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Tool Time:
Strategic Alliance
Au | Chandra | Dahdoule |Kermeci| Ruparel
Key Takeaways
If managed well, strategic alliances can lead to success
03
Benefits
Draws upon
complementary core
competencies and
provides solutions beyond
a single entity’s scope.
Relationships
Effective communication
and understanding of roles
and responsibilities
between parties
Risks
Does the partner make a
suitable and an
appropriate alliance
partner?
04
What we see
What's the real
problem
The Iceberg
What is a strategic alliance?
An agreement between firms to do business
together in ways that go beyond normal
company-to- company dealings, but fall
short of a merger or a full partnership
- Despite the rise of strategic alliances, we
have limited definitive knowledge about
how individual alliances develop over time
- Researchers have typically discussed
distinct stages of alliance development:
initiation, operation and evaluation
Alliances move through
several phases as they
develop and evolve, and
are initiated to meet a
variety of needs.
05
The Iceberg
The Initiation
Phase
- Informal crystallisation of issues and
participants develop the purpose for the
alliance.
- Characterised by partners bringing their
own unique strengths to bear on a
problem.
1
The Operation
Challenge2
The Evaluation
Phase3
Lifecycle of a strategic alliance
- Formal meetings occur and an internal
structure under which the alliance
functions develops.
- The full range of impacts - both positive
and negative - of the strategic alliance is
realised.
- Summative evaluation is used to make
overall judgment to determine if the
a l l i a n c e s h o u l d b e c o n t i n u e d ,
restructured or terminated.
We can only visualise the immediate
product of alliances, but the specifics
of a successful strategic alliance lie
deep below the surface
Strategic alliance organisation is
put together, focussed on
implementation of plans worked
out in previous stages.
Formation
Most critical stage. Beginning
informally, the discussions,
details and agreements of the
alliance are brought into written
form and accepted by all parties.
Dialogue/
Negotiation
Overall guiding principles are
formed.
Strategy
Lifecycle of a Strategic Alliance
The process in moving towards a mutual outcome
06
Taking direction provided the
strategy stage, initial screening
for potential partners is
conducted.
Search
Strategic alliance carries out its
intended actions. Longest stage,
where benefits of actions in
previous stages are realised.
Operation Final stage where the strategic
alliance is taken over by one of
the partners, spunoff, or
liquidated.
Evaluation
It’s Been a Long
Journey
Historical Development of Strategic
Alliances
Pre-1970s:
- Evidence of partnerships from the earliest traces
of business
- Little research in the strategic motives at this point
1970s:
- Explanatory theories began to develop
- Transaction cost economics whereby cultivating
alliances minimises hidden costs
- Resource dependency theory where firm wants to
minimise uncertainty, this had major implications
for partnership with buyers and suppliers
- Economies of scope
PRE
1970s
70s
Enterprise partnerships
Vertical integration
alliance
Resource
monopoly
alliances
- Consolidation of research including an increased scope of
research from a variety of disciplines
- Focus on the resource (RBV) and how to leverage VRIO resources,
both tangible and intangible
- Economies of scale
90s
Alliances for competing in globalised sphere
- Significant growth in the number of strategic
alliances between firms during this period
- Fall in trade barriers and emergence in technology
led to an internationally competitive marketplace
- This called for ‘alliances for survival’
80s
How the Phenomena has
Changed Over Time
Innovation inspired alliances
- Model of the single, independent, autonomous firm no
longer practical
- Alliances with international firms allow entry into
developing markets with the benefit of local knowledge
but without financial and reputational risks
POST
2000
Your task is to work with your
ally to construct a visually
attractive paper plane.
Your plane will be judged on
quality of construction and
branding.
You have 5 minutes. Your
time starts now.
Activity
Organic growth
Strategic alliances
Mergers or acquisitions
Joint ventures
Greenfield investments
Franchising
Other 1.2%
7.8%
16.1%
33.1%
40%
60.9%
62.7%
11
The Economist Intelligence Unit (2005) survey on the kinds of business models
executives would rely on going forward, revealed most inclination towards
Strategic Alliances, to increase market share.
Motivation
Why should we undertake strategic alliances?
The business landscape has moved beyond from the “make versus buy”
decisions, and expanded to the “make versus buy versus partner” decisions.
