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How to avoid divorce in your
partnerships
Di Vegh (ABPI)
NHS Partnerships Team
PM Society Awards
January 2014, London
Focus for this presentation
• The ABPI – not just the Code and the exam!
• The NHS Partnerships team
• The 4 ABPI Regional Industry Groups
• Examples of effective joint working
• What all this means for you
The ABPI: who we are
• A full service trade association supporting all
research-based pharma companies
• Recognised by UK&I Governments as the body
negotiating on behalf of the branded
pharmaceutical industry, for statutory consultation
requirements
• Work across the UK – head offices in London,
Edinburgh, Cardiff, Belfast – and a field team in
England
• Member companies produce 90% value of
medicines sold to the NHS
• Present the single voice of industry for small,
medium and large companies
• Office of Health Economics provide research
and reports
• The arms length body of the Prescription
Medicines Code of Practice Authority (PMCPA)
upholds the ABPI Code of Conduct
National policy drivers
• PPRS 2014
• Innovation, Health and Wealth refresh
• National Metrics Report
• Innovation scorecard
• The changing role of NICE
• Medicines optimisation guidance
• NHS Mandate
• NHS Constitution
• A Call to Action: Now or Never
Our vision
• In 2009, the ABPI piloted an Outreach Team,
which worked with the SHA on a range of
projects, e.g. medicines safety
http://www.swmit.nhs.uk/SWMSP_MedRec.htm
• This improved relationships between the NHS
and industry, demonstrating the power and
potential for better joint working agreements
• An NHS Partnerships Team was established
in 2012, led by Carol Blount, our director
– Raj Tugnet, National Manager
– Di Vegh, Regional Manager (South)
– Karen Thomas, Regional Manager (London)
– Andy Riley, Regional Manager (Midlands and
East)
– Harriet Lewis, Regional Manager (North)
Industry as an integral part of the NHS’s solution
to the delivery of better patient outcomes
NHS Partnership team priorities
• We are
• Improving the environment
• Working to reduce barriers to access and uptake at a regional level
• Supporting the implementation of the 2014 PPRS
• Taking the lead on themes from the Innovation, Health and Wealth and other key priorities,
e.g. medicines optimisation
• Demonstrating the value of medicines as an opportunity to improve outcomes rather than as
a cost pressure to commissioners and providers
• Supporting companies in the development of Joint Working projects

• We aren’t
• Promoting a particular company/ therapy area or product
•Trying to improve your market share
• Replicating or ‘competing’ with member company field teams
• The only way that the NHS can engage with pharma
Task and Finish Groups
• Each RIG established a series of Task and Finish Groups centred on
policy areas to deliver our KPIs, many leading to joint working
opportunities with different NHS organisations. They include:
•
•
•
•
•
•

Stakeholder mapping
AHSNs
Formularies Good Practice Guide
NICE Implementation
Medicines optimisation
Knowledge exchange

• We have >30 projects at various stages from scoping to completion
The process
Hallmarks of success
• Joint working is a part of a strategy and there are appropriate corporate structures in
place, e.g. a policy, clear flows for internal approval and certification
• Field teams understand the different types of partnership and use them correctly
• Projects clearly identify tangible ways that the NHS and the company can deliver
mutually shared objectives and patient benefit
• Bespoke materials that are adapted to meet the needs of the NHS rather than off the
shelf
• A willingness to try new ideas – moving away from measuring how often someone
lands on page 3 of a detail aid
• Testing your materials with a proper Ad Board or other methods of market research
• Building internal capability, e.g. lean, six sigma – not just hospital specialists with a
new business card
• Seeing joint working as one of many tactics to use in your armoury
• Link activity to NHS campaigns, e.g. Call to Action
• Think about what the NHS would find useful: some materials are kept for years!
Ten don’ts
1. Don’t just make it about your product. There are several thousand drugs in the BNF
and medicines are about 10-15% of the budget. What about the service?
2. Narrow value propositions that are solely trying to respond to a change in the
market, e.g. competitor activity
3. Esoteric health economic arguments that take no account of PbR or basic NHS
finance
4. Materials directed at the wrong segment: providers are fundamentally different from
commissioners
5. Models that use data that is irrelevant, not used by the NHS or produce results at
variance with NICE or those published in peer reviewed journals
6. Offers that the NHS already has, e.g. NHS Change Model
7. Projects that aren’t sustainable
8. Projects that are disguised promotion
9. A cumbersome internal sign off process
10. Not including all the stakeholders

