1. Business English (2)
Week 2
Professor Hayashi

2.  Attendance
 Review Presentation
 Discussion warm up & vocabulary
 Reading – “Company Structure”
 Writing – “Big and Small Companies”
BREAK
 Vocabulary
 Theory X & Theory Y
vs. “Satisfiers” & “Motivators”
 Motivate me!

3.  Warm up and
discuss the questions
on page 20
(exercise 1a)
 Do the vocabulary exercise (1b)
 Exercise 1b
1. C
2. E
3. B
4. A
5. F
6. G
7. D

4.  In groups, read through
the text and answer
the questions from
exercise 1c:
A. Functional Structure
B. Matrix Structure
C. Line Structure
D.Staff Position
Exercise 1d.
- second summary

5. -Clear chain of command
-Hierarchy/Pyramid

6. - people report to more than one superior

7. - separate departments

9.  In pairs, read the article on page 30 and
complete the summarizing sentences (1d)
 Explain the article to another pair
 In pairs, read the article on page 31 and
complete the summarizing sentences (1h)
 Explain the article to another pair

10. 1D – SUMMARIZING
1.According to Theory X, employers have to threaten
workers because the threat of losing their jobs often makes
people work better.
2.According to Theory Y, employers should give their
workers responsibilities because a responsible job is
necessary to people’s psychological well-being.
3.Maslow criticized Theory Y because there are people who
are unable to take on responsibility and self-discipline.
4.Maslow argued that even though they might want to be
given responsibilities at work, people also require the
security that comes from routines and from being given
instructions.

11. 1H – SUMMARIZING
1. Herzberg suggests that good labour relations and
working conditions will only satisfy people – or more
importantly, dissatisfy them if they do not exist – but
not motivate them.
2. According to Herzberg, the kind of things that
motivate people are challenging or interesting jobs,
recognition, responsibility, the chance of promotion,
and so on.
3. The problem with saying that only challenging,
interesting and responsible jobs are motivating is
that there are and always will be people in jobs that
are not challenging, interesting and responsible, and
managers have to try to motivate these people.

12. 4. Ways of motivating people in unskilled jobs
include giving them responsibilities as a part
of a team, giving them more than one
activity to do during the day, and
encouraging them to believe in corporate
values.
5. The problem with trying to motivate
workers by the belief that their company is
the best is that it is unlikely to succeed if it
is not true, and most companies are
evidently not the best.

13.  Take a look at the problems on pg. 33 (2d)
 Think of a similar problem to do with a job
and write it down on a piece of paper
 The papers will be passed around the class
and solved
 Consult pg. 34 for possible solutions

14.  The itty-bitty vocabulary exercise on page 34
(exercise 2e)