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Harry Lindsol’s 
Textbook Decision An E-book or 
a Traditional College Textbook
Case Summary 
 Harry Lindsol found that when 
student indeed purchase textbook 
they prefer to go to bookstore 
 No shipping time 
 Purchase all textbooks in one place 
 Can resell to the store 
 He also found one significant trend 
most of student have they own 
device, can use as e-reader.
Traditional Business model 
 In U.S the large-scale textbook publishing. 
 Important part of the textbook publisher business model 
was the use of acquisition edition editors who recruited 
professors to write textbooks for their publishing 
company.
Traditional Business model 
Before internet 
came there are 
2 main way to 
convince 
college 
professors to 
use their book 
The books themselves 
Book representatives 
 Company relied on representative to make contact with professors and 
publicize 
 Heavy cost-intensive for publishing company since they have to pay salary, 
travel expenses and cost to entertaining professors.
 Since the internet came publishers offer PDF version 
Not popular 
Can’t 
The Platform 
 Publisher try to began to make their virtual book more attractive to 
both professor and student 
 The way to solve is using online platform or interactive online 
software that encourage people to use their product not competitors
The Platform 
Allow professor to 
choose from many 
options 
online homework 
notes 
Progress report 
Quizzes 
bring student to the 
topic that they don't 
understand 
Can adopt to each 
individual student 
learning style and 
ability 
Real time diagnose 
students progress 
and move to 
appropriate pace
Competitors
Competitor 
Used-Book 
 Publisher only receive money 
when from initial sale 
 Used book become a big 
competitors because of when 
student sold their textbook at the 
end of the term 
 Rise of the internet provide more 
convince, student can search and 
find local store via internet 
 publishers could not complete 
effectively with the sellers of used 
textbooks because used books 
were priced at big discount
Competitor 
Rental textbooks 
 Usually it's a brand new and 
student were expect to keep them 
in excellent condition 
 Good in long run 
 Reselling the book was often 
less than rental price 
 cyclical nature of textbook 
editions (2-3 years)
 New editions could come up with 
Competitor 
New editions 
 All-new or significantly modified chapters 
 Chapter organization or might be the same just adjust minor change and 
update typically an examples, common in history, calculation. 
 some student can detect the book aren't significant difference from previous 
version then they brought the old one for discounted prices online 
 Rapidly evolving subject like computer science aren't too late for wait 2-3 
year to public. This is opportunity of ebook, it’s more easier to update or 
modify the book. 
14th Edition 15th Edition 16th Edition 17th Edition 18th Edition 19th Edition
 Need to have international edition 
because it was too expensive for 
students outside the U.S 
 Student in U.S adopt and buy 
international editions so publisher 
began to making content 
significantly with international 
editions 
Competitor 
International Editions
 Connect to Kindle store that has more than 1.3 million titles, and 1 
million other title for free. 
 The store allow user to read description, summary and user 
reviews. and buy 
Competitor 
The amazon Kindle
 launched in year 2010 
 Offer same benefits as 
Kindle but significant 
expansive than Kindle 
 Customer prefer 
 High qualities 
graphic and color 
full screen 
 Display near actual 
size 
 Had more use than 
reading 
Competitor 
iBooks
Problems of e-book 
 Student not prefer e-book for reasons 
 Inabilities to take note/highlight 
 Need internet and a computer to access to the book 
 Inabilities to have a copy 
 Adoptable of e-book 
Both iPad and Amazon offered the ability to highlight and take notes 
Apple created Student card
The economic of e-books 
 A major issue facing of all publisher was how to balance the e-books 
and traditional books. traditional one require ink, paper, binding 
materials but e-book doesn't. so it's has room for more profit. 
 College textbooks are the most profitable section of the publishing 
business 
 Physical book 
 Book retailers(on campus) generally pay publishers about half of the selling 
price. authors typically get a 15% royalty 
 Estimate cost to print a book about 10% of the selling price. 
$25 $12.5(50%) $2.5(10%) $3.75(15%)
The economic of e-books 
 Ebook have prices set by the publisher, typically get about 70% of 
the selling price. typically authors get roughly 25% royalty. 
