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Hands-On Social Media Analytics  Tony Hirst Dept of Communication and Systems, The Open University Scattered puzzle pieces next to solved fragment by HoriaVarlan
Jigsaw pieces
 
or disconnected threads?
Chris Messina	: Blogging is just email, but with like, you know, a “to everyone” email address Twitter is SMS, to everyone Co-opting channels that were private and making them public, that’s all these things are http://www.youtube.com/watch?v=IrTSiO9ejOs
Goodhart’s Law 	
 states that once a social or economic indicator or other surrogate measure is made a target for the purpose of conducting social or economic policy, then it will lose the information content that would qualify it to play such a role. Ref: Wikipedia
Campbell’s Law "The more any quantitative social indicator is used for social decision-making, the more subject it will be to corruption pressures and the more apt it will be to distort and corrupt the social processes it is intended to monitor." Ref: Wikipedia
Hidden secrets
Hidden secrets
Scholarly impact is typically based on:f(citations)
Citations g(influence, support)
Influence h(reach, authority)
Impact j(ability to affect  others’ behaviour)
Influencing Forward: Discovery Layers Academic literature/citation graph Media layer – press mentions	 Social layer –connectivity (blog vs twitter) Search engine layer (page rank, timeliness) Social Media supports a Responsive Layer
Social Media *.ac.uk domain Inside vs. Outside Access
Influential friends

http://www.coursedetective.co.uk/
Inside vs. Outside Access APIs & OAuth
Build Your Own Dashboard 
Google Spreadsheets.. Offer patronage to @mhawksey and he’ll show you how
;-)
Identifying interest graphecho-chambers ,[object Object],nodes: the set of people who have used a hashtag, H(t) 	edges: [X, Y] in H(t) and Y in Fr(X) - list community: 	nodes: L(l) 	edges: [X,Y] in L(l) and Y in Fr(X) URL/link community: 	nodes: U(u) 	edges: [X, Y] in U(u) and Y in Fr(X)
External Perceptions: How Does Your Audience Define You? Friends and followers communities

@briankelly followers
Friend connections amongst @jisccetis friends
@jisccetis list intelligence
@jisccetis list intelligence
How folk on similar Twitter lists to @jisccetis follow each other
http://bit.ly/eBgyPn
@briankelly/ukoln-eim-2011-07
@briankelly/ukoln-eim-2011-07
List Intelligence /briankelly/ukoln-eim-2011-07 Candidate members: 23 Subscribers: 1 /helenwhd/e-learning Candidate members: 8 Subscribers: 30 /mhawksey/open-edge Candidate members: 6 Subscribers: 7 /mhawksey/ds106 Candidate members: 6 Subscribers: 18 /traceymadden/education Candidate members: 6 Subscribers: 1 /mhawksey/lak11 Candidate members: 6 Subscribers: 32 /ActualAl/elearning Candidate members: 5 Subscribers: 5
blog.ouseful.info@psychemedia

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  1. Responses can be local or remote – responding to people talking directly to you, vs going out and finding things you can respond to.