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Implementing Successful Partnerships
        When Entering a New Market

                           Gina van Dijk
                         Deputy Director
                              MCI Brazil
                                July 2012
                           In partnership with




                                                 2
Agenda

   Who Am I?
   Expansion into un(der) explored Markets?
   Why Partner?
   Considerations
   Partnership Types
   Partnership Models
   Case Study
   Recommendations




                                               3
Who am I – Gina van Dijk

   Based in Rio de Janeiro, Brazil
   Over 11 years working experience in Brazil & Latin
    America and 8 years working experience in Europe,
    mainly with not for profit organizations.
   Strength in relationship building for clients
   Provide advisory and implementation support to
    international associations growing in Brazil & Latin
    America
   Spearheaded market research projects to assess
    potential and devise strategy for associations
    entering the Brazilian & Latin American market
   Successfully built partnerships for associations and
    corporations throughout the regions with help of
    adapted product design
Expansion into
un(der) explored markets?




                            5
Brazil - Growing Middle Class
                                                                              Global Middle Class
                                                                               :31% population in
                                                                               2030
                                                                              Between ´04 – ´10: 32
          Division of Income Classes in Brazil   Household income/ class       million people
                                                                               reached middle
                                                                               classes +
                                                                              Brazilian Middle
                                                                               Class: 54% of
                                                                               population (´10)
                                                                              Forecasted growth:
                                                                               4% per year
                                                                              Increase
                                                                               consumption per
                                                                               capita: 47% (from ´11
                                                                               – ´20)




                                                                                                     6
Education
   Culture of
    continuous
    education
   68% of young
    population have
    studied more than
    their parents
   Education as
    differentiator in                      Budget elements of Middle Class Budgets
    highly competitive
    market
                                       Transp
   Annual spend on            Clothing
                                                    Food
                                                    Food
    education: 17,3%     Healthcare

    (rank: 3)                 Housing
                                                        Other Expenses


                                            Education




                                                                                     7
Why Partner?




               8
Case Study – Finance Sector

                      Within 15 months:


•   Access to distribution channel of 500.000+ professionals
    and companies
•   Endorsement of US based certification program for
    Brazilian CEU credits




                                                               9
Case Study – Your Organization

        What does success look like
                      for
             your organization?




                                      10
Considerations




       MCI GrowGlobally.org Webinar Series 2011 11
Considerations


                 Partners


  Scalable approach
            to growth
                            12
Considerations for sustainable partnerships

  What does success look like?
    Vision & Strategic Intentions
    Strategic Issues
    Previous (un)successful experiences
    Desired Outcome
Considerations for sustainable partnerships

  Market Knowledge & Environmental Trends
    Local market sophistication
    Supply & demand for training & development
    Ease of doing business
    Current positioning and perception of your organization
    Measure the profession/industry
    Contrasting data from other countries: relative strength/weakness
Considerations for sustainable partnerships

  Competitive SWOT Analysis
    Identify & rank competitors (products & membership)
    Government intentions on adoption of new standards
    Competitive analysis of industry/Profession
          Profiling of key players offering products/services (including
          unorthodox partners)
          Current overall market & forecasted growth rate
          Preferred methods & approx. market share for each
          Portfolio of products/services
          Body of knowledge covered
          Market share/size
          Member/customer segments by category
          Existing (inter)national partnerships
          Interview of in-country membership/customer base

     Develop competitor matrix & SWOT analysis
Partner Types




                16
Considerations for sustainable partnerships

  Partner Prospect Evaluation
    Desired business strategy?
        Required Core competencies
        Shared Objectives
        Type of Partner
    Type of Partner
        Government
        Financial Sponsors
        Business Service Providers
        Universities
        Content Providers
        Multipliers
Partnership Models




                     18
Considerations for sustainable partnerships

  Partner Prospect Evaluation /2
    Develop Partner Profile & Scoring
        Market Segmentation
        Market Access
        Product/Channel Coverage & Reach
        Demand build
        Operational Management
        Partners
        Distribution Channel
        Marcom Projection
        Resources
        Influence Depth
Local/Regional Partnerships
                 NAT.   GOVT   FIN.     BUSS       UNIV   CONTENT   MULTIPL
                 SOC.          SPONS.   SERVICEP          PROV.     IERS
                                        ROVIDERS
Market           x      x                          x                x
Knowledge
Market Access    x                      x                 x
Management                     x        x
Infrastructure                          x
Competence                              x          x      x
Commitment       x             x                                    x
Politics                x
Culture          x                                                  x
Scalability      x                      x                 x
Endorsement             x
Multipliers      x                      x          x

                                                                              20
Case Study




   MCI GrowGlobally.org Webinar Series 2011 21
Case Study – Health Care Industry
o   Opportunity:                                            o   Results:
     •   Taking “Highlights” to Brazil/Latin America             •   Over 750+ attended from Latin America, the
                                                                     United States, Europe
o   Solution:
                                                                 •   Highlights in Latin America sold out 1 month
     •   Overall strategic guidance for adaptation                   before the event - two consecutive years
         into Latin America
                                                                 •   Positioned as key event within Latin
     •   Partnership development support and local                   American region
         host society relations
                                                                 •   Positive bottom line (as of year 1)
     •   Identify, developed and strengthen alliances
         with other Latin American Societies in line with        •   Continuous expansion of regional
         society´s                                                   partnerships (11)
     •   Oversaw logistics by the local host society             •   Highlights hosted in Brazil (3 editions),
         for brand and quality conformity                            Uruguay (1 edition), next edition in Chile
     •   Event budget consultation                               •   Highlights replicated in Asia with over 850
                                                                     participants from 10 partner societies
     •   Marketing (including review and adoption of
         materials and coordination of translation               •   Latin American membership growth due to
         materials                                                   increased activity
     •   Continuity of Highlights in Latin America –             •   Strengthened partnerships amongst LA
         post meeting                                                associations
                                                                 •   Physicians feel they are able to provide better
                                                                     patient care
                                                                 •   Enhancements to LA program are
                                                                     implemented in events in Asia and North
                                                                     America




                                                                                                                       22
Recommendations




         MCI GrowGlobally.org Webinar Series 2011 23
Be clear on your objectives

        What does success look like
                       for
              your organization?




