The wrong hire can cost up to 15x their annual salary, and only 14% of leaders are good at making hiring decisions. Learn why traditional interviewing doesn't work, and Praxent's proven 5-Step Process for Hiring A-Players.
2. Your digital advantage
Tim Hamilton
Founder & CEO Praxent
⢠Web
⢠Mobile
⢠Desktop
⢠IoT
Background:
Originally from South Africa
Studied Economics & MIS at
UT Austin
Interviewed ~500 since 2009
Hired 50
Software products
& platforms for
aggressive growth.
3. Your digital advantage tim@praxent.com | @TimMarkHamilon
Why talk about hiring?
⢠50% - 75% of hiring decisions are
mistakes according to Brad Smart and
Peter Drucker
⢠Only 14% of leaders are good at
making hiring decisions
⢠The wrong hire can cost upwards of
15X their annual salary
4. Your digital advantage tim@praxent.com | @TimMarkHamilon
âAccording to 4,000 studies [and over
15,000 data points] weâve examined,
traditional interviewing is not predictive
of job performance.â
â GeoďŹ Smart & Randy Street
Traditional Interviewing Doesnât Work
5. Your digital advantage tim@praxent.com | @TimMarkHamilon
SCORECARD (1-2+ hours)1
2
3
5
4
PHONE SCREENING INTERVIEW (30 min)
BIOGRAPHICAL INTERVIEW (1-2 hours)
FOCUSED INTERVIEW (1-2 hours)
REFERENCE CHECK INTERVIEW (10 min per)
Five Steps to Hiring A-Players
6. Your digital advantage tim@praxent.com | @TimMarkHamilton
Scorecard Phone Screen Bio Interview Focused Interview Reference Check
Scorecard
⢠Mission Statement
⢠3-8 Outcomes (in order)
⢠Competencies
⢠Required Skills
⢠Strengths & Risks
Hire the specialist, not the
generalist.
7. Your digital advantage tim@praxent.com | @TimMarkHamilton
Scorecard Phone Screen Bio Interview Focused Interview Reference Check
âLearning beats
knowing in the new
world of work.â
â Liz Wiseman
Scorecard
⢠Cultural ďŹt > skill ďŹt
⢠Learning > knowing
8. Your digital advantage tim@praxent.com | @TimMarkHamilton
Scorecard Phone Screen Bio Interview Focused Interview Reference Check
Clients First
Always Deliver
Never Settle
Do It Together
Own the Outcome
Scorecard
Built around your culture: core
values and brand promise
9. Your digital advantage tim@praxent.com | @TimMarkHamilton
Scorecard Phone Screen Bio Interview Focused Interview Reference Check
Intellectual
⢠Intelligence
⢠Analysis Skills
⢠Judgment /
Decision Making
⢠Conceptual Ability
⢠Creativity
⢠Strategic Skills
⢠Pragmatism
⢠Risk Taking
⢠Leading Edge
⢠Education
⢠Experience
Personal
⢠Integrity
⢠Resourcefulness
⢠Organization /
Planning
⢠Excellence
⢠Independence
⢠Stress
Management
⢠Self-Awareness
⢠Adaptability
⢠First Impression
⢠Self ConďŹdence
Interpersonal
⢠Likability
⢠Persuasion
⢠Assertiveness
⢠Communications â
Oral
⢠Communication â
Written
⢠Political Savvy
⢠Team Player
⢠Interpersonal
Awareness
Behavioral Competencies
Motivational
⢠Energy
⢠Passion
⢠Ambition
⢠Compatibility of
Needs
⢠Balance in Life
⢠Tenacity
Management
⢠Selecting A Players
⢠Training /
Development
⢠Goal Setting
⢠Empowerment
⢠Accountability
⢠Redeploying B/C
Players
⢠Team Building
⢠Diversity
⢠Running Meetings
10. Your digital advantage tim@praxent.com | @TimMarkHamilton
Scorecard Phone Screen Bio Interview Focused Interview Reference Check
Envision: What would a
resounding success look
like after 12 months?
Sample scorecard
11. Your digital advantage tim@praxent.com | @TimMarkHamilon
Scorecard Phone Screen Bio Interview Focused Interview Reference Check
Phone
screening
interview
⢠Filter out non-ďŹt
candidates
⢠20 min for your
questions, 10 min for
theirs
⢠15-30-minutes total
⢠Trust your gut
12. Your digital advantage tim@praxent.com | @TimMarkHamilon
Scorecard Phone Screen Bio Interview Focused Interview Reference Check
What are your
career goals?
⢠Candidate goes ďŹrst so you donât
inďŹuence their response
⢠Look for authenticity, not a
regurgitation of content from your site
⢠Do their passions and energy align
with your company
⢠Are you looking for a manager or
individual contributor? What are they
looking for?
13. Your digital advantage tim@praxent.com | @TimMarkHamilon
Scorecard Phone Screen Bio Interview Focused Interview Reference Check
What are you
really good at?
⢠Look for at least 5 to start but
⢠Push for 8-12 so you can build a
complete picture of their aptitude
⢠Technical strengths or personal
strengths?
⢠Get examples to put strengths into
context
⢠Look for strengths that match your
scorecard
14. Your digital advantage tim@praxent.com | @TimMarkHamilon
Scorecard Phone Screen Bio Interview Focused Interview Reference Check
What are you
not good at or
not interested
in?
