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PRAY
People Risk Assessment & Yield




        Riskpro, India

               1
Who is Riskpro… Why us?


                 ABOUT US                                                    MISSION
   Riskpro is an organisation of member firms
    around India devoted to client service                   Provide integrated risk management
    excellence. Member firms offer wide range                 consulting services to mid-large sized
    of services in the field of risk management.              corporate /financial institutions in India
   Currently it has offices in three major cities           Be the preferred service provider for
    Mumbai, Delhi and Bangalore and alliances                 complete Governance, Risk and Compliance
    in other cities.                                          (GRC) solutions.
   Managed by experienced professionals with
    experiences spanning various industries.




         VALUE PROPOSITION                                            DIFFERENTIATORS
   You get quality advisory, normally delivered
    by large consulting firms, at fee levels                  Risk Management is our main focus
    charged by independent & small firms
                                                              Over 200 years of cumulative experience
   High quality deliverables
                                                              Hybrid Delivery model
   Multi-skilled & multi-disciplined organisation.
                                                              Ability to take on large and complex projects
   Timely completion of any task                              due to delivery capabilities
   Affordable alternative to large firms                     We Hold hands, not shake hands.

                                                      2
Riskpro’s Network Presence




                                          New Delhi



                                     Agra
                      Jaipur


              Ahmedabad
                                                        Kolkata
               Mumbai


                           Pune

                                            Hyderabad
               Bangalore


                                            Chennai


                                  Salem



                                              3
Risk Management Advisory Services

           Basel II/III Advisory               Corporate Risks                            Information Security
              Market Risk                        Enterprise Risk Assessment                IS Audit
              Credit Risk                        Fraud Risk                                Information Security
              Operational Risk                   Risk based Internal Audit                 IT Assurance
              ICAAP                              Operations Risk                           IT Governance
                                                  Forensic services
SERVICES




           Operational Risk                    Governance                                 Other Risks
              Process reviews                    Corporate Governance                      Business/Strategic Risk
              Policy/ Process Review             Business Strategic risk                   Reputation Risk
              Process Improvement                Fraud Risk                                Outsourcing Risk
              Compliance Risk                    Forensic Accounting                       Contractual Risk




                              Training                                              Recruitment
                      Banking – E Learning                                        Virtual Risk Managers
                      Corporate Training                                          Full Time Risk Professionals
                      Regular Risk Management Training                            Part time Risk Professionals
                      Online Training material                                    Risk Managers on call – free
                      Workshops / Events




                                                            4
Operational Risk Management
BACKGROUND
   Operational risk is everywhere.
   Losses from operational failures can be devastating
   No single person in the organisation can manage Operational Risk. It requires
    commitment from each and every person.
   Operational Risk is not rocket science. It is a culture change. Training and
    awareness are the best solutions for sustained ORM.

CHALLENGES
   Main challenge is how to motivate & incentivize various risks owners to
    manage Operational Risk. Operational risks do erode the corporate earnings &
    affect the reputation in the marketplace.
   Velocity & momentum of operational risk events can take company by surprise
    and its exposure is difficult to manage, without a robust framework
   Operational risk success is largely linked to People Risk and “Human Factor”.
    Sometimes addressing people issues is a way to manage operational risk.

                                             5
Operational Risk Management – Building Blocks

                    Review risk management structures & infrastructure
Operational Risk    Compare against best practices, strategic objectives and regulations.
Governance          Develop operational risk policies, frameworks, terms of reference and
                     implementation project plans.


                    Development of Risk Control Self Assessment (RCSA) methodology,
ORM Framework       Risk Register to assess the gross & net risks and identify/scoring the relevant
                     controls.
                    Risks reporting, CRO dashboards & heat maps showing RAG status.


                    Capture and analysis key risks metrics (and controls) leading to the validation of
KRI                  the risk and control assessments.
                    Issues and action plan, remediation of KRI breaches



                   Loss and incident reporting framework
Operational Loss
                   Process to analyze operational losses & near misses.
Database           Best practices in valuation and risk modeling.


                   Basel II ORM Framework
Basel II           Capital computation and modeling.
                   AMA and capital calculation
                   Establishing AMA framework in accordance with regulatory requirements
                                              6
Background and Challenges to People Risk
BACKGROUND
   India is People-centric. In a global context; manpower outsourcing comes to India and
    has to be a part of their Global Solution.
   All companies rely on efficient, honest and effective people to grow and create business
    value
   People risk management goes beyond hiring good people and carrying out annual
    performance evaluation.



CHALLENGES
   People risk is often forgotten, neglected. Companies build models, frameworks to manage risk..but
    ignore People themselves
   People are, indirectly or directly, at the core of all risks
         Starting with the way they are; their background, early childhood, how they got to be where they are; personal &
          family life. Debt, Gambling, indulgent to the good life?
   Unlike Logistics, Finance, Marketing, Sales, Distribution etc. the risk related to People has a range of
    ‘different’ local, regional, enterprise, cultural & global implications.
   Most companies do not have quantitative score or metric that measures people risk levels.


                                                                7
The People Risk Landscape

     People             Actions                  Costs              Behavioural

    Employees        Order Acceptance        Direct OR Indirect     Stopped Learning


      TEMPS            Procurement           Fixed OR Variable       Ego – Alpha-Male


  Ghost Employees     Wrong Vendor
                                                Not Insured
                                                                  No Succession Planning
                       Wrong Hiring
                                              Obsolescence
     Suppliers

                                                                    High Risk Behavour
                                             Re-work & Waste
   Catering Staff   Poor Due-Diligence

                                                                      Personal Debt
   Housekeeping
                                         Liable for Litigation
                        Negligence                                        Greed
   Security Staff

                    Graft (CORRUPTION)                              Clinical Problem(s)
      Drivers                            100% Revenue Loss
                          Cartel
                                              Increased Cost      Long term consequence

    Customers         Poor Decisions
                                               Lower Profits
                                         8
How People’s ACTIONS increases or decreases risks
   EVERY Decision that a person takes affects Revenue, Collection, Expenses, Payables, project
    or ultimately the bottom-line of the company.
   Negligence OR wanton 'delay' adds to inefficiencies, project delays, increased cycle times,
    lower customer or supplier satisfaction and can even jeopardize the Transaction
   Once a thief always a thief
   Failure to properly verify a cheque payment for a large sum.
   Misbehavior with colleagues
   Writing degrading emails about companies to external parties
   News and print news about employees due to their personal lifestyle, behavior


        All such behaviors are noted by management, employees warned or a note made in their
       personal files. But no tracking taken to consolidate this information, see an overall risk
                         score of that each employee or at the company level.

    Decision making delays, process inefficiencies, bad leadership all require some quantification and
              aggregation to highlight your STAR performing employees and the bad ones.




