BPM Education

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Pascal Ravesteijn

Presentation given at the World Computer Congres 2010 in Brisbane Australia.

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Design and Implementation of Business Process Management Education: A Case in Dutch Higher Education Pascal Ravesteyn Johan Versendaal Research Centre for Process Innovation Department of Computer Science HU University of Applied Science Utrecht Utrecht University The Netherlands The Netherlands World Computer Congress 2010 Brisbane, Australia

Outline ,[object Object],[object Object],[object Object],[object Object],[object Object]

AMBITION ,[object Object],[object Object],[object Object],[object Object]

THE CHALLENGE ,[object Object],[object Object],[object Object],[object Object],[object Object]

Working with a BPM-System ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],Working with a BPM-System

Retailer Wholesaler Manufacturer Working with a BPM-System Order Delivery Receipt Receipt Delivery Stock Order confirmation Y Stock Order confirmation Y Order No Production No

Lessons Learned ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

2007 – Success Factors of BPMS Implementation

2007 - Validation ,[object Object],[object Object],[object Object],[object Object]

2008 – Implementation Fragments ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

2009 – Human Interaction Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

2010 – Paper assignment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],ERP - Possible functionality

OVERALL RESULTS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Pascal Ravesteyn [email_address] HU University of Applied Science Utrecht The Netherlands

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BPM Education

1. Design and Implementation of Business Process Management Education: A Case in Dutch Higher Education Pascal Ravesteyn Johan Versendaal Research Centre for Process Innovation Department of Computer Science HU University of Applied Science Utrecht Utrecht University The Netherlands The Netherlands World Computer Congress 2010 Brisbane, Australia

3. Introduction

6. APPROACH

7. Practical Track

10. Retailer Wholesaler Manufacturer Working with a BPM-System Order Delivery Receipt Receipt Delivery Stock Order confirmation Y Stock Order confirmation Y Order No Production No

11.

12. Overview of participating organizations

13. Scientific Track

14. 2007 – Success Factors of BPMS Implementation

15.

16.

17. 2008 – Example

18.

19.

20. Results

21. 2007 RESULTS

22. 2008 RESULTS

23. 2009 RESULTS

24.

25. Questions - Discussion

26. Pascal Ravesteyn [email_address] HU University of Applied Science Utrecht The Netherlands

Hinweis der Redaktion

De kick-off wordt georganiseerd door de Universiteit en vindt plaats op maandag 5 februari, tijdens deze bijeenkomst worden de concepten van BPMS en SOA uitgelegd en de organisatie van het blok uitgelegd. Op donderdag 8 februari start de groep studenten van de UU met het boek ‘Working with Cordys’ onder begeleiding van Lotte. Het profiel Mobile Server Based Computing van de HU start onafhankelijk van de overige partijen met een project in week 1. De studenten van de UU en HU ebusiness profiel starten vanaf de kick-off met de voorbereidingen voor de seminar cyclus. Deze groep doet gezamenlijk ook een project met Cordys welke start in week 3 (direct na de voorjaarsvakantie). In deze week vindt ook een technisch ondersteunend college vanuit Cordys plaats. Gedurende het hele blok zijn een aantal gastcolleges van anderhalf uur (organisatie UU?) welke voor alle groepen verplicht zijn. Kick-off, gastcolleges en seminar vinden plaats op maandagmiddag van 13.00 – 17.00 uur (de eerste twee voor alle profielen de laatste alleen voor UU en HUebs) De practica voor de UU en HU ebusiness profiel vinden plaats op donderdagmorgen van 9.00 – 13.00 uur
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