Servant Leadership ppt. for MSN

1. Servant Leadership
Susan Sinigaglio
Wilmington
University
Giving to Grow
Please double click on the hyperlinks for a richer experience
Music:
Davies, R.,
Hodgson, R.
(1977)

2. Robert Greenleaf
(1904-1990)
"Everybody can be great
because anybody can
serve. You don't have to
have a college degree to
serve. You don't have to
make your subject and
verb agree to serve…You
only need a heart full of
grace. A soul generated
by love." --Martin Luther
King Jr.” (King, 1968).
Gave voice to contemporary
servant leadership philosophy in
his seminal work, The Servant as
Leader. Inspired by Herman
Hesse’s Journey to the East, which
tells the tale of a pilgrimage and
the incomparable servant who
accompanies the travelers,
Greenleaf offers a modern spin
on the often unheralded servant
leader.

3. What is Servant
Leadership?
• “When someone at any level within
an organization leads simply by
meeting the needs of the team, he
or she can be described as a
servant leader. Servant leaders
often lead by example. They have
high integrity and lead with
generosity (mindtools.com, 2013).
• Ball word concepts, Spears (1998).

4. What is Servant
Leadership? (cont’d)
• “The servant-leader is servant first…It begins
with the natural feeling that one wants to
serve…Then conscious choice brings one to
aspire to lead…The best test…is: do those
served grow as persons; do they, while being
served, become healthier, wiser, freer, more
autonomous, more likely themselves to
become servants?” (Greenleaf, 1970, p.15).

5. The Power of Servant Leadership to Transform Health Care
Organizations for the 21st-Century Economy (Schwartz and
Tumblin, 2002)
Committed
to the
individual
Teamwork
Diversity
Strong core
competen-
cies
Risk taking
Workforce
empower-
ment
Competetive organizations are fast
and flexible

6. Situating Servant Leadership in a Proposed Virtues Framework
(Irving and Lanctot, 2010)
Empirical testing Servant Leadership=integrity/morality
Discernment
Humility
Love
Respect
Diligence
Temperance Courage
Integrity

7. Servant Leadership in Nursing
(Sherman, 2012)
Servant
Leader-
ship

8. Staff Satisfaction
Empirical Proofs for Nursing
“Departments where staff
perceived that managers had
higher servant leadership
orientation demonstrated
significant positive impact on
individual employee job
satisfaction”.
(Jenkins and Stewart, 2010)
Patient
Satisfaction
Using servant leadership, the
author, hired as chief nursing
officer, brought a hospital
from the verge of collapse to
critical and financial success,
increasing staff and patient
satisfaction.
(Yancer, 2012).

9. Professional Application
Share
future
vision
Offer help
when not
asked
Be a
positive
example
Listen/unde
rstand
Focus on
quality
improve-
ment/not
mistakes
Consider
needs of
others

10. Servant Leaders Through History
Mahatma Ghandi
Mother Teresa
You

11. References
• Davies, R., Hodgson, R. (1977). Give a little bit (Recorded by Supertramp). on Even in the
Quietest Moments [MP3 file]. Los Angeles, CA: A&M.
• Irving, J. A., & Lanctot, J. D. (2010). Character and leadership: Situating servant
leadership in a proposed virtues framework. International journal of leadership studies,
6(1), Retrieved from
http://www.regent.edu/acad/global/publications/ijls/new/vol6iss1/2_Final Edited Lanctot
and Irving_pp. 28-50.pdf.
• Jenkins, M., & Stewart, A. (2010). The importance of a servant leader orientation. Health
Care Management Review, 35(1), 46-54. doi:10.1097/HMR.0b013e3181c22bb8
• King, M. L. (1968). The drum major instinct. Delivered at Ebenezer Baptist Church,
Atlanta, GA: Retrieved from http://mlk-
kpp01.stanford.edu/index.php/kingpapers/article/the_drum_major_instinct/
• MindTools.com. (2013). Leadership styles choosing the right style for the situation.
Retrieved from http://www.mindtools.com/pages/article/ newLDR_84.htm.

12. References (cont’d)
• Schwartz, R., & Tumblin, T. (2002). The power of servant leadership to
transform health care organizations for the 21st-century economy free.
JAMA surgery, 137(12), 1419-1427. doi: 10.1001/archsurg.137.12.1419.
• Sherman, R. (2012, April 16). Servant leadership in nursing. Retrieved from
http://www.emergingrnleader.com/servant-leadership-in-nursing.
• Shirey, M. (2006). Authentic leaders creating healthy work environments
for nursing practice. American Journal Of Critical Care, 15(3), 256-268.
• Spears, L, (1998), Tracing the growing impact of servant leadership,
Insights on leadership: service, stewardship, spirit, and servant-leadership,
John Wiley and Sons, New York, NY, pp. 1-12.
• Yancer, D. (2012). Betrayed trust: healing a broken hospital through
servant leadership. Nursing Administration Quarterly, 36(1), 63-80.