                                                      9
Bottom Up Approach to People Risk Management
                                                                                    Performance
                                                                                     Evaluation
                                                                     Behavioral
                                                                                     Supervisor
                                 HR Dept                                            Assessment
                                  Risk
                                                      Business
                   Entity                              Line 1                          Incident
                   Level                                                               Reports

                                                                                     Profitability
                                                                       Actions       parameters

                                                                                      Business
                                                                                       targets
                                                      Performance
                                                       Evaluation
   Company Level                      Behavioral
     Risk Score                                        Supervisor
                                                      Assessment



                                                        Incident
                      Business                          Reports
                       Line 2              Actions
                                                       Other input
                                                        sources
                                        Other            Other
                                      Aggregation      sources of See examples on next slide
                                       Category          inputs



                                                 10
People Risk Management – Other Inputs to the Model
   HR Dept Inputs
        Skills set gap, succession planning, outstanding jobs unfilled. All HR inputs can be considered by
         PRAY to model some level of risk score at entity level.
   Recruitment Verification
        Results of internal, external verification, due diligence
   Risk Register
        Inventory of known risks relating to people risk. Aggregate score of company wide HR Risk
         register
   Incident Reporting and Issues Management Database
        Responsible for how much of financial losses, number of events by the persons, all incidents
         with evidence support. Audio, Video, Documents etc
   Performance Appraisal System
        Add risk elements to existing Systems, Methods & Practice
   Reporting System
        Predictive and Pre-empts. Real-time Alerts. Yesterday, Last-week, Last-month, Last-quarter and
         Last-year knowledge. Why? Who? What for?




                                                           11
Examples of Parameters for modeling people risk
     Beyond Working-Hour Factors
                      Involving Self
                                          High-Risk Hobbies; Alpha; Aggressive
                                          Gambling; Speculation
                                          Drinking; Drugs
                                          Greedy
                                          Opposite Sex Issues
                                          Beliefs such as Faith/Religion
                       Involving Family
                                          Emotional Pressures
                                          Financial Pressure
                                          Dysfunctional Factors
                       Involving Others
                                          Bad company
                                          Risk Rating
                                          Track-Record
                                          Litigation - Legal Action Risk

 Above are just some of the hundreds of parameters and inputs that re used to model people risk score.
 All parameters can be customized s per client requirement, or can be easily configured (ON/OFF) by
  company’s administrator.
 Rating weights and score can be configured in consultation with company management so that important
  factors are given more weightage and thus arriving at an accurate risk indicator
                                                         12
OUTSOURCING




      13
Outsourcing Activity - Detailed Checklist to monitor Risks

                            MANAGING OUTSOURCING RISK
          Outsourced Activity:
          Business Unit:

Sr. No.   Checklist                                                                                       Yes/No   Risk Covered         Remarks
   A      General Guidelines-
          Ensure completion of this checklist for all outsourcing contracts within RBI scope of                    Compliance and
  1       outsourced arrangements.                                                                                 Operational Risk
          Ensure appropriate management structure/ appointment of an outsourcing coordinator
          within Bank/department to oversee the outsourcing arrangement process from start to end
  2                                                                                                                Management risk
          If outsourcing is a regular activity, build and maintain a database of potential service
  3       providers to avoid single vendor dependency                                                              Concentration risk
          Exhaustive list of outsourced arrangements with relevant details like - name of the vendor,
          nature of activity outsourced, name of department utilizing services of vendor, start and end
          dates of contracts, Bank coordinator name/ Outsourcing relationship manager, Vendor
  4       coordinator name, value of contract                                                                      Compliance risk
          Ensure that there are no conflicting process notes, circulars etc prepared by the Business
          Unit that conflict with Bank's Outsourcing Policy, other process notes, procedures with
  5       respect to outsourcing.                                                                                  Compliance risk

  B       Decision making process -
          Business Unit should do adequate research to support the business case for outsourcing
  6                                                                                                                Strategic risk
          Documentation of outsourcing proposal/business case and sign-off from all concerned on
          Cost Benefit Anaylsis, other tangible and intangible benefits arising from the arrangement,
  7       vendor selection criterias                                                                               Management risk


                                                                                     14
Outsourcing of Financial Services - Monitoring and Review


   RBI Guidelines -Outsourcing of Financial Services by banks –
   RBI/2006/167 DBOD.NO.BP. 40/ 21.04.158/ 2006-07 dated November3, 2006
        Due due diligence, in relation to outsourcing, should consider all relevant laws
        In considering or renewing an outsourcing arrangement, appropriate due diligence should be
         performed to assess the capability of the service provider to comply with obligations in the
         outsourcing agreement. Due diligence should take into consideration qualitative and
         quantitative, financial, operational and reputational factors
        A central record of all material outsourcing should be maintained to facilitate Board/Senior
         Management review
        Half yearly reviews of material Outsourcing be placed before the Board
        Regular audits to assess the adequacy of the risk management practices adopted in
         overseeing and managing the outsourcing arrangement
        Banks should, at least on an annual basis, review the financial and operational condition of
         ALL the service provider to assess its ability to continue to meet its outsourcing obligations.
         Such due diligence reviews, should highlight any deterioration or breach in performance
         standards, confidentiality and security, and in business continuity preparedness.



                                                       15                       15
Knowledge Management Program                                               EXAMPLE OFFERING


Problem Statement
High attrition rate means that exiting employees and entering employees upset the
environment as follows:
 Exiting employees take critical and confidential data

   New employees take significant time to learn the process
   Background checks become time consuming given the large volume of recruitments
   Data access controls may be absent
   Work flows and user guides are not available



Riskpro Solution
   Comprehensive review of requirements and establish a proper Knowledge Management
    Program
   Implement Desktop instructions, user guides so that new employees can start off quickly
    and minimize mistakes
   Proper access control and archival of digital data in secure folders
   Tool enablers to manage the recruitment, background verification

                                                 16
17
Riskpro Clients                                                                                    Our Clients


Banking/
Insurance




Corporate
MNC




Banking
Intl




Consulting
IT / Others




                      *Any trademarks or logos used throughout this presentation are the property of their respective owners
                                                      18
Team Experiences                                                                                          Our Experiences




                           Our team members have worked at world class Companies

 *Any trademarks or logos used throughout this presentation are the property of their respective owners
                                                                     19
RESUMES – Our team                                                                     Credentials

                 Co-Founder - Riskpro
                 CA, CPA, MBA-Finance (USA), FRM (GARP)
 Manoj Jain


                 Over 10 years international experience – 6 years in Bahrain and 4 years USA
                 15 years exp in risk management consulting and internal audits, Specialization in
                  Operational Risk, Basel II, Sox and Control design
                 Worked for Ernst & Young (Bahrain), Arab Investment Company (Bahrain),
                  Navigant Consulting(USA), Kotak Mahindra Bank (India) and Credit Suisse(India)
                 Sox Compliance project for Fannie Mae, USA ( $900+ Billion Mortgage Company)


                 Co- Founder - Riskpro
                 CA (India), MBA (Netherlands), CIA (USA)
 Rahul Bhan




                 Over 15 years of extensive internal and external audit experience in India and
                  abroad.
                 Worked with KPMG United Arab Emirates, PKF South Africa, Ernst and Young
                  Kuwait, Deloitte Netherlands and KPMG India.
                 Worked with clients in a wide variety of industries and countries including trading,
                  retail and consumer goods, NGO, manufacturing and banking and finance. Major
                  clients include banks, investment companies, manufacturing organizations,
                  aviation etc.


