and then in the Colors dialog box, on the Custom tab, enter values for Red: 223, Green: 205, Blue: 75.In the Transparency box, enter 85%.Select Stop 3 from the list, and then do the following: In the Stop position box, enter 100%.Click the button next to Color, click More Colors, and then in the Colors dialog box, on the Custom tab, enter values for Red: 214, Green: 195, Blue: 84.In the Transparency box, enter 100%.For the seventh circle from the left:Select Stop 1 from the list, and then do the following:In the Stop position box, enter 0%.Click the button next to Color, and then under Theme Colors click Dark Blue, Text 2, Lighter 60% (third row, fourth option from the left).In the Transparency box, enter 60%.Select Stop 2 from the list, and then do the following: In the Stop position box, enter 50%.Click the button next to Color, and then under Dark Blue, Text 2, Lighter 40% (fourth row, fourth option from the left).In the Transparency box, enter 60%.Select Stop 3 from the list, and then do the following: In the Stop position box, enter 100%.Click the button next to Color, and then under Theme Colors click Dark Blue, Text 2, Lighter 40% (fourth row, fourth option from the left). In the Transparency box, enter 100%.For the eighth circle from the left, do not change the Gradient stops settings in the Format Shape dialog box. For the ninth circle from the left (small brown circle below larger blue circle):Select Stop 1 from the list, and then do the following:In the Stop position box, enter 0%.Click the button next to Color, click More Colors, and then in the Colors dialog box, on the Custom tab, enter values for Red: 227, Green: 209, Blue: 143.In the Transparency box, enter 70%.Select Stop 2 from the list, and then do the following: In the Stop position box, enter 50%.Click the button next to Color, click More Colors, and then in the Colors dialog box, on the Custom tab, enter values for Red: 223, Green: 205, Blue: 75.In the Transparency box, enter 85%.Select Stop 3 from the list, and then do the following: In the Stop position box, enter 100%.Click the button next to Color, click More Colors, and then in the Colors dialog box, on the Custom tab, enter values for Red: 214, Green: 195, Blue: 84.In the Transparency box, enter 100%.For the tenth circle from the left (large blue circle above ninth circle):Select Stop 1 from the list, and then do the following:In the Stop position box, enter 0%.Click the button next to Color, and then under Theme Colors click Dark Blue, Text 2, Lighter 60% (third row, fourth option from the left).In the Transparency box, enter 80%.Select Stop 2 from the list, and then do the following: In the Stop position box, enter 50%.Click the button next to Color, and then under Dark Blue, Text 2, Lighter 40% (fourth row, fourth option from the left).In the Transparency box, enter 74%.Select Stop 3 from the list, and then do the following: In the Stop position box, enter 100%.Click the button next to Color, and then under Theme Colors click Dark Blue, Text 2, Lighter 40% (fourth row, fourth option from the left). In the Transparency box, enter 100%.To reproduce the background on this slide, do the following: Right-click the slide background area, and then click Format Background. In the Format Background dialog box, click Fill in the left pane, select Gradient fill in the Fill pane, and then do the following:In the Type list, select Radial.Click the button next to Direction, and then click From Center (third option from the left).Under Gradient stops, click Add or Remove until two stops appear in the drop-down list.Also under Gradient stops, customize the gradient stops that you added as follows:Select Stop 1 from the list, and then do the following:In the Stop position box, enter 0%.Click the button next to Color, click More Colors, and then in the Colors dialog box, on the Custom tab, enter values for Red: 65, Green: 68, Blue: 97.Select Stop 2 from the list, and then do the following: In the Stop position box, enter 99%.Click the button next to Color, and then click Black, Text 1 (first row, second option from the left).