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Introduction to
                         public relations




Friday, 7 January 2011
PR
                         People   +   Relationships


Friday, 7 January 2011
Definitions of PR


                    “Corporate public relations is a means by which
                    businesses seek to improve their ability to do
                    business”.
                    – Lattimore, Baskin, Heinman (2007)
                    “The planned and sustained attempt by an
                    organisation to establish mutually-beneficial, long-
                    term relationships with key audiences through ethical
                    communication.” (Smith, 2009)


Friday, 7 January 2011
Maligned, misunderstood




Friday, 7 January 2011
What can PR do?



                    Creates awareness
                    Educates/informs
                    Influences
                    Promotes
                    Protects reputation


Friday, 7 January 2011
PR’s four basic tasks


                                                     or
                                                   it
                           1
                                                on
                            .S
                              en
                                             4.M

                                 so
                                   r

                                      ce
                                           C
                                    n
                                            om
                                  ie
                               sc


                                                 3 nic
                                             m
                            on

                                                  .
                                                 u
                         2.C

                                                       at
                                                         or




Friday, 7 January 2011
PR specialities


               Media (traditional and ‘new’)   Product launch/promotion

               Lobbying/govt. relations        Speechwriting

               Investor/financial relations    Fundraising

               Community relations             Marketing communication

               Change communication            Industry relations

               Reputation management           Sponsorship

               Events management




Friday, 7 January 2011
Areas/methods of
       operation


                Government
                Non-profit             Internal
                Private industry       External
                         in-house
                         consultancy




Friday, 7 January 2011
What PR people do


                    Write                      Prepare
                         proposals (pitches)   strategies
                         plans                 Liaise
                         releases
                                               Promote
                         speeches
                                               Organise
                    Research
                                               Present
                    Manage IT &
                    budgets                    Write more

Friday, 7 January 2011
Earnings
           Age                Position          Income (k)        Yrs. in job    Yrs. in industry

            20           Mkt/comms. assist.      $40-52k            4mths               1.5

            23           Comms. consultant        43-64               1.5               1.5

            24              A/C manager            50                  2                 2

            24           Media/comms. mgr.        45-55                2                 3

         25-29              PR consultant         50-65               1.5                5

         25-29           Corp. comms. mgr.        45-55             6mths                3

         31-35             Marcomms. mgr          87-110               2                11

            32           Nat. sales/mkt. mgr.     60-80                8                14

            34            Comms. director         85-101               1                16

            35                Mkt. mgr            60-120               2                14

            36              Asst. director        70-77                2                13

            36              Media advisor         60-120               3                12

            40            Managing director        75+                10                10

            45              Exec. director       100-150              10                22

           45+           Owner/sole operator     150-200              10                27


                                                             Career FAQs: Public Relations (2006)

Friday, 7 January 2011
Attributes



                  Initiative
                                     Works to
                  Can-do/will do     deadline
                  attitude
                                     Can ‘juggle’
                  Creative, yet
                                     Can write
                  methodical
                                     Common sense
                  Interest in news


Friday, 7 January 2011
Skills needed (IABC)

                Goal-setting
                                             Written communication
                Audience/constituent
                research                     Managing employee
                                             communication programs
                Writing communication
                plans                        Media relations
                Budgeting and cost control   Communication ethics
                Oral presentation            Problem-solving and
                                             consulting skills
                Project management
                                             Organisational culture and
                Time management
                                             politics
                Measuring effectiveness
                                             Investor/shareholder
                Writing proposals for        communication
                communication programs
                                             Technology
                General management skills


Friday, 7 January 2011
... and



                 Writing news and features     Writing speeches

                 Newsletter editing            Managing publications

                 Magazine editing              Marketing communication

                 Writing for audiovisual and   Member communication
                 video programs                Managing community
                 Speakers bureaux              relations programs

                 Event and conference          Feedback systems
                 planning/support              Technology use



Friday, 7 January 2011
The industry



                  Approx. 14,000 (ABS)

                  Mostly female (74%)

                  PRIA accreditation




Friday, 7 January 2011
Where are the jobs?
                                OS
                                4%
                          NZ
                         10%
                                                  PR jobs from Nov. 2008-June 2009.
                Regional
                                            Syd
                  4%
                                            36%   Total jobs: 685
            Canb.
             5%                                   Sydney:     249
           Adel
           3%
                                                  Melbourne: 125
            Perth                                 Brisbane: 108
             4%
                                                  NZ:          68
                                                  Canberra: 33
                         Bris
                         16%                      Regional:    28
                                     Melb
                                     18%          Perth:       27
                                                  Adelaide:    23

Friday, 7 January 2011
What’s it all about?




              It’s about the why
              It’s about theories
              It’s about concepts

Friday, 7 January 2011
Concept 1: shock, horror




Friday, 7 January 2011
Concept 2: not
                                       ‘adland’

             People v Profit
            Relationships             Product

                         Long term      Now
Friday, 7 January 2011
Kotler’s relationship
       models


            1. Separate but equal
            2. Equal but overlapping
            3. Marketing dominant
            4. PR dominant
            5. *PR and marketing converge – IMC


Friday, 7 January 2011
An aside




          “The deliberate, systematic attempt to shape perceptions (and)
          manipulate cognitions ...” (Jowett & O’Donnell, 2006).

