This document discusses how Intel vPro technology and Symantec software can help businesses remotely manage their PC fleets. It notes that mobile workforces are growing and remote management capabilities are needed to reduce costs, improve security, and address issues like patching systems even when powered off. Specifically, the combination of Intel hardware features and Symantec software allows IT teams to remotely power on/off PCs, see what users see to diagnose problems, push updates, and isolate infected devices from anywhere.

1. intel.symantec.com
Manage PCs no matter where they roam.
How will you manage
your PC fleet in the new
computing environment?
Intel®
vPro™
technology:
Remote management capabilities
embedded in the hardware
Altiris™
Client Management Suite:
Manage, secure, and troubleshoot
PCs with greater efficiency
Extend your management reach and strengthen
PC fleet security with Symantec software and
capabilities embedded in Intel hardware
Reduce energy costs
• Remote power on and off
• 1/3 reduction in annual PC electricity costs6
Reduce help desk costs
• Remote diagnosis and repair through remote
keyboard, video, and mouse (KVM)
• See everything your user sees
• Control the PC through all states including blue
screen and reboot
• Resolve more problems without a desk-side visit
Slow patch saturation =
increased vulnerability
More remote users =
rising support costs
37.2% of the world’s workers
will be mobile by 20151
31%
Of data breaches studied were
results of malicious attack2
$7.2m
Average cost of a data breach3
10x faster
Service desk response time5
1/2
Cut number of desk-side visits in half6
PC gone dark?
Manage and troubleshoot PCs anytime,
anywhere—even when OS-based tools
and applications can't reach them—
through out-of-band management
capabilities embedded in the
Intel hardware.
Out-of-Band
Management
Lets you interact with devices even
when they are powered off or the
OS or agents are unresponsive.
Intelligent Management
combines Symantec
software with PCs based
on 3rd generation Intel®
Core™
vPro™
processors.
Improve security
• Push patches and updates to remote
clients, even when powered off
• Remotely wake individual systems
or collections
• Remotely isolate infected PCs
• Remotely shut down or reboot
Up to 94%
Faster patch saturation4
Wake and patch
Remote PCs without user involvement
1
IDC, "Worldwide Mobile Worker Population 2011-2015 Forecast." Doc #232073. December 2011.
2
Ponemon Institute. “2010 Annual Study: U.S. Cost of a Data Breach” March 2011. Commissioned by
Symantec. Available
http://www.symantec.com/content/en/us/about/media/pdfs/symantec_ponemon_data_breach_costs_report
.pdf
3
Ponemon Institute. “2010 Annual Study: U.S. Cost of a Data Breach” March 2011. Commissioned by
Symantec. Available
http://www.symantec.com/content/en/us/about/media/pdfs/symantec_ponemon_data_breach_costs_report
.pdf
4
Intel and Symantec. “Valerent Adds Value to Symantec Altiris Platforms with Intel vPro Technology.”
https://intel.symantec.com/
5
IT@Intel estimate of savings using remote KVM capabilities embedded in 3rd generation Intel Core vPro
processors. See “Evaluating Hardware-based Keyboard-Video-Mouse (KVM) Remote Control”
http://www.intel.com/content/dam/www/public/us/en/documents/white-papers/intel-it-remote-support-core
-vpro-kvm-paper.pdf
6
Results shown are from the 2007 EDS Case Studies with Intel® Centrino® Pro and the 2007 EDS case
studies with Intel® vPro™ processor technology, by LeGrand and Salamasick., 3rd party audit commissioned
by Intel, of various enterprise IT environments and the 2007 Benefits of Intel® Centrino® Pro Processor
Technology in the Enterprise, Wipro Technologies study commissioned by Intel. The EDS studies compare
test environments of Intel® Centrino® Pro and Intel® vPro™ processor technology equipped PCs vs.
non-Intel® vPro™ processor technology environments. Tested PCs were in multiple OS and power states to
mirror a typical working environment. The Wipro study models projected ROI of deploying Intel® Centrino®
Pro processor technology. Actual results may vary and may not be representative of the results that can be
expected for smaller businesses. The study is available at www.intel.com/vpro, www.eds.com, and
www.wipro.com.
