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Content Collated & Presented by:  Pramit J. Nathan [http://www.pramitjnathan.com] Founder (Idea to Impact) [http://www.ideatoimpact.com] A compilation of online resources for an at-a-glance understanding of PR Public Relations
References geocities.com/WallStreet/8925/   Miyamoto's PR Resource www3.niu.edu/newsplace   News Place www.prinfluences.com   PR Influences www.aboutpublicrelations.net All about Public Relations - Steven Van Hook www.entrepreneur.com Entrepreneur www.learnpr.com The PR Academy www.kcwriter.com   KC Writer www.wwmr.org   Worldwide Media Relations www.about.com   About www.market-for-profits.com Market for Profits www.prdisasters.com   PR Disasters Marketing Communications Smith & Taylor Kogan Page Marketing Management Philip Kotler Prentice Hall Public Relations for   David Wragg Kogan Page Sales and Mktg. Mgmt.
Authors ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Public - Definition A PUBLIC is any group that has an  actual  or  potential   interest in  or  impact on   a company’s ability  to achieve its objectives
Publics - Categories ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Actual Potential Interest in Impact on ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Publics - Segmentation
Public Relations – Simple Definition Development  and  maintenance  of  good relationships  with different publics
Definition – UK Institute of PR The  planned  and  sustained  effort to  establish  and  maintain goodwill  and mutual  understanding between an organization and its publics
Definition – World Assembly of PR Assocn.s PR Practice is the  art  and  science  of  1.   analyzing trends,   2.   predicting their consequences,   3.   counseling organization leaders and   4.   implementing planned programs of action   serving both organization’s & public’s interest
PR Specialization – Major Reasons ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
PR Specialization:  Audience-wise ,[object Object],[object Object],[object Object],[object Object],[object Object]
PR Specialization:  Function-wise ,[object Object],[object Object],[object Object],[object Object],[object Object]
PR Specialization:  Industry-wise ,[object Object],[object Object],[object Object],[object Object],[object Object]
PR vs. Advertising Advertising Public Relations           Paid Space Content Control Longer Shelf Life Less Credibility Scope for Creativity Agency/Media Sales Target Audiences Limited Contact Direct Sales Pitch Dependent on PR Free Publicity No Control Only One Exposure More Credibility Nose for News (buzz) Media Properties Target Editors/Reporters Unlimited Contact Third Party Opinion Self Willed
Important Tip ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
PR Mix – Developing Credibility Product Quality Assurance Third-party Endorsement Customer Relations Customer Service Information Services Grievance Handling Corporate Image Corporate Communications Design Management Corporate Advertising Sponsorship Logo, Letterhead, Annual Reports, Signage, Literature, Buildings etc. Ethics & Social Resp. Employee Relations Community Relations Crisis Management Internal Communication Disaster Management Community Involvement Open Days Issue Management Education, Safety, Employment, Health, Environment etc.
PR Mix – Raising Visibility Publicity Public Speaking Media Relations Events Press Conferences Interviews, Photo-calls Press Releases Corporate Communications News Event Management Lectures, Conferences Speeches, Presentations Miscellaneous Advertising and Sales Promotion, Direct Mail Exhibitions Event Management Sponsorship Event Management
[object Object],[object Object],[object Object],Media Relationships Media can be:
Media Myth # 1 Only we need the media The media needs us as much
Media Myth # 2 Only large organizations and reputed people get coverage Good news and interesting stories get coverage: only media focus required
Media Myth # 3 Only significant news is a good story Stories don’t always transpire, they can be created too
Media Myth # 4 Its very difficult to get across to editors / journalists With the right story in hand they might actually be waiting for you
Media Myth # 5 One needs to entertain reporters to get covered Gifts might work, but they don’t have time otherwise for socializing
Media Myth # 6 Being in news means free publicity Mostly yes, but you can even pay for being visible and for self glory
Other Media Myths One can leverage media relationships to generate coverage One can negotiate editorial coverage on back of advertising Journalists spend hours hunting down stories and following up leads A journalist needs to know everything about a story
Other Media Myths (contd.) A journalist is obliged to write about an event if they accept the invitation Journalists don’t make changes to the media releases Journalists need a follow-up call after submitting a release An editor is the one who decides what stories will appear
Press or Media Kit ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Press or Media Kit ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
