1. FusionRetailFusionRetail
Restaurant SoftwareRestaurant Software
Ready-to-use Software for retail stores,Ready-to-use Software for retail stores,
food court and restaurants!food court and restaurants!

2. 22
Make Your Guests Feel ImportantMake Your Guests Feel Important
YYour restaurant does better (much betterour restaurant does better (much better
actually) when there is a large number of newactually) when there is a large number of new
and repeat customers flocking at all the times.and repeat customers flocking at all the times.
How do you make this happen?How do you make this happen?

3. 7 Tips For Running A Successful Restaurant7 Tips For Running A Successful Restaurant
Here is a check-list of making yourHere is a check-list of making your
restaurant wildly successful…restaurant wildly successful…
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4. Tip #1Tip #1
44
 Treat your guests as the most importantTreat your guests as the most important
persons of your business. You are in thepersons of your business. You are in the
business because they are here.business because they are here.

5. Tip #2Tip #2
55
 Try to make them wait the least.Try to make them wait the least.
 Encourage them to book in advance.Encourage them to book in advance.
 Give them an estimate of how long theyGive them an estimate of how long they
might have to wait.might have to wait.
 Arrange for some activities or somethingArrange for some activities or something
to look at while they wait, specially forto look at while they wait, specially for
children.children.

6. Tip #3Tip #3
 A courteous, knowledgeable waiter canA courteous, knowledgeable waiter can
make all the difference to the guest’smake all the difference to the guest’s
experience. Get the best waiters that youexperience. Get the best waiters that you
can afford. Train them like crazy.can afford. Train them like crazy.
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7. Tip #4Tip #4
77
 Soft music can create a fantasticSoft music can create a fantastic
ambience for their dining experience.ambience for their dining experience.
 Good music improves the appetite, so youGood music improves the appetite, so you
will be the winner at the end.will be the winner at the end.
 Make sure the music matches your menu.Make sure the music matches your menu.
You can’t play hard rock with a traditional,You can’t play hard rock with a traditional,
north Indian menu.north Indian menu.

8. Tip #5Tip #5
 While having the maximum number ofWhile having the maximum number of
tables can accommodate more guests,tables can accommodate more guests,
giving them enough space around thegiving them enough space around the
tables is vital for their comfort andtables is vital for their comfort and
privacy.privacy.
 It also helps to serve them easily withoutIt also helps to serve them easily without
the risk of spillages.the risk of spillages.
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9. Tip #6Tip #6
99
 Try to collect feedback from every guestTry to collect feedback from every guest
without pestering them too hard.without pestering them too hard.
 Someone must always look at theSomeone must always look at the
birthdays and anniversaries entered andbirthdays and anniversaries entered and
greet them if these are falling on the daygreet them if these are falling on the day
or sometime soon.or sometime soon.
 Make sure you attend to all negativeMake sure you attend to all negative
comments promptly.comments promptly.

10. Tip #7Tip #7
1010
 Some like it hot, some like it cold.Some like it hot, some like it cold.
Some like it spicy, some like it bland.Some like it spicy, some like it bland.
 Ask for the guest’s preferences and stickAsk for the guest’s preferences and stick
to them – they will really thank you for this.to them – they will really thank you for this.
 Remember they are here to have a greatRemember they are here to have a great
evening – your efforts towards making itevening – your efforts towards making it
such will not go unrewarded.such will not go unrewarded.

11. Restaurant ManagementRestaurant Management
SoftwareSoftware
 With the FusionRetail RestaurantWith the FusionRetail Restaurant
management software, you can excel atmanagement software, you can excel at
customer service because it takes care ofcustomer service because it takes care of
the mundane accounting and billing jobs.the mundane accounting and billing jobs.
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12. 1212
Contact usContact us
Rance Computer Pvt. Ltd.Rance Computer Pvt. Ltd.
131, C.R. Avenue, Kolkata 700073131, C.R. Avenue, Kolkata 700073
West Bengal, IndiaWest Bengal, India
Email :Email : sales@rancelab.comsales@rancelab.com
Phone :Phone : +91-33-4066-4277+91-33-4066-4277