Presentation for Morristown Kiwanis on employee engagement.

1. Welcome
“Can’t Get No….Sa3sfac3on”

2. About David Hite

3. PAST
13 years full 3me work with TVA, University
of TN, and Eastman Chemical. Consul3ng
work for Samsung Int’l (Korea), Oak Ridge
Na3onal Lab, and UT Center for Disabili3es.
Degrees in Computer Science, Workforce
Training, and Human Resource Management
PRESENT
Teaching college at VA Intermont and
business consul3ng.

4. Studied business in 12 countries

6. Are you sa3sfied with your job?
Are your friends and family sa3sfied
with theirs?

8. Even Americans who are lucky enough to have
work in this economy are becoming more
unhappy with their jobs, according to a new
survey that found only 45 percent of
Americans are sa3sfied with their work.

9. The drop in workers' happiness can be partly
blamed on the worst recession since the
1930s, which made it difficult for some people
to find challenging and suitable jobs.

10. But worker dissa6sfac6on has been
on the rise for more than two
decades.

11. Long term problems…
If the job sa3sfac3on trend is not reversed,
economists say, it could:
 s3fle innova3on
 hurt America's compe33veness and
produc3vity.
 it could make unhappy older workers less
inclined to take the 3me to share their
knowledge and skills with younger workers

12. WHY?

13. ONE WORD…..

14. ENGAGEMENT

15. Over the past decade, Gallup has surveyed
more than 10 million people worldwide on
the topic of employee engagement, and only
one‐third "strongly agree" with the statement:
"At work, I have the opportunity to do what I
do best every day.

16. Specifically:
• 800,000+ workgroups
• 163 countries
• 63 languages

18. Come on…Isn’t this stuff just…

19. Actually….
Gallup has quan3fied the value of employee
engagement into REAL money…

20. Q12

21. Engagement
Reten3on

24. Studies also indicate that employees who do
have the opportunity to focus on their
strengths every day are six 6mes as likely to
be engaged in their jobs and more than three
6mes as likely to report having an excellent
quality of life in general.

25. So, what can WE ALL DO?

26. To go from….

30. 1. Assess your organiza3on

31. 2. Find out what mo3vates them?

32. 3. Make work relevant

33. 4. Focus on employee’s strengths
Instead of training them in areas where they may be weak

34. 5. Explore individual career
development opportuni3es and allow
employees to use their strengths at
work.
Hey, I think we can improve
our customer service
process if we…

35. Thoughts / Ideas?

36. IF you would like to get a
FREE Culture / Skills
Assessment, email:
dhite@hroncall.net
Thank you!