1. Prateek Dayal
Co-founder/CEO
prateek@supportbee.com
http://supportbee.com

2. A Simple & Snappy Help Desk Software that doesn’t kill
your company’s Human Face

3. Targeted at SMEs that outgrow Gmail for their
Customer Support needs but don’t want a complicated
and bloated software

6. A Snappy Single Page Web App backed by a powerful
and usable API

7. The API can be used to

8. The API can be used to
• Route tickets based on customer info

9. The API can be used to
• Route tickets based on customer info
• Send notifications to Campfire/SMS etc

10. The API can be used to
• Route tickets based on customer info
• Send notifications to Campfire/SMS etc
• Build custom analytics

11. Pricing based on volume of tickets and not number of
logins

12. We really love SupportBee. Even support
agents that are not tech savvy at all are
finding it easy to use

13. We love using SupportBee. The only program
that has the right balance of features and
simplicity

15. Roadmap

16. Roadmap
• Charge Beta Customers

17. Roadmap
• Charge Beta Customers
• Public Launch

18. Roadmap
• Charge Beta Customers
• Public Launch
• Launch the App platform

19. Roadmap
• Charge Beta Customers
• Public Launch
• Launch the App platform
• Enjoy the new wealth

20. Team
• Prateek Dayal (Co-founder/CEO)
• Nithya Rajaram (Co-founder/Customer
Support/Community)
• Avinasha Shastry (Hacker)

21. Team...

22. Team...
• Bootstrapped Muziboo to over half a
million users

23. Team...
• Bootstrapped Muziboo to over half a
million users
• and profitability!

24. Team...
• Bootstrapped Muziboo to over half a
million users
• and profitability!
• Contribute to open source...

25. Team...
• Bootstrapped Muziboo to over half a
million users
• and profitability!
• Contribute to open source...
• and startup community (hackerstreet.in/
OCC Santiago etc)

26. http://supportbee.com
http://blog.supportbee.com
http://devblog.supportbee.com
http://github.com/supportbee
Questions?