                                      24
Recommendation




                 2
                 5
Contact Information
       About This Presentation

                 Gina van Dijk

   gina.vandijk@mci-group.com

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Cesse 2012 Management Institute - Gina van Dijk - Implementing Successful Partnerships When Entering a New Market

  • 1.
  • 2. Implementing Successful Partnerships When Entering a New Market Gina van Dijk Deputy Director MCI Brazil July 2012 In partnership with 2
  • 3. Agenda  Who Am I?  Expansion into un(der) explored Markets?  Why Partner?  Considerations  Partnership Types  Partnership Models  Case Study  Recommendations 3
  • 4. Who am I – Gina van Dijk  Based in Rio de Janeiro, Brazil  Over 11 years working experience in Brazil & Latin America and 8 years working experience in Europe, mainly with not for profit organizations.  Strength in relationship building for clients  Provide advisory and implementation support to international associations growing in Brazil & Latin America  Spearheaded market research projects to assess potential and devise strategy for associations entering the Brazilian & Latin American market  Successfully built partnerships for associations and corporations throughout the regions with help of adapted product design
  • 6. Brazil - Growing Middle Class  Global Middle Class :31% population in 2030  Between ´04 – ´10: 32 Division of Income Classes in Brazil Household income/ class million people reached middle classes +  Brazilian Middle Class: 54% of population (´10)  Forecasted growth: 4% per year  Increase consumption per capita: 47% (from ´11 – ´20) 6
  • 7. Education  Culture of continuous education  68% of young population have studied more than their parents  Education as differentiator in Budget elements of Middle Class Budgets highly competitive market Transp  Annual spend on Clothing Food Food education: 17,3% Healthcare (rank: 3) Housing Other Expenses Education 7
  • 9. Case Study – Finance Sector Within 15 months: • Access to distribution channel of 500.000+ professionals and companies • Endorsement of US based certification program for Brazilian CEU credits 9
  • 10. Case Study – Your Organization What does success look like for your organization? 10
  • 11. Considerations MCI GrowGlobally.org Webinar Series 2011 11
  • 12. Considerations Partners Scalable approach to growth 12
  • 13. Considerations for sustainable partnerships What does success look like? Vision & Strategic Intentions Strategic Issues Previous (un)successful experiences Desired Outcome
  • 14. Considerations for sustainable partnerships Market Knowledge & Environmental Trends Local market sophistication Supply & demand for training & development Ease of doing business Current positioning and perception of your organization Measure the profession/industry Contrasting data from other countries: relative strength/weakness
  • 15. Considerations for sustainable partnerships Competitive SWOT Analysis Identify & rank competitors (products & membership) Government intentions on adoption of new standards Competitive analysis of industry/Profession Profiling of key players offering products/services (including unorthodox partners) Current overall market & forecasted growth rate Preferred methods & approx. market share for each Portfolio of products/services Body of knowledge covered Market share/size Member/customer segments by category Existing (inter)national partnerships Interview of in-country membership/customer base Develop competitor matrix & SWOT analysis
  • 17. Considerations for sustainable partnerships Partner Prospect Evaluation Desired business strategy? Required Core competencies Shared Objectives Type of Partner Type of Partner Government Financial Sponsors Business Service Providers Universities Content Providers Multipliers
  • 19. Considerations for sustainable partnerships Partner Prospect Evaluation /2 Develop Partner Profile & Scoring Market Segmentation Market Access Product/Channel Coverage & Reach Demand build Operational Management Partners Distribution Channel Marcom Projection Resources Influence Depth
  • 20. Local/Regional Partnerships NAT. GOVT FIN. BUSS UNIV CONTENT MULTIPL SOC. SPONS. SERVICEP PROV. IERS ROVIDERS Market x x x x Knowledge Market Access x x x Management x x Infrastructure x Competence x x x Commitment x x x Politics x Culture x x Scalability x x x Endorsement x Multipliers x x x 20
  • 21. Case Study MCI GrowGlobally.org Webinar Series 2011 21
  • 22. Case Study – Health Care Industry o Opportunity: o Results: • Taking “Highlights” to Brazil/Latin America • Over 750+ attended from Latin America, the United States, Europe o Solution: • Highlights in Latin America sold out 1 month • Overall strategic guidance for adaptation before the event - two consecutive years into Latin America • Positioned as key event within Latin • Partnership development support and local American region host society relations • Positive bottom line (as of year 1) • Identify, developed and strengthen alliances with other Latin American Societies in line with • Continuous expansion of regional society´s partnerships (11) • Oversaw logistics by the local host society • Highlights hosted in Brazil (3 editions), for brand and quality conformity Uruguay (1 edition), next edition in Chile • Event budget consultation • Highlights replicated in Asia with over 850 participants from 10 partner societies • Marketing (including review and adoption of materials and coordination of translation • Latin American membership growth due to materials increased activity • Continuity of Highlights in Latin America – • Strengthened partnerships amongst LA post meeting associations • Physicians feel they are able to provide better patient care • Enhancements to LA program are implemented in events in Asia and North America 22
  • 23. Recommendations MCI GrowGlobally.org Webinar Series 2011 23
  • 24. Be clear on your objectives What does success look like for your organization? 24
  • 26. Contact Information About This Presentation Gina van Dijk gina.vandijk@mci-group.com