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The Most Influential Arab Women in the MENA Region




                The Triple Bottom Line
      The three pillars of business sustainability today are Profits, People, and Planet. Rama
       Chakaki, CEO of Baraka Ventures, is helping organizations to deliver the maximum
                                 positive impact across the board.
                                                  By Nina Glinski



                                                                             Bill Gates spent the first half of
                                                                             his career building and now the
                                                                    second half giving. Why not do it si-
                                                                    multaneously? Live and give at the same
                                                                    time,” demands Rama Chakaki. As the
                                                                    captivating Chief Executive Officer of
                                                                    Baraka Ventures, an umbrella organiza-
                                                                    tion with a portfolio of businesses and
                                                                    initiatives that focus on social enter-
                                                                    prise, Chakaki is living the legacy cham-
                                                                    pioned by Gates—a prominent business
                                                                    executive turned force of social change.
                                                                    But unlike Gates, she didn’t wait to be fa-
                                                                    mously rich to answer the calling. With
                                                                    Baraka, she is enabling under-supported
                                                                    social enterprises to thrive and is driving
                                                                    the corporate social responsibility (CSR)
                                                                    discourse within the MENA region.
                                                                        For Chakaki, measuring success is
                                                                    not only about turning a profit, though
                                                                    that is a necessary part of sustainability.
                                                                    “We really have to start shifting our units
                                                                    of measurement to match the demands
                                                                    of today’s world,” says the Syrian-born,
                                                                    Saudi-raised executive. “Even if you are
                                                                    making billions, if there are the levels of
                                                                                                                  IMAGE FROM ISSA ALKINDY - WWW.ISSASK.COM




                                                                    poverty and environmental degradation,
                                                                    then we’ve failed as a species. We need to
                                                                    completely reevaluate that,” she asserts.
                                                                        Chakaki has driven this reevalua-
                                                                    tion since 2006, when she relinquished
                                                                    her executive seat running data centers
      For Rama Chakaki, CEO of Baraka Ventures,                     for EastNets, a 200-employee financial
      success is measured by social impact.
                                                                    services company that was turning an
                                                                    annual profit of $40 million. Compelled




82 FORBES MIDDLE EAST MARCH 2013
by the weak social enterprise support        People really don’t                      three following the spinoff of Zeedna,
system she witnessed in the region,                                                   a modular social media publishing
the ambitious businesswoman set             want handouts, they                       platform, which took key company
about creating Baraka, or ‘blessing’.                                                 talent with it—a loss that would have
She had only previously dabbled in
                                            want to make their                        proven debilitating for many small
social ventures, but braved the new         own decisions; they                       organizations. But Chakaki is un-
territory with a sense of purpose. “I                                                 flustered; while the team formerly in
really jumped into it head first,” she       want to solve their                      place was very talented, Baraka has
enthuses.                                                                             consistently relied on a collaborative
    Indeed, this inspirational woman
                                               own problems                           work environment alongside NGOs,
is not averse to challenge. Despite                                                   entrepreneurs and consultants. “Small
relying on a battery operated heart                                                   is beautiful. It’s a different economic
since the age of 25, Chakaki is an avid    of the population, “People really don’t    framework but it works well because
cyclist and qualified diving instruc-      want handouts, they want to make           your overheads are so low,” she says,
tor—a top-level qualification that         their own decisions; they want to          adding, “We can draw on resources
she earned for the sake of Tawasul,        solve their own problems.”                 internationally. It keeps us agile and
a place-based environmental educa-             Patient capital requires making a      flexible.”
tion project that Baraka got involved      long-term, low return investment in a           By staying small and working
with. With enviable optimism drawn         social enterprise that can solve prob-     collaboratively, Baraka has cre-
from the fact that she is lucky to still   lems rather than just alleviate them,      ated fruitful relationships with the
be alive, not to mention the skill set     with emphasis on social return as a        region’s movers and shakers, and
that she brings to the table, the CEO is   measure of impact. The challenge in        Chakaki has emerged as an influ-
leading this company to a new defini-      adopting such a discipline however,        encer in the realm of social respon-
tion of success.                           is longevity; having the corporate         sibility. “You can be a very healthy
    Today, the region’s largest NGOs       strength to ride out the early stages of   corporation and you can give some
seek Chakaki’s counsel as an expert in     a project in order to fully realize suc-   dividends, but you should also adopt
building communication strategies.         cess in these investments is a touch-      causes and do things in a way that
“While we haven’t made $1 million          stone of patient capital—a process         benefit your community,” says the
in profit, I’m on the board of a charity   of fundamental change that can take        CEO, who advises corporates on how
that I’ve helped to achieve a $6 mil-      a decade or more depending on the          they can do just that.
lion endowment in a three-year peri-       scale of the problem.                           When she hears the term CSR,
od,” she cites, clarifying how the bot-        While she believes that “social        Chakaki recoils, a seeming contradic-
tom line goes well beyond the balance      enterprises must be non-profits,” and      tion from the quintessential social re-
sheet. The aforementioned endow-           that all earnings need to be reinvest-     sponsibility advocate. For her, doing
ment managed to raise $1 million on-       ed, Chakaki is also conscious of the       good is an inherent duty for individu-
line in one year, something unheard        fact that any viable business model        als and corporates alike; too many
of in the region, and owes thanks to       needs its bread and butter to survive.     companies use CSR efforts as part of
her team’s digital prowess.                “We struggled to see how we could          a marketing strategy rather than part
    Baraka’s business approach is          drive revenue in the early years,” she     of their corporate makeup. “The aim
necessarily diversified among tech         confesses. But Baraka eventually did       is for companies not to have to label
ventures, social enterprise consult-       find a way by leveraging Chakaki’s         it, that it just becomes part of their
ing, social advocacy and advisory          tech experience and straddling the         DNA,” she remarks.
services. The movement among pio-          line between non-profit and for-                Chakaki’s view is shared by
neering social advocates has been to-      profit.                                    Leena Al Olaimy, Co-Founder and
wards a paradigm of “patient capital”,         On the for-profit side, Baraka’s       Managing Director Triple Bottom
a long-term market-based approach          revenue comes from investments             Line (3BL) Associates—Bahrain’s first
to philanthropy, which Chakaki sub-        in digital technology and consult-         social impact and sustainability con-
scribes to wholeheartedly. Jacqueline      ing work for social enterprises. The       sultancy. “Whatever terms you choose
Novogratz, Founder and CEO of the          tech space has proven such a strong        to label it…social responsibility is not
Acumen Fund championed the con-            point for the company that the em-         something you do; it is something you
cept, which focuses on empowerment         ployee base has dwindled from 10 to        are. It is not what an organization does




