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Project Management – A Global Perspective
HOW DO YOUR VIRTUAL TEAMS STACK UP?




June 5, 2011        ©2011                2
Around the Room

   INTRODUCTIONS


June 5, 2011         ©2011   3
Tom Vlasic BASc, MASc, PEng.

Areas of Speciality             Industry Experience
• CIO Mentor                    • Automotive
• IT Leadership                 • Healthcare
• Mergers and Acquisition       • High Technology
• Project Management            • Manufacturing
• Research & Development        • Municipal
• Technology Strategy           • Non-Profit
                                • Utilities




June 5, 2011                ©2011                     4
What we’ll share
• Challenges in today’s workplaces.
• How we prepare virtual project teams to use
  collaboration tools and strategies.
• How we match collaboration tools to team
  needs.
• Collaboration tool options.



June 5, 2011          ©2011                     5
How prepared are you
                       for these game
                       changers?




June 5, 2011   ©2011                          6
Welcome to the 21st century workplace
• Global competition
• Virtual teams and leaders
• Social media
• Four generations in the workforce




June 5, 2011           ©2011            7
Welcome to the 21st century workplace
• People learn only 30% of their jobs through formal
  channels.
• Organizational knowledge rarely travels along
  traditional org-chart lines.
• Collaboration and productivity depend on more than
  good technology.
• Few organizations take full advantage of social media.
• Business environments increasingly span both
  geography and generations.


June 5, 2011               ©2011                           8
ARE YOU PUZZLED BY QUESTIONS LIKE
   THESE?

June 5, 2011       ©2011               9
Are you asking?
                          How do we attract
                          and retain new talent
                          while capturing the
                          tribal wisdom of their
                          predecessors?




June 5, 2011      ©2011                      10
Are you asking?

                          How do our project
                          teams connect
                          across generations,
                          cultures and
                          geography to be
                          innovative,
                          productive and
                          engaged?



June 5, 2011      ©2011                    11
Are you asking?

                          How can we help
                          our project
                          managers get
                          better at leading
                          virtual teams?




June 5, 2011      ©2011                       12
Are you asking?
                          How do we help our
                          virtual project teams
                          work collaboratively
                          and make the most of
                          our investment in
                          technology?




June 5, 2011      ©2011                     13
One answer
                       A practical program
                       grounded in research
                       about virtual teams,
                       learning and
                       leadership.

                       Across generations.
                       Across geography.



June 5, 2011   ©2011                     14
Virtual Team
                                      Success




               Collaboration & Social           Alignment & Opportunity
                   Learning Tools                     Assessment




                           Leader & Team Training Camps




June 5, 2011                            ©2011                             15
Alignment & Opportunity Assessment
Virtual Work World:
      – What are the business goals?
      – What technology, tools and learning assets are in
        place?
      – How well are they being used?
      – What are the barriers to using them?
      – What virtual teams are in place and how well do they
        work together?
      – How skilled are managers at leading virtual teams?



June 5, 2011                  ©2011                            16
Alignment & Opportunity Report

               Right teams. Right things. Right tools.


               Business Objectives               Skills


          Teams                Tools           Learning



June 5, 2011                    ©2011                     17
[v]leaders
                  Identify the vital
                  behaviours that leaders
                  need to feel comfortable
                  and confident in the
                  virtual world. Challenges
                  faced by all managers
                  can quickly escalate
                  when they hire and lead
                  people they never meet
                  in person.


June 5, 2011   ©2011                      18
[v]leader Training Camp

                                        Skills
                                       Survey




               Make it                                    Interactive
                Work                                      eLearning


                                      Leaders



                         Leadership                One-On-
                          Projects                   One
                                                   Coaching




June 5, 2011                               ©2011                        19
[v]teams
                 Virtual project teams
                 need unique skills,
                 processes and tools. Add
                 the impact of different
                 generations, cultures,
                 workspaces, time zones
                 and expectations about
                 healthy workplaces.


June 5, 2011   ©2011                    20
[v]team Training Camp

                                       Skills
                                      Survey




               Make it                                   Interactive
               Work                                       eLearning


                                     Teams

                          Just-in-
                           Time                   Coaching
                         Learning




June 5, 2011                              ©2011                        21
[v]business       Organizations can successfully
                  capture tribal wisdom with
                  connections driven by
                  technology.
                  If 70% of what people need to do
                  their jobs happens through
                  informal networks, doesn’t it
                  make sense to leverage the
                  power of social network
                  technology?
                  Organizations must use
                  collaboration technology to their
                  advantage.




