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Lecture4 Group Decision Support And Groupware Technologies

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Kodok Ngorex
Kodok Ngorex
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Group Decision Support and Groupware Technologies Chapter 5 Modified from Marakas Organise information and improve communications ……………. DSS case study relates sharing of information to Police Dept
Group Decision Making ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
MDM structures GROUP COMMITTEE TEAM ,[object Object]
Communication Networks ,[object Object],[object Object],[object Object],[object Object],[object Object]
Communication Networks ,[object Object],[object Object],[object Object]
Group Behaviours and Norms ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Deciding How to Decide ,[object Object],[object Object],[object Object],See Table 5.2 page 146
Factors for Decision Structure  Participation motivation   Acceptance probable  Potential for conflict   Acceptance critical    Highly structured    Expertise of participants   Expertise of DM   High importance on decision quality Group Com Team Indiv Factors
Problem With Groups ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Other Sociological Issues ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Negotiating and Deciding ,[object Object],[object Object],[object Object],[object Object]
MDM Support Technologies ,[object Object],[object Object],[object Object],[object Object],[object Object]
Gains and losses in MDM activities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Full list in Table 5.6
Objectives of MDM Support Technologies ,[object Object],[object Object],[object Object],[object Object],[object Object]
Classes/Types of MDM Support Technology ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Classes/Types of MDM Support Technology ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Increasing use and complexity of technology employed Classification by technology – Kraemer and King focused on the technology applied:
Groupware ,[object Object],[object Object],[object Object],[object Object],[object Object],**Arnold Kransdorff “Corporate Amnesia”
Typical Lotus Notes Messaging Screen Layout Action views Message folders Action bar Messages in inbox Preview of highlighted message
Groupware Classification ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Forces Driving Groupware Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Managing MDM Activities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Nominal Group Technique ,[object Object],[object Object],[object Object],[object Object],[object Object]
Delphi Technique ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Arbitration ,[object Object],[object Object],[object Object],[object Object]
Issue-Based Information System (IBIS) ,[object Object],[object Object],[object Object],[object Object]
Hermes Argumentation System http://www.mech.upatras.gr/~nikos/papers/hermes.pdf http:// www.ercim.org/publication/Ercim_News/enw32/karacapilidis.html
Nemawashi (widely used in Japan) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Virtual Workplace ,[object Object],[object Object],[object Object]
Key Points ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Lecture4 Group Decision Support And Groupware Technologies

  • 1. Group Decision Support and Groupware Technologies Chapter 5 Modified from Marakas Organise information and improve communications ……………. DSS case study relates sharing of information to Police Dept
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  • 8. Factors for Decision Structure  Participation motivation   Acceptance probable  Potential for conflict   Acceptance critical    Highly structured    Expertise of participants   Expertise of DM   High importance on decision quality Group Com Team Indiv Factors
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  • 18. Typical Lotus Notes Messaging Screen Layout Action views Message folders Action bar Messages in inbox Preview of highlighted message
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  • 26. Hermes Argumentation System http://www.mech.upatras.gr/~nikos/papers/hermes.pdf http:// www.ercim.org/publication/Ercim_News/enw32/karacapilidis.html
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