                                                      20
RESUMES - Our team                                                                                Credentials


                     Co-Founder - Riskpro
 Casper Abraham

                     PGD (Electrical & Electronics & Computer Programming)
                     30 years of experience in Information & Communications Technology (ICT) Solutions
                      for Retail, Garments, Manufacturing, Services Industries.
                     Has created Companies, Divisions, Products, Brands, Teams & Markets.
                     Consulting in Business, Technology, Marketing & Sales & Strategic Planning.
                     Advisory, Training, Workshops & Implementation in Systems Thinking, Systems
                      Modeling & Balanced Scorecard
                     Worked with TIFR, Mahindra, Ambience, Communico-Graphique & Ionidea Inc, USA,

                     Sr Vice President – Risk Management
                      MBA, PDFM,NSE-NCFM, PMP, CSSGB,ISO 9001:2000 I.A,GARP-FBR, ITILV3,CPP-BPM
 Hemant Seigell




                  

                     Professional with 17 years of rich experience into diverse Consumer finance/ Lending
                      operations ,Risk Management,BPMS, Consumer Banking, NBFC, Management Consulting &
                      Housing finance in BFSI industry having successfully led key business strategic
                      engagements across multi-product environment in APAC, Australia and US regions.
                     Worked with GE, ABN AMRO Bank, Citigroup, Accenture, Deutsche Postbank
                     Highly skilled and expert Trainer in Risk areas across Credit, Fraud, Operational, Corporate
                      Risk management.
                     Specializes in Fraud Control, AML/KYC Compliance ,QA ,ERM and Regulatory governance.



                                                             21
RESUMES - Our team                                                                              Credentials


                    Head - Insurance Risk Advisory services
                    B.sc, Associate of Indian Institute of Insurance
                     Licensed Category A Insurance surveyor
 R. Gupta


                 

                    26 years of experience in Insurance advisory services, Loss adjusting for large
                     corporates,Claims management.
                    Has assessed more than 4500 high value insurance claims across various industry
                     sectors.
                    Risk management inspection
                    Valuations of fixed assets for insurance purpose.


                    Head - Human Capital Management
 Nilesh Bhatia




                    Chartered Accountant, Lead Assessor ISO 9000, Six Sigma Trained, Trained on Situational
                     Leadership, Trained on interviewing skills and Whole Message Model.
                    Over two decades of international, multi-cultural experience in finance and human resources
                     viz. internal audit, accounting operations, accounting process review & re-designing, risk
                     management, business solutioning, six sigma projects, talent acquisition, talent retention,
                     organization design/redesigning, compensation and appraisal processing, employee and
                     customer satisfaction surveys, knowledge management and finance services.
                    Worked with Citicorp/MGF, India Glycol, Delphi, American Express India, American Express
                     USA, Fidelity International and Macquarie Global Finance Services India.



                                                            22
RESUMES - Our team                                                                              Credentials

                       Head – Taxation Risk Advisory
 Rajesh Jhalani

                       B.Com, FCA
                       Senior Partner with 48 year old Delhi based Chartered Accountant firm, Mehrotra
                        and Mehrotra
                       Over 19 years of experience in the field of Audit, Taxation, Company law matters.
                       Major clients served are NTPC, BHEL, Bank of India, PNB, Airport Authority of
                        India etc.

                    President – Banking & Financial Services
                       A senior researcher in Applied Mathematics leading to Ph.D after MSc (Mathematics),
 Sivaramakrishnan




                        CWA, CAIIB
                       Combined experience of 25+ years in corporate banking, risk management,
                        international trade finance, development of risk rating models, project finance, credit
                        monitoring and NPA management
                       Since 2006 conducting open / in-house training on the above domains to all Top
                        public/ new and old private sector banks, top MNC banks (India and abroad), leading
                        NBFCs and corporates in manufacturing and financial services space; Worked on IFC
                        (World Bank) funded projects for MSMEs in India and abroad
                       Worked for Bank of Baroda and ICICI Bank – bestowed Top Performer Award
                        continuously two years during his tenure; widely travelled abroad for business
                        relations, seminars, offering training, investor meetings, NYSE listing and for
                        processes involving establishment of representative Office in USA


                                                             23
RESUMES - Our team                                                                          Credentials

                  Executive Vice President – Risk Management ( Banking & Financial Services)
                     A hands-on banking professional {BSc (Mathematics), CAIIB} with considerable
                      domestic and international experience
 Kashi Banerjee



                     An aggregate experience of 24+ years across industry, mainly BFSI in several
                      functional areas including Retail and Commercial Banking, Corporate Lending, team
                      member of the Business Process Re-Engineering project (BPR); conceptualizing and
                      setting up shared services centres for centralized operations for the Bank in India.
                     Management through ERM framework overseeing all key areas of the business
                      through various Operational Risk tools like KRI / RCSA matrices. Managing of major
                      project implementation of Basel II and Compliance risk framework
                     Directing, reviewing and advising Board of Directors on various compliance issues and
                      representing the bank to the Central Bank regulatory offices.
                     Worked for ANZ Grindlays Bank, Standard Chartered, Bahraini Saudi Bank and Dubai
                      Holdings ( subsidiary)
                  Consultant – Information Security & IT Governance
 Anjay Agarwal




                   LLB, CA, CISA, CWA, CS, CFE and others

                   Over 15 years of experience in the field of Audit, Taxation, Investigations.

                   Specializing in the field of Systems Audit, Cybrex Audit, Computer Crime
                     Investigations, IS Forensics
                   International Committee Member of Governmental and Regulatory Agencies
                     Board and Academic Relations Committee of ISACA, USA


                                                          24
RESUMES - Our team                                                                                                   Credentials

                        Executive Vice President – Risk Management ( Banking & Financial Services)
 Vijayan Govindarajan

                           Professional Risk Manager with considerable domestic and international experience
                           An aggregate experience of 30 + years across industry, mainly Banking in several functional areas
                            including Wholesale Credit Risk, Operational Risk, Trade Finance , Retail Banking and Islamic Financial
                            Services.
                           Track record of setting up of excellence in the set-up, and management of credit and operational risk,
                            compliance and credit administration functions in retail, commercial , Islamic Banking and offshore banking
                            entities in the Middle East.
                           Key strength includes Corporate Credits, Risk Management in IT, implementation of Risk Management
                            module in core banking Bank’s Policies, procedures, Country Risk. Played an active role in 3 core banking
                            software implementations
                           Worked for a Private Sector Bank in India, ABN AMRO Bank, Bahrain, Bank Muscat Bahrain and BMI Bank
                            Bahrain as AGM Risk Management.