                                                                                                MARCH 2013 FORBES MIDDLE EAST 83
The Most Influential Arab Women in the MENA Region




        Rama Chakaki leading a round table
        discussion in Palestine at the Wel-
        fare Association’s 30th Anniversary
        Campaign Planning Event.




     with its profits, but rather how it          Even if you are                     practice and keeping Baraka local.
     makes them,” she writes in the orga-                                             “We’ve taken our time in decid-
     nization’s 2012 Bahrain Responsible         making billions,                     ing which niches we want to focus
     Business Survey.                                                                 on,” she says, adding that a local ap-
         Amongst its critics, the term
                                                  if there are the                    proach is necessary in a region with
     CSR has become synonymous with              levels of poverty                    such a “complicated social fabric.”
     marketing, an exploitive ploy used                                                   As the social venture company
     by corporations seeking to improve        and environmental                      broadens its reputation among the
     image or drive profits under the                                                 region’s largest NGOs and non-
     guise of doing good. After the global
                                                degradation, then                     profit institutions, it will prove an
     financial crisis, multinational com-        we’ve failed as a                    invaluable resource. Sponsoring
     panies experienced raging pressure                                               thought leadership events like TEDx
     to offer more transparency and re-                species                        conferences in Dubai, Bahrain,
     sponsibility for a society whose trust                                           and Ramallah has helped to gener-
     was broken. Today, corporations                                                  ate hype around the company and
     are coming under fire for basically                                              driven new business; so have its
     missing the point. According to the      are plenty of them in our history,”     various partnerships and collabora-
     Harvard Business Review, “the pre-       says the driven executive, who is       tions with the World Bank and other
     vailing approaches to CSR are so         no stranger to adversity. Despite       renowned organizations.
     disconnected from business as to         her own personal circumstances              Baraka Ventures has helped to
     obscure many of the greatest op-         and perhaps even because of them,       carve a narrow avenue for social
     portunities for companies to benefit     Chakaki demonstrates that there is      enterprises to drive their initia-
     society.”                                no excuse for social antipathy.         tives forward with the promise of
         Though Chakaki shares these              Moving from the success of the      sustainability. With patience, the
     frustrations, she expresses that her     past to the promise of her com-         region’s problems will be addressed
     unifying message for social entre-       pany’s future, the CEO expects that     with well-advised and increasingly
     preneurs in the region is still intel-   technology investments will gener-      better funded entrepreneurial pro-
                                                                                                                               IMAGE FROM ASHRAF DOWANI




     ligent optimism. “We can’t develop       ate progressively stronger revenue,     grams in a way that benefits people,
     if we’re always beating ourselves        and that the consultancy will take      the planet, and profitability, thanks
     with a stick...We have to take stock     off, but she is intent on maintain-     to the infrastructure created by the
     of all the success stories—and there     ing an distinctly non-profit advisory   company founder’s vision.




