2. Ecommerce Verticals C2C B2B B2C eCommerce Customer exchanges like eBay Business 2 Business Systems Business to Customer
3. eCommerce: A Multi Channel Approach Via SMS Via Call Center Via Web Web/Mobile Newspaper Television / Radio Via Mobile Via IVR Order Placement Access Channels
4. S E R V I C E STORE FRONT (Web / Call Center / Mobile / IVR) STORE MANAGEMENT (Admin / Vendor) SM Integration Layer CRM ERP / Loyalty / Payment /External O M S L O G I S T I C S ACCOUNTING Technology Management CRM, Call Centers Outbound/ Inbound Sales Service & Delivery management Future Enhancements, Maintenance, Support, design Products, Pricing, Catalogue Fulfillment Offline / Online Ecommerce Sub-Systems
8. OctaShop ™ End to End eCommerce Offline Store Online Store Front Call Center ERP Pricer Promotion Engine Rule Engine Order Management System 3 rd Party Integration Gateway Seller Interface OctaShop ™ Admin
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10. OctaShop ™ An advanced eCommerce experience Seller Buyer Application Service Providers Easy reach to desired product Rich Usability Interfaces Web 2.0 Features Detailed price information Order Management System Offline store integration Customizable Storefront Desktop store manager Comprehensive Control Panel Unlimited Cataloguing Rich information capture Quick buy process Advanced Gift Registry Advanced Narrow Filters Multiple payment modes Loyalty, GC and DC Cross Selling, Up Selling Buyer Behavior Analysis
16. Targeted Dynamic Promotions Engine Promotions embedded in templates Complete control and display and usage Targeting based on Rules / Catalogue/ Category Product Promotions Catalogue Promotions Seller Promotions Ad Banner Promotions
24. Enhanced Buying Process Provide Ship/ Bill Address Choose Shipping Mode Select Gift Option Enter gift related details Identify Pricing Select Payment Option Enter GC/DC/Loyalty Review and PAY Template based customizable process with capability to showcase promotions at every step
25. Buyer Shopping Cart Guest/ Registered User capability with complete customization
26. Advanced Pricing and Discounts Product Base Price Currency Dependent Price Item based price change Seller Discount Delivery Location based price change Product Discount Catalogue Discount Price Add On, Tax, Surcharge, Commissions Global Discounts Rule Based price variation OctaShop™ Supports complex price with rule based discounting Buyer Member Discount Rule based Discount
36. Order Management System Offline Orders Online Orders MIS Reports Business Intelligence Reports Data Synchronization with ERP Financial, Sales, Settlement, Reconciliation Reports Vendor Reports Order Processing Work Flow A complete Workflow based Order Management Solution Vendor Order Management Interface
41. Dashboards Support with Drill Downs The dashboard can be drilled down till various levels to see the details under each bracket.
42. Pivot Table Based Complete Analysis The analysis tool can be configured to analyze the variance between the budgeted and actual expenses, sales etc.
44. Comprehensive Mall Administration Single point control of Complete Application All Application modules management User friendly easy navigation control panel for admin
53. Elements of Online Marketing ONLINE MARKETING STRATEGIC AD MAKING SEO MAILER MARKETING OFFLINE PROMOTIONS BOOSTING TRAFFIC Blogging Business Networking PPC Rich Media
55. Order Processing Product ordered by the buyer Order Processing Delivery to the Buyer ORDER PROCESSING STEPS 1.Order Registration 2.Order Verification 3.Payment Received 4.Listing deliverables from the stores
57. Call Centers Call Center CRM Application Provide trained ecommerce professionals for support calls. Inbound (Getting calls) / Outbound (Calling for sales) Consolidated Buyer View