1. Usability Testing
Research Design

2. Identify users/audiences
Understand user needs & goals
Requirements
Analysis
Understand client needs & goals
R e s e a r c h
Technical requirements & limitations
Conceptual Research previous versions
Design
Research competition
Mockups & Use cases
Prototypes
Task analysis
Information architecture
Production
Mockup generation
Mockup evaluation
Launch Production
Quality assurance
User problem tracking

3. Identify users/audiences
Understand user needs & goals
Requirements
Analysis
Understand client needs & goals
R e s e a r c h
Technical requirements & limitations
Conceptual Research previous versions
Design
Research competition
Mockups & Use cases
Prototypes
Task analysis
Information architecture
Production
Mockup generation
Mockup evaluation
Launch Production
Quality assurance
User problem tracking

4. Identify users/audiences interviews ✥
Understand user needs & goals surveys ✥
Requirements
Analysis
Understand client needs & goals observations
R e s e a r c h
Technical requirements & limitations
Conceptual Research previous versions
Design
Research competition
Mockups & Use cases
Prototypes
Task analysis
Information architecture
Production
Mockup generation
Mockup evaluation
Launch Production
Quality assurance
User problem tracking

5. Identify users/audiences interviews ✥
Understand user needs & goals surveys ✥
Requirements
Analysis
Understand client needs & goals observations
R e s e a r c h
Technical requirements & limitations
Conceptual Research previous versions
Design
Research competition
Mockups & Use cases
Prototypes
Task analysis
✥ card sorting ✥
Information architecture
Production
Mockup generation
Mockup evaluation
Launch Production
Quality assurance
User problem tracking

6. Identify users/audiences interviews ✥
Understand user needs & goals surveys ✥
Requirements
Analysis
Understand client needs & goals observations
R e s e a r c h
Technical requirements & limitations
Conceptual Research previous versions
Design
Research competition
Mockups & Use cases
Prototypes
Task analysis
✥ card sorting ✥
Information architecture
Production
Mockup generation focus groups ✥ user testing
Mockup evaluation
Launch Production
Quality assurance
User problem tracking

7. Identify users/audiences interviews ✥
Understand user needs & goals surveys ✥
Requirements
Analysis
Understand client needs & goals observations
R e s e a r c h
Technical requirements & limitations
Conceptual Research previous versions
Design
Research competition
Mockups & Use cases
Prototypes
Task analysis
✥ card sorting ✥
Information architecture
Production
Mockup generation focus groups ✥ user testing
Mockup evaluation
Launch Production heuristic evaluation ✥ user testing
Quality assurance
User problem tracking

8. Identify users/audiences interviews ✥
Understand user needs & goals surveys ✥
Requirements
Analysis
Understand client needs & goals observations
R e s e a r c h
Technical requirements & limitations
Conceptual Research previous versions
Design
Research competition
Mockups & Use cases
Prototypes
Task analysis
✥ card sorting ✥
Information architecture
Production
Mockup generation focus groups ✥ user testing
Mockup evaluation
Launch Production heuristic evaluation ✥ user testing
Quality assurance surveys ✥
User problem tracking observations

9. Usability evaluation methods:
BGW
ch12
Usability inspection
Group walkthrough
Usability testing http://www.clker.com/clipart-15943.html

10. Usability testing
User
Interface
Questionnaires
Observation

11. Usability testing session
1. Welcome user 6.Tasks
2. Explain 7.Post-session
session questionnaire
3. Get consent 8.Answer Qs,
4. Answer Qs Thank you, BYE!
5. Background

12. Usability testing: Planning
Equipment Questionnaire
Location s
Tasks
Forms

13. Usability testing: Planning: Questionnaire
Background
Tasks
Post-session

14. Usability testing: Planning: Questionnaire
Background
-Demographics
-Background knowledge/attitudes
Tasks
Post-session

15. Usability testing: Planning: Questionnaire
Background
Tasks
-pre/post questions
-measures, observation
Post-session

16. Usability testing: Planning: Questionnaire
Background
Tasks
Post-session
-overall satisfaction
-overall perceptions

17. Usability testing: Planning: Questionnaire
Background
-Demographics
-Background knowledge/attitudes
Tasks
-pre/post questions
-measures, observation
Post-session
-overall satisfaction
-overall perceptions

18. Usability testing: Planning
Equipment Questionnaires
Location Tasks
Forms

19. Usability testing session: Forms
*
1. Welcome user 6.Tasks *
2. Explain
session
* 7.Post-session
questionnaire
*
3. Get consent 8.Answer Qs,
4. Answer Qs Thank you, BYE!
5. Background