⢠Push for real weaknesses
⢠Say âthat sounds like a strength to
meâ if you get cookie-cutter
responses
⢠Look for 5-8 weaknesses
⢠How much self-awareness do you
need in the ideal candidate?
15. Your digital advantage tim@praxent.com | @TimMarkHamilon
Scorecard Phone Screen Bio Interview Focused Interview Reference Check
Who were your last ďŹve
bosses and how they
rate your performance?
⢠Threat of Reference Check (TORC) ask
âwhenâ not âifâ
⢠Ask for the spelling; this unlocks the truth
⢠Ask for details. âWhy a 7?â
⢠8âs, 9âs, 10âs positive,
⢠7âs neutral
⢠6 and below are bad
⢠What about the current boss?
16. Your digital advantage tim@praxent.com | @TimMarkHamilon
Scorecard Phone Screen Bio Interview Focused Interview Reference Check
What are your
salary expectations?
⢠Are we in the same ballpark?
⢠Remember: this step is all about
saving time by selecting the
candidates youâll move to the next
step
17. Your digital advantage tim@praxent.com | @TimMarkHamilon
Scorecard Phone Screen Bio Interview Focused Interview Reference Check
Do you have any
questions for me?
⢠Look out for me-centered questions
ďŹrst.
⢠What would the ideal candidate ask
about the company? About the role?
⢠The questions they ask are as telling
as their answers.
18. Your digital advantage tim@praxent.com | @TimMarkHamilon
Scorecard Phone Screen Bio Interview Focused Interview Reference Check
Kicking off the
phone screen
⢠20 min for me, 10 min for you
⢠Permission to be candid?
⢠Donât overshare before you ask the
ďŹrst question
19. Your digital advantage tim@praxent.com | @TimMarkHamilon
Scorecard Phone Screen Bio Interview Focused Interview Reference Check
Getting curious with
dig deeper questions
⢠What, How and Tell me more
⢠What did you do?
⢠How did you feel?
⢠What happened next?
20. Your digital advantage tim@praxent.com | @TimMarkHamilon
Scorecard Phone Screen Bio Interview Focused Interview Reference Check
Biographical
interview
⢠1-2 hours long
⢠Face to face or video
⢠Uncover patterns of the
candidateâs career history
⢠15 years worth
⢠Look for facts and stories
not hypotheses
⢠Old habits die hard
⢠Curiosity > judgment
21. Your digital advantage tim@praxent.com | @TimMarkHamilon
Scorecard Phone Screen Bio Interview Focused Interview Reference Check
What accomplishments
are you most proud of?
⢠Outcomes > activities or learnings
⢠Do they line up with what they were
hired to do?
⢠Alignment with your scorecard?
22. Your digital advantage tim@praxent.com | @TimMarkHamilon
Scorecard Phone Screen Bio Interview Focused Interview Reference Check
Real Example:
What accomplishments are you most proud of?
23. Your digital advantage tim@praxent.com | @TimMarkHamilon
Scorecard Phone Screen Bio Interview Focused Interview Reference Check
What were some
low points?
⢠Could their frustrations from
the past recur in the future?
⢠Do they externalize blame?
⢠Do they talk negatively about
others?
24. Your digital advantage tim@praxent.com | @TimMarkHamilon
Scorecard Phone Screen Bio Interview Focused Interview Reference Check
Who were the people
you worked with?
What was it like
working together?
⢠Do they talk negatively about others?
⢠What kind of leadership do they
thrive under?
⢠What kind of leadership do they
struggle under?
⢠Do they give credit or take credit?
25. Your digital advantage tim@praxent.com | @TimMarkHamilon
Scorecard Phone Screen Bio Interview Focused Interview Reference Check
What will you boss
tell me were your
strengths & areas
for improvement?
⢠Do the strengths map to your
outcomes and competencies?
⢠Are the weaknesses create
signiďŹcant risks?
26. Your digital advantage tim@praxent.com | @TimMarkHamilon
Scorecard Phone Screen Bio Interview Focused Interview Reference Check
Why did you leave
that job?
Caution: if they are thinking of
leaving their current job because
of money (or other hygiene
factor) and they are an âA-
playerâ they will likely stay when
their current manager gives
them a counter-oďŹer.
27. Your digital advantage tim@praxent.com | @TimMarkHamilon
Scorecard Phone Screen Bio Interview Focused Interview Reference Check
Focused
interview
⢠Competency-
based questions
⢠Focused on the
scorecard
⢠Still focused on
the past
http://bit.ly/2a2eopd
28. Your digital advantage tim@praxent.com | @TimMarkHamilon
Scorecard Phone Screen Bio Interview Focused Interview Reference Check
Scorecard:
Strengths
& Risks
29. Your digital advantage tim@praxent.com | @TimMarkHamilon
Scorecard Phone Screen Bio Interview Focused Interview Reference Check
Reference
checking
interview
⢠10-minutes per
reference
⢠Listen for what they
are not saying
31. Your digital advantage tim@praxent.com | @TimMarkHamilon
Q&A
⢠How to work with recruiters to source candidates?
⢠How to stay engaged with A-players in a hectic market like Austin?
⢠Thoughts on beneďŹts and retention?
32. Your digital advantage tim@praxent.com | @TimMarkHamilon
Thank you!
Slides available at: http://bit.ly/2azSlHo