2. Crowdsourcing is the act of taking a job
traditionally performed by a designated agent
(usually an employee) and outsourcing it to
an undefined, generally large group of people
in the form of an open call
- Jeff Howe (2006)
3. Why Now?
Human Trends :
-Anyone can take two seconds to
hit a Like button, 10 seconds to
respond to a text message, or 30
seconds to post a Tweet.
-The Way We Work
Technology Trends:
- Artificial intelligence (machine learning)
Convergence of People and Technology:
- people and machines can work far better with each other
4. Typology of Crowdsourcing
Applications
1. The Knowledge Discovery and Management
Approach
Organization tasks crowd with finding and collecting information
into a common location and format
Example : seeclickfix.com
2. The Broadcast Search Approach
Organization tasks crowd with solving empirical problems
Example : innocentive.com
3. The Peer-Vetted Creative Production Approach
Organization tasks crowd with creating and selecting creative
ideas
Example : threadless.com
4. Distributed Human Intelligence Tasking
Organization tasks crowd with analyzing large amounts of
information
Example : mturk.com
6. How Crowdsourcing HELP?
Location-based Queries
-As per the study found that “ We found that 63% of the queries
were non-factual, while only 37% of them were factual ”
Question Answering Systems
- Google answered 78% of the factual questions
and only 29% of the non-factual questions
Crowdsourcing and Collaboration
- To find the most appropriate person to answer the question
7. System Backbones :
twitter
•
•
•
Real time information sharing
580 million active users world-wide
Averages of 340 million tweets are
sent everyday globally
foursquare
•
Share and save the places you visit
• Over 40 million people worldwide
• Over 4.5 billion check-ins, with millions
more every day
9. System Components
1. Question Collector
Question Format :
[question keyword][text][location keyword][?]
Example :
[Anyone][have dinner suggestions while in][San
Francisco][?]
2. Validator (for questions)
Boston
Buffalo
Chicago
Dallas
Houston
Food
Home/Work/Other
Los Angeles
Miami
Nightlife
Parks & Outdoors
Shops
New York
San Francisco
Travel
Cities & Location Types
(Categories) in Foursquare
Example :
@usernameA:Arts&Entertainment,C:College&Education,F:Food,H
:Home/Work/Other,N:Nightlife,P:Parks&Outdoors,
S:Shops,T:Travel
@username 1: inappropriate, 2:can be asked, 3: good question
@username [Question]
N2
College & Education
Las Vegas
- extra level of filtering
- forward to moderators over Twitter for ranking of questions
Reply :
Arts &
Entertainment
Rank
Meaning
1
Inappropriate
2
Can be asked
3
Good Question
Ranking Levels for Questions
10. System Components (Cont..)
3. Asker
- forwards validated questions to people identified as most
appropriate to answer those questions
Example :
@username Please help our research project by answering the
following question. For more info visit [website link]
@username [Question]
3. Answer Collector
- constantly polls our Twitter account for any received
answers to the questions asked
- answers that contain inappropriate words are filtered out by
employing a set of blacklisted words
11. System Components
5. Validation (for answers)
- Similar to the validation step in Validation (for
questions)
- Forward to moderators over Twitter for ranking of
Answers
6. Forwarder
Rank
Meaning
1
Inappropriate
2
Can be forwarded
3
Good Answer
Ranking Levels for
Answers
- Forwards the answers which have ranking level of either 2 (can be forwarded)
or 3 (Good Answer) back to the Twitter users
Example :
@asker Our crowd-sourced question answering system found the
following answer to your question contributed by @answerer
@asker [Question]
@asker [Answer]
12. Experiments
Question Rates :
- Approximately 75% of them as inappropriate to ask
Answer Finding Rate :
-Our system answered 75% of questions compared to Google’s
47% answer rate on same questions
-Our system answered 75% of both the factual and the nonfactual questions
- Google answered 78% of the factual questions and only 29%
of the non-factual questions
15. Conclusion
• Our findings indicate that even without an incentive
structure, we could answer 75% of the questions &
Foursquare users provide better answers than randomly
selected users from the same cities
• Crowdsourcing = Collective
intelligence, Depending on the nature of a problem & the
type of input needed from a crowd any number of new media
tools could be designed
• Crowdsourcing can be used to make governance more
efficient and inclusive, to search for difficult scientific
solutions, to craft better public policy
Defination, term introduced, . User Production, Traditional production , The idea behind crowdsourcing is that ‘the many’ are smarter and make better choices than ‘the few’