Did you know that online, no one can hear you listen? Why then, are so many marketers forgetting to listen what’s happening online? Listening is the basis for any social media strategy. Its the first of the 4 phases in your ongoing social media engagement.

1. Listening – Social Media in 10 minutes a day – part 1 of 4 14 January 2011 www.marccampman.com/playmakers-blog

2. Listening is the first of the 4 phases in your ongoing social media engagement LISTEN online to what people say CREATE your strategy and content ACT by launching your engagement plan MEASURE the results for feedback and improvement www.marccampman.com/playmakers-blog

3. You listen to find out what your customers are saying about you,andwhat they are not saying. And to find out where they hang out. www.marccampman.com/playmakers-blog

4. Listening gives you a fantastic opportunity to find out if any of your competitors are participating onsocial networksand how frequently they areparticipating. www.marccampman.com/playmakers-blog

5. Listen to find out what’s happening in your industry. What are the hot topics, what are the trends, what are the buzz words. www.marccampman.com/playmakers-blog

6. Buildingyour Social Media Listening station Netvibes allows you to create your personal listening dashboard with feeds from the activity walls on your own social media sites, feeds from relevant blogs, news feeds and feeds from search and alert activities on various web sites. www.marccampman.com/playmakers-blog

7. www.marccampman.com/playmakers-blog

8. To download your “Listening in 10 minutes a day” checklist go to: www.marccampman.com www.marccampman.com/playmakers-blog

9. To read the full blog post about this subject, go to: www.marccampman.com/playmakers-blog www.marccampman.com/playmakers-blog