Friday, 7 January 2011
The unit


         1                  Essay (ind.)             Week 4         20%


         2           5 blogs (ind.) x 250 words   Wks 8-12 (inc.)   20%


         3 Group report & presentation              Wks 9-13        30%


         4                     Exam                    TBA          30%


Friday, 7 January 2011
1. Intro/overview
                                   7. new technology
            2. Audiences,
                                   8. Employee
               publics
                                      communications
            3. Planning,
                                   9. Community
               campaigns
                                      relations
            4. Vision, mission,
                                   10.IMC events
               goals, objectives
                                   11.PR theory,
            5. Reputation,
                                     international PR
               issues & crises
                                   12.Ethics & review
            6. Media relations


Friday, 7 January 2011

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Introduction to Public Relations

  • 1. Introduction to public relations Friday, 7 January 2011
  • 2. PR People + Relationships Friday, 7 January 2011
  • 3. Definitions of PR “Corporate public relations is a means by which businesses seek to improve their ability to do business”. – Lattimore, Baskin, Heinman (2007) “The planned and sustained attempt by an organisation to establish mutually-beneficial, long- term relationships with key audiences through ethical communication.” (Smith, 2009) Friday, 7 January 2011
  • 5. What can PR do? Creates awareness Educates/informs Influences Promotes Protects reputation Friday, 7 January 2011
  • 6. PR’s four basic tasks or it 1 on .S en 4.M so r ce C n om ie sc 3 nic m on . u 2.C at or Friday, 7 January 2011
  • 7. PR specialities Media (traditional and ‘new’) Product launch/promotion Lobbying/govt. relations Speechwriting Investor/financial relations Fundraising Community relations Marketing communication Change communication Industry relations Reputation management Sponsorship Events management Friday, 7 January 2011
  • 8. Areas/methods of operation Government Non-profit Internal Private industry External in-house consultancy Friday, 7 January 2011
  • 9. What PR people do Write Prepare proposals (pitches) strategies plans Liaise releases Promote speeches Organise Research Present Manage IT & budgets Write more Friday, 7 January 2011
  • 10. Earnings Age Position Income (k) Yrs. in job Yrs. in industry 20 Mkt/comms. assist. $40-52k 4mths 1.5 23 Comms. consultant 43-64 1.5 1.5 24 A/C manager 50 2 2 24 Media/comms. mgr. 45-55 2 3 25-29 PR consultant 50-65 1.5 5 25-29 Corp. comms. mgr. 45-55 6mths 3 31-35 Marcomms. mgr 87-110 2 11 32 Nat. sales/mkt. mgr. 60-80 8 14 34 Comms. director 85-101 1 16 35 Mkt. mgr 60-120 2 14 36 Asst. director 70-77 2 13 36 Media advisor 60-120 3 12 40 Managing director 75+ 10 10 45 Exec. director 100-150 10 22 45+ Owner/sole operator 150-200 10 27 Career FAQs: Public Relations (2006) Friday, 7 January 2011
  • 11. Attributes Initiative Works to Can-do/will do deadline attitude Can ‘juggle’ Creative, yet Can write methodical Common sense Interest in news Friday, 7 January 2011
  • 12. Skills needed (IABC) Goal-setting Written communication Audience/constituent research Managing employee communication programs Writing communication plans Media relations Budgeting and cost control Communication ethics Oral presentation Problem-solving and consulting skills Project management Organisational culture and Time management politics Measuring effectiveness Investor/shareholder Writing proposals for communication communication programs Technology General management skills Friday, 7 January 2011
  • 13. ... and Writing news and features Writing speeches Newsletter editing Managing publications Magazine editing Marketing communication Writing for audiovisual and Member communication video programs Managing community Speakers bureaux relations programs Event and conference Feedback systems planning/support Technology use Friday, 7 January 2011
  • 14. The industry Approx. 14,000 (ABS) Mostly female (74%) PRIA accreditation Friday, 7 January 2011
  • 15. Where are the jobs? OS 4% NZ 10% PR jobs from Nov. 2008-June 2009. Regional Syd 4% 36% Total jobs: 685 Canb. 5% Sydney: 249 Adel 3% Melbourne: 125 Perth Brisbane: 108 4% NZ: 68 Canberra: 33 Bris 16% Regional: 28 Melb 18% Perth: 27 Adelaide: 23 Friday, 7 January 2011
  • 16. What’s it all about? It’s about the why It’s about theories It’s about concepts Friday, 7 January 2011
  • 17. Concept 1: shock, horror Friday, 7 January 2011
  • 18. Concept 2: not ‘adland’ People v Profit Relationships Product Long term Now Friday, 7 January 2011
  • 19. Kotler’s relationship models 1. Separate but equal 2. Equal but overlapping 3. Marketing dominant 4. PR dominant 5. *PR and marketing converge – IMC Friday, 7 January 2011
  • 20. An aside “The deliberate, systematic attempt to shape perceptions (and) manipulate cognitions ...” (Jowett & O’Donnell, 2006). Friday, 7 January 2011
  • 21. The unit 1 Essay (ind.) Week 4 20% 2 5 blogs (ind.) x 250 words Wks 8-12 (inc.) 20% 3 Group report & presentation Wks 9-13 30% 4 Exam TBA 30% Friday, 7 January 2011
  • 22. 1. Intro/overview 7. new technology 2. Audiences, 8. Employee publics communications 3. Planning, 9. Community campaigns relations 4. Vision, mission, 10.IMC events goals, objectives 11.PR theory, 5. Reputation, international PR issues & crises 12.Ethics & review 6. Media relations Friday, 7 January 2011