Firms turn to strategic alliances for:
- Acquiring the critical skills, knowledge, capabilities and internalizing those
from external sources.
- Pooling financial, technological, human and other resources.
- Reducing uncertainty or sharing risky research and development.
- Capitalise on growth withot risky equity stake.
- Gaining market power and/or expansion to new markets, or overcoming
or creating barriers to entry .
- Leveraging on the already established systems, expertise and skills.
Source: Global Business Model Survey EIU/KPMG International 2005
“Strategic	
  alliances	
  are	
  the	
  favored	
  method	
  of	
  enabling	
  organisations	
  to	
  penetrate	
  new	
  markets	
  
quickly	
  and	
  there	
  is	
  subsequently	
  a	
  trend	
  towards	
  looser,	
  more	
  :lexible	
  and	
  shorter-­‐term	
  alliances,	
  in	
  some	
  
cases	
  with	
  competitors.”	
  
Mike Rake, Chairman - KPMG International
Fluid alliance and the motivation behind it:
Such an alliance is mostly project based and amongst companies that were traditionally viewed as competitors, became partners in the pursuit of new markets and
opportunities. More common in telecommunications, media and entertainment industries, where convergence around digital platforms is forcing companies to create and
disband new alliances at a rapid pace.
How is this beneficial?
- Product Expansion, where each firm has strong brand presence/reputation and/or especially when the project is complex requiring massive resources
- Market expansion to gain competitive advantage.
- Increased innovation within same industry, technical and commercial capital
- Establishes institutional legitimacy: improves reputation, signals creditworthiness, increases attractiveness as worthy alliance partners
The Trend
While Alliances Seem Lucrative
Careful research and scrutiny is imperative for success
What is the potential partner contributing to the arrangement?
Does the potential partner share the same strategic vision for the alliance?
Is the potential partner financial stable?
What is their industry experience?
What is their reputation among clients and vendors?
Is the company or individual ready for a commitment?
Do we trust the potential partner?
Would company gain access to new products, expertise and technology?
Would my company be able to enter related or new markets, particularly new
geographic markets?
A check-list: Some questions to consider,
when choosing an alliance partner:
13
““A	
  McKinsey	
  study	
  found	
  that	
  50%	
  of	
  alliance	
  failures	
  are	
  due	
  to	
  poor	
  management.”	
  
An Overview of Strategic Alliances 2001
- Poorly received by the public (Public Perception Test)
- Damaged reputation and brand image
- Legal issues
- Clash between corporate cultures
- Lack of trust (Hidden agendas for e.g larger partner taking advantage of smaller partner)
- Profit drop due to Costs increase/Hidden costs
- Possible financial failure on partners behalf
- Loss of control
- Inefficient management
The Risks
Both parties share risks and rewards but risks can be critical!
What We’ve Seen
Common mistakes that undermine alliance success
- Weak alignment of objectives
- Low commitment (No champion and low support from
management)
- Poor understanding of ‘performance’ metrics
- Poor planning and integration
- Contract incompleteness
- Strategic weakness (Unclear strategies, underdeveloped
value add proposition)
- Rigid/fail to adapt
- Overdependence
- Non-realistic timeframes (Lack of preparation)
- Unrealistic or unclear expectations
- Internal alliance issues focused on more so than the
customer value
- Poor understanding
- Complexities are underestimated
- Reactive rather than proactive
- Poor choice of partner
15
Microsoft and HP Global Strategic Alliance
16
Do’s
Success factors
within the organisation
- Support from senior management
- Partner capabilities/compatibility
- Trust
- Clear objectives understood by both
parties
- Ability to meet ‘performance’ expectations
- Commitment to long-term success
17
Develop and Nurture
Relationship
- Effectively match capabilities of
one party in effect filling the gap
of the other
- Effective communication and
understanding of roles and
responsibilities between parties
Be Constructive and Proactive
- Stakeholders effectively managed
- Understand cultural differences
- Benefits/trade-off are fully understood
by both parties and acceptable
- Agree on an exit plan
Foster an Alliance mindset
- Ensure both parties possess
alliance champions
- Three way value proposition
(Partner, customer, own
organisation)
Don’ts
18
Rush into an Alliance
- Poor choice of partner
- Poor planning and integration
- Contract incompleteness
- Weak alignment of objectives
Have Unfeasible goals
- Unrealistic or unclear expectations
- Non-realistic timeframes (Lack of
preparation)
- Complexities are underestimated
Lack of Flexibility
- Rigid/fail to adapt
- Overdependence
Allow Problems to Build Up
- Strategic weakness (Unclear
strategies, underdeveloped value
add proposition)
- Reactive rather than proactive
- More focus on internal alliance
issues than the customer value
Use the right personnel
- Low commitment (No champion
and low support from management)
Origins of
Ambiguity
19
- Partner opportunism
- Cultural clashes
- Inadequate managerial
mechanisms
- Fairness
- Presence or absence of prior
history
Alliance
Developmental
Stage:
Initiation
- Top management support
- Task partitioning
- Relationship building
- Use of external frameworks such
as structures, protocols
- Does the partner make a
suitable and an appropriate
alliance partner?