36 Reasons to do a corporate press release ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
36 Reasons to do a Press Release ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
36 Reasons to do a Press Release ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Do you really need a reason ?
Pointers to a Powerful Release ,[object Object],[object Object],[object Object],[object Object],[object Object],Control use of superlatives and descriptors such as pleased, excited, unique or exceptional to the minimum. Answer the questions which start with who, what, when, why, where and if necessary how. Summarize main news succinctly in the first para. Information in its descending order of importance in subsequent paras. A catchy title with a couple of lines of summary is putting the best foot forward thereby eliciting a positive ear and mind. It lends credibility. It will also contain the name of person, company and contact details if interaction is required.
Pointers to a Powerful Release ,[object Object],[object Object],[object Object],[object Object],[object Object],Shorter is better when writing for media. The release should be no more than two pages long. Use one side of the sheet only. Try to keep the sentences short and without using exceptional powers of vocabulary. Take extra care of syntax and semantics. Typos is an unpardonable crime. No point either being too matter of fact or too pompous. Think and talk like a normal person. If and when possible romanticize and even sensationalize the new when appropriate ... it will be remembered for times to come.
PR and Story Telling Know your story, know your audience, and tell your story better than anyone else. And don't forget to smile.
Pointers to a Powerful Release Most importantly, send the release to the right person. Avoid getting discarded as spam. And mention the contact person with contact details for more information.
Sample Release
Media Relations determine the strike rate of the press releases. Strike Rate
Complaints by Editors ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Complaints by Editors
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Complaints by Editors
Other PR Opportunities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
1. Analyst Relations ,[object Object],[object Object],[object Object],[object Object],[object Object]
2. Application Stories and Case Studies ,[object Object],[object Object],[object Object],[object Object],[object Object]
3. Awards PR ,[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],4. Columnist Campaigns
[object Object],[object Object],[object Object],[object Object],[object Object],5. Contributed Articles
[object Object],[object Object],[object Object],6. Editorial Calendaring
[object Object],[object Object],[object Object],[object Object],7. Editorial Visits
[object Object],[object Object],[object Object],8. Expert Sourcing
[object Object],[object Object],[object Object],[object Object],[object Object],9. Letter to the Editor
[object Object],[object Object],[object Object],[object Object],10. Lists
[object Object],[object Object],11. Press Tours
[object Object],[object Object],[object Object],[object Object],[object Object],12. Product Reviews
[object Object],[object Object],[object Object],13. Speaking Engagements
[object Object],[object Object],[object Object],[object Object],14. Trade Shows - Meetings
[object Object],[object Object],[object Object],15. Events
PR Roles - 1 ,[object Object],[object Object]
PR Roles - 2 ,[object Object],[object Object]
PR Roles - 3 ,[object Object],[object Object]
PR Roles - 4 ,[object Object],[object Object]
PR Roles - 5 ,[object Object],[object Object]
PR Roles - 6 ,[object Object],[object Object]
PR Roles - 7 ,[object Object],[object Object]
PR Roles - 8 ,[object Object],[object Object]
PR Roles - 9 ,[object Object],[object Object]
PR Roles - 10 ,[object Object],[object Object]
PR Charter ,[object Object],[object Object],[object Object],[object Object],[object Object],OBJECTIVES GOALS
[object Object],[object Object],[object Object],Measure effectiveness of work done. Who did we reach? Did it convey the right message? Was it done cost efficiently?  Measure changes resulting from communication. Did we create greater awareness? Did we change attitudes? Did our target audience change their behavior?  Measure return on investment and effort. How did PR help the organization achieve its business objectives? Measuring / Evaluating PR
PR Outputs ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],PR Outcomes What you want the audience to know or become aware of that they weren’t before.  What you want your audience to understand based on their new awareness. What you want your audience to feel based on those understandings. What you ultimately want them to do based on those feelings.
PR Business Results (Amalgamated) ,[object Object],[object Object],[object Object],Sales of specific products, growth in sales, price acceptance or resistance, demand-supply situation in territories (favorable to PR activities). Total sales of related (product line) and unrelated (product mix), growth in total revenues.  Product-wise and company-wise. Rankings WRT competitors.