                            Specialist Risk Consultant – ERP & IT Compliance
 Gourav Ladha




                            SAP Certified, MBA (Finance), SAP Security trained (from SAP India), SAP GRC Access Controls trained
                             (from SAP India)
                            Over 7 years of experience working in the area of ERP/IT Risk advisory, primarily focusing on SAP, for
                             ‘Fortune 500’ clients in around 8 countries including US, UK, UAE, Hong Kong, etc
                            Specializes in SAP Risk & Controls Advisory, SAP Business Process Controls Audit, SAP Security &
                             Segregation of Duties Control Audit, ERP Trainings,
                            Strong Industry experiences ranging from Beverages, Insurance, Energy, FMCG, Pharmaceutical, Retail,
                             Telecommunication to IT Services
                            Worked for risk advisory teams of reputed organizations like Ernst & Young, EXL Services




                                                                           25
RESUMES - Our team                                                                                     Credentials

                         Vice President & Head – IT Risk Advisory
 Ravikiran Bhandari

                         Over 14+ Years of Experience in Information Security and Risk Management & CISM
                          certified
                         Headed the Global Information Security team of Daimler (Mercedes-Benz) Worldwide at
                          Bangalore for 9 years, previously worked at organization like Wipro, Bangalore Labs
                         Multi-sector experience including Banking, Insurance, Finance, Energy, Manufacturing,
                          Retail, Hi-Tech & Telecom, and Automobile
                         Well known Ethical hacker: Was featured in BusinessWorld Magazine in an article about
                          leading ethical hackers in India and published several articles in Print and Online Media
                         Rich experience in Information Security Audits across Corporations, 3rd Party Suppliers, Joint
                          Ventures across several countries in the world including US, UK, China, Germany

                          Vice President – Legal Risk Advisory
 Aashish Shrivastav




                      

                         B.B.A. LL.B. (Hons.)
                         About half a decade experience in legal services to client’s with respect to Contract
                          and Commercial Laws, Joint Ventures, Inbound & Outbound Investments, Private
                          Equity Investment Transactions, Real Estate & Infrastructure, Energy and General
                          Corporate.
                         Have advised various social enterprises and start ups in setting up business in
                          India.
                         Worked for the leading law firms of India such as FoxMandal Little.



                                                                  26
RESUMES - Our team                                                                                      Credentials

                        Vice President – Riskpro India
 Phanindra Prakash

                        FCA [India], ACMA [India], CFE [USA], CertIFRS [UK]
                        Over 16 years of extensive consulting experience which includes financial & systems audit,
                         process transformation, implementation of internal controls, SOX compliance, fraud audits
                         & due diligence, US-India taxation
                        Engaged in consulting roles as trusted advisor to finance, internal audit and information
                         technology executives of multiple Fortune 1000 companies with project sites in US,
                         Canada, Europe & Asia
                        Worked with E&Y and Deloitte Consulting in USA
                        Some of the major clients served internationally are GE Capital, UBS, McKesson, Eaton,
                         Imation, Albertsons,


                        EVP and Head – Telecom Risk Advisory
                        M.Tech, IIT Kharagpur, India; IES; Doctoral study, research and teaching in Linkoping
                         University/Sweden; Lead Auditor (BVQI).
 Asok Sit




                        Over 30 years on International experience in networks and mobile Handsets from top
                         global companies /institutes like ISRO, Ericsson, Nokia, Nokia Siemens Networks and
                         based mostly in its head quarter locations in India, EU, USA.
                        Expertise: Setting up capability, behaviour, culture in turning Risk, Quality, Innovation for
                         competitive advantage, customer delight and sustainability; key skill sets are Engagement,
                         Handholding, Coaching, Mentoring and lot of best practices, benchmarking/standards like
                         CMMI, TL9000, Six Sigma, ISO, SAS 70 etc.



                                                                  27
RESUMES - Our team                                                                                 Credentials

                       Executive Vice President – Riskpro India
 Siddhartha Ghosh

                       CPA (USA), ACA, ACS, Grad CWA (India), MBA (USA), Associate ICPAS (Singapore)
                       Over 25 years of extensive audit and industry experience which includes 19 years with
                        Rolls-Royce India Pvt Ltd at New Delhi and its associate and parent companies of Rolls-
                        Royce in UK, USA and Singapore in all aspects of Finance, Taxation, Audit, Banking, Legal,
                        Company Secretarial, Statutory compliances and due diligence, Internal Control, ESOP,
                        Budgets, Cashflows, Forecasts, MIS Reporting, HR, Expatriate & Office Administration,
                        Payroll, IT, Retirement Funds Administration, Shared Services, Project Accounts, etc.
                       Worked with Price Waterhouse Coopers for 4 years with reputed MNCs, banks, Indian
                        corporate houses
                       Worked with McNally Bharat Engineering Company Ltd for 4 years




                                                               28
RESUMES - PARTNERSHIPS
                     Specialist Risk Consultant – Business Continuity
Andrew Hiles

                     Founder and 15-year Chairman of Survive, the first international user group for Business
                      Continuity professionals
                     Founding director and first Fellow of the Business Continuity Institute
                     Over 25 years international consulting expertise in Risk, Crisis, Emergency, Incident, and
                      Business Continuity and ICT Disaster Recovery Management
                     Multi-sector experience including Banking, Insurance, Finance, Oil, Gas, Energy,
                      Manufacturing, Retail, Hi-Tech & Telecom
                     Western Press Award for services to business, 1994; BCI/CIR nomination for
                      lifetime achievement in BC, 1999, London; inducted into BC Hall of Fame by CPM magazine,
                      2004, Washington DC.

                     Specialist Risk Consultant – Enterprise Risk Management
Chris E. Mandel




                     Highly skilled risk and insurance professional with 25 years of experience designing,
                      developing and implementing large, global corporate risk management programs for Fortune
                      500 firms.
                     Principal Consultant and Founder - Excellence in Risk Management, LLC. (Texas, USA) Co-
                      founder and EVP, Professional Services, rPM3 Solutions, LLC (Maryland, USA).
                     Past experiences include Head of Global Risk Management for USAA, PepsiCo/Tricon
                      Global and American National Red Cross
                     Additional risk and insurance experience at Verizon Corp,. Marsh USA and Liberty Mutual
                      Insurance Co.
                     2004 Risk Manager of the Year – 2007 recipient of the Alexander Hamilton Award for
                      “Excellence in ERM” (at USAA) – former President, Risk and Insurance Management
                      Society, Inc.

                                                            29
RESUMES - Advisors                                                                                 Credentials

                      Founder partner of Mehrotra and Mehrotra, a 48 year old CA firm in India
 Mr. MP Mehrorta

                      B.Com, FCA, LLB
                      Over 48 years of experience in audits, taxation, legal matters, loan syndication etc.
                      Trustee of Cochin Port Trust, Member of Task Force for MOUs, Ministry of Heavy
                       Industries & Public Enterprises, Govt. of India, Ex- Member of Central Board of
                       Trustees, Employees’ Provident Fund Organisation (EPFO), Ministry of Labour,
                       Govt. of India, New Delhi.
                      Ex - Director, Canara Bank


                      Practicing chartered accountant in Delhi
                      CA, ICWA
 Mr. PK Gupta




                      Over 35 years of professional experience.
                      Trustee, Kargil Shaheed Smarak Samiti
                      Hon. Treasurer, World Academy of Spiritual Sciences (WASS).
                      Panel Arbitrator, International Centre for Alternative Dispute Resolution
                      Arbitrator, Cement Corporation of India
                      Arbitrator, Bombay Stock Exchange Limited
                      Arbitrator, Central Depository Services (India) Limited
                      Arbitrator’s Panel of Indian Council of Arbitration



                                                                   30
Key Contacts
Corporate                     Mumbai                     Delhi                       Bangalore
 Riskpro India Ventures (P)   Manoj Jain                 Rahul Bhan                  Casper Abraham
          Limited             Director                   Director                    Director
                              M- 98337 67114             M- 99680 05042              M- 98450 61870
       info@riskpro.in        manoj.jain@riskpro.in      rahul.bhan@riskpro.in       casper.abraham@riskpro.in
       www.riskpro.in
                              Shriram Gokte              Hemant Seigell              Vijayan Govindarajan
                              EVP - Risk Management      SVP – Risk Management       EVP – Risk Management
   C 561, Defence colony                                 M- 99536 97905              M- 99166 63652
                              M- 98209 94063
     New Delhi 110024         shriram.gokte@riskpro.in   hemant.seigell@riskpro.in   vijayan.govindarajan@riskpro.in