Alliance
Developmental
Stage:
Operation
Managing
Ambiguity
Interactional
Ambiguity
- Information sharing
- Cultural gap
- Fairness
- Governance mechanisms
- Detecting unfavourable process
discrepancies in a timely way
- Emotional management
- Collaborative problem solving
through the establishment of
routines
- Is the alliance experiencing
unfavourable process
discrepancies; i.e. the alliance
partners do not interact
effectively with each other?
What are the origins of
unfavourable process
discrepancies?
- Unresolved outcome
discrepancies
- Unrealistic expectations for the
alliance
- Environmental volatility
- Adopting multiple and flexible
criteria for assessing alliance
performance
- Changing the alliance’s time
horizon
- Enhanced effort and/or shift in
alliance governance
- Should the alliance decision
makers persist with the alliance
when it is experiencing an
unfavourable outcome
discrepancy; i.e. the alliance is
not meeting its expected goals?
Alliance
Developmental
Stage:
Evaluation
Want to Know More?
Further Reading
20
Rethinking the Business Model - KPMG International
http://us.kpmg.com/microsite/FSLibraryDotCom/docs/
Rethinking_the_business_model.pdf
The Collaboration Advantage: Customer: Focused Partnerships in a Global
Market - The Economist
http://graphics.eiu.com/upload/SAP_Collaboration%20advantage.pdf
5 Keys to Creating Successful Strategic Alliances - Forbes
http://www.forbes.com/2002/07/01/0701alliances.html
Why Strategic Alliances Don’t Work - Forbes
http://www.forbes.com/2002/07/01/0701alliances.html
Developing Strategic Alliances to Build Your Business - Big Bold Business
Advice
http://sempreavanti.org/wp-content/uploads/2013/05/
BBBNJ_Ch_8_Imbriano_WP2012_REPRINT_12-6-13.pdf
Alliances Are Often Said to be Like Marriages - The Economist
http://www.economist.com/node/14301470
A Marketplace Without Boundaries
- PwC
http://www.pwc.com/gx/en/ceo-
survey/2015/assets/pwc-18th-
annual-global-ceo-survey-
jan-2015.pdf
Making Healthy Breakfasts Easier
(Case) - Nestle
http://www.nestle.com/asset-
library/documents/media/news-
and-features/2011-february/cpw-
brochure.pdf
References
All images courtesy of: www.gettyimages.com.au
Cravens, D., & Piercy, N. F. (2008). Strategic marketing. McGraw-Hill Irwin.
Koza, M., & Lewin, A. (2000). Managing partnerships and strategic alliances: raising the odds of success. European Management Journal, 18(2), 146-151.
Garrette, B., Castañer, X., & Dussauge, P. (2009). Horizontal alliances as an alternative to autonomous production: Product expansion mode choice in
the worldwide aircraft industry 1945–2000. Strategic Management Journal, 30(8), 885-894.
Garrette, B., Castaner, X., & Dussauge, P. (2008). A resource need and availability view of the make or ally choice: evidence from the worldwide aircraft
industry 1945-2000 (No. 907). HEC Paris.
Judge, W. Q., & Dooley, R. (2006). Strategic alliance outcomes: a transaction-cost economics perspective. British Journal of Management, 17(1), 23-37.
Wohlstetter, P., Smith, J., & Malloy, C. L. (2005). Strategic alliances in action: Toward a theory of evolution. Policy Studies Journal, 33(3), 419-442.