84 FORBES MIDDLE EAST MARCH 2013

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The Triple Bottom Line

  • 1. The Most Influential Arab Women in the MENA Region The Triple Bottom Line The three pillars of business sustainability today are Profits, People, and Planet. Rama Chakaki, CEO of Baraka Ventures, is helping organizations to deliver the maximum positive impact across the board. By Nina Glinski Bill Gates spent the first half of his career building and now the second half giving. Why not do it si- multaneously? Live and give at the same time,” demands Rama Chakaki. As the captivating Chief Executive Officer of Baraka Ventures, an umbrella organiza- tion with a portfolio of businesses and initiatives that focus on social enter- prise, Chakaki is living the legacy cham- pioned by Gates—a prominent business executive turned force of social change. But unlike Gates, she didn’t wait to be fa- mously rich to answer the calling. With Baraka, she is enabling under-supported social enterprises to thrive and is driving the corporate social responsibility (CSR) discourse within the MENA region. For Chakaki, measuring success is not only about turning a profit, though that is a necessary part of sustainability. “We really have to start shifting our units of measurement to match the demands of today’s world,” says the Syrian-born, Saudi-raised executive. “Even if you are making billions, if there are the levels of IMAGE FROM ISSA ALKINDY - WWW.ISSASK.COM poverty and environmental degradation, then we’ve failed as a species. We need to completely reevaluate that,” she asserts. Chakaki has driven this reevalua- tion since 2006, when she relinquished her executive seat running data centers For Rama Chakaki, CEO of Baraka Ventures, for EastNets, a 200-employee financial success is measured by social impact. services company that was turning an annual profit of $40 million. Compelled 82 FORBES MIDDLE EAST MARCH 2013
  • 2. by the weak social enterprise support People really don’t three following the spinoff of Zeedna, system she witnessed in the region, a modular social media publishing the ambitious businesswoman set want handouts, they platform, which took key company about creating Baraka, or ‘blessing’. talent with it—a loss that would have She had only previously dabbled in want to make their proven debilitating for many small social ventures, but braved the new own decisions; they organizations. But Chakaki is un- territory with a sense of purpose. “I flustered; while the team formerly in really jumped into it head first,” she want to solve their place was very talented, Baraka has enthuses. consistently relied on a collaborative Indeed, this inspirational woman own problems work environment alongside NGOs, is not averse to challenge. Despite entrepreneurs and consultants. “Small relying on a battery operated heart is beautiful. It’s a different economic since the age of 25, Chakaki is an avid of the population, “People really don’t framework but it works well because cyclist and qualified diving instruc- want handouts, they want to make your overheads are so low,” she says, tor—a top-level qualification that their own decisions; they want to adding, “We can draw on resources she earned for the sake of Tawasul, solve their own problems.” internationally. It keeps us agile and a place-based environmental educa- Patient capital requires making a flexible.” tion project that Baraka got involved long-term, low return investment in a By staying small and working with. With enviable optimism drawn social enterprise that can solve prob- collaboratively, Baraka has cre- from the fact that she is lucky to still lems rather than just alleviate them, ated fruitful relationships with the be alive, not to mention the skill set with emphasis on social return as a region’s movers and shakers, and that she brings to the table, the CEO is measure of impact. The challenge in Chakaki has emerged as an influ- leading this company to a new defini- adopting such a discipline however, encer in the realm of social respon- tion of success. is longevity; having the corporate sibility. “You can be a very healthy Today, the region’s largest NGOs strength to ride out the early stages of corporation and you can give some seek Chakaki’s counsel as an expert in a project in order to fully realize suc- dividends, but you should also adopt building communication strategies. cess in these investments is a touch- causes and do things in a way that “While we haven’t made $1 million stone of patient capital—a process benefit your community,” says the in profit, I’m on the board of a charity of fundamental change that can take CEO, who advises corporates on how that I’ve helped to achieve a $6 mil- a decade or more depending on the they can do just that. lion endowment in a three-year peri- scale of the problem. When she hears the term CSR, od,” she cites, clarifying how the bot- While she believes that “social Chakaki recoils, a seeming contradic- tom line goes well beyond the balance enterprises must be non-profits,” and tion from the quintessential social re- sheet. The aforementioned endow- that all earnings need to be reinvest- sponsibility advocate. For her, doing ment managed to raise $1 million on- ed, Chakaki is also conscious of the good is an inherent duty for individu- line in one year, something unheard fact that any viable business model als and corporates alike; too many of in the region, and owes thanks to needs its bread and butter to survive. companies use CSR efforts as part of her team’s digital prowess. “We struggled to see how we could a marketing strategy rather than part Baraka’s business approach is drive revenue in the early years,” she of their corporate makeup. “The aim necessarily diversified among tech confesses. But Baraka eventually did is for companies not to have to label ventures, social enterprise consult- find a way by leveraging Chakaki’s it, that it just becomes part of their ing, social advocacy and advisory tech experience and straddling the DNA,” she remarks. services. The movement among pio- line between non-profit and for- Chakaki’s view is shared by neering social advocates has been to- profit. Leena Al Olaimy, Co-Founder and wards a paradigm of “patient capital”, On the for-profit side, Baraka’s Managing Director Triple Bottom a long-term market-based approach revenue comes from investments Line (3BL) Associates—Bahrain’s first to philanthropy, which Chakaki sub- in digital technology and consult- social impact and sustainability con- scribes to wholeheartedly. Jacqueline ing work for social enterprises. The sultancy. “Whatever terms you choose Novogratz, Founder and CEO of the tech space has proven such a strong to label it…social responsibility is not Acumen Fund championed the con- point for the company that the em- something you do; it is something you cept, which focuses on empowerment ployee base has dwindled from 10 to are. It is not what an organization does MARCH 2013 FORBES MIDDLE EAST 83
  • 3. The Most Influential Arab Women in the MENA Region Rama Chakaki leading a round table discussion in Palestine at the Wel- fare Association’s 30th Anniversary Campaign Planning Event. with its profits, but rather how it Even if you are practice and keeping Baraka local. makes them,” she writes in the orga- “We’ve taken our time in decid- nization’s 2012 Bahrain Responsible making billions, ing which niches we want to focus Business Survey. on,” she says, adding that a local ap- Amongst its critics, the term if there are the proach is necessary in a region with CSR has become synonymous with levels of poverty such a “complicated social fabric.” marketing, an exploitive ploy used As the social venture company by corporations seeking to improve and environmental broadens its reputation among the image or drive profits under the region’s largest NGOs and non- guise of doing good. After the global degradation, then profit institutions, it will prove an financial crisis, multinational com- we’ve failed as a invaluable resource. Sponsoring panies experienced raging pressure thought leadership events like TEDx to offer more transparency and re- species conferences in Dubai, Bahrain, sponsibility for a society whose trust and Ramallah has helped to gener- was broken. Today, corporations ate hype around the company and are coming under fire for basically driven new business; so have its missing the point. According to the are plenty of them in our history,” various partnerships and collabora- Harvard Business Review, “the pre- says the driven executive, who is tions with the World Bank and other vailing approaches to CSR are so no stranger to adversity. Despite renowned organizations. disconnected from business as to her own personal circumstances Baraka Ventures has helped to obscure many of the greatest op- and perhaps even because of them, carve a narrow avenue for social portunities for companies to benefit Chakaki demonstrates that there is enterprises to drive their initia- society.” no excuse for social antipathy. tives forward with the promise of Though Chakaki shares these Moving from the success of the sustainability. With patience, the frustrations, she expresses that her past to the promise of her com- region’s problems will be addressed unifying message for social entre- pany’s future, the CEO expects that with well-advised and increasingly preneurs in the region is still intel- technology investments will gener- better funded entrepreneurial pro- IMAGE FROM ASHRAF DOWANI ligent optimism. “We can’t develop ate progressively stronger revenue, grams in a way that benefits people, if we’re always beating ourselves and that the consultancy will take the planet, and profitability, thanks with a stick...We have to take stock off, but she is intent on maintain- to the infrastructure created by the of all the success stories—and there ing an distinctly non-profit advisory company founder’s vision. 84 FORBES MIDDLE EAST MARCH 2013