PR Plan – Questions to be Asked ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
PR Plan – Questions to be Asked  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
PR Plan – Questions to be Asked  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],PR Plan - Steps
PR Plan - Elements ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
PR Plan – Executive Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
PR Plan – Situation Analysis ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
PR Plan – Situation Analysis ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
PR Plan – Situation Analysis ,[object Object],[object Object],[object Object],[object Object],[object Object]
PR Plan – Problems & Consequences ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
PR Plan – Problems & Consequences ,[object Object],[object Object]
PR Plan – Campaign Goal ,[object Object],[object Object],[object Object],[object Object],[object Object]
PR Plan – Audience Identification ,[object Object],[object Object],[object Object],[object Object]
PR Plan – Types of Audiences ,[object Object],[object Object],[object Object]
PR Plan –Audience Objectives ,[object Object],[object Object],[object Object],[object Object],[object Object]
PR Plan – Strategies ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
PR Plan – Communication Tactics ,[object Object],[object Object],[object Object]
PR Plan – Schedule ,[object Object],[object Object],[object Object],[object Object],[object Object]
PR Plan – Budget ,[object Object],[object Object],[object Object],[object Object]
PR Plan – Evaluation ,[object Object],[object Object],[object Object],[object Object],[object Object]
Crisis Management – Goals  ,[object Object],[object Object],[object Object]
Crisis – Reasons  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Other Reasons
Crisis Management – Roles  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Crisis Management – Plan  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Mock Interviews Speakers Presentations Handling Media Questions
Crisis Management – Communication Team  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Crisis Management – Position  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Crisis Management – Spokesperson  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Crisis Management – Prepared Statements ,[object Object],[object Object],[object Object],[object Object],[object Object]
Crisis Management – Key Audiences Employees management, full-time, part-time and prospective employees, families union members, and retirees  Community neighborhood coalitions, community organizations, plant locations, chambers of commerce  Customer - Geographical local, regional, national and international  Customer - Functional distributors, dealers, wholesalers, retailers, and consumers  Customer - Business suppliers, partners, competitors, professional societies, subcontractors, joint ventures, and trade associations   Media general, local, national and international, foreign trade, specialized
Crisis Management – Key Audiences Financial analysts, FII s, shareholders, bankers - commercial /investment, brokers, portfolio managers, investors  Government - Geographical local, state, regional, national and international   Government   - Functional Legislative, regulatory, executive, and judicial   Academia trustees, directors, advisors, students, prospects, administration, faculty and staff, alumni   Special Interests environmental, safety, handicapped/disabled, minority, think-tanks, consumer, health, senior citizens, and religious
Crisis Management – Handling Media ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Crisis Management – Handling Media ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Crisis Management – Handling Media ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Crisis Management – Handling Media ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Crisis Management – Handling Media ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],25 Commandments of Media Relations
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],25 Commandments of Media Relations
[object Object],[object Object],[object Object],[object Object],[object Object],25 Commandments of Media Relations
[object Object],[object Object],[object Object],[object Object],25 Commandments of Media Relations
[object Object],[object Object],[object Object],[object Object],25 Commandments of Media Relations

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Public Relations by Pramit J Nathan

  • 1. Content Collated & Presented by: Pramit J. Nathan [http://www.pramitjnathan.com] Founder (Idea to Impact) [http://www.ideatoimpact.com] A compilation of online resources for an at-a-glance understanding of PR Public Relations
  • 2. References geocities.com/WallStreet/8925/ Miyamoto's PR Resource www3.niu.edu/newsplace News Place www.prinfluences.com PR Influences www.aboutpublicrelations.net All about Public Relations - Steven Van Hook www.entrepreneur.com Entrepreneur www.learnpr.com The PR Academy www.kcwriter.com KC Writer www.wwmr.org Worldwide Media Relations www.about.com About www.market-for-profits.com Market for Profits www.prdisasters.com PR Disasters Marketing Communications Smith & Taylor Kogan Page Marketing Management Philip Kotler Prentice Hall Public Relations for David Wragg Kogan Page Sales and Mktg. Mgmt.
