1. BEST HOTEL SERVICE IN NEW YORK
CITY
Compiled By ZAIFA VENTURE https://www.facebook.com/zainulmukhtar

2. 1. THE PLAZA RATING: 5.0 PEARLS
LOCATION: MIDTOWN EAST, MANHATTAN, NEW
YORK CITY
CATEGORIES: LUXURY, ROMANTIC , WEDDING
• Service of any kind here runs 24 hours a
day, whether it's guest laundry or room
service or the concierge.
• A 24-hour butler, assigned to every
hall, attends to your every need -- and
won't hesitate to make you a cappuccino
at 3 a.m.
• The house car, a Rolls Royce
Phantom, will transport any guest for
free around Manhattan (first-come, first-
served).
• Turndown service includes bottles of Fiji
water and glasses set up on each side of
the nightstand.

3. 2. THE ST. REGIS NEW YORK RATING: 5.0 PEARLS
LOCATION: MIDTOWN EAST, MANHATTAN, NEW
YORK CITY
CATEGORIES: LUXURY , ROMANTIC
• With a house car, butlers on call
2417, and Les Clefs d'Or concierges, the
St. Regis offers some of the best service
in the city. Only The Plaza can compare.

4. 3. THE CARLYLE, A ROSEWOOD HOTEL
RATING - 4.5 PEARLS
LOCATION: UPPER EAST
SIDE, MANHATTAN, NEW YORK CITY
CATEGORIES: LUXURY , ROMANTIC
• Formal's the word at the Carlyle: everyone
from the porter to the elevator operator
addresses guests with the utmost
formality, calling back to a genteel age in
Manhattan.
• Bell staff in suit jackets are posted outside the
Carlyle's entrance 24-7,waiting to open doors
and greet guests at all hours.
• They're quick to carry luggage to rooms and
familiarize guests with the
switches, closets, and technology.
• The staff is also famous for its discretion --
one of the reasons the Carlyle is a
• celebrity favorite.
• The concierge is available from 7 a.m. to 1l
p.m., room service is available 24 hours, and
housekeeping comes twice a day.

5. 4. FOUR SEASONS NEW YORK RATING: 5.0 PEARLS
LOCATION: MIDTOWN EAST, MANHATTAN, NEW YORK
CITY
CATEGORIES: BUSINESS , LUXURY
• The Four Seasons' famous service begins prior
to check-in, when the "special services
representative" sends you an email to confirm
your arrival time.
• On arrival, a doormen greets every guest
before they exit their cabs, and porters
eagerly assist with luggage.
• From 24-hour room and concierge service, to
twice-daily housekeeping, free shoe
shines, and a nightly turndown (sorry, it's
service only -- no chocolates or nightcaps)
the hotel offers the top-quality service that
makes the Four Seasons brand famous.

6. 5. THE PENINSULA NEW YORK
RATING: 4.5 PEARLS
LOCATION: MIDTOWN EAST, MANHATTAN, NEW YORK CITY
CATEGORIES: BUSINESS , HISTORIC , LUXURY , ROMANTIC
• The Peninsula's formal, attentive service
is characterized by prompt
doormen, white linen on the room
service carts (which can be rolled into
your room24 hours a day), and
knowledgeable concierges.
• Want a dozen extra free bottles of water
for the room?
• Just ask.

7. 7. MERCER HOTEL
RATING: 4.5 PEARLS
LOCATION: SOHO, MANHATTAN, NEW YORK CITY
CATEGORIES: BOUTIQUE
• The Mercer's high-level service rivals
that at the best luxury hotels, from
the 24-hour room service to the
nightly turndowns, but the staff is
more laid-back and casual.

8. 8. W NEW YORK
RATING: 4.0 PEARLS
LOCATION: MIDTOWN EAST. MANHATTAN, NEW YORK CITY
CATEGORIES: BOUTIQUE , PARTY , WEDDING
• The W calls their concierges "Cool
Hunters." Their mission: get guests into
fashion week events, top
restaurants, and other exclusive New
York happenings.
• But on the day to-day stuff, they're just
as knowledgeable about where to find
Dunkin' Donuts coffee or a salon.
• The concierge is available 7 a.m. to 10
p.m., but the hotel also prides itself on
its 24-hour "Whatever/Whenever"
service, which strives to fill any request
whether you want to watch a DVD from
the extensive -- and free -- in-house
collection, food from the in-house
restaurant, or need a wedding dress
pickup by helicopter.

9. 9. KITANO NEW YORK HOTEL
RATING: 4.0 PEARLS
LOCATION: GRAMERCY AND MURRAY
HILL, MANHATTAN, NEW YORK CITY
CATEGORIES: BOUTIQUE , BUSINESS , LUXURY
• Service at the Kitano is impeccable. In keeping
with their design and image, the staff mirrors
the unique art of Japanese hospitality.
• This means that staff members strive to be
invisible yet attentive, and staffers not only
cater to every request quickly, they will always
do so with reverence and care. The
concierge, available from 7 a.m. to 11
p.m., can arrange everything from
• Broadway tickets to salon appointments and
business requests, and room service is
available from 6 a.m. to 11 p.m.
• Additional services, such as daily passes to the
New York Sports Club, a choice
• of daily newspaper, and a shuttle to Wall
Street in the morning are compliment.
• A great choice for international
travelers, there are members of the hotel
staff who can speak
English, French, German, Spanish, and

10. 10. SMYTH HOTEL
RATING: 4.0 PEARLS
LOCATION: TRIBECA, MANHATTAN, NEW YORK CITY
CATEGORIES: BOUTIQUE
• The Helmut Lang-uniformed staff at the
Smyth Hotel is young, hip, and attractive, but
they also provide excellent service without a
whiff of irony.
• Most hours, porters wait around every corner
of the lobby to help guests with
luggage, arrange cabs, and open doors for
guests.
• The bellhops get bags out of cab trunks
before guests have even finished paying their
fares, and will speed along the check-in
process by alerting the front desk of their
arrival by walkie-talkie.
• Smyth Hotel has both 24-hour concierge and
room service.