                              Sivaramakrishnan                                       Ravikiran Bhandari          VP – IT
                              President – Banking & FS                               Risk Advisory
                              M- 98690 19311                                         M- 99001 69562
                              smaran.iyer@riskpro.in                                 ravikiran.bhandari@riskpro.in

Ghaziabad / Noida             Chennai                    Kolkata                     Gurgaon
Siddhartha Ghosh              R. Muralidharan            Kashi Banerjee              Nilesh Bhatia
EVP - Finance                 EVP – Risk Management      EVP – Risk Management       Head – Human Capital Mgt.
M- 9810058072                 M- 95660 77326             M- 98304 75375              M- 98182 93434
Siddhartha.Ghosh@riskpro.in   murali@riskpro.in          kashi.banerjee@riskpro.in   nilesh.bhatia@riskpro.in

R Gupta - Insurance Risk                                                             Asok Sit
M- 98101 07387                                                                       EVP – Telecom Risk Advisory
                                                                                     M- 98105 03463
                                                                                     asok.sit@riskpro.in
Pune                          Salem                      Ahmedabad                   Hyderabad / Agra
M.L. Jain                     Chandrasekeran             Maulik Manakiwala           Phanindra Prakash (Hyderabad)
Principal – Strategy Risk     Recruitment franchisee     Member Firm                 Member Firm
M- 98220 11987                M – 94435 99132            M – 98256 40046             M- 95500 61616
mljain@riskpro.in
                                                         Gourav Ladha                Alok Kumar Agarwal (Agra)
                                                         Sap 31
                                                             Risk Advisory           Member Firm
                                                         M- 97129 52955              M- 99971 65253

