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How to make users
talk about your brand,
by talking about
themselves!
Panos Sambrakos
Executive Creative Director,
OgilvyOne Athens
What are Social Media
after all?
Social Media are a square!
  A place where people come to talk with their friends,
while brand pages are like infokiosks, trying to gain the
attention of people in the square, with various methods.
Run a Contest
After participating in a contest, people will soon go back to
      their conversation with their friends, which is the
           real reason they came to the square for.
Provide Content
Content is relevant to a fraction of the people, with specific
     needs and interests. So although it can sustain a
relationship with a brand page, it can’t easily create buzz.
Stand for a Cause
People with certain beliefs will “sign” for a cause, thus you
cannot create buzz in the square, with this method either.
Design an experience!
We should be designing amazing experiences that excite
people with their fun and technical wizardry, and have them
 running in the square, telling their friends to go play too!
How to make a viral
Facebook application
In 3 succesive steps!
1. Use a technological gimmick




       Leverage
      Technology




Like “magic mirrors” in a fun house, you have to dazzle
audiences with a trick. Be it something as innovative as
Augmented Reality or as simple enough as writing your
name on a chocolate wrapper!
2. Make users part of the brand story




       Leverage          Make users
      Technology       part of the story




Instead of urging people to simply share your content, you
should prepare a branded “template” for them to tell their
story. Only then, they keep doing what they came to do in
the “square”: To talk about themselves to their friends.
3. Enhance with their Social connections




       Leverage           Make users         Use Social
      Technology        part of the story   connections




Use Facebook’s building blocks to your advantage, by
letting people bring their friends into your experiences. That
way, you will gain a greater audience for your messages.
3Bit – Case study
Facebook viral application
3Bit - Χτσπάει πάντα 3 φορές!
Making it viral...


     Leverage
                      • Photo insertion in video. Text to speech.
    Technology



    Make users
                      • Users stared in the lead role. Wrote the script.
  part of the story



    Use Social
                      • Made their friends the co-stars. More than once.
   connections
90.000 videos created by 65.000 fans
                     3Bit Facebook Likes & videos created
6000                                                                           70000
                                                                 65.000 fans

                                                                               60000
5000


                                                                               50000
4000

                                                                               40000

3000

                                                                               30000

2000
                                                                               20000


1000
                                                                               10000



   0                                                                           0
   Δεκ-11   Ιαν-12                Φεβ-12                Μαρ-12    Απρ-12

                          Videos Published   Lifetime Likes
Combined viewership & response




                                 850.000 views
         225.000 comments and likes.
We essentially filled the square with karateka,
 each giving their friends 3 succesive strikes,
all the way to the real kiosk... to buy a 3Bit bar!
3Bit sales increase +10%




            Internal Data: Volumes sales Jan Feb. 2012 vs Jan Feb 2011
It’s your turn to strike!




       Leverage        Make users         Use Social
      Technology     part of the story   connections
Thank you!
panos.sambrakos@ogilvy.com

@panos

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How to make users talk about your brand, by talking about themselves!

  • 1. How to make users talk about your brand, by talking about themselves! Panos Sambrakos Executive Creative Director, OgilvyOne Athens
  • 2. What are Social Media after all?
  • 3. Social Media are a square! A place where people come to talk with their friends, while brand pages are like infokiosks, trying to gain the attention of people in the square, with various methods.
  • 5. After participating in a contest, people will soon go back to their conversation with their friends, which is the real reason they came to the square for.
  • 7. Content is relevant to a fraction of the people, with specific needs and interests. So although it can sustain a relationship with a brand page, it can’t easily create buzz.
  • 8. Stand for a Cause
  • 9. People with certain beliefs will “sign” for a cause, thus you cannot create buzz in the square, with this method either.
  • 11. We should be designing amazing experiences that excite people with their fun and technical wizardry, and have them running in the square, telling their friends to go play too!
  • 12. How to make a viral Facebook application In 3 succesive steps!
  • 13. 1. Use a technological gimmick Leverage Technology Like “magic mirrors” in a fun house, you have to dazzle audiences with a trick. Be it something as innovative as Augmented Reality or as simple enough as writing your name on a chocolate wrapper!
  • 14.
  • 15.
  • 16. 2. Make users part of the brand story Leverage Make users Technology part of the story Instead of urging people to simply share your content, you should prepare a branded “template” for them to tell their story. Only then, they keep doing what they came to do in the “square”: To talk about themselves to their friends.
  • 17.
  • 18.
  • 19. 3. Enhance with their Social connections Leverage Make users Use Social Technology part of the story connections Use Facebook’s building blocks to your advantage, by letting people bring their friends into your experiences. That way, you will gain a greater audience for your messages.
  • 20.
  • 21.
  • 22. 3Bit – Case study Facebook viral application
  • 23. 3Bit - Χτσπάει πάντα 3 φορές!
  • 24. Making it viral... Leverage • Photo insertion in video. Text to speech. Technology Make users • Users stared in the lead role. Wrote the script. part of the story Use Social • Made their friends the co-stars. More than once. connections
  • 25. 90.000 videos created by 65.000 fans 3Bit Facebook Likes & videos created 6000 70000 65.000 fans 60000 5000 50000 4000 40000 3000 30000 2000 20000 1000 10000 0 0 Δεκ-11 Ιαν-12 Φεβ-12 Μαρ-12 Απρ-12 Videos Published Lifetime Likes
  • 26. Combined viewership & response 850.000 views 225.000 comments and likes.
  • 27. We essentially filled the square with karateka, each giving their friends 3 succesive strikes, all the way to the real kiosk... to buy a 3Bit bar!
  • 28. 3Bit sales increase +10% Internal Data: Volumes sales Jan Feb. 2012 vs Jan Feb 2011
  • 29. It’s your turn to strike! Leverage Make users Use Social Technology part of the story connections

Editor's Notes

  1. Social Media are a square!