$13 $9.1 (70%) $2.28 (25%) 
 Even though selling price of e-book are lower but e-book would gain more 
volume. 
$3.75(15% from $25) $2.28 (25% from $13) >
The economic of e-books 
E-book pricing - Agency vs. Retail pricing 
 In early 2012, Apple and several book publisher had lawsuit 
 They conspired to fix the price of e-books. 
 has a huge number of e-books almost 
monopoly ebook market 
 Set price very low $9.99, making loss to 
company but gain more market share 
 Apple was upset because of apple sale at 
regular price $15 where customer can buy 
at $9.99 
 Many publisher don't like it, they don't 
want customer to validation the book drop 
so low.
The economic of e-books 
E-book pricing - Agency vs. Retail pricing 
 Under the normal pricing model, publisher provided a suggested 
retail price for the book 
 After retailer bought the book they had option to price it however they 
wished 
 The agency model 
 publisher was able to set the final retail price of the book 
 Amazon forced by publisher to accept new pricing model.
The benefits of E-books 
 publishers no longer had to wait the standard 2 years to update a 
textbook. 
 No shipping lead time 
 No need to wait for printing
The benefits of E-books 
 publisher could update edition depend on them, McGraw-Hill 
called this model "evergreen edition" where information can 
update frequently or infrequently as possible 
 Completely bypass the used bookstore market 
 In 2012 Ebook not become a standard in college class room 
yet
1) Pricing policy: predatory 
pricing vs agency model 
2) old editions vs new editions 
3) international editions 
4) how to balance the production 
of e-books and traditional books 
5) Consumer perception of price 
and quality 
Other Problems
E-Textbook Now 
 E-Textbook industry hasn't reach 
full maturity as of yet 
 There is still a lot of growth to 
come according to Lindsol. 
because of the higher 
percentages authors received 
from E-textbook. 
 Lindsol believes he might be able 
to persuade professors to only 
use strictly ebook publishing 
company that he planned to start. 
 Lindsol believed that the ebook 
segment is the fastest growing 
product in the textbook industry 
and would soon overcome and 
overtake traditional books.
E-Textbooks 
5 Forces Analysis
McGraw Hill 
STP 
o Segment 
All kinds of book publications 
o Target Group 
Students and writers of all age groups 
o Positioning 
Best books for education with quality 
information and best authors
Competitors 
E-Textbooks 
SWOT Analysis 
Strengths 
 Great Background in 
printing and publication 
since 
 Leading education company 
focus on digital learning & 
educational services 
 Strong financial position 
 Excellent distribution of 
books and digital content 
Opportunities 
 Commercial and business 
printing 
 Expanding more operations 
in Europe and Asia 
 Providing subsidies for 
developing countries like 
Pearson 
Weaknesses 
 Core concentrate on 
education sector 
 Over dependence on US 
market 
 High prices which is an 
obvious hurdle for 
developing countries 
Threats 
 Increase in online books and 
supplement information 
 Competition from other 
global players 
 Improved publications of 
local players such as 
Uni-tech publications
Case Analysis 
Business Model 
Traditional Textbook 
 The textbook Publishers business model 
To acquire the editors who recruit professors 
who writes the textbooks to have broad appeal. 
 The Representative business model 
To relied on the representative to make contact 
with professors and publicize textbooks. 
E-Textbook 
 The Platform business model 
The publisher use interactive online software to 
encourage professor to use the company’s 
product 
 The evergreen edition business model 
The publisher could update the content 
frequently as possible.
Functional Analysis 
1. Human Resource 
2. Operation 
3. Marketing 
4. Accounting 
5. Finance
Functional Analysis 
Human Resources 
• 4 cores employee concentration at McGraw hill 
– Purposeful 
– Collaborative 
– Results-driven 
– Passionate 
• Support career development and growth inside and outside the 
workplace with training, programs and tuition reimbursement. 
• Support diversification in organization
Functional Analysis 
Operation Management 
Traditional Textbook Estimated cost about 10% of the selling price. 
E-Textbook Estimated cost about 10% of the selling price. 
$13 $9.1 (70%) $2.28 (25%) 
selling price of e-book are lower but e-book would gain more volume.