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People risk collateral 2013

  • 1. PRAY People Risk Assessment & Yield Riskpro, India 1
  • 2. Who is Riskpro… Why us? ABOUT US MISSION  Riskpro is an organisation of member firms around India devoted to client service  Provide integrated risk management excellence. Member firms offer wide range consulting services to mid-large sized of services in the field of risk management. corporate /financial institutions in India  Currently it has offices in three major cities  Be the preferred service provider for Mumbai, Delhi and Bangalore and alliances complete Governance, Risk and Compliance in other cities. (GRC) solutions.  Managed by experienced professionals with experiences spanning various industries. VALUE PROPOSITION DIFFERENTIATORS  You get quality advisory, normally delivered by large consulting firms, at fee levels  Risk Management is our main focus charged by independent & small firms  Over 200 years of cumulative experience  High quality deliverables  Hybrid Delivery model  Multi-skilled & multi-disciplined organisation.  Ability to take on large and complex projects  Timely completion of any task due to delivery capabilities  Affordable alternative to large firms  We Hold hands, not shake hands. 2
  • 3. Riskpro’s Network Presence New Delhi Agra Jaipur Ahmedabad Kolkata Mumbai Pune Hyderabad Bangalore Chennai Salem 3
  • 4. Risk Management Advisory Services Basel II/III Advisory Corporate Risks Information Security  Market Risk  Enterprise Risk Assessment  IS Audit  Credit Risk  Fraud Risk  Information Security  Operational Risk  Risk based Internal Audit  IT Assurance  ICAAP  Operations Risk  IT Governance  Forensic services SERVICES Operational Risk Governance Other Risks  Process reviews  Corporate Governance  Business/Strategic Risk  Policy/ Process Review  Business Strategic risk  Reputation Risk  Process Improvement  Fraud Risk  Outsourcing Risk  Compliance Risk  Forensic Accounting  Contractual Risk Training Recruitment  Banking – E Learning  Virtual Risk Managers  Corporate Training  Full Time Risk Professionals  Regular Risk Management Training  Part time Risk Professionals  Online Training material  Risk Managers on call – free  Workshops / Events 4
  • 5. Operational Risk Management BACKGROUND  Operational risk is everywhere.  Losses from operational failures can be devastating  No single person in the organisation can manage Operational Risk. It requires commitment from each and every person.  Operational Risk is not rocket science. It is a culture change. Training and awareness are the best solutions for sustained ORM. CHALLENGES  Main challenge is how to motivate & incentivize various risks owners to manage Operational Risk. Operational risks do erode the corporate earnings & affect the reputation in the marketplace.  Velocity & momentum of operational risk events can take company by surprise and its exposure is difficult to manage, without a robust framework  Operational risk success is largely linked to People Risk and “Human Factor”. Sometimes addressing people issues is a way to manage operational risk. 5
  • 6. Operational Risk Management – Building Blocks  Review risk management structures & infrastructure Operational Risk  Compare against best practices, strategic objectives and regulations. Governance  Develop operational risk policies, frameworks, terms of reference and implementation project plans.  Development of Risk Control Self Assessment (RCSA) methodology, ORM Framework  Risk Register to assess the gross & net risks and identify/scoring the relevant controls.  Risks reporting, CRO dashboards & heat maps showing RAG status.  Capture and analysis key risks metrics (and controls) leading to the validation of KRI the risk and control assessments.  Issues and action plan, remediation of KRI breaches Loss and incident reporting framework Operational Loss Process to analyze operational losses & near misses. Database Best practices in valuation and risk modeling. Basel II ORM Framework Basel II Capital computation and modeling. AMA and capital calculation Establishing AMA framework in accordance with regulatory requirements 6
  • 7. Background and Challenges to People Risk BACKGROUND  India is People-centric. In a global context; manpower outsourcing comes to India and has to be a part of their Global Solution.  All companies rely on efficient, honest and effective people to grow and create business value  People risk management goes beyond hiring good people and carrying out annual performance evaluation. CHALLENGES  People risk is often forgotten, neglected. Companies build models, frameworks to manage risk..but ignore People themselves  People are, indirectly or directly, at the core of all risks  Starting with the way they are; their background, early childhood, how they got to be where they are; personal & family life. Debt, Gambling, indulgent to the good life?  Unlike Logistics, Finance, Marketing, Sales, Distribution etc. the risk related to People has a range of ‘different’ local, regional, enterprise, cultural & global implications.  Most companies do not have quantitative score or metric that measures people risk levels. 7
  • 8. The People Risk Landscape People Actions Costs Behavioural Employees Order Acceptance Direct OR Indirect Stopped Learning TEMPS Procurement Fixed OR Variable Ego – Alpha-Male Ghost Employees Wrong Vendor Not Insured No Succession Planning Wrong Hiring Obsolescence Suppliers High Risk Behavour Re-work & Waste Catering Staff Poor Due-Diligence Personal Debt Housekeeping Liable for Litigation Negligence Greed Security Staff Graft (CORRUPTION) Clinical Problem(s) Drivers 100% Revenue Loss Cartel Increased Cost Long term consequence Customers Poor Decisions Lower Profits 8
  • 9. How People’s ACTIONS increases or decreases risks  EVERY Decision that a person takes affects Revenue, Collection, Expenses, Payables, project or ultimately the bottom-line of the company.  Negligence OR wanton 'delay' adds to inefficiencies, project delays, increased cycle times, lower customer or supplier satisfaction and can even jeopardize the Transaction  Once a thief always a thief  Failure to properly verify a cheque payment for a large sum.  Misbehavior with colleagues  Writing degrading emails about companies to external parties  News and print news about employees due to their personal lifestyle, behavior All such behaviors are noted by management, employees warned or a note made in their personal files. But no tracking taken to consolidate this information, see an overall risk score of that each employee or at the company level. Decision making delays, process inefficiencies, bad leadership all require some quantification and aggregation to highlight your STAR performing employees and the bad ones. 9
  • 10. Bottom Up Approach to People Risk Management Performance Evaluation Behavioral Supervisor HR Dept Assessment Risk Business Entity Line 1 Incident Level Reports Profitability Actions parameters Business targets Performance Evaluation Company Level Behavioral Risk Score Supervisor Assessment Incident Business Reports Line 2 Actions Other input sources Other Other Aggregation sources of See examples on next slide Category inputs 10
  • 11. People Risk Management – Other Inputs to the Model  HR Dept Inputs  Skills set gap, succession planning, outstanding jobs unfilled. All HR inputs can be considered by PRAY to model some level of risk score at entity level.  Recruitment Verification  Results of internal, external verification, due diligence  Risk Register  Inventory of known risks relating to people risk. Aggregate score of company wide HR Risk register  Incident Reporting and Issues Management Database  Responsible for how much of financial losses, number of events by the persons, all incidents with evidence support. Audio, Video, Documents etc  Performance Appraisal System  Add risk elements to existing Systems, Methods & Practice  Reporting System  Predictive and Pre-empts. Real-time Alerts. Yesterday, Last-week, Last-month, Last-quarter and Last-year knowledge. Why? Who? What for? 11
  • 12. Examples of Parameters for modeling people risk Beyond Working-Hour Factors Involving Self High-Risk Hobbies; Alpha; Aggressive Gambling; Speculation Drinking; Drugs Greedy Opposite Sex Issues Beliefs such as Faith/Religion Involving Family Emotional Pressures Financial Pressure Dysfunctional Factors Involving Others Bad company Risk Rating Track-Record Litigation - Legal Action Risk  Above are just some of the hundreds of parameters and inputs that re used to model people risk score.  All parameters can be customized s per client requirement, or can be easily configured (ON/OFF) by company’s administrator.  Rating weights and score can be configured in consultation with company management so that important factors are given more weightage and thus arriving at an accurate risk indicator 12