21
Thank you
MGMT90148 - Consulting Fundamentals
Tool Time Presentation: Strategic Alliances
Melbourne Business School
Semester One, 2015
Robert AU (329510)
Saakshi CHANDRA (667203)
Abrahim DAHDOULE (639008)
Jessica KERMECI (356045)
Vatsal RUPAREL (350372)
Designed by: Robert Au
For: Austin Chia
23

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Strategic Alliances Presentation

  • 1.
  • 2. 02 Tool Time: Strategic Alliance Au | Chandra | Dahdoule |Kermeci| Ruparel
  • 3. Key Takeaways If managed well, strategic alliances can lead to success 03 Benefits Draws upon complementary core competencies and provides solutions beyond a single entity’s scope. Relationships Effective communication and understanding of roles and responsibilities between parties Risks Does the partner make a suitable and an appropriate alliance partner?
  • 4. 04 What we see What's the real problem The Iceberg What is a strategic alliance? An agreement between firms to do business together in ways that go beyond normal company-to- company dealings, but fall short of a merger or a full partnership - Despite the rise of strategic alliances, we have limited definitive knowledge about how individual alliances develop over time - Researchers have typically discussed distinct stages of alliance development: initiation, operation and evaluation Alliances move through several phases as they develop and evolve, and are initiated to meet a variety of needs.
  • 5. 05 The Iceberg The Initiation Phase - Informal crystallisation of issues and participants develop the purpose for the alliance. - Characterised by partners bringing their own unique strengths to bear on a problem. 1 The Operation Challenge2 The Evaluation Phase3 Lifecycle of a strategic alliance - Formal meetings occur and an internal structure under which the alliance functions develops. - The full range of impacts - both positive and negative - of the strategic alliance is realised. - Summative evaluation is used to make overall judgment to determine if the a l l i a n c e s h o u l d b e c o n t i n u e d , restructured or terminated. We can only visualise the immediate product of alliances, but the specifics of a successful strategic alliance lie deep below the surface
  • 6. Strategic alliance organisation is put together, focussed on implementation of plans worked out in previous stages. Formation Most critical stage. Beginning informally, the discussions, details and agreements of the alliance are brought into written form and accepted by all parties. Dialogue/ Negotiation Overall guiding principles are formed. Strategy Lifecycle of a Strategic Alliance The process in moving towards a mutual outcome 06 Taking direction provided the strategy stage, initial screening for potential partners is conducted. Search Strategic alliance carries out its intended actions. Longest stage, where benefits of actions in previous stages are realised. Operation Final stage where the strategic alliance is taken over by one of the partners, spunoff, or liquidated. Evaluation
  • 7. It’s Been a Long Journey Historical Development of Strategic Alliances Pre-1970s: - Evidence of partnerships from the earliest traces of business - Little research in the strategic motives at this point 1970s: - Explanatory theories began to develop - Transaction cost economics whereby cultivating alliances minimises hidden costs - Resource dependency theory where firm wants to minimise uncertainty, this had major implications for partnership with buyers and suppliers - Economies of scope PRE 1970s 70s Enterprise partnerships Vertical integration alliance
  • 8. Resource monopoly alliances - Consolidation of research including an increased scope of research from a variety of disciplines - Focus on the resource (RBV) and how to leverage VRIO resources, both tangible and intangible - Economies of scale 90s Alliances for competing in globalised sphere - Significant growth in the number of strategic alliances between firms during this period - Fall in trade barriers and emergence in technology led to an internationally competitive marketplace - This called for ‘alliances for survival’ 80s
  • 9. How the Phenomena has Changed Over Time Innovation inspired alliances - Model of the single, independent, autonomous firm no longer practical - Alliances with international firms allow entry into developing markets with the benefit of local knowledge but without financial and reputational risks POST 2000
  • 10. Your task is to work with your ally to construct a visually attractive paper plane. Your plane will be judged on quality of construction and branding. You have 5 minutes. Your time starts now. Activity
