This document provides an overview of a workshop on creating blended learning programs. It discusses key concepts in blended learning such as learning styles, the 8 phases of adult learning, and examples of blended learning models. It also outlines steps for developing a blended learning program, including defining objectives and strategies, building content components, and program implementation. The overall goal is to provide a structured process to design blended learning programs that effectively address the needs of adult learners.

1. Blended By Design Creating and Sustaining Meaningful Blended Learning Programs Calvin McKnight Director, Solution Services SkillSoft Corporation

4. Welcome and Introductions Please share… Your Name? Your Organization and Role? Your Experience with Blended Learning? Share one thing that you have learned in the past week… SkillSoft

5. Blended Learning Concepts

8. The Learning Organization Evolves to Meet Today’s Business Needs Stage 3 Strategic Aligned Learning Stage 1 Supplemental Ad Hoc Learning Stage 4 Systematic Integrated Learning Stage 5 Optimized Performance Learning Stage 2 Targeted Managed Learning SkillSoft

9. Examples of Learning Growth Indicators Stage 3 Strategic Aligned Learning Stage 1 Supplemental Ad Hoc Learning Stage 4 Systematic Integrated Learning Stage 5 Optimized Performance Learning Stage 2 Targeted Managed Learning Performance and Business Impact Usage and Adoption Informal Learning Assets Formal Learning Assets Effective Development Efficient Deployment SkillSoft

10. Advanced Blended Learning Strategies Facilitate This Evolution Blended by Design Basic Blended Learning Stage 3 Strategic Aligned Learning Stage 1 Supplemental Ad Hoc Learning Stage 4 Systematic Integrated Learning Stage 5 Optimized Performance Learning Stage 2 Targeted Managed Learning SkillSoft

15. Understand the Issues with BLT Why would someone want to take a 5 day ILT course rather than a 3 day Blended Learning Course over two months? What reasons do they give?

17. Blended Learning Means Many Things Distance Education e-Learning Integrated Mixed Media Synchronous Asynchronous e-ILT Facilitated Learning Self-Directed Learning Learning by Doing

22. Categories of Blended Learning Systems From: The Handbook of Blended Learning Allows for a radical transformation of the pedagogy (learners actively constructing knowledge in ways that were not possible without technology) Transforming Blends Incremental changes to the pedagogy without changing the way that teaching/learning occurs Enhancing Blends Focus on addressing issues of access and convenience (i.e. greater flexibility and different learning modalities) Enabling Blends

24. Blueprints for Blended Learning

27. Planning Your Blended Program

28. How Business Professionals Learn Formal Learning Informal Learning - 70% of workplace learning* Peers Reports Career growth Mistakes Managers Manuals New skills Successes Coaches Books Degree Experience Mentors Knowledge Base Credential On-the-job Experts Internet Search Certification Practice & Use Ask Others Consult Reference Material Attend Formal Training SkillSoft

30. Learning Styles Reading Seeing Hearing Watching Doing Teaching SkillSoft

31. Learning Style Inventory David Kolb (2005) Reflective Observation Active Experimentation Concrete Experience Abstract Conceptualization SkillSoft Converging Solving problems Making decisions Reasoning deductively Defining problems Being logical Accommodating Getting things done Leading Taking Risks Initiating Being adaptable and practical Assimilating Planning Creating models Defining problems Developing theories Being patient Diverging Being imaginative Understanding people Recognizing problems Brainstorming Being open-minded

32. The 8-Phase Adult Learning Model

33. How Adults Learn Tell Me Show Me Let Me Prepare Me Connect Me Support Me Coach Me Check Me SkillSoft

53. Means of Delivery Job aids Online Mentors Mentoring Coach me Job aids, Online books, courses Web sites, Phone, Chat Meetings with Experts Support me, Connect me Study Guides and Assessments Assessments and Feedback Observation, Tests, Feedback Check me Simulations and Case Studies Practice, OJT, Experts Labs, Practice, OJT, Experts Let me Courses, Online books, Papers and Recordings Presentations Presentations Tell me, Show me Self-Paced Virtual Face to Face Learning Phase/Method

54. The Blended By Design Blueprint

59. The Blended By Design Blueprint

60. Developing Your Blended Learning Program

61. Putting It All Together

81. Resources The Blended Learning Book (2004) by Josh Bersin The Blended Learning Handbook (2006) edited by Curtis Bonk and Charles Graham Informal Learning (2007) by Jay Cross “ The Eight Key Steps of Blended Learning Whitepaper” (2005) by SkillSoft Corporation “ Writing Measurable Objectives” (2003) by SkillSoft Corporation

82. Questions? Thank you! Calvin McKnight Director, Solution Services ph: 212.233.5004 email: calvin_mcknight@skillsoft.com

83. Evaluation Framework Adapted from: The E-Learning Fieldbook by Nick van Dam

88. What is your evaluation strategy?

89. Evaluation Strategy

90. Who are Donald & Jack? Reaction Learning Job Impact Organizational Impact ROI

91. Kirkpatrick Evaluation Levels 1. Reaction How the learner (customer) responds to the training experience

94. Kirkpatrick Evaluation Levels 2. Learning Proof that all training objectives are met

97. Kirkpatrick Evaluation Levels 3. Behavior Proof that learner performance has changed because of training

100. Kirkpatrick Evaluation Levels 4. Results Productivity, decreased costs, higher quality, better time to market

103. Kirkpatrick Evaluation Levels

104. Phillips ROI Evaluation Jack J. Phillips “ Return on Investment in Training and Performance Improvement Programs” Reaction Level 1 (Smile Sheets) Learning Level 2 (Meet Objectives) Behavior Level 3 (Adopt New Behaviors) Results Level 4 (Increase Performance) Return on Investment Level 5