June 5, 2011   ©2011                            22
[v]business Collaboration Tools

                         Assess


               Sustain              Define



                         Tools
               Deploy               Analyze


                         Design




June 5, 2011                ©2011             23
IDEAS FOR COLLABORATION


June 5, 2011      ©2011      24
June 5, 2011   ©2011   25
June 5, 2011   ©2011   26
Some Other Options
                •   Virtual Meeting
                •   Virtual Office
                •   Virtual Event
                •   Virtual World




June 5, 2011             ©2010        27
Benefits
• Cost Savings
      – reduces travel time and expense of staging or
        attending a physical meeting or event.
• Higher Productivity
      – more time in the office and less time traveling
• Expanded Audience Reach and Engagement
      – interact before & after the actual meeting or event



June 5, 2011                 ©2010                        28
Benefits
• Incremental Revenue Generation
      – reach more participants at a lower cost than face
        to face events
• Better Data Capture, Tracking & Intelligence
      – performance and behavioural data can be
        collected
• Greener and More Sustainable
      – reduces your organization’s carbon footprint



June 5, 2011                 ©2010                          29
One Definition of Virtual Platforms
Category        Virtual Meeting Virtual Office   Virtual Event   Virtual World
Cost            $1,000+          $2,000+         $20,000+        $50,000+
Dimensions      1D               2D              2D              3D
Common          Webex            Basecamp        InXpo           SecondLife
Vendor
Engagement      Good             Better          Best            Excellent
Collaboration   Good             Better          Best            Excellent
Benefits        Good             Better          Best            Excellent




 June 5, 2011                         ©2010                                   30
A Virtual Meeting
• A videoconferencing session via the Cloud. To
  interact with other participants, attendees use
  a Web application
• Offers advantages such as file transfer,
  application sharing and white boards.
• Use teleconference bridge or VoIP.




June 5, 2011           ©2010                    31
A Virtual Meeting Example




June 5, 2011              ©2010            32
A Virtual Office
• Traditional desktop tools with a focus on
  communication and collaboration
• Share files, documents, images, and designs
  with your team
• Post ideas and comments
• Assign responsibility, set deadlines,
  interactions via social networking


June 5, 2011          ©2010                     33
A Virtual Office Example




June 5, 2011             ©2010            34
A Virtual Event
• A type of business gathering that includes
  multiple tactics combined to create an interactive
  peer-to-peer experience online. This combination
  of tactics might include webcasts, chat forums,
  virtual booths, online sales meetings or training
  sessions, and online communities
• Allows speakers, exhibitors, sponsors and event
  attendees to speak, connect and engage with one
  another


June 5, 2011            ©2010                      35
A Virtual Event Example




June 5, 2011             ©2010           36
A Virtual World
• An online community that takes the form of a
  computer-based simulated environment, through
  which users can interact with one another and
  use and create objects.
• Is intended for its users to inhabit and interact,
  and the term today has become largely
  synonymous with interactive 3D virtual
  environments, where the users take the form of
  avatars.


June 5, 2011            ©2010                      37
A Virtual World Example




June 5, 2011             ©2010           38
Welcome to the 21st century workplace
• Global competition
• Virtual teams and leaders
• Social media
• Four generations in the workforce




June 5, 2011           ©2011            39
Visit us at www.atwoodinteractive.com

   THANK YOU


June 5, 2011                       ©2011   40

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Tom Vlasic: Virtual Teams and Technology