  • 11. Organic growth Strategic alliances Mergers or acquisitions Joint ventures Greenfield investments Franchising Other 1.2% 7.8% 16.1% 33.1% 40% 60.9% 62.7% 11 The Economist Intelligence Unit (2005) survey on the kinds of business models executives would rely on going forward, revealed most inclination towards Strategic Alliances, to increase market share. Motivation Why should we undertake strategic alliances? The business landscape has moved beyond from the “make versus buy” decisions, and expanded to the “make versus buy versus partner” decisions. Firms turn to strategic alliances for: - Acquiring the critical skills, knowledge, capabilities and internalizing those from external sources. - Pooling financial, technological, human and other resources. - Reducing uncertainty or sharing risky research and development. - Capitalise on growth withot risky equity stake. - Gaining market power and/or expansion to new markets, or overcoming or creating barriers to entry . - Leveraging on the already established systems, expertise and skills. Source: Global Business Model Survey EIU/KPMG International 2005
  • 12. “Strategic  alliances  are  the  favored  method  of  enabling  organisations  to  penetrate  new  markets   quickly  and  there  is  subsequently  a  trend  towards  looser,  more  :lexible  and  shorter-­‐term  alliances,  in  some   cases  with  competitors.”   Mike Rake, Chairman - KPMG International Fluid alliance and the motivation behind it: Such an alliance is mostly project based and amongst companies that were traditionally viewed as competitors, became partners in the pursuit of new markets and opportunities. More common in telecommunications, media and entertainment industries, where convergence around digital platforms is forcing companies to create and disband new alliances at a rapid pace. How is this beneficial? - Product Expansion, where each firm has strong brand presence/reputation and/or especially when the project is complex requiring massive resources - Market expansion to gain competitive advantage. - Increased innovation within same industry, technical and commercial capital - Establishes institutional legitimacy: improves reputation, signals creditworthiness, increases attractiveness as worthy alliance partners The Trend
  • 13. While Alliances Seem Lucrative Careful research and scrutiny is imperative for success What is the potential partner contributing to the arrangement? Does the potential partner share the same strategic vision for the alliance? Is the potential partner financial stable? What is their industry experience? What is their reputation among clients and vendors? Is the company or individual ready for a commitment? Do we trust the potential partner? Would company gain access to new products, expertise and technology? Would my company be able to enter related or new markets, particularly new geographic markets? A check-list: Some questions to consider, when choosing an alliance partner: 13
  • 14. ““A  McKinsey  study  found  that  50%  of  alliance  failures  are  due  to  poor  management.”   An Overview of Strategic Alliances 2001 - Poorly received by the public (Public Perception Test) - Damaged reputation and brand image - Legal issues - Clash between corporate cultures - Lack of trust (Hidden agendas for e.g larger partner taking advantage of smaller partner) - Profit drop due to Costs increase/Hidden costs - Possible financial failure on partners behalf - Loss of control - Inefficient management The Risks Both parties share risks and rewards but risks can be critical!
  • 15. What We’ve Seen Common mistakes that undermine alliance success - Weak alignment of objectives - Low commitment (No champion and low support from management) - Poor understanding of ‘performance’ metrics - Poor planning and integration - Contract incompleteness - Strategic weakness (Unclear strategies, underdeveloped value add proposition) - Rigid/fail to adapt - Overdependence - Non-realistic timeframes (Lack of preparation) - Unrealistic or unclear expectations - Internal alliance issues focused on more so than the customer value - Poor understanding - Complexities are underestimated - Reactive rather than proactive - Poor choice of partner 15
  • 16. Microsoft and HP Global Strategic Alliance 16
  • 17. Do’s Success factors within the organisation - Support from senior management - Partner capabilities/compatibility - Trust - Clear objectives understood by both parties - Ability to meet ‘performance’ expectations - Commitment to long-term success 17 Develop and Nurture Relationship - Effectively match capabilities of one party in effect filling the gap of the other - Effective communication and understanding of roles and responsibilities between parties Be Constructive and Proactive - Stakeholders effectively managed - Understand cultural differences - Benefits/trade-off are fully understood by both parties and acceptable - Agree on an exit plan Foster an Alliance mindset - Ensure both parties possess alliance champions - Three way value proposition (Partner, customer, own organisation)