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How to Avoid Divorce in Your Partnerships - Di Vegh

  • 1. How to avoid divorce in your partnerships Di Vegh (ABPI) NHS Partnerships Team PM Society Awards January 2014, London
  • 2. Focus for this presentation • The ABPI – not just the Code and the exam! • The NHS Partnerships team • The 4 ABPI Regional Industry Groups • Examples of effective joint working • What all this means for you
  • 3. The ABPI: who we are • A full service trade association supporting all research-based pharma companies • Recognised by UK&I Governments as the body negotiating on behalf of the branded pharmaceutical industry, for statutory consultation requirements • Work across the UK – head offices in London, Edinburgh, Cardiff, Belfast – and a field team in England • Member companies produce 90% value of medicines sold to the NHS • Present the single voice of industry for small, medium and large companies • Office of Health Economics provide research and reports • The arms length body of the Prescription Medicines Code of Practice Authority (PMCPA) upholds the ABPI Code of Conduct
  • 4. National policy drivers • PPRS 2014 • Innovation, Health and Wealth refresh • National Metrics Report • Innovation scorecard • The changing role of NICE • Medicines optimisation guidance • NHS Mandate • NHS Constitution • A Call to Action: Now or Never
  • 5. Our vision • In 2009, the ABPI piloted an Outreach Team, which worked with the SHA on a range of projects, e.g. medicines safety http://www.swmit.nhs.uk/SWMSP_MedRec.htm • This improved relationships between the NHS and industry, demonstrating the power and potential for better joint working agreements • An NHS Partnerships Team was established in 2012, led by Carol Blount, our director – Raj Tugnet, National Manager – Di Vegh, Regional Manager (South) – Karen Thomas, Regional Manager (London) – Andy Riley, Regional Manager (Midlands and East) – Harriet Lewis, Regional Manager (North) Industry as an integral part of the NHS’s solution to the delivery of better patient outcomes
  • 6. NHS Partnership team priorities • We are • Improving the environment • Working to reduce barriers to access and uptake at a regional level • Supporting the implementation of the 2014 PPRS • Taking the lead on themes from the Innovation, Health and Wealth and other key priorities, e.g. medicines optimisation • Demonstrating the value of medicines as an opportunity to improve outcomes rather than as a cost pressure to commissioners and providers • Supporting companies in the development of Joint Working projects • We aren’t • Promoting a particular company/ therapy area or product •Trying to improve your market share • Replicating or ‘competing’ with member company field teams • The only way that the NHS can engage with pharma
  • 7. Task and Finish Groups • Each RIG established a series of Task and Finish Groups centred on policy areas to deliver our KPIs, many leading to joint working opportunities with different NHS organisations. They include: • • • • • • Stakeholder mapping AHSNs Formularies Good Practice Guide NICE Implementation Medicines optimisation Knowledge exchange • We have >30 projects at various stages from scoping to completion
  • 9. Hallmarks of success • Joint working is a part of a strategy and there are appropriate corporate structures in place, e.g. a policy, clear flows for internal approval and certification • Field teams understand the different types of partnership and use them correctly • Projects clearly identify tangible ways that the NHS and the company can deliver mutually shared objectives and patient benefit • Bespoke materials that are adapted to meet the needs of the NHS rather than off the shelf • A willingness to try new ideas – moving away from measuring how often someone lands on page 3 of a detail aid • Testing your materials with a proper Ad Board or other methods of market research • Building internal capability, e.g. lean, six sigma – not just hospital specialists with a new business card • Seeing joint working as one of many tactics to use in your armoury • Link activity to NHS campaigns, e.g. Call to Action • Think about what the NHS would find useful: some materials are kept for years!
  • 10. Ten don’ts 1. Don’t just make it about your product. There are several thousand drugs in the BNF and medicines are about 10-15% of the budget. What about the service? 2. Narrow value propositions that are solely trying to respond to a change in the market, e.g. competitor activity 3. Esoteric health economic arguments that take no account of PbR or basic NHS finance 4. Materials directed at the wrong segment: providers are fundamentally different from commissioners 5. Models that use data that is irrelevant, not used by the NHS or produce results at variance with NICE or those published in peer reviewed journals 6. Offers that the NHS already has, e.g. NHS Change Model 7. Projects that aren’t sustainable 8. Projects that are disguised promotion 9. A cumbersome internal sign off process 10. Not including all the stakeholders