Functional Analysis 
Operation Management 
Allow professor to 
choose from many 
options 
online homework 
notes 
Progress report 
Quizzes 
bring student to the 
topic that they don't 
understand 
Can adopt to each 
individual student 
learning style and 
ability 
Real time diagnose 
students progress 
and move to 
appropriate pace 
Focus on content student want to learn by 
preview, read, practice and recharge
Functional Analysis 
Marketing 
Marketing channels 
Websites Social Media Direct Sale 
Marketing Mix (4Ps) 
Product 
 Physical book 
 E-Book 
 Online 
platform 
Price 
 Depend on 
subject 
 Student 
volume 
Place 
 Bookstore 
 Online 
 University 
tuition fee 
Promotion 
 Discount 
 Free 
shipping 

Functional Analysis 
Accounting 
In 2013 
 10% revenue 
growth to $4.9 
billion 
 19% adjusted 
net income 
growth to $931 
million 
Reproducing of the E-Textbook 
Direct Material : Reduced 
Direct Labor : Constant 
Over Head : Tiny increased in Server expense
Functional Analysis 
Finance 
 The year-end 
share price 
increased to 
$78.20 in 2013 
 The shareholder 
return five-year 
cumulative total 
return increase to 
$228 in 2013 
 The revenue 
increase to 
$4,875M in 2013 
 The dividend per 
share increase to 
$1.12 in 2013 
 These numbers 
reflect the good 
performance
Refer to performance of the company over a financial year 
Formula 
ROAE = Net income / Average stockholders’ equity
E-Textbook Future 
 More interactive with reader 
 Devices compatibility 
 Cheaper price of e-Book and e-reader 
 New e-reader innovation 
 More user volume 
The Global e-book revenue from 
2009 t0 2016 tend to increased 
worldwide. 
Credit 
http://www.statista.com/statistics/2802 
49/global-e-book-revenue-by-region/
Thank You
References 
 http://investor.mhfi.com/phoenix.zhtml?c=96562&p=irol-reportsannual 
 http://www.mheducation.com/careers 
 http://www.mbaskool.com/brandguide/media-and-entertainment/5651- 
mcgraw-hill-companies.html

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Harry Lindsol’s Textbook Decision An Ebook or a Traditional Textbook

  • 1. Members 1.Nabduan D. : 5520212002 2.Phornpat R. : 5520212004 3.Omar N : 5520212005 Harry Lindsol’s Textbook Decision An E-book or a Traditional College Textbook
  • 2. Case Summary  Harry Lindsol found that when student indeed purchase textbook they prefer to go to bookstore  No shipping time  Purchase all textbooks in one place  Can resell to the store  He also found one significant trend most of student have they own device, can use as e-reader.
  • 3. Traditional Business model  In U.S the large-scale textbook publishing.  Important part of the textbook publisher business model was the use of acquisition edition editors who recruited professors to write textbooks for their publishing company.
  • 4. Traditional Business model Before internet came there are 2 main way to convince college professors to use their book The books themselves Book representatives  Company relied on representative to make contact with professors and publicize  Heavy cost-intensive for publishing company since they have to pay salary, travel expenses and cost to entertaining professors.
