2. Introduction
These days, businesses whether small, medium or large, are going mobile with
owners actively taking advantage of the applications available for mobile devices.
With the key role that technology plays in our lives today, mobile applications that
help you conduct business, as though you are still in the office, is a must if you
want to increase productivity and remain competitive.
3. To illustrate, here are some
benefits of having iPad or iPhone
App developed for your company
4. 1. Manage Customer Relationships.
Access all your customer contact details whether you’re in
land, sea or air. Link calls, emails, meetings and other activities
to each of your contacts to have a complete view of your
contact history and to better plan your next steps.
Likewise, you can easily send updates; thereby, giving your
clients first-hand information about your products and
services.
5. 2. Access schedules and
documents on the move.
When in business travels, synchronizing your
phone with your desktop computer is most
helpful in retrieving documents, tasks and
calendars so you are on top of your workflow.
Similarly, you can retrieve contracts, brochures
and other important documents if you need to
share them with clients.
6. 3. Complete forms.
To ensure that your mobile employees have complete,
accurate and timely data, have them fill out and submit
forms on their phones. You can choose from an array of
industry-specific forms available online or create new ones.
Apart from having a discreet means of collecting data,
employees are saved from time spent on faxing these
forms or submitting them at the office.
7. 4. Monitor billable time.
Install applications that not only track the duration of
emails or calls but assign them client or project codes as
well. Add up short emails and phone conversations
automatically until they reach a billable threshold and send
the data to your company’s billing system for invoice and
mail to the client.
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8. 5. Process payments.
If you’re a business owner without a conventional
storefront, such an application is definitely useful as it
allows the processing of your credit or debit card payments
directly from your phone so you won’t miss out any
important sales.
To print out of receipts, you can easily do so with a portable
printer.
9. 6. Record and Access Digital Files.
For thoughts and ideas related to your customer, you can
easily capture them by using your phone for dictation.
Transfer your recordings to a security-enhanced, central
location that can be accessed only by authorized staff. A
convenient and accessible recording tool serves both
purposes: you improve your accountability and you can
serve your clients better
10. The world now has become one small global village. Due to
its flexible web access, mobile applications offer much
convenience indeed in helping you accomplish your
business goals.
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