  • 14. Outsourcing Activity - Detailed Checklist to monitor Risks MANAGING OUTSOURCING RISK Outsourced Activity: Business Unit: Sr. No. Checklist Yes/No Risk Covered Remarks A General Guidelines- Ensure completion of this checklist for all outsourcing contracts within RBI scope of Compliance and 1 outsourced arrangements. Operational Risk Ensure appropriate management structure/ appointment of an outsourcing coordinator within Bank/department to oversee the outsourcing arrangement process from start to end 2 Management risk If outsourcing is a regular activity, build and maintain a database of potential service 3 providers to avoid single vendor dependency Concentration risk Exhaustive list of outsourced arrangements with relevant details like - name of the vendor, nature of activity outsourced, name of department utilizing services of vendor, start and end dates of contracts, Bank coordinator name/ Outsourcing relationship manager, Vendor 4 coordinator name, value of contract Compliance risk Ensure that there are no conflicting process notes, circulars etc prepared by the Business Unit that conflict with Bank's Outsourcing Policy, other process notes, procedures with 5 respect to outsourcing. Compliance risk B Decision making process - Business Unit should do adequate research to support the business case for outsourcing 6 Strategic risk Documentation of outsourcing proposal/business case and sign-off from all concerned on Cost Benefit Anaylsis, other tangible and intangible benefits arising from the arrangement, 7 vendor selection criterias Management risk 14
  • 15. Outsourcing of Financial Services - Monitoring and Review  RBI Guidelines -Outsourcing of Financial Services by banks –  RBI/2006/167 DBOD.NO.BP. 40/ 21.04.158/ 2006-07 dated November3, 2006  Due due diligence, in relation to outsourcing, should consider all relevant laws  In considering or renewing an outsourcing arrangement, appropriate due diligence should be performed to assess the capability of the service provider to comply with obligations in the outsourcing agreement. Due diligence should take into consideration qualitative and quantitative, financial, operational and reputational factors  A central record of all material outsourcing should be maintained to facilitate Board/Senior Management review  Half yearly reviews of material Outsourcing be placed before the Board  Regular audits to assess the adequacy of the risk management practices adopted in overseeing and managing the outsourcing arrangement  Banks should, at least on an annual basis, review the financial and operational condition of ALL the service provider to assess its ability to continue to meet its outsourcing obligations. Such due diligence reviews, should highlight any deterioration or breach in performance standards, confidentiality and security, and in business continuity preparedness. 15 15
  • 16. Knowledge Management Program EXAMPLE OFFERING Problem Statement High attrition rate means that exiting employees and entering employees upset the environment as follows:  Exiting employees take critical and confidential data  New employees take significant time to learn the process  Background checks become time consuming given the large volume of recruitments  Data access controls may be absent  Work flows and user guides are not available Riskpro Solution  Comprehensive review of requirements and establish a proper Knowledge Management Program  Implement Desktop instructions, user guides so that new employees can start off quickly and minimize mistakes  Proper access control and archival of digital data in secure folders  Tool enablers to manage the recruitment, background verification 16
  • 17. 17
  • 18. Riskpro Clients Our Clients Banking/ Insurance Corporate MNC Banking Intl Consulting IT / Others *Any trademarks or logos used throughout this presentation are the property of their respective owners 18
  • 19. Team Experiences Our Experiences Our team members have worked at world class Companies *Any trademarks or logos used throughout this presentation are the property of their respective owners 19
  • 20. RESUMES – Our team Credentials  Co-Founder - Riskpro  CA, CPA, MBA-Finance (USA), FRM (GARP) Manoj Jain  Over 10 years international experience – 6 years in Bahrain and 4 years USA  15 years exp in risk management consulting and internal audits, Specialization in Operational Risk, Basel II, Sox and Control design  Worked for Ernst & Young (Bahrain), Arab Investment Company (Bahrain), Navigant Consulting(USA), Kotak Mahindra Bank (India) and Credit Suisse(India)  Sox Compliance project for Fannie Mae, USA ( $900+ Billion Mortgage Company)  Co- Founder - Riskpro  CA (India), MBA (Netherlands), CIA (USA) Rahul Bhan  Over 15 years of extensive internal and external audit experience in India and abroad.  Worked with KPMG United Arab Emirates, PKF South Africa, Ernst and Young Kuwait, Deloitte Netherlands and KPMG India.  Worked with clients in a wide variety of industries and countries including trading, retail and consumer goods, NGO, manufacturing and banking and finance. Major clients include banks, investment companies, manufacturing organizations, aviation etc. 20
  • 21. RESUMES - Our team Credentials  Co-Founder - Riskpro Casper Abraham  PGD (Electrical & Electronics & Computer Programming)  30 years of experience in Information & Communications Technology (ICT) Solutions for Retail, Garments, Manufacturing, Services Industries.  Has created Companies, Divisions, Products, Brands, Teams & Markets.  Consulting in Business, Technology, Marketing & Sales & Strategic Planning.  Advisory, Training, Workshops & Implementation in Systems Thinking, Systems Modeling & Balanced Scorecard  Worked with TIFR, Mahindra, Ambience, Communico-Graphique & Ionidea Inc, USA,  Sr Vice President – Risk Management MBA, PDFM,NSE-NCFM, PMP, CSSGB,ISO 9001:2000 I.A,GARP-FBR, ITILV3,CPP-BPM Hemant Seigell   Professional with 17 years of rich experience into diverse Consumer finance/ Lending operations ,Risk Management,BPMS, Consumer Banking, NBFC, Management Consulting & Housing finance in BFSI industry having successfully led key business strategic engagements across multi-product environment in APAC, Australia and US regions.  Worked with GE, ABN AMRO Bank, Citigroup, Accenture, Deutsche Postbank  Highly skilled and expert Trainer in Risk areas across Credit, Fraud, Operational, Corporate Risk management.  Specializes in Fraud Control, AML/KYC Compliance ,QA ,ERM and Regulatory governance. 21
  • 22. RESUMES - Our team Credentials  Head - Insurance Risk Advisory services  B.sc, Associate of Indian Institute of Insurance Licensed Category A Insurance surveyor R. Gupta   26 years of experience in Insurance advisory services, Loss adjusting for large corporates,Claims management.  Has assessed more than 4500 high value insurance claims across various industry sectors.  Risk management inspection  Valuations of fixed assets for insurance purpose.  Head - Human Capital Management Nilesh Bhatia  Chartered Accountant, Lead Assessor ISO 9000, Six Sigma Trained, Trained on Situational Leadership, Trained on interviewing skills and Whole Message Model.  Over two decades of international, multi-cultural experience in finance and human resources viz. internal audit, accounting operations, accounting process review & re-designing, risk management, business solutioning, six sigma projects, talent acquisition, talent retention, organization design/redesigning, compensation and appraisal processing, employee and customer satisfaction surveys, knowledge management and finance services.  Worked with Citicorp/MGF, India Glycol, Delphi, American Express India, American Express USA, Fidelity International and Macquarie Global Finance Services India. 22
  • 23. RESUMES - Our team Credentials  Head – Taxation Risk Advisory Rajesh Jhalani  B.Com, FCA  Senior Partner with 48 year old Delhi based Chartered Accountant firm, Mehrotra and Mehrotra  Over 19 years of experience in the field of Audit, Taxation, Company law matters.  Major clients served are NTPC, BHEL, Bank of India, PNB, Airport Authority of India etc. President – Banking & Financial Services  A senior researcher in Applied Mathematics leading to Ph.D after MSc (Mathematics), Sivaramakrishnan CWA, CAIIB  Combined experience of 25+ years in corporate banking, risk management, international trade finance, development of risk rating models, project finance, credit monitoring and NPA management  Since 2006 conducting open / in-house training on the above domains to all Top public/ new and old private sector banks, top MNC banks (India and abroad), leading NBFCs and corporates in manufacturing and financial services space; Worked on IFC (World Bank) funded projects for MSMEs in India and abroad  Worked for Bank of Baroda and ICICI Bank – bestowed Top Performer Award continuously two years during his tenure; widely travelled abroad for business relations, seminars, offering training, investor meetings, NYSE listing and for processes involving establishment of representative Office in USA 23
  • 24. RESUMES - Our team Credentials Executive Vice President – Risk Management ( Banking & Financial Services)  A hands-on banking professional {BSc (Mathematics), CAIIB} with considerable domestic and international experience Kashi Banerjee  An aggregate experience of 24+ years across industry, mainly BFSI in several functional areas including Retail and Commercial Banking, Corporate Lending, team member of the Business Process Re-Engineering project (BPR); conceptualizing and setting up shared services centres for centralized operations for the Bank in India.  Management through ERM framework overseeing all key areas of the business through various Operational Risk tools like KRI / RCSA matrices. Managing of major project implementation of Basel II and Compliance risk framework  Directing, reviewing and advising Board of Directors on various compliance issues and representing the bank to the Central Bank regulatory offices.  Worked for ANZ Grindlays Bank, Standard Chartered, Bahraini Saudi Bank and Dubai Holdings ( subsidiary) Consultant – Information Security & IT Governance Anjay Agarwal  LLB, CA, CISA, CWA, CS, CFE and others  Over 15 years of experience in the field of Audit, Taxation, Investigations.  Specializing in the field of Systems Audit, Cybrex Audit, Computer Crime Investigations, IS Forensics  International Committee Member of Governmental and Regulatory Agencies Board and Academic Relations Committee of ISACA, USA 24