  • 5.  Since the internet came publishers offer PDF version Not popular Can’t The Platform  Publisher try to began to make their virtual book more attractive to both professor and student  The way to solve is using online platform or interactive online software that encourage people to use their product not competitors
  • 6. The Platform Allow professor to choose from many options online homework notes Progress report Quizzes bring student to the topic that they don't understand Can adopt to each individual student learning style and ability Real time diagnose students progress and move to appropriate pace
  • 8. Competitor Used-Book  Publisher only receive money when from initial sale  Used book become a big competitors because of when student sold their textbook at the end of the term  Rise of the internet provide more convince, student can search and find local store via internet  publishers could not complete effectively with the sellers of used textbooks because used books were priced at big discount
  • 9. Competitor Rental textbooks  Usually it's a brand new and student were expect to keep them in excellent condition  Good in long run  Reselling the book was often less than rental price  cyclical nature of textbook editions (2-3 years)
  • 10.  New editions could come up with Competitor New editions  All-new or significantly modified chapters  Chapter organization or might be the same just adjust minor change and update typically an examples, common in history, calculation.  some student can detect the book aren't significant difference from previous version then they brought the old one for discounted prices online  Rapidly evolving subject like computer science aren't too late for wait 2-3 year to public. This is opportunity of ebook, it’s more easier to update or modify the book. 14th Edition 15th Edition 16th Edition 17th Edition 18th Edition 19th Edition
  • 11.  Need to have international edition because it was too expensive for students outside the U.S  Student in U.S adopt and buy international editions so publisher began to making content significantly with international editions Competitor International Editions
  • 12.  Connect to Kindle store that has more than 1.3 million titles, and 1 million other title for free.  The store allow user to read description, summary and user reviews. and buy Competitor The amazon Kindle
  • 13.  launched in year 2010  Offer same benefits as Kindle but significant expansive than Kindle  Customer prefer  High qualities graphic and color full screen  Display near actual size  Had more use than reading Competitor iBooks
  • 14. Problems of e-book  Student not prefer e-book for reasons  Inabilities to take note/highlight  Need internet and a computer to access to the book  Inabilities to have a copy  Adoptable of e-book Both iPad and Amazon offered the ability to highlight and take notes Apple created Student card
  • 15. The economic of e-books  A major issue facing of all publisher was how to balance the e-books and traditional books. traditional one require ink, paper, binding materials but e-book doesn't. so it's has room for more profit.  College textbooks are the most profitable section of the publishing business  Physical book  Book retailers(on campus) generally pay publishers about half of the selling price. authors typically get a 15% royalty  Estimate cost to print a book about 10% of the selling price. $25 $12.5(50%) $2.5(10%) $3.75(15%)
  • 16. The economic of e-books  Ebook have prices set by the publisher, typically get about 70% of the selling price. typically authors get roughly 25% royalty. $13 $9.1 (70%) $2.28 (25%)  Even though selling price of e-book are lower but e-book would gain more volume. $3.75(15% from $25) $2.28 (25% from $13) >
  • 17. The economic of e-books E-book pricing - Agency vs. Retail pricing  In early 2012, Apple and several book publisher had lawsuit  They conspired to fix the price of e-books.  has a huge number of e-books almost monopoly ebook market  Set price very low $9.99, making loss to company but gain more market share  Apple was upset because of apple sale at regular price $15 where customer can buy at $9.99  Many publisher don't like it, they don't want customer to validation the book drop so low.
  • 18. The economic of e-books E-book pricing - Agency vs. Retail pricing  Under the normal pricing model, publisher provided a suggested retail price for the book  After retailer bought the book they had option to price it however they wished  The agency model  publisher was able to set the final retail price of the book  Amazon forced by publisher to accept new pricing model.
  • 19. The benefits of E-books  publishers no longer had to wait the standard 2 years to update a textbook.  No shipping lead time  No need to wait for printing
  • 20. The benefits of E-books  publisher could update edition depend on them, McGraw-Hill called this model "evergreen edition" where information can update frequently or infrequently as possible  Completely bypass the used bookstore market  In 2012 Ebook not become a standard in college class room yet
  • 21. 1) Pricing policy: predatory pricing vs agency model 2) old editions vs new editions 3) international editions 4) how to balance the production of e-books and traditional books 5) Consumer perception of price and quality Other Problems
  • 22. E-Textbook Now  E-Textbook industry hasn't reach full maturity as of yet  There is still a lot of growth to come according to Lindsol. because of the higher percentages authors received from E-textbook.  Lindsol believes he might be able to persuade professors to only use strictly ebook publishing company that he planned to start.  Lindsol believed that the ebook segment is the fastest growing product in the textbook industry and would soon overcome and overtake traditional books.