7
Software and workloads used in performance tests may have been optimized for performance only on Intel®
microprocessors. Performance tests, such as SYSmark* and MobileMark*, are measured using specific
computer systems, components, software, operations, and functions. Any change to any of those factors
may cause the results to vary. You should consult other information and performance tests to assist you in
fully evaluating your contemplated purchases, including the performance of that product when combined
with other products.
8
(Cross Client) Cross-client claim based on lowest data number when comparing desktop and mobile
benchmarks. Configurations and performance test as follows:
(Mobile) Intel® Core™ i5-2520M Processor (3M Cache, 2.50 GHz), Mobile Intel® QM67 Express Chipset
(driver 9.2.0.1015) on Lenovo* ThinkPad* T420, Intel® HD Graphics and driver ver. 8.15.10.2274,
ual-channel 2GB DDR3-1066, Seagate* Momentus 250GB 7200rpm HDD SATA2, Intel® Rapid Storage
Technology driver 10.1.0.1008, BIOS Lenovo* 27, Wireless ON, Microsoft* Windows* 7 32-bit. Approximate
annual energy cost: $2.79.
(Desktop) Intel® Core™2 Duo processor E6400 (2M Cache, 2.13 GHz, 1066 MHz FSB), Chipset: Intel®
Desktop Board DQ35JO, BIOS:JOQ3510J.86A.1143, RAM: Kinston* KVR800D2N5 2x1GB DDR2 800MHz,
Seagate* 7200.9 ST3160812AS 160GB (7200 RPM, 8MB cache, NCQ, SATA2), Intel® Matrix Storage
9.6.0.1014; Power Supply: FSP* TFX-300SAV (80Plus), Intel Graphics Media Accelerator 3100 graphics
driver 15.12.75.4.1930, Windows* 7 32-bit. Approximate annual energy cost: $47.56 2nd generation
Intel® Core™ i5-2400 processor (6M Cache, 3.10 GHz), Chipset: Intel® Desktop Board DQ67SW, BIOS
SWQ6710H.86A.0038.2010, RAM: Kingston* KVR1333D2N5 2x1GB DDR3-1333, Seagate* 7200.12
ST3160812AS 250GB NCQ SATA (7200 RPM, 16MB cache), Intel® Matrix Storage 10.0.0.1046; Power
Supply: FSP* TFX-300SAV (80Plus), Intel® HD Graphics driver 8.15.10.2274, Microsoft* Windows* 7
Ultimate 32-bit. Approximate annual energy cost: $4.95 *Energy Cost: 9.95 cents/KWh, which is the U.S.
average as of October 2010. Source: U.S. Department of Energy,
http://www.eia.doe.gov/cneaf/electricity/epm/table5_6_a.html Intel EEP methodology is described here:
http://www.intelcapabilitiesforum.net/EEP CO² Emission multiplier depends on how energy is
produced—water, wind, solar, atomic, or coal. Performance tests/ratings are provided assuming specific
computer systems and/or components and reflect the approximate performance of Intel products as
measured by those tests. Any difference in system hardware or software design or configuration may affect
actual performance. This data may vary from other material generated for specific marketing requests.
Copyright © 2012 Symantec Corporation. All rights reserved. Symantec,
Altiris, and the Symantec logo are trademarks of Symantec Corporation or
its affiliates in the U.S. and other countries. Other names may be trademarks
of their respective owners.
Copyright © 2012 Intel Corporation. All rights reserved. Intel, Intel Core,
vPro, and the Intel logo are trademarks of Intel Corporation in the U.S. and
other countries.
*Other names and brands may be claimed as the property of others.
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more energy efficient compared
to 3-year-old PCs7,8