  • 25. RESUMES - Our team Credentials Executive Vice President – Risk Management ( Banking & Financial Services) Vijayan Govindarajan  Professional Risk Manager with considerable domestic and international experience  An aggregate experience of 30 + years across industry, mainly Banking in several functional areas including Wholesale Credit Risk, Operational Risk, Trade Finance , Retail Banking and Islamic Financial Services.  Track record of setting up of excellence in the set-up, and management of credit and operational risk, compliance and credit administration functions in retail, commercial , Islamic Banking and offshore banking entities in the Middle East.  Key strength includes Corporate Credits, Risk Management in IT, implementation of Risk Management module in core banking Bank’s Policies, procedures, Country Risk. Played an active role in 3 core banking software implementations  Worked for a Private Sector Bank in India, ABN AMRO Bank, Bahrain, Bank Muscat Bahrain and BMI Bank Bahrain as AGM Risk Management.  Specialist Risk Consultant – ERP & IT Compliance Gourav Ladha  SAP Certified, MBA (Finance), SAP Security trained (from SAP India), SAP GRC Access Controls trained (from SAP India)  Over 7 years of experience working in the area of ERP/IT Risk advisory, primarily focusing on SAP, for ‘Fortune 500’ clients in around 8 countries including US, UK, UAE, Hong Kong, etc  Specializes in SAP Risk & Controls Advisory, SAP Business Process Controls Audit, SAP Security & Segregation of Duties Control Audit, ERP Trainings,  Strong Industry experiences ranging from Beverages, Insurance, Energy, FMCG, Pharmaceutical, Retail, Telecommunication to IT Services  Worked for risk advisory teams of reputed organizations like Ernst & Young, EXL Services 25
  • 26. RESUMES - Our team Credentials  Vice President & Head – IT Risk Advisory Ravikiran Bhandari  Over 14+ Years of Experience in Information Security and Risk Management & CISM certified  Headed the Global Information Security team of Daimler (Mercedes-Benz) Worldwide at Bangalore for 9 years, previously worked at organization like Wipro, Bangalore Labs  Multi-sector experience including Banking, Insurance, Finance, Energy, Manufacturing, Retail, Hi-Tech & Telecom, and Automobile  Well known Ethical hacker: Was featured in BusinessWorld Magazine in an article about leading ethical hackers in India and published several articles in Print and Online Media  Rich experience in Information Security Audits across Corporations, 3rd Party Suppliers, Joint Ventures across several countries in the world including US, UK, China, Germany Vice President – Legal Risk Advisory Aashish Shrivastav   B.B.A. LL.B. (Hons.)  About half a decade experience in legal services to client’s with respect to Contract and Commercial Laws, Joint Ventures, Inbound & Outbound Investments, Private Equity Investment Transactions, Real Estate & Infrastructure, Energy and General Corporate.  Have advised various social enterprises and start ups in setting up business in India.  Worked for the leading law firms of India such as FoxMandal Little. 26
  • 27. RESUMES - Our team Credentials  Vice President – Riskpro India Phanindra Prakash  FCA [India], ACMA [India], CFE [USA], CertIFRS [UK]  Over 16 years of extensive consulting experience which includes financial & systems audit, process transformation, implementation of internal controls, SOX compliance, fraud audits & due diligence, US-India taxation  Engaged in consulting roles as trusted advisor to finance, internal audit and information technology executives of multiple Fortune 1000 companies with project sites in US, Canada, Europe & Asia  Worked with E&Y and Deloitte Consulting in USA  Some of the major clients served internationally are GE Capital, UBS, McKesson, Eaton, Imation, Albertsons,  EVP and Head – Telecom Risk Advisory  M.Tech, IIT Kharagpur, India; IES; Doctoral study, research and teaching in Linkoping University/Sweden; Lead Auditor (BVQI). Asok Sit  Over 30 years on International experience in networks and mobile Handsets from top global companies /institutes like ISRO, Ericsson, Nokia, Nokia Siemens Networks and based mostly in its head quarter locations in India, EU, USA.  Expertise: Setting up capability, behaviour, culture in turning Risk, Quality, Innovation for competitive advantage, customer delight and sustainability; key skill sets are Engagement, Handholding, Coaching, Mentoring and lot of best practices, benchmarking/standards like CMMI, TL9000, Six Sigma, ISO, SAS 70 etc. 27
  • 28. RESUMES - Our team Credentials  Executive Vice President – Riskpro India Siddhartha Ghosh  CPA (USA), ACA, ACS, Grad CWA (India), MBA (USA), Associate ICPAS (Singapore)  Over 25 years of extensive audit and industry experience which includes 19 years with Rolls-Royce India Pvt Ltd at New Delhi and its associate and parent companies of Rolls- Royce in UK, USA and Singapore in all aspects of Finance, Taxation, Audit, Banking, Legal, Company Secretarial, Statutory compliances and due diligence, Internal Control, ESOP, Budgets, Cashflows, Forecasts, MIS Reporting, HR, Expatriate & Office Administration, Payroll, IT, Retirement Funds Administration, Shared Services, Project Accounts, etc.  Worked with Price Waterhouse Coopers for 4 years with reputed MNCs, banks, Indian corporate houses  Worked with McNally Bharat Engineering Company Ltd for 4 years 28
  • 29. RESUMES - PARTNERSHIPS  Specialist Risk Consultant – Business Continuity Andrew Hiles  Founder and 15-year Chairman of Survive, the first international user group for Business Continuity professionals  Founding director and first Fellow of the Business Continuity Institute  Over 25 years international consulting expertise in Risk, Crisis, Emergency, Incident, and Business Continuity and ICT Disaster Recovery Management  Multi-sector experience including Banking, Insurance, Finance, Oil, Gas, Energy, Manufacturing, Retail, Hi-Tech & Telecom  Western Press Award for services to business, 1994; BCI/CIR nomination for lifetime achievement in BC, 1999, London; inducted into BC Hall of Fame by CPM magazine, 2004, Washington DC.  Specialist Risk Consultant – Enterprise Risk Management Chris E. Mandel  Highly skilled risk and insurance professional with 25 years of experience designing, developing and implementing large, global corporate risk management programs for Fortune 500 firms.  Principal Consultant and Founder - Excellence in Risk Management, LLC. (Texas, USA) Co- founder and EVP, Professional Services, rPM3 Solutions, LLC (Maryland, USA).  Past experiences include Head of Global Risk Management for USAA, PepsiCo/Tricon Global and American National Red Cross  Additional risk and insurance experience at Verizon Corp,. Marsh USA and Liberty Mutual Insurance Co.  2004 Risk Manager of the Year – 2007 recipient of the Alexander Hamilton Award for “Excellence in ERM” (at USAA) – former President, Risk and Insurance Management Society, Inc. 29
  • 30. RESUMES - Advisors Credentials  Founder partner of Mehrotra and Mehrotra, a 48 year old CA firm in India Mr. MP Mehrorta  B.Com, FCA, LLB  Over 48 years of experience in audits, taxation, legal matters, loan syndication etc.  Trustee of Cochin Port Trust, Member of Task Force for MOUs, Ministry of Heavy Industries & Public Enterprises, Govt. of India, Ex- Member of Central Board of Trustees, Employees’ Provident Fund Organisation (EPFO), Ministry of Labour, Govt. of India, New Delhi.  Ex - Director, Canara Bank  Practicing chartered accountant in Delhi  CA, ICWA Mr. PK Gupta  Over 35 years of professional experience.  Trustee, Kargil Shaheed Smarak Samiti  Hon. Treasurer, World Academy of Spiritual Sciences (WASS).  Panel Arbitrator, International Centre for Alternative Dispute Resolution  Arbitrator, Cement Corporation of India  Arbitrator, Bombay Stock Exchange Limited  Arbitrator, Central Depository Services (India) Limited  Arbitrator’s Panel of Indian Council of Arbitration 30
  • 31. Key Contacts Corporate Mumbai Delhi Bangalore Riskpro India Ventures (P) Manoj Jain Rahul Bhan Casper Abraham Limited Director Director Director M- 98337 67114 M- 99680 05042 M- 98450 61870 info@riskpro.in manoj.jain@riskpro.in rahul.bhan@riskpro.in casper.abraham@riskpro.in www.riskpro.in Shriram Gokte Hemant Seigell Vijayan Govindarajan EVP - Risk Management SVP – Risk Management EVP – Risk Management C 561, Defence colony M- 99536 97905 M- 99166 63652 M- 98209 94063 New Delhi 110024 shriram.gokte@riskpro.in hemant.seigell@riskpro.in vijayan.govindarajan@riskpro.in Sivaramakrishnan Ravikiran Bhandari VP – IT President – Banking & FS Risk Advisory M- 98690 19311 M- 99001 69562 smaran.iyer@riskpro.in ravikiran.bhandari@riskpro.in Ghaziabad / Noida Chennai Kolkata Gurgaon Siddhartha Ghosh R. Muralidharan Kashi Banerjee Nilesh Bhatia EVP - Finance EVP – Risk Management EVP – Risk Management Head – Human Capital Mgt. M- 9810058072 M- 95660 77326 M- 98304 75375 M- 98182 93434 Siddhartha.Ghosh@riskpro.in murali@riskpro.in kashi.banerjee@riskpro.in nilesh.bhatia@riskpro.in R Gupta - Insurance Risk Asok Sit M- 98101 07387 EVP – Telecom Risk Advisory M- 98105 03463 asok.sit@riskpro.in Pune Salem Ahmedabad Hyderabad / Agra M.L. Jain Chandrasekeran Maulik Manakiwala Phanindra Prakash (Hyderabad) Principal – Strategy Risk Recruitment franchisee Member Firm Member Firm M- 98220 11987 M – 94435 99132 M – 98256 40046 M- 95500 61616 mljain@riskpro.in Gourav Ladha Alok Kumar Agarwal (Agra) Sap 31 Risk Advisory Member Firm M- 97129 52955 M- 99971 65253