  • 1. Project Management – A Global Perspective
  • 2. HOW DO YOUR VIRTUAL TEAMS STACK UP? June 5, 2011 ©2011 2
  • 3. Around the Room INTRODUCTIONS June 5, 2011 ©2011 3
  • 4. Tom Vlasic BASc, MASc, PEng. Areas of Speciality Industry Experience • CIO Mentor • Automotive • IT Leadership • Healthcare • Mergers and Acquisition • High Technology • Project Management • Manufacturing • Research & Development • Municipal • Technology Strategy • Non-Profit • Utilities June 5, 2011 ©2011 4
  • 5. What we’ll share • Challenges in today’s workplaces. • How we prepare virtual project teams to use collaboration tools and strategies. • How we match collaboration tools to team needs. • Collaboration tool options. June 5, 2011 ©2011 5
  • 6. How prepared are you for these game changers? June 5, 2011 ©2011 6
  • 7. Welcome to the 21st century workplace • Global competition • Virtual teams and leaders • Social media • Four generations in the workforce June 5, 2011 ©2011 7
  • 8. Welcome to the 21st century workplace • People learn only 30% of their jobs through formal channels. • Organizational knowledge rarely travels along traditional org-chart lines. • Collaboration and productivity depend on more than good technology. • Few organizations take full advantage of social media. • Business environments increasingly span both geography and generations. June 5, 2011 ©2011 8
  • 9. ARE YOU PUZZLED BY QUESTIONS LIKE THESE? June 5, 2011 ©2011 9
  • 10. Are you asking? How do we attract and retain new talent while capturing the tribal wisdom of their predecessors? June 5, 2011 ©2011 10
  • 11. Are you asking? How do our project teams connect across generations, cultures and geography to be innovative, productive and engaged? June 5, 2011 ©2011 11
  • 12. Are you asking? How can we help our project managers get better at leading virtual teams? June 5, 2011 ©2011 12
  • 13. Are you asking? How do we help our virtual project teams work collaboratively and make the most of our investment in technology? June 5, 2011 ©2011 13
  • 14. One answer A practical program grounded in research about virtual teams, learning and leadership. Across generations. Across geography. June 5, 2011 ©2011 14
  • 15. Virtual Team Success Collaboration & Social Alignment & Opportunity Learning Tools Assessment Leader & Team Training Camps June 5, 2011 ©2011 15
  • 16. Alignment & Opportunity Assessment Virtual Work World: – What are the business goals? – What technology, tools and learning assets are in place? – How well are they being used? – What are the barriers to using them? – What virtual teams are in place and how well do they work together? – How skilled are managers at leading virtual teams? June 5, 2011 ©2011 16
  • 17. Alignment & Opportunity Report Right teams. Right things. Right tools. Business Objectives Skills Teams Tools Learning June 5, 2011 ©2011 17
  • 18. [v]leaders Identify the vital behaviours that leaders need to feel comfortable and confident in the virtual world. Challenges faced by all managers can quickly escalate when they hire and lead people they never meet in person. June 5, 2011 ©2011 18
  • 19. [v]leader Training Camp Skills Survey Make it Interactive Work eLearning Leaders Leadership One-On- Projects One Coaching June 5, 2011 ©2011 19
  • 20. [v]teams Virtual project teams need unique skills, processes and tools. Add the impact of different generations, cultures, workspaces, time zones and expectations about healthy workplaces. June 5, 2011 ©2011 20
  • 21. [v]team Training Camp Skills Survey Make it Interactive Work eLearning Teams Just-in- Time Coaching Learning June 5, 2011 ©2011 21
  • 22. [v]business Organizations can successfully capture tribal wisdom with connections driven by technology. If 70% of what people need to do their jobs happens through informal networks, doesn’t it make sense to leverage the power of social network technology? Organizations must use collaboration technology to their advantage. June 5, 2011 ©2011 22
  • 23. [v]business Collaboration Tools Assess Sustain Define Tools Deploy Analyze Design June 5, 2011 ©2011 23
  • 24. IDEAS FOR COLLABORATION June 5, 2011 ©2011 24
  • 25. June 5, 2011 ©2011 25
  • 26. June 5, 2011 ©2011 26
  • 27. Some Other Options • Virtual Meeting • Virtual Office • Virtual Event • Virtual World June 5, 2011 ©2010 27
  • 28. Benefits • Cost Savings – reduces travel time and expense of staging or attending a physical meeting or event. • Higher Productivity – more time in the office and less time traveling • Expanded Audience Reach and Engagement – interact before & after the actual meeting or event June 5, 2011 ©2010 28
  • 29. Benefits • Incremental Revenue Generation – reach more participants at a lower cost than face to face events • Better Data Capture, Tracking & Intelligence – performance and behavioural data can be collected • Greener and More Sustainable – reduces your organization’s carbon footprint June 5, 2011 ©2010 29
  • 30. One Definition of Virtual Platforms Category Virtual Meeting Virtual Office Virtual Event Virtual World Cost $1,000+ $2,000+ $20,000+ $50,000+ Dimensions 1D 2D 2D 3D Common Webex Basecamp InXpo SecondLife Vendor Engagement Good Better Best Excellent Collaboration Good Better Best Excellent Benefits Good Better Best Excellent June 5, 2011 ©2010 30
  • 31. A Virtual Meeting • A videoconferencing session via the Cloud. To interact with other participants, attendees use a Web application • Offers advantages such as file transfer, application sharing and white boards. • Use teleconference bridge or VoIP. June 5, 2011 ©2010 31
  • 32. A Virtual Meeting Example June 5, 2011 ©2010 32
  • 33. A Virtual Office • Traditional desktop tools with a focus on communication and collaboration • Share files, documents, images, and designs with your team • Post ideas and comments • Assign responsibility, set deadlines, interactions via social networking June 5, 2011 ©2010 33
  • 34. A Virtual Office Example June 5, 2011 ©2010 34
  • 35. A Virtual Event • A type of business gathering that includes multiple tactics combined to create an interactive peer-to-peer experience online. This combination of tactics might include webcasts, chat forums, virtual booths, online sales meetings or training sessions, and online communities • Allows speakers, exhibitors, sponsors and event attendees to speak, connect and engage with one another June 5, 2011 ©2010 35
  • 36. A Virtual Event Example June 5, 2011 ©2010 36
  • 37. A Virtual World • An online community that takes the form of a computer-based simulated environment, through which users can interact with one another and use and create objects. • Is intended for its users to inhabit and interact, and the term today has become largely synonymous with interactive 3D virtual environments, where the users take the form of avatars. June 5, 2011 ©2010 37
  • 38. A Virtual World Example June 5, 2011 ©2010 38
  • 39. Welcome to the 21st century workplace • Global competition • Virtual teams and leaders • Social media • Four generations in the workforce June 5, 2011 ©2011 39
  • 40. Visit us at www.atwoodinteractive.com THANK YOU June 5, 2011 ©2011 40