  • 24. McGraw Hill STP o Segment All kinds of book publications o Target Group Students and writers of all age groups o Positioning Best books for education with quality information and best authors
  • 25. Competitors E-Textbooks SWOT Analysis Strengths  Great Background in printing and publication since  Leading education company focus on digital learning & educational services  Strong financial position  Excellent distribution of books and digital content Opportunities  Commercial and business printing  Expanding more operations in Europe and Asia  Providing subsidies for developing countries like Pearson Weaknesses  Core concentrate on education sector  Over dependence on US market  High prices which is an obvious hurdle for developing countries Threats  Increase in online books and supplement information  Competition from other global players  Improved publications of local players such as Uni-tech publications
  • 26. Case Analysis Business Model Traditional Textbook  The textbook Publishers business model To acquire the editors who recruit professors who writes the textbooks to have broad appeal.  The Representative business model To relied on the representative to make contact with professors and publicize textbooks. E-Textbook  The Platform business model The publisher use interactive online software to encourage professor to use the company’s product  The evergreen edition business model The publisher could update the content frequently as possible.
  • 27. Functional Analysis 1. Human Resource 2. Operation 3. Marketing 4. Accounting 5. Finance
  • 28. Functional Analysis Human Resources • 4 cores employee concentration at McGraw hill – Purposeful – Collaborative – Results-driven – Passionate • Support career development and growth inside and outside the workplace with training, programs and tuition reimbursement. • Support diversification in organization
  • 29. Functional Analysis Operation Management Traditional Textbook Estimated cost about 10% of the selling price. E-Textbook Estimated cost about 10% of the selling price. $13 $9.1 (70%) $2.28 (25%) selling price of e-book are lower but e-book would gain more volume.
  • 30. Functional Analysis Operation Management Allow professor to choose from many options online homework notes Progress report Quizzes bring student to the topic that they don't understand Can adopt to each individual student learning style and ability Real time diagnose students progress and move to appropriate pace Focus on content student want to learn by preview, read, practice and recharge
  • 31. Functional Analysis Marketing Marketing channels Websites Social Media Direct Sale Marketing Mix (4Ps) Product  Physical book  E-Book  Online platform Price  Depend on subject  Student volume Place  Bookstore  Online  University tuition fee Promotion  Discount  Free shipping 
  • 32. Functional Analysis Accounting In 2013  10% revenue growth to $4.9 billion  19% adjusted net income growth to $931 million Reproducing of the E-Textbook Direct Material : Reduced Direct Labor : Constant Over Head : Tiny increased in Server expense
  • 33. Functional Analysis Finance  The year-end share price increased to $78.20 in 2013  The shareholder return five-year cumulative total return increase to $228 in 2013  The revenue increase to $4,875M in 2013  The dividend per share increase to $1.12 in 2013  These numbers reflect the good performance
  • 34. Refer to performance of the company over a financial year Formula ROAE = Net income / Average stockholders’ equity
  • 35. E-Textbook Future  More interactive with reader  Devices compatibility  Cheaper price of e-Book and e-reader  New e-reader innovation  More user volume The Global e-book revenue from 2009 t0 2016 tend to increased worldwide. Credit http://www.statista.com/statistics/2802 49/global-e-book-revenue-by-region/
  • 37. References  http://investor.mhfi.com/phoenix.zhtml?c=96562&p=irol-reportsannual  http://www.mheducation.com/careers  http://www.mbaskool.com/brandguide/media-and-entertainment/5651- mcgraw-hill-companies.html

Editor's Notes

  1. The majority of success of a publisher depend-on which company had better author and titles. along with professor preference with book representatives. This business model has been very successful for 40 years. some publisher saw opportunity to use new technology to differentiate themselves from competitors
  2. Publisher try to began to make their virtual book more attractive to both professor and student
  3. The Connect objective to create one-stop platform for student to use These interactive features convince professor to write a textbook for publishers while it could complement their textbook.
  4. Both publishers nor authors don't get money from second sale, used book Most college has on-campus bookstore that repurchased textbooks. off-campus also have some bookstore offered this service too. To fight with used book publishers generally launch with new edition every 2-3 years in order to undermine the sales of old editions
  5. Why need to have international edition because it was too expensive outside U.S
  6. Kindle is ereader from Amazon popular because of it's convince and the book is cheap No need to pay for physical material and shelf fee The weakness of kindle Inabilities to display color and relative small display screen -> Fixed in Kindle fire
  7. Offer same benefits as Kindle -> But significant expansive than Kindle