1. PAPER PRESENTATION ON
NON VERBAL COMUNICATION
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2. Non Verbal
Communication
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3. Verbal Nonverbal
Communicatio Communication
n
Thewords we Bodily actions and
use vocal qualities that
typically accompany
a verbal message
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4. IMPORTANCE OF NON-VERBAL
COMMUNICATION
♦ only 7% of a message’s effect is carried by
words ; listeners receive the other 93% through
non -verbal means - Communication
researcher Mehrabian
 ♦Over 65 percent of the social meaning of the
messages we send to others are communicated
non-verbally.
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5. “What you are speaks
so loudly that I cannot
hear what you say”
-Ralph Waldo Emerson
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6. Characteristics of Nonverbal
Communication
Intentional or unintentional
Ambiguous
Primary
Continuous
Multichanneled
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7. Functions of Nonverbal
Communication
To provide information
To regulate interaction
To express or hide emotion and affect
To present an image
To express power and control
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8. Regulate Interaction
Facial expressions or gestures
that are used to control or
regulate the flow of a
conversation
Microsoft Photo
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9. Express Emotion or Affect
Facial expressions and
gestures that augment
the verbal expression
of feelings
Microsoft Photo
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10. Types of Nonverbal
Communication
 Kinesics
 Paralanguage
 Vocal interferences
 Spatial Usage tthiing
y h ng
 Self-presentation E v e rry p t
E ve e pt
cues e xc e
e xc s!
worrd s !
e wo d
tth e
h
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11. Kinesics
Eye Contact
Facial expressions
Emoticons
Gesture
Posture
Touch
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12. Touch
Touching and being
touched are essential
to a healthy life
Touch can
communicate power,
empathy,
understanding
Microsoft Photo
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13. Paralanguage
Pitch
Volume
Rate
Quality
Intonation
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14. Vocal Interferences
Extraneous sounds or words
that interrupt fluent speech
◦ “uh,” “um”
◦ “you know,” “like”
Place markers
Filler
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15. Spatial Usage
Proxemics
◦ Intimate distance
◦ Personal distance
◦ Social distance
◦ Public Distance
Territory
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16. Personal Space at Work
Your office
Your desk
A table in the
cafeteria that you
sit at regularly
Microsoft Photo
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17. Color Influences Communication
Yellow cheers Red excites Blue comforts
and and and
elevates moods stimulates soothes
In some In some
cultures cultures
black suggests white suggests
mourning purity
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18. Self-Presentation Cues
Physical Appearance
Time (Chronemics)
Olfactory Communication
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19. Self-Presentation
What message
do you wish to
send with your
choice of clothing
and personal
Microsoft Photo
grooming?
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20. Time
How do we manage
and react to others’
management of time
◦ duration
◦ activity
◦ punctuality
Microsoft Photo
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21. Cultural and Gender Variations
Kinesics
Paralanguage
Proxemics and Territory
Olfactory Communication
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22. Nonverbal
Vary from culture to
Signals
culture
Microsoft Photo
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23. What does this symbol mean to you?
In the United States it is a
symbol for good job
In Germany the number one
In Japan the number five
In Ghana an insult
In Malaysia the thumb is used
to point rather than a finger
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24. Improving Nonverbal Communication
Skills
•When sending messages
• Be conscious of nonverbal behavior
• Be purposeful in use of nonverbals
• Make sure nonverbals are not distracting
• Match verbal and nonverbal communication
• Adapt to the situation
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25. Improving Nonverbal Communication
Skills
•When receiving messages
• Don’t automatically assume
• Consider gender, culture and individual
differences
• Pay attention to all aspects of nonverbal
communication
• Use perception checking
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26. Teachers should be aware of nonverbal behavior for
three major reasons:
An awareness of nonverbal behavior will
allow you to become better receivers of
students' messages.
You will become a better sender of
signals that reinforce learning.
This mode of communication increases
the degree of the perceived psychological
closeness between teacher and student.
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27. Creating a climate that facilitates
learning and retention demands
good nonverbal skills.
THANK YOU
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