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  • 4. Public - Definition A PUBLIC is any group that has an actual or potential interest in or impact on a company’s ability to achieve its objectives
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  • 7. Public Relations – Simple Definition Development and maintenance of good relationships with different publics
  • 8. Definition – UK Institute of PR The planned and sustained effort to establish and maintain goodwill and mutual understanding between an organization and its publics
  • 9. Definition – World Assembly of PR Assocn.s PR Practice is the art and science of 1. analyzing trends, 2. predicting their consequences, 3. counseling organization leaders and 4. implementing planned programs of action serving both organization’s & public’s interest
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  • 14. PR vs. Advertising Advertising Public Relations           Paid Space Content Control Longer Shelf Life Less Credibility Scope for Creativity Agency/Media Sales Target Audiences Limited Contact Direct Sales Pitch Dependent on PR Free Publicity No Control Only One Exposure More Credibility Nose for News (buzz) Media Properties Target Editors/Reporters Unlimited Contact Third Party Opinion Self Willed
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  • 16. PR Mix – Developing Credibility Product Quality Assurance Third-party Endorsement Customer Relations Customer Service Information Services Grievance Handling Corporate Image Corporate Communications Design Management Corporate Advertising Sponsorship Logo, Letterhead, Annual Reports, Signage, Literature, Buildings etc. Ethics & Social Resp. Employee Relations Community Relations Crisis Management Internal Communication Disaster Management Community Involvement Open Days Issue Management Education, Safety, Employment, Health, Environment etc.
  • 17. PR Mix – Raising Visibility Publicity Public Speaking Media Relations Events Press Conferences Interviews, Photo-calls Press Releases Corporate Communications News Event Management Lectures, Conferences Speeches, Presentations Miscellaneous Advertising and Sales Promotion, Direct Mail Exhibitions Event Management Sponsorship Event Management
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  • 19. Media Myth # 1 Only we need the media The media needs us as much
  • 20. Media Myth # 2 Only large organizations and reputed people get coverage Good news and interesting stories get coverage: only media focus required
  • 21. Media Myth # 3 Only significant news is a good story Stories don’t always transpire, they can be created too
  • 22. Media Myth # 4 Its very difficult to get across to editors / journalists With the right story in hand they might actually be waiting for you
  • 23. Media Myth # 5 One needs to entertain reporters to get covered Gifts might work, but they don’t have time otherwise for socializing
  • 24. Media Myth # 6 Being in news means free publicity Mostly yes, but you can even pay for being visible and for self glory
  • 25. Other Media Myths One can leverage media relationships to generate coverage One can negotiate editorial coverage on back of advertising Journalists spend hours hunting down stories and following up leads A journalist needs to know everything about a story
  • 26. Other Media Myths (contd.) A journalist is obliged to write about an event if they accept the invitation Journalists don’t make changes to the media releases Journalists need a follow-up call after submitting a release An editor is the one who decides what stories will appear
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  • 32. Do you really need a reason ?
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  • 35. PR and Story Telling Know your story, know your audience, and tell your story better than anyone else. And don't forget to smile.
  • 36. Pointers to a Powerful Release Most importantly, send the release to the right person. Avoid getting discarded as spam. And mention the contact person with contact details for more information.
  • 38. Media Relations determine the strike rate of the press releases. Strike Rate
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  • 102. Crisis Management – Key Audiences Employees management, full-time, part-time and prospective employees, families union members, and retirees Community neighborhood coalitions, community organizations, plant locations, chambers of commerce Customer - Geographical local, regional, national and international Customer - Functional distributors, dealers, wholesalers, retailers, and consumers Customer - Business suppliers, partners, competitors, professional societies, subcontractors, joint ventures, and trade associations Media general, local, national and international, foreign trade, specialized
  • 103. Crisis Management – Key Audiences Financial analysts, FII s, shareholders, bankers - commercial /investment, brokers, portfolio managers, investors Government - Geographical local, state, regional, national and international Government - Functional Legislative, regulatory, executive, and judicial Academia trustees, directors, advisors, students, prospects, administration, faculty and staff, alumni Special Interests environmental, safety, handicapped/disabled, minority, think-tanks, consumer, health, senior citizens, and religious
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