  • 18. Don’ts 18 Rush into an Alliance - Poor choice of partner - Poor planning and integration - Contract incompleteness - Weak alignment of objectives Have Unfeasible goals - Unrealistic or unclear expectations - Non-realistic timeframes (Lack of preparation) - Complexities are underestimated Lack of Flexibility - Rigid/fail to adapt - Overdependence Allow Problems to Build Up - Strategic weakness (Unclear strategies, underdeveloped value add proposition) - Reactive rather than proactive - More focus on internal alliance issues than the customer value Use the right personnel - Low commitment (No champion and low support from management)
  • 19. Origins of Ambiguity 19 - Partner opportunism - Cultural clashes - Inadequate managerial mechanisms - Fairness - Presence or absence of prior history Alliance Developmental Stage: Initiation - Top management support - Task partitioning - Relationship building - Use of external frameworks such as structures, protocols - Does the partner make a suitable and an appropriate alliance partner? Alliance Developmental Stage: Operation Managing Ambiguity Interactional Ambiguity - Information sharing - Cultural gap - Fairness - Governance mechanisms - Detecting unfavourable process discrepancies in a timely way - Emotional management - Collaborative problem solving through the establishment of routines - Is the alliance experiencing unfavourable process discrepancies; i.e. the alliance partners do not interact effectively with each other? What are the origins of unfavourable process discrepancies? - Unresolved outcome discrepancies - Unrealistic expectations for the alliance - Environmental volatility - Adopting multiple and flexible criteria for assessing alliance performance - Changing the alliance’s time horizon - Enhanced effort and/or shift in alliance governance - Should the alliance decision makers persist with the alliance when it is experiencing an unfavourable outcome discrepancy; i.e. the alliance is not meeting its expected goals? Alliance Developmental Stage: Evaluation
  • 20. Want to Know More? Further Reading 20 Rethinking the Business Model - KPMG International http://us.kpmg.com/microsite/FSLibraryDotCom/docs/ Rethinking_the_business_model.pdf The Collaboration Advantage: Customer: Focused Partnerships in a Global Market - The Economist http://graphics.eiu.com/upload/SAP_Collaboration%20advantage.pdf 5 Keys to Creating Successful Strategic Alliances - Forbes http://www.forbes.com/2002/07/01/0701alliances.html Why Strategic Alliances Don’t Work - Forbes http://www.forbes.com/2002/07/01/0701alliances.html Developing Strategic Alliances to Build Your Business - Big Bold Business Advice http://sempreavanti.org/wp-content/uploads/2013/05/ BBBNJ_Ch_8_Imbriano_WP2012_REPRINT_12-6-13.pdf Alliances Are Often Said to be Like Marriages - The Economist http://www.economist.com/node/14301470 A Marketplace Without Boundaries - PwC http://www.pwc.com/gx/en/ceo- survey/2015/assets/pwc-18th- annual-global-ceo-survey- jan-2015.pdf Making Healthy Breakfasts Easier (Case) - Nestle http://www.nestle.com/asset- library/documents/media/news- and-features/2011-february/cpw- brochure.pdf
  • 21. References All images courtesy of: www.gettyimages.com.au Cravens, D., & Piercy, N. F. (2008). Strategic marketing. McGraw-Hill Irwin. Koza, M., & Lewin, A. (2000). Managing partnerships and strategic alliances: raising the odds of success. European Management Journal, 18(2), 146-151. Garrette, B., Castañer, X., & Dussauge, P. (2009). Horizontal alliances as an alternative to autonomous production: Product expansion mode choice in the worldwide aircraft industry 1945–2000. Strategic Management Journal, 30(8), 885-894. Garrette, B., Castaner, X., & Dussauge, P. (2008). A resource need and availability view of the make or ally choice: evidence from the worldwide aircraft industry 1945-2000 (No. 907). HEC Paris. Judge, W. Q., & Dooley, R. (2006). Strategic alliance outcomes: a transaction-cost economics perspective. British Journal of Management, 17(1), 23-37. Wohlstetter, P., Smith, J., & Malloy, C. L. (2005). Strategic alliances in action: Toward a theory of evolution. Policy Studies Journal, 33(3), 419-442. 21
  • 23. MGMT90148 - Consulting Fundamentals Tool Time Presentation: Strategic Alliances Melbourne Business School Semester One, 2015 Robert AU (329510) Saakshi CHANDRA (667203) Abrahim DAHDOULE (639008) Jessica KERMECI (356045) Vatsal RUPAREL (350372) Designed